Kilit Global
98 reviews
June 30, 2023
This is the first time we have encountered the tour operator Kilit Global. We rested in Side from June 22 to June 30, 2023. There are no questions about the transfer, it was delivered quickly and comfortably. The only disappointment of this vacation is the Kilit Global guide RASIM. We have never seen such a boorish and arrogant attitude. If you do not want to take trips from him on excursions (and you need to answer right away, because he will no longer come to the hotel, apparently he has more important things to do) and say that you will think about it, then the attitude towards you immediately changes. He doesn't want to answer any questions, he immediately loses interest in you.
Among other things, the guide Rasim behaved inappropriately when he heard that we were thinking of going on an excursion with another guide. He started yelling and saying that he would cancel our transfer from the hotel to the airport!!!Which he has no right to do at all!
I think that such unbalanced people should not work in the tourism sector.
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9
1
May 16, 2023
I bought an Elite tour on Pamukkale with a balloon from Kilit global. Elite means a maximum of 10 people without those creepy shops. At night, a bus picked us up from the hotel and loaded us into another, already full bus in Antalya. At my protest, the guide, raising his voice, suggested silence. I didn't dare to continue the discussion with the child in the middle of the night, but in vain. I got on a regular tour that costs 2 times cheaper. Upon my return, I wrote a claim. Kilit replied to me (verbatim): "the tour was held and you took advantage of everything. And there will be no return." And it doesn't matter that I paid 2 times more for comfort. I do not advise anyone to contact Kilit global. I will add: the balloon in Pamukkale was organized by some local criminals, there is no insurance (I asked the guide after Payment), takeoff and landing take place in an open field, as we understood without any official flight permits, our guide conducted the tour in sweatpants and a dirty T-shirt, with a deep binge. There is zero information on the topic of the Excursion, only complaints about personal life. The place where we had breakfast and lunch is a dump. Have you ever had a "soup" made from a cloudy suspension with one sliced tomato per 15 liter boiler? Or maybe they brought you an omelette in one plate for five people? I'll give you one star, although it's a pity, for coming back and not being poisoned
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5
3
July 21, 2023
I do not recommend it!
Only that I already know a lot about excursions and generally understand what and how, and what they sell, the guides simply lost interest in us, there is no real help. I have told almost more about the country of rest than the guides themselves. They even dare, some employees answering simple questions, how to find out when and who will take us to the airport, do amazing things and you feel somehow not very good... Yes, P.. it was not pleasant for me. They threw a car rental, they didn't take the money in advance, apparently A.. I realized that there would be a serious scandal, at least thanks for that.
I can't recommend it!
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5
July 26, 2023
I want to file a complaint against the guide of the Kilit Global company!
He fraudulently tried to sell us a trip under the pretext of crossing to another hotel. "You buy a trip, help me, I help you," the guide Bakhtiyar said. To which we said: "We agree, but first show us the hotel." As a result, he hesitated, rescheduled the meeting for tomorrow, said he would show the hotel.
He did not show up for the meeting, he spoke rudely and indifferently on the phone.
Very bad impressions in general about the tour operator and holidays in Turkey in general.
Even if the guides cheat, do not show up for meetings and mislead. Although the guide offered us to move to another hotel, referring to the fact that the hotel has the same owner, but only the hotel 18+
The service at the hotel is good, the beach is great
Lake and river Hotel
Bakhtiar Guide
Do not fall for these tricks, do not trust the guides of the Kilit Global company
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5
July 12, 2023
We had a vacation in July 2023 in Turkey, took a tour of Sagalossos&Salda, the tour guide Mohamed, an amazing man, I wish
there were more of them !!! I really liked everything!!!
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3
1
July 1, 2023
It was the first time we used the services of this company. We only had a transfer. All services were performed perfectly. There will be an opportunity to fly to Turkey for a vacation, I will use this company.
