An excellent bank, received a card within an hour, competently and quickly, professionally helped with opening an account.
I recommend it to everyone! All the best!
The staff was quick and courteous, everything was clearly explained.
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andreigerbanovsky
Level 9 Local Expert
January 24
I like Caspian Bank by itself. Only this one is located in such a place that it does not have the ability to conduct monetary transactions. Here is a bus stop, there are a lot of cars on the road along Abai Ave., There are usually a lot of people at the bus stop. For example, this is not a problem for me.
The branch is very conveniently located. There are 2 counters and 3 ATMs inside. The staff is polite and correct. I recommend everyone to visit. The card issue takes 5 minutes.
We quickly made a bank card, I use it everywhere now, conversion at the tenge exchange rate)))Without unnecessary queues and unnecessary documents, Kaspi, well done
My friend, pensioner Zalevskaya Ganna Petrovna, 92, was in this department on August 19, 2022. The queue was long, it became difficult for her to wait for her to be served, and her health worsened. But an employee of the branch (she was sitting at her desk) saw her condition and called another employee, Sasha, it seems, but the name is inaccurate, and he processed her affairs promptly and politely. In addition, he called a taxi and sent his grandmother home, and the taxi driver did not even accept money for delivery.
Many thanks and a low bow to the mentioned employees of the branch for their attentive and kind attitude towards the elderly person.
The service is always at the highest level! The staff are polite, kind, and always ready to help! There is nothing to say, because the best bank is Kaspi Bank. Kaspi.kz
Disgusting support job. They were left abroad without money. I went traveling for 6 months and the bank blocked my card. I called, asked to withdraw, said write on Instagram, wrote and replied only after 7 days that I needed to come to the bank. But I can't physically go there, and I need the money. Ask to withdraw to another bank's card, there has been no response for 10 days. I used to love this bank, but now I realized that they help when they earn money from you, if not, they won't even answer
Excellent small branch: they issue cards, open deposits, accept claims, you can withdraw money or replenish your account, good staff, did not get in line
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Константин
Level 17 Local Expert
February 9, 2024
I did everything quickly, politely and accurately
and received the card here
. It took about 20-30 minutes
Kaspiy Bank is generally good at their attitude to people, the work of the application is at a high level. This bank is one of the best in Kazakhstan, I advise everyone
We got a very good manager on September 3. I was kind, helped, thank you! Caspian is the best bank. I don't know how we used to do without them. The quality of service is 10 out of 10.