The Kostanay branch of Kazpost JSC is open on Saturday until 1:30 p.m. during Eid. The workers refused to accept the parcel, as they, you see, arrange for the mail to be sent. The hall is empty, if you say that there are a lot of people and they won't have time to serve everyone. And the only client. I told them the time and said I would complain. They told me: How can you complain during Eid? Is it necessary to snap and refuse your services during Eid? And if this is part of your job, and there are 25 minutes until the end of the working time, please work honestly and decently "during Eid."
As usual, the angry staff, I do not like to go there , although I rarely do it, but every time it is accompanied by negativity from women receiving parcels , it's a pity, I think they work for small payments , as usual in Kazakhstan
The service and parcel delivery are wonderful!!! But THE PRICE IS... TERRIBLE. I won'T send any more packages. Return the previous prices and we will send more, and for such shipping prices there will be 0!!! Go bankrupt.
Inconvenient working hours. It completely coincides with the working hours of the majority of people. I couldn't buy stamps for three weeks, because there are no stamps at all in the main branch, and the mini-kiosk does not work on Saturday. In general, there is nowhere to get even special information, the main hall is like a branch of oriflames, ivons and faberlics, as well as banks for issuing loans. And somewhere modestly in the corner there is a table for sending parcels.
As for the parcel store, or whatever it is more precisely called, then there are complaints only about the opening hours: it's definitely not about the convenience of the recipients. And the service is good: questions will be answered, the parcel will be found.
Kazpost is located in a convenient location in the city center, there are many offices, there is security, but most importantly, there is a buffet where homemade food is prepared, thank you, girls
It is not a very convenient working time until 18.00, the majority of people have the same work schedule.
The parcel delivery room works according to the supermarket system, which is convenient.
I ordered a parcel with Ali Express, I am satisfied with the delivery and service. The workers know their business, the place is clean and cozy for a parcel warehouse. I'm happy, all the best!
Polite and qualified staff. Sometimes you have to wait in line for a long time. The service is good. The room is clean. There are benches in the waiting room!)))
There are few staff , they work slowly , terminals to transfer the balance to a travel card work every other time . Before going to this branch, you definitely need to drink valerian . And more . And take it with you . And it 's even better to avoid it .
Incompetent employees work at the post office, the queue is always moving very slowly. No one is in a hurry to go anywhere, like sleepy flies. I had to wait about two hours to send the letter!!!
Be prepared if you want to send a couple of parcels to sit in a queue of 4 people for more than an hour, since one window works, despite the fact that this is the main branch of Kazpost , for example, on Mailin, although this is a branch and it is many times smaller, the process is much faster
I came to send a registered letter somehow, so they receive a pension at the post office, and pay fines, and replenish cards, and buy lotteries. When my turn came half an hour later, the cashier could not understand for a long time that I wanted to send a letter. After all, the post office should be a post office, not a bank and a supermarket
I liked the woman who served me, quickly, politely, well done, helped with sending the letter to Poland, helped with the payment, only the letter did not reach the recipient.
The central point in the city. There are a lot of disadvantages: from service, waiting time to the quality of services. The staff is working slowly. One of the advantages is that there is a wide range of services provided
Why does the Kazpost cash register, which is open from 9.00 - 17.00 without a break, close for lunch . The ticket office is located in the Kostanay car dealership. People are outraged , no one knows about lunch , then hang a sign !!! You're escalating the situation yourself !!!!! Terrible service!!!!!
I was at the weekend! I couldn't get to the procedure! Which I signed up for ! Even the master himself could not get to his workplace! It is unclear how it is rented!
Everything is fine, but minus the large queue in the mail, you have to wait a long time for few employees. Someone is working slowly, it's all visible, and the operators are polite.
They do not give out a parcel to a husband or wife, it is not convenient at this moment, the wife had to go on all sails with a small child, and there is no other negative..,
Terrible queues, rudeness, slowness and incompetence of operators - nothing has changed since the Soviet era. The ticket machine does not print them every day. The number in the queue is offered to be remembered or written down. Sometimes there are no stamps, sometimes there are envelopes.
I visited this institution in August 2022, the girls of the employee know a lot about work, they have solved the tasks. Everything is modern and most importantly on time
Huge queues of employees work very slowly. They are accepted according to some unclear procedures. They find fault with the completed forms for sending parcels, although they themselves do not even issue forms for this.
The most terrible place is Kazpost. I spent 5 hours there today. This is just a mockery of people, the staff are sleepy flies, the interior of the 80s, Kazpost JSC, this is a swamp, and they are also part of the national holding.
I leave the second day without receiving the service. The first two-hour meal is very unusual-lunch. And I'm a working person. In the third case, it turns out that computers and scanners do not work, again it did not work. Maybe someone knows a life hack to get kazpost services?