Kazpost
112 reviews
May 6
Kazpost office on Shakhterov 5/1Karaganda. The service is at a very low level. The staff is rude. For the first time in December 2024, I couldn't receive the parcel because they had gone out for lunch. It was 4 p.m. The second time on May 6, 2025, I came home from work at 4:30 p.m. hoping to receive a package, but they just told me it was closed, I say that you work until 6 p.m. No, we are closed. I tell them I'm going to complain, and they respond anyway. Such piggish behavior pisses a person off. That is, with such an organization, you will never guess whether you will receive a service or not. This is not a post office, but Sharashkin's office. There is no order. I'm not going anywhere now!
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1
March 11
The Nurken 48/2 post office doesn't want to work at all .I received an SMS that a parcel had arrived at the post office, there was no parcel at the post office, another SMS came to pick up the parcels, I came to the post office, I just stood for 1 hour waiting for the post office employee to talk on the phone, after which she told me that there were no parcels, at that moment I received For the third time, a message has already been sent to votsap , stating that parcels need to be picked up at the branch . After that, they still found the parcels and did not let me check the goods, they punched it that it had already been received, as a result, the parcel that I wanted to return could not be sent.As a result, there is no desire at all to come to this branch and use the services of Kazpost.It is a huge request to change all the staff in this department, as they do not know their duties at all and do not know how to talk to clients .
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June 5, 2024
Kazpost is a large company that is developing, but unfortunately does not have time. Previously, there were 3-5 checkpoints in the city of Karaganda. But now everything is closed and does not work anywhere. There are supermarkets of parcels and it is also not entirely clear where you take it yourself, where they do not let you go on the shelves and give the parcel, and you stand and wait for this grandmother to be free, but she usually takes her time, also swears))). The ideas seem to be good, but the implementation is lame. Once I saw that the exchange rate was low, I went to kazpost to change the currency, in the end I regretted it, I sat for 25 minutes filling out papers, some kind of incomprehensible bureaucracy, it takes a lot of time and, accordingly, funds, employees spend most of the time doing paperwork, and people are waiting, so everyone is always angry at the post office
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November 18, 2024
The consultant girl explained everything quickly and easily, all the services that I wanted to do personally with the operator, through a coupon and a queue, can be perfectly done online by phone , which the consultant kindly provided me with . It was very fast , pleasant , and the visit left a good impression .
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January 25
Not the most pleasant post office. It's old, though. And a big one. And everything is there, as far as the mail is concerned. But I didn't notice any special benevolence.
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December 25, 2024
Almost always fast. But, I'm picking up the parcels, I haven't sent them yet. But it's a pity, of course, that the post office on Poletaev does not work for delivery, of course it's much closer to me there.
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1
February 13
I'm sending parcels. The girls at the reception are respectful. Satisfied with the service and responsibility. It's clean and comfortable inside.
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January 20
The specialists are not trained. I spent several minutes explaining what an attachment inventory is. Because the employee persistently tried to seal the envelope, implying that the inventory is the text on the envelope.
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June 24, 2024
Stuffy.The air conditioners are not working.Mail is accepted for a very long time.1 window.You stand in line on a receipt, then incomprehensible people get in line in front of you, they find themselves online booking a queue with bags of parcels, and you go further and further to the end of the queue.The online queue does not synchronize in any way with the queue that has been standing in the hall for an hour or two.And so you can stand until closing time.Horror in one word
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3
January 29
There are always queues. Out of such a large number of cash registers, 2-3 are always working. It's very difficult to buy envelopes.
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1
May 17, 2024
I've loved mail since I was a kid. We bought postcards, calendars, stamps, and sent letters and parcels there. And now the post office has become modern, but it has not lost the charm of the old time. She also showed her granddaughters how to write and send letters. They really liked it. Convenient location in the city center and a beautiful building
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1
December 24, 2024
It's a beautiful place. Wonderful service. I advise everyone.
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2
March 13
They serve you quickly, correctly, politely and competently.
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August 19, 2024
There are always queues. The electronic queue does not correspond to those actually waiting. You need to wait an hour or even more to send one letter. Stuffy. Operators often make mistakes. Swearing. I try to come less often. Cheban swears like in a bazaar
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June 18, 2023
The staff is very polite, they often help with past parcels, everyone is very responsive, the waiting time is not long, all the staff works very smoothly and does not make you wait too long
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1
July 5, 2023
The service is quite normal, sometimes very fast. But it's warm in winter and cool in summer. Honestly, I just really like the building itself, so 5 stars
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February 22
Constant queues and rude staff. Sometimes they can just ignore it.
