IT'S DIRTY! Self-service kiosks are not working at all when it is still 5 hours before closing! An ice cream underweight! The toilets are not cleaned, they sign in the schedule for a tick that they have been cleaned. The hall administrator just stands there and does not react to anything! It is a pity that 0 cannot be assigned to this place!!!
The service is at zero. The employee ignores requests to replace the stale hamburger and zero reaction at the checkout. They walk around the kitchen rushing, they don't make orders, as soon as they came to ask what the problem was, they collected the order in 5 seconds before my eyes.
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Натусик
Level 13 Local Expert
February 2
My favorite KFC, not far from work, sometimes I go to treat Myself to junk food.Everything is quickly prepared and the hall is in order after security has been taken to this institution.
please tell me, is it okay not to put lettuce and tomatoes in a burger when their contents are prescribed in the standards. I was very disappointed when I saw the burger inside, I do not understand this attitude towards guests who come to eat delicious food, but they are given it. Disregard for your standards by the staff of this KFS and for the guests, is it not a shame to give away such a burger? Can you recommend high-quality CFS, where I can eat rolls according to a real recipe?
Why are orders not accepted 15 minutes before closing time??? The man at the checkout said that the shift is already closed !?! 25.06. Any catering takes orders until the end!!! At 5 minutes to go, I knocked out the z report, and said that they were not working.
The usual CFS, but for some reason it is blunt with orders.
Well, there are also a huge number of schoolchildren. I recommend taking a couple of metro stations or ordering delivery.
The staff that is visible (behind the cash registers and collect orders, including potatoes, etc.) without gloves...
In the past:
- The nuggets were golden, in breadcrumbs
- The potatoes were served hot
In the present:
- The nuggets have become worse, they don't look juicy
- The nuggets are greasy and made with oil that is not the first freshness
- The potatoes were served almost cold
The general conclusion: the quality is falling, nuggets and potatoes do not meet expectations.
I came to this place very hungry, I thought I would have a delicious meal, as a result, the order was canceled 14 times, I will not come here anymore. All I wanted was a bun with a pockmarked chicken
I love KFC food. I like sharp legs and strips. Delicious ice cream. The girls and boys staff are very polite and sociable. I have visited and will continue to visit.
KFC as a whole has become much worse than it was a few years ago. Little food, expensive, and tasteless.
After the last visit, she was very poisoned. The second day on sick leave
At Lyubimov 17, we visited the KFS cafe on March 23, 2024 from 11.00 to 12.00. The toilet did not work that day, it was open only for the disabled. There is a dirty partition in the hall, there is dust. We often visit this cafe, but the picture does not change. Please sort it out. Thanks
Everything is too salty, it's impossible to eat a cheeseburger. Rustic potatoes cost 5p, but they don't look and taste like 2p. We will not go here anymore, there are many decent KFS in the city and this is not it
It's quite spacious. And cozy. You can charge your gadgets. Look at the views. Charge your gadgets. The toilet was made according to the code. Inconvenient.
They waited for more than 20 minutes for one French fries and pancakes, the collector was communicating with other workers at that time, or simply did not do anything
In general, it's terrible! I do not recommend it!
The service is terrible, half the food was not put in. It's very dirty, the tables are all covered in crumbs of water. The toilet is a mess. The floors are dirty with a large order, there are one or two napkins.
The potatoes were overcooked, the administrator Tatiana was watching us and looked at us the whole meal. Then they forced us to write a review for the sake of a 10% discount, spent 30 minutes on it and did not want to give us the phone and almost hit us.The black cleaning lady took the food tray from us. Don't come here.
One star! The staff does not convey information reliably! Showing the receipt, he asked where the code for the toilet was, to which he received an answer in the receipt!? Disloyal attitude towards customers. Toilets: awfully quiet! I want to wash my hands and eat... but how? You need to press the button and pull the handle! What about hygiene? And then why did he wash his hands, if you need to touch everything in the toilet again ... there is dirt everywhere ... there are no napkins in the order ... the administrator (a man in yellow macasins was remarked) to which he replied: you had to ask ... hello! I came to eat, not you to watch. You could have apologized ! July 20th.