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2
September 4, 2023
Hotel guide Agabek initially did not follow the chain of command in relation to the guide and vacationers, making a lot of unnecessary accents. As a result, we did not receive information about him during the day and even on the day of departure, and when we called him in the evening a day before departure to find out what time we would be picked up, we heard the question whether we bought anything from him, as a result, he deceived us again by saying the time was an hour and a half earlier, even though the flight was at night and we had to sleep it was possible due to the fact that they decided to fool us for two hours. We sat at the reception and heard the phrase "sorry, I got the hotels mixed up" as a result, we waited at 4:00 a.m. to 5:40 a.m.
Draw conclusions and make the right decision when choosing a tour operator
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4
May 20, 2023
I will try to sell everything to you. Starting with the water on the bus and ending with hour-long trips to the shops with the highest price tags during your paid excursions. If you do not buy anything, you will be kicked out of the store and you will have to look for a transfer yourself. The transfer itself is always late. The guide does not write about it himself, if you want to find out information about the purchased tour, for example, that the departure is not at 7:30, but at 9:40, write yourself. The guides are silent all the time of the trip. How long will you drive, half an hour or 3 hours, you will not hear a word from them. Neither they nor the driver know the roads, so get ready to wander along the tracks. In general, it feels like the tour was organized by Gypsies. I will never contact them again
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6
1
May 6, 2023
I am staying at the Semt Luna Beach Hotel from 05.05.2023-05.10.2023 . When buying a tour in Moscow, I was informed at the 1001 tour office that there would be an all-inclusive system. That I will arrive at the hotel for dinner! In fact, they were brought to the hotel at 11 p.m., the guide said that they wandered a little along the road, so they were a little late. 1. The hotel refused dinner, they said everything was closed and nothing was working, and they also said that they would not feed me on the first day! Although this day is also paid for! 2. In the morning there is no food for breakfast at the hotel, only boiled egg, olives and cheese. They refused my request to make me scrambled eggs, they said take what you have. There are no drinks in general, except tea. I had to beg for coffee , they took it out from under the floor and poured a spoon into a mug. 3. I came for lunch at lunchtime, as they said at the reception from 13-14, in fact there was no food in the restaurant, nothing was set! When I turned to the staff, they said that lunch started at 12:30 and that was it, then they took out mashed potatoes diluted from powder and a piece of chicken on a plate! There are still no drinks! There is also no alcohol in general, no beer, nothing, they reported that it would be only after May 12. 4. At 16:00, a meeting with the Guide at the reception was scheduled, the guide did not show up for the meeting, the killit office was called several times and the guide did not show up! I waited for him for 2 hours! What is the attitude towards tourists?? What is all inclusive and no food?? Spoiled vacation, I go hungry in a Turkish hotel for the first time in my frequent vacations abroad!!!! I am writing to the office in Moscow on the 1001 tour to have the hotel replaced, to which the staff point out to me that I chose this hotel myself! Then how do they sell an all-inclusive tour if there is no food in the hotel????!
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5
3
May 21, 2023
We have just returned from Turkey, the host country is killing. There were no questions or complaints about her. We've read terrible reviews, but as I understand it, it's mostly on excursions. According to the transfer, everything is on schedule, plus that they carry mini groups on small buses with fewer arrivals at hotels. Excursions are not particularly sold. We didn't need them. The driver helped with the suitcases and even refused a tip.
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2
4
July 12, 2023
I had a vacation in Turkey in June. I was pleasantly surprised. Many thanks to the guide Hamid. A very human approach, knowledge of your business!
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1
August 2, 2022
We had a rest in July 2022. Antalya - Kundu. A separate Dursun guide. There are no complaints, there were no problems either, he sold the tours and was not met again.
Russian Russian is excellent on the Antalya sightseeing tour, Fikri's guide was there, he speaks excellent Russian, it's nice to listen, if not for one minus - constant jokes, sarcasm (get lost yourself, I won't wait, anyone who didn't have time to write down the phone, take a taxi, jump on the bus faster, otherwise we'll leave, the Russians are greedy, the Germans are generous). The information is quite scarce, everything is running, see for yourself, I wait 5 minutes, but go to the store as much as you want.
Demre - Mira - Kekova guide Omar, excellent Russian, deep knowledge of history and religions, fun and not boring, jokes are all appropriate. So that no one gets lost, I gave out stickers with my name and phone number.