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March 21, 2024
I sent parcels abroad several times. Registration in electronic form. The staff is polite and attentive. There is a place to wait for your turn.
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March 4, 2024
I've got a cool place , I haven 't seen anything wrong , you can go for a walk with friends or go to a company and have fun , but everything suits you
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2
May 8, 2023
The most popular post office. Convenient parking. The staff is attentive and polite. Fast service. Convenient work schedule. All parcels were received on time.
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3
February 25, 2024
The only one is probably Kazpost , where it is comfortable , in the rest I would not put 1 star , no maintenance , no repairs
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July 12, 2023
The girls are very pleasant and active, they will always help and tell you! I have never heard rudeness and rudeness! The program often does not work, but this does not create much interference with operation and maintenance. It is very convenient in the city center!
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2
May 20, 2024
There is no service, everything is very long, the only plus is that the room is clean
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May 25, 2023
This time the package worked disgustingly for a very long time it took 11 days from Uralsk to Karaganda there was a grape seedling there naturally this affected its quality I arrived at one post office at the specified time they said we don't know anything sent to the Main Post Office there too they didn't find anything at my address sent to the sorting center there I picked up the parcel next time well I'll think about using the mail or not
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1
September 13, 2023
I don't understand why people here praise the service.The building is big inside and there are few people.I won't say that all the peronal is rough, but there are some.Just recently I sent a dog abroad.One Kazakh woman was terrible in communication, but the other was kinder.In principle, I stayed there for 10 minutes +-
It was lucky that there was no queue
It would take so long
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1
June 10, 2023
If you order parcels from China. You pick it up very quickly. The text message came. They came in and took it away. It is only necessary to double. Which can now be taken electronically from Kaspi. The girl is sitting polite. It serves quickly. There is never a queue
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August 13, 2024
The staff is always friendly and attentive
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June 20, 2024
A great opportunity to wait an hour and a half in line, because out of 6 windows, a maximum of 2 are working
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June 23, 2024
I use delivery services via Kazpost, it is convenient .
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2
January 15, 2024
The best post office in the City is conveniently located in the city center
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October 15, 2024
Everything is very cool and convenient
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June 18, 2023
They work quickly, the electronic queue is fast. They suggested how to send an unusual package.
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1
March 23, 2024
Probably, as everywhere in such establishments, the quality of service wants the best....
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August 4, 2023
Despite the number of people, the queue is moving fast! Thanks for the professionalism of the staff!
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August 30, 2023
The parcel supermarket is very convenient, but if you send parcels or letters for a very long time and there is often a long queue
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October 12, 2023
Nice girls always work fast. Thank you so much
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2
August 17, 2023
The service is average, as is the staff.The waiting time is longer than necessary.The location is convenient
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1
November 25, 2024
Good service
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October 5, 2022
The most disgusting department, if there are free tables, works 2-3!!! Provided that the department is central! You wait in line for an hour! How much can you mock?
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2
December 23, 2023
Central post office 100000 index. The post office. There is a poster inside.
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2
February 19, 2024
Post office and post office, everything is as always, the parcel supermarket is excellent, came, took, left
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June 26, 2022
A large building.
There are a lot of ticket offices - a maximum of 3-4 windows out of 10 work. The waiting time is about 30-40 minutes per window, so calculate your time.
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3
1
February 14, 2024
Well, a typical state post office, what to expect from it)
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July 18, 2023
Quickly, everything is clear, I don't know what else to add, there were no problems
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July 21, 2024
Excellent service
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August 31, 2021
In a word, Kazpost, no service, pandemonium, there is no automation of self-service. Although as a suggestion, a person could enter the destination and sender's address in a special tableau, set the necessary requirements (with or without notification), registered, etc. put an envelope where automatic weighing and sorting would take place (region / republic / foreign destination), and online payment.
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April 8, 2021
Convenient location. Professional workers. Quickly and efficiently. A parcel supermarket is a very wonderful idea.
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3
1
August 10, 2022
When receiving money transfers, all other customers hear everything and see the money. It's not comfortable at all. Make a booth
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3
February 25, 2024
I attended, great.
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June 16, 2021
The building is beautiful, the ceilings are high, and the customer service (except for receiving parcels from online stores) is terrible. You can sit in line for 30 minutes, up to 1.5 hours. No one is in a hurry. I would like to ask - "Why did you get computers?" And the answer will be silence... The concept of "timing" is not familiar at all, but it is a pity. 🤷♀️
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