There are a lot of people in a close and unventilated visit. The head of the department, having helped us, took us to the cash registers so that we could finish our business there. While we were waiting in line at the cash register, a guard flew up to us and rudely began to complain that it was impossible to stand in this place, as if we were not bank customers but had come to a restricted area of the prison. At the same time, there were no signs and announcements about prohibitions at that place, and the head of the department led us there. In general, the department is in chaos and a mess, and the staff needs to be taught polite communication