Another unpleasant moment is that it is impossible to pay with a mir card on excursions, the further away from the hotels, the worse. Cash only. Water, even at lunch during the tour, is paid ($ 1 small bottle), take cash. There were cases when there was nothing to pay with. The children were left without water. Fortunately, the guides gave their own.
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4
July 29, 2022
I have always considered Turkey a great place to relax. I have traveled many times with Anex tour and Tez. In July 2022, she met Kilit Global. It's a depressing impression. I do not recommend this operator. A controversial situation arose and just a circus began. The guide decides nothing, blames everything on the office. I had to call the Russian-speaking hotline. It turned out to be tin. The girls on the hotline are just shameless hacks. Is it funny to them!?!?!? Of course, I understand that they are tired of tourists and their controversial issues, but the girls get paid for something......In general, with fun, everyone "football" at the guide, and the guide at the office. This is the Kilit Global operator.
I read the reviews: "there are no complaints about the operator, but about a separate guide ......". Let me ask you a question: "Who hires guides and all the rest of the staff? Who else but Kilit Global. Kilit Global has very peculiar requirements for recruitment and quality control of employees. I NEVER RECOMMEND KILIT GLOBAL.
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8
2
September 2, 2023
We rested at the Paloma Oceana Hotel.Rasim hotel guide is an attentive polite professional!Everything is at the highest level!
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2
September 21, 2020
I really liked the hotel guide Arina, the guide Elena on the bus, and the guide Artem on the tour. We rested at the Sea life Buket hotel, Alanya. Everything was cool! Unobtrusive hotel guide Arina. For the first time we were able to be interested in an excursion in Turkey, and it did not look like a pairing, it was really an individual offer taking into account our interests. The tour we chose green canyons with KG surprised us: no additional fees during the yacht trip, so everything is also included: transfer, excursion, wonderful lunch at restaurant with a view, used drinks on a yacht without limit, fishing, swimming. They showed us the amazing nature, mountain goats, springs, birds. It was just a thrill. While driving from the airport to the hotel, you will also not come to a meeting with the hotel guide, wait for such and such problems. Only positive, interesting facts about Turkey and KG excursions. Guys, thank you ❤
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1
2
July 3, 2023
hello, I want to say about a specific guide of the company, Kamil, who works in Kemer, this is just a terrible person. At first, he did not show up for the meeting, and after we did not buy anything from him from the excursions, we were not even notified about the postponement of the departure time
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3
1
July 30, 2022
I can't say anything bad, we were satisfied. Kilit were the host of the tour from Biblio-Globus. We only needed a transfer and information support from them. They managed it.
The transfer was by a small bus there and by minibus back, the air conditioners worked perfectly, they always asked if it was okay, if it was hot, not too cold. The guides gave all the information. The hotel guide arrived on time for the meeting, did not have to search, gave all the information quickly and dispersed. They didn't sell anything when we refused all excursions. Information about the return transfer was also at the reception at the exact time.
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2
4
October 2, 2024
Nothing to worry about!
The guide Eugene, among others.
Complete indifference, no interest in customers.
If you want to spoil your vacation, then go ahead.
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June 1, 2022
Upon arrival, they check into another hotel, which is cheaper in cost and simply say that there are no places in your hotel. So it was with me in the village of Injekum.(If you are flying to this village, then take a taxi from the airport to the hotel and check in yourself) In order for you to be accommodated in an equivalent hotel at your cost, then you need to go on strike for a day and sit on the bus.
Also, the guide M... a does not like Russians, so be prepared.
Also, the company did not come to pick us up, because the driver has another hotel in the documents that you bought a ticket to. We had to make a fuss so that they would pick us up and take us.
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4
4
August 24, 2024
Do not try to choose this tour operator, they throw money at you
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2
1
October 22, 2021
I don't remember the name of our guide, but..
we bought 2 open-date tickets to the amusement park from him, he spoke so beautifully ...
But after reading the reviews about the park, I was upset and regretted the money paid. There was not even half a word about the disadvantages of the park..
Nevertheless, we were just lucky, on the day we chose, the bus came for us, only 2 families were traveling, it is also important!