Disgusting place, dirty, toilets are cleaned probably once a day, orders are given every six months (I waited for a small order for about one hour ...) I don't recommend it
We are from Moscow, in Minsk for the first time, we wanted to try hashbrown. There is no sauce for it, you can't order it separately, you need to roll up small potatoes to get ONE sauce. To get two sauces, you need to order two dishes. I was very disappointed in the Belarusian KFS.... Totalitarianism and discrimination against Russians.
Well , I wish it was better . And not when you tell them one thing, they bring something completely different and plus what you don't need, but they counted everything in the order, and then they will blame you for ordering it yourself
The food will go, the service is 0/10 at the checkout they are rude and do not put guests in anything, I waited at the checkout for 10 minutes at night, I do not advise going
We ordered two Junior cheeseburgers and both were just with tiny pieces of strips. There was more cucumber than meat. Why add this to the menu ???
Ordered not spicy, but actually spicy.
There is no paper in the toilet.
The largest KFS restaurant I've ever seen. and what pleases is quite clean and well-groomed
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Лина Герасименко
Level 4 Local Expert
November 29, 2024
The most disgusting Kfs of all that I know, they waited for an order for more than 30-40 minutes, although there were only 2-3 orders, the potatoes were overcooked as much as possible and tasted very bitter, it is impossible to sit in the institution itself, a lot of teenagers are sitting just like that and yelling at the whole room, it is also not possible to find free and clean places, they gave the order for half an incomplete one..
It's not the first time I've come here, but every time my opinion of him gets worse, I won't come here anymore.
A very authentic place, cozy, quiet (no loud music, crowds) ...
There are always free tables and cash registers, the menu is excellent as well as price tags; friendly polite staff.
Service at 0, we waited for the order for 40 minutes on the table, the order was ready and immediately disappeared, as a result, they asked where the order was, no one even paid attention, communicate rudely on the issue, no attitude towards customers!!!
Recently, I was with a colleague at this KFS, ordered original boxmasters through the kiosk (they come with hash browns), took the order and saw that they did not make original ones, but special ones that come with rustic potatoes inside. Moreover, they did the wrong thing to me and my colleague. The quality of the potatoes, as usual, is disgusting. I also periodically come here during lunch and every time I notice how much the kiosks slow down, and it seems that they are not washed at all, not to mention disinfection (in fast food this usually should happen once an hour). Not only do they slow down, but it also feels like the layer of dirt that is on the screen does not even allow you to choose a position normally. The service is just off the hook. It seems that you work in the city center, but the attitude of the restaurant itself towards visitors leaves much to be desired. Even those restaurants that are located in other areas of the city have better service than your restaurant in the center.
The basket duo disappointed. I haven't even eaten enough for 22 rubas. It's only for thumbelina. French fries pleased. Tastier than a burger or a mac. And the cheeseburger was good. Although it costs money. In general, if you choose wisely, you can eat normally.
I visit rarely, 1-2 times a month, almost always to take away. There are no questions about food, but to the staff regularly. They confuse the rolls, out of 3 times that they ordered, they gave out the wrong thing 2 times, you only find out when you return to the office. Well, do not unwrap the rolls in the hall upon receipt?! There is no section on the site for such cases, there is no way to attach a photo in the feedback form, there are a lot of gestures to leave a comment, then they call back from the restaurant and ask the same thing a second time.
The order terminal does not regularly issue a receipt, then the tape is over, then there is a breakdown, how can I then confirm what was in the order?
There is a lot of space,the advantages end there,due to the location, the contingent is appropriate,teenagers smoking in the hall of the institution,very small,decorated and terribly dirty toilets,the order is waiting for a long time 2 stars for the quality of food and the size of the restaurant,I do not recommend visiting
It's a convenient restaurant, lots of space. In good weather, you can also sit at a table on the terrace. My daughter really likes it here, we didn't find any disadvantages. With children, this is the best option.
Minus the current, I waited for the order for more than 30 minutes, there is still no meat in the burgers, and the cashier 1 queue is large and very dirty