We went to the opening, registered ourselves, and received tickets to enter.. And we were lucky that there were very few people!!!
So here chance played into their hands..
Otherwise, we were also provided with a free transfer to any shopping center for buying tickets to the park
Any day of our choice.
As a result, after choosing a shopping center, we ordered a transfer and already on the way we found out that that shopping center is not included in the list of free ones, this overshadowed, on the spot we agreed with the driver to take us there, although the guide insisted on the phone that the driver go back and take us to the hotel or to the shopping center from their list, where the prices are space for some kind of nonsense, he doesn't really think that we in Moscow can't buy ourselves normal clothes at times cheaper..
Finally.. We said that we refused to visit the free shopping center, to which the guide changed dramatically, and in order for us to go to their shopping center, we were provided with a transfer more profitable than a taxi 2 times to the shopping center we had already chosen... Anyway, we were in Marcantaglia, this is practically the center of the old city of Antalya, we walked all day through courtyards and parks, it was very interesting to wander and see how people live in another country, just like us ordinary people, visited their shops, tried normal Turkish everyday food, went by public transport, it was where cooler than any excursion!!!
We were surprised by visiting the McDuck, you can even smoke there, of course, a separate area..however.. We had a great day
Next to the city's old cemetery shopping center, while waiting for the transfer, we took a walk there.. So we had a great day for 20 bucks
Well, the next day we went to their shopping center next to the park of legends
We stayed there for 10 minutes, realized that there was nothing to do there and drove back... Why do they need this?
They just ruined their opinion of themselves
So, before using the services of guides, study everything where you want to go.. See you with the guide! Of course, it's cheaper for them, especially if you are not alone, cooperate with other people, and it will be cheaper for you.. Since they charge 20 bucks per family for all transfers)))
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1
1
October 16, 2021
In general, there are no complaints about the operator himself, but to the hotel guide - yes!!!We rested in the period from 27.09 to 07.10 at the Horus Paradise Luxury Resort hotel. Our hotel guide was a girl named Ekaterina-the first meeting with the girl was scheduled for the next day upon arrival-we arrived at the appointed time, we were met by a girl who smiled sweetly, that's all her charms over! She briefly told us about the way back, there was practically no information about the hotel, we basically found out everything ourselves faster than she brought it to us, and then the most interesting thing began! Ekaterina, with a smile on her face, began to sell us excursions from their tour operator in the truest sense of the word, we seemed to immediately get ahead of her and informed her that we were not interested in this-then Ekaterina's smile disappeared completely from her face, and she answered any of our questions about the hotel or the country through her teeth! Honestly, it's not pleasant, I just haven't seen more than one operator impose additional services like this, but I go on vacation often!She also began to advise us on the day of departure not to leave with all tourists, but with an individual transfer for $ 40, saying that if you go with everyone, they will pick you up from the hotel in 5 hours and you will ride all along the coast to pick up tourists, and an individual transfer will pick you up 3 hours before departure!We politely refused, but promised to think about it-as a result, the day before departure, we accidentally crossed paths with this girl again, she snorted at us so much when we refused an individual transfer-we were picked up 4 hours before departure, we stopped at 4 hotels on the way to the airport and everything went smoothly! Ekaterina also tried to impose a Park of Legends in Belek on us for a child, and the prices from the tour operator and an independent visit vary at times-an independent visit was much cheaper! In general, we all have a negative impression of Ekaterina, you can't work with people with such a commercial approach on your face-it just feels like she's shoving something at us for free, and we're still turning our noses up at her offers!
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5
2
October 21, 2021
We had a rest in Alanya from 9.10-17.10, Magnolia.
Ramiz's guide took an excursion to Sagalassos.
They only had it, and we thought that if not at the beach, then it was safe.
On the way there, we had an accident, somewhere at 4.30 am (they picked us up early in the morning). The driver often looked at his phone, then we found out that tourists often complain about him.
Our bus crashed into another one.
Of the 16 people, 11 left in an ambulance, among them was a pregnant woman.
Fortunately, we got rid of scratches and bruises, although now we will have to work with psychologists and heal injuries with children.
Upon arrival at the hotel, I called the reception with the guide (he was asleep), called back his colleague, who said that we would be replaced by the tour dates. But after the shock of the accident, I wanted to hear words of apology for such a "reception", and I did not want to go on the tour.
After a meeting with the guide Ramiz, who refused to accept the claim against the company and after two hours of negotiations, hardly returned the money for the tour and agreed to moral compensation in the form of an individual transfer. (Not even the company itself offered, I had to knock it out)
In general, I do not recommend either the company or the guide.
This company cooperates with Biblio-globus. Think about it when you choose a tour!
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6
4
August 27, 2021
Many thanks to the Izmir hotel guide.I told you everything, all the issues were quickly resolved.Thanks to the tour guide Shamil, thanks to him, it turned out to be a very positive tour 👍
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2
4
October 4, 2021
In 20 years of traveling, such a boorish attitude for the first time!!!!
On October 02, 2021, I had a transfer from the hotel to the airport. The representative of Kilit Global, a young man, said that I would go to the airport alone, only with a driver. The driver was obviously in a hurry, although we left clearly at the stated time, braked sharply, picked up speed, signaled to everyone. Arriving at the airport, the driver opened the trunk and I saw that the suitcase was lying in the back of the luggage compartment (apparently it was flying from sudden braking) and I would not get it. I asked to get a suitcase, to which the driver defiantly crossed his arms over his chest and stood. I wasn't going to help. When I saw a policeman, I asked for help. At that time, the driver threw my suitcase into the roadway and drove away. I started shooting this episode on camera. To say that I had a shock is to say nothing. Thank God that she is alive, and not in a ditch, like our compatriots who died in Turkey. These are the employees of this company. Don't mess with me!!!
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6
1
August 15, 2021
Do not buy excursions from anyone, it is easier to rent a car and cheaper. All these guides and companies are in cahoots with shops that are trying their best to deceive tourists. Everything they offer is much cheaper in the markets and shops. There are no questions about the transfer , everything is fine , an excellent fleet. But they also cheat on the time of the trip , they say that it is faster than it actually is .
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4
2
August 5, 2021
We are vacationing from 2.08.21 in Land of paradise beach. I was very upset that the hotel guide Shukhrat sold us a "shop tour" to "STATE" stores, which actually turned out to be an ordinary shop for cheating tourists! Prices are in dollars, not in Turkish lira, there are no price tags and the managers who sell the goods to you!
Hotel guides should help us interact with a foreign culture, We trust them, and not participate in schemes to breed tourists!!!
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5
October 28, 2021
The most disgusting Tour Operator. When buying a tour, they paid $ 200 extra for a daytime flight, as with a small child. So they picked us up from the hotel at 7 a.m., 6 hours before departure!!! As a result, we were at the airport at 9 a.m., and our departure was at 12:50!! They motivated such an early departure by the fact that we have a group transfer. And what happened in the end: they put me on a bus, like a gazelle with two more passengers, who have a flight at 11 am!!! And because of their whim, we have to sit with a hungry and sleepy child for 4 hours at the airport! I do not recommend flying to anyone.
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3
3
November 1, 2020
Very well organized meeting , escort at the hotel!!. Thank you very much. To the guide at the hotel Devran for his sensitive care, excursions and quick response to any request!
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2
3
September 27, 2021
We are relaxing at Laguna Alya Beach Hotel and SPA 5*.Hotel guide Marina Luchinina. We have never seen such unprofessionalism, complete lack of customer orientation anywhere! Rude! She sent me to complain to Erdogan about my objections) She threw the voucher on the table, saying: "I've scattered my papers here!"!! I had to file a complaint with their organization. I hope that the management will take the opportunity to watch the recording on the cameras in the meeting room, how the hotel guide communicates with tourists. But judging by the number of negative reviews with similar complaints, they don't care!
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5
1
August 25, 2021
I didn't like it very much. We rested in Belka. On the first day, the operator advertised the Kekova-Demre-Mira excursion. The guide is Russian-speaking with an accent and for all 12 hours of information you can squeeze out a maximum of 10 minutes. A wine shop, a jewelry store (at least they didn't take you to furs and leather)... a long road with stops at the old church of St. Nicholas, at the theater with crypts in the rocks, a walk on a boat (a collapsing ship with a stinking smell of gasoline, the rumble of the engine and junk in the cabins), the only thing I liked was swimming in the sea near sunken cities. Plus, in the end, "left-wing" tourists from other buses were hooked up to us, despite the fact that we had ordered a transfer individually for 7 people, we paid for it! We also wasted time and brought these "guests" to hotels. No one asked us. The "free private transfer" from the company to the shopping center is disgustingly organized. They asked us to take them to the Belek center, as a result we were out of touch, the driver knows nothing except Turkish, and plus we stopped at another hotel and picked up another tourist from there, this is with an individual transfer. We were taken to the market of "Turkish fakes" (that is, not to the Belek center as requested), well at least the Russians were there and were able to explain that there is a free transfer back, only another car. We explained this to the travel agent from the hotel, she promised to look into it, but she never said anything. Disgusting job, information and recommendations. The only thing that was good was the transfer from and to the airport. We will never contact this company again and will not advise anyone. All the negative reviews on the Internet are true.
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8
2
August 12, 2021
Unfortunately, Kilit Global is deceiving its tourists. The trip to the Paradise island of Suluada from the village of Chamyuva turned out to be completely un-paradise. The captain of the ship refused to dock on the island, because, in his opinion, the waves and wind interfered with him, although all the other ships were moored near the island, and we sailed past without swimming in the clear waters of the Turkish Maldives or wandering through the snow-white sand. Of the two, including the island, there was one bathing area, almost in the open sea - no one could get out on the rocky shore. Before that, the captain tried to bathe us in a dirty bay with household garbage, but he came to his senses in time. As a result, we had only one and a half hour stop for swimming and dinner, which was very mediocre. They brought us to the mainland an hour and a half earlier than announced, so we watched the sunset not in the sea, but from the bus window. The guide tried to do something, but the captain did not pay attention to her, spitting on the tour program and his tourists. I am very sorry for the time spent, money and spoiled mood. Kilit Global stole one day of long-awaited rest from us.
PS Special thanks to the hotel guide Anna for her professionalism and human involvement. Thanks to Anna, we managed to get compensation for the failed excursion.
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3
3
July 22, 2021
A very bad company with terrible guides, our guide's name was Osman, he was only interested in excursions and money, he did not answer our questions and calls, misinformed about the PCR test, which caused us to pay twice at the last moment, did not respond about the transfer to the hotel, in general, spoiled the impression of rest, I do not recommend using this company
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7
September 25, 2021
A separate guide will hang noodles on his ears, like only today there is a special offer for the tour)))the price is very high, and yes, do not change their money, they say that the exchange rate is good, but they actually include their commission, we lost about $ 44 on the exchange.The castival Hotel 2021
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4
1
July 17, 2021
We rested at the Turan Prince hotel, Elvina's guide, asked for a yacht ride, got a discount, but we also got a cheat to catch up, the payment on our part was 100%, the walk lasted 2 hours less, there were no exits to the island.
On the way back, an individual transfer was ordered, which was late,to
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5
July 30, 2021
We rested from 07/16/21 at Kaya Side.We got a guide Rashad, who really spoiled the impression of the company!!!His only task was to sell us tours, he did not answer all our other calls and messages!!!The excursions he sold us were simply hellish, where there were not many things that he told us about!!!And on the positive side, I would like to thank the guide Ilya and Anastasia.Ilya helped us a lot with PCR tests and getting them at the airport.Do not buy excursions from them!!!
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8
July 24, 2021
Terribly disorganized excursions, they waited for 2 hours at each point of their turn, the food was disgusting, they promised to return to the hotel by 3 (other tourists from our group by 5) as a result, they brought them by 9 p.m. and did not even apologize, they lost a day on a mediocre excursion
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6
October 17, 2020
A very bad company that didn't give a damn about its reputation. My wife and I were persuaded to take a tour of Alanya. We agreed, as a boat trip was planned in it. As a result, the tour itself took about two hours from 9.45 am to 11.45 am. And then we were taken first to one leather store, and then to another store of various sweets, which we were not warned about. And in which the price was overestimated by 2-3 times compared to regular stores. This r
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6
1
July 3, 2024
Ruins
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1
July 14, 2021
I agree with the negative reviews. The company does not care about its reputation at all. The guides of the boors feel like we owe them everything, not them.
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7
August 30, 2019
The guys from TEZ TOUR / Kilit Global worked terribly badly and unworthily, which does not fit in with the fashionable Ramada Plaza Antalya 5* hotel. We were met from the airport OK, but the next day the guide did not come to the scheduled meeting at the right time, they waited for him for 30 minutes, there were no calls or notifications from the company and the guide! We met two days later, to which the guide sweetly impromptu lied - he was also 30 minutes late that day and left a note at the reception in our room, but there was no note, no apologies, a smirk and arrogance in being right or unwillingness to do his job! Then it was more fun, we bought excursions - we paid in dollars, and gave the change in Turkish lira, although I could have prepared and had different currencies with me! That's how Turkish sellers complain that they suffer from All-inclusive hotels, but they also forget that the country is completely saturated with lies and sell Chinese goods at exorbitant prices, a trick on every corner, including from the guide from TEZ TOUR / Kilit Global! Then even more exciting, we were taken on a Pamukkale tour, where we were promised a delicious, hearty buffet with breakfast and lunch. They pick us up early in the morning, we go for a ride, collect the rest and we are brought 3 hours later HAHA, to a roadside canteen with all the consequences: cheap black tea for free, other drinks for a fee, from food these are cucumbers, tomatoes, eggs, bread, jam - that's how it's called a buffet from TEZ TOUR / Kilit Global! Are you serious, is this a buffet???!!! I understand, of course, that saving and earning is also necessary, but to do it on such a large scale and shame, it will be remembered for a long time! Those who read the review and are going to go on the TEZ TOUR / Kilit Global (but it's better not to do this) - be sure to take your food and water on the road! For Pamukkale, only 3 hours of precious time are allocated for excursions, the rest of the hours are spent on the road, not delicious food and shops ala family textile business, talking about high-quality product materials! Further more, we reach the promised lunch (buffet, guys, oh yeah!) and we already see more, for example: cooked meat on a spit (well done, but forgot about the reputation!), sweet on the water, everything is very disgusting and inedible with expensive drinks, in addition flies and cockroaches! The second quad bike tour, the tour also says that the driver will arrive with a special sign in the car and meet you in the hotel lobby. In fact, a car arrived without a sign and wait, guess that car, not the car where the markings and inscriptions are, we found out with the guide what kind of car should be in the end! In general, I do not recommend excursions from TEZ TOUR / Kilit Global, the guide is generally two, without the desire to come to the meeting, and if he came, he tore off the money and stomped on, a Turkish grin and no more! It's a shame for the company and that's all! Excursions are very poorly organized and not worth the money! It's better to drive yourself in a rented car - which we did for the next tour!
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12
1
August 18, 2020
Everything is very bad, for these 100 thousand that I gave, they did everything in the worst possible way. A very bad hotel, inconvenient departures, I had to pay extra everywhere, the worst tour company.
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4
2
August 26, 2019
I really did not like the behavior of the guide Yevgeny Yusupov, I started a dialogue with a claim, when we needed help with insurance, I just said go to the reception and call no help.His main task was to sell us tours at double the price.
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8
1
November 1, 2019
They were brought from the airport to the hotel. An advertisement was issued. They said to be at the reception tomorrow at 12.30. But no one from the company came... So that's how they work..
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6
1
May 22, 2019
Excursions are one name! You pay money to be taken to the shops and sold what you don't need! Thanks to kilit global for spoiling your vacation
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16
1
July 4, 2020
I did not like the attitude towards tourists and the solution of the problems they created.
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5
2
September 18, 2020
Turkish guides work terribly, that is, no matter how. I don't want to meet them anymore.
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5
October 10, 2020
Everything was fine.
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5