Excellent service, excellent service, very skilled craftsmen. They do it quickly and efficiently, sometimes they undertake complex repairs. As a rule, you need to make an appointment, because there are not so many parking spaces near the service and the problem is to leave the car in the parking lot. The staff is polite, there is a separate waiting room for customers, tea,coffee, etc. I recommend the service center as high-quality.
He has been a client since the formation and establishment of this office. At first, I liked everything, the level of service and attitude towards the client, gradually it all disappeared... The car can be picked up with scratches, and they prove that everything was like that, they no longer call for spare parts, they ordered and installed themselves, even what was not originally agreed, i.e. they put what is beneficial to them without informing the client. Suspension diagnostics has become NOTHING at all, the real reason is not being established, perhaps this or that... So why did I come to you?!? After repair for 700 + rubles, you come a month later for diagnosis and find out that the supposedly silent blocks of the rotary knuckle need to be changed (6 pieces, 3 per side), although before that everything was ideal (from the words), it turns out that 6 silent blocks were sharply leaked in a month)). Electronic diagnostics consists in reading errors, which I can read myself, although I applied to reading the indicators that should be and that are now.
In short, I'm no longer here with a foot or a tire, customer orientation is completely gone, they don't solve the real problem, they may be waiting for the next race, I'm xs.
I have been a client since 2017 or 2018, I gave them a chance every time, but my patience ran out. So think about it!
I have applied several times:
1. Install a coolant leak. They did crimping, said it was flowing "somewhere along the engine, it is impossible to install it accurately, because nothing is visible", they did not screw the protection, put it in the trunk, asked why, answered "well, you still need to repair it, so as not to remove it once again" but they took the money for ch / installation and diagnostics.
On another service, the reason was found, and the video was filmed from where it flows (filmed with an endoscope)
2. Maintenance of injectors, replacement of seals in the fuel ramp/injectors (one leaked). - everything was done well here, there are no questions.
3. Automatic transmission oil change. I brought my own filter and oil. The oil was in 2*4L cans, only 8 liters!. But I planned and said that I needed a partial oil change with a filter replacement (4-4.5 assumed it would take) and then replace it myself, without removing the pallet. Stupidly drain / pour.
I came to pick up the car, it turned out that all the oil was used, because the replacement was done through the device. And then I was just in shock, i.e. Firstly, for a hardware oil change, at least 12 liters are needed, since 4 are filled after removing / installing the pallet, and at least 8 more are run through the machine. Secondly, why didn't anyone call and ask / say that you don't have enough oil for hardware replacement, I could at least find out what they plan to replace through the device and either make a decision and bring more oil or say that they would not connect the device but partially change it.
When I picked up the car, there were some incomprehensible clarifications about who was right / to blame. Poking into the order's outfit says that in my words a complete oil change is indicated in it, and the fact that they did it even better (((
In general, I made the final conclusion this time, I will not go to this hundred anymore, and I do not advise anyone. It's a lottery, and the level of service is low.
In September 2022, he asked to replace the cylinder head gasket due to an oil leak. They called back a couple of days later - "The car is ready, that will be 522 rubles. 25 kopecks." The repair cost included replacing the oil and filter, coolant, and engine oil sump..As well as oil leak diagnostics (20 rubles), coolant leak diagnostics (15 rubles), cleaning of parts from traces of those. liquids (48 rubles). I did not find any traces of washing, and the specialists did not find any traces of leakage. They told me to arrive after 100 km of running. Of course, I didn't come - the problem was solved elsewhere. And I'm going to leave a review just now.
My father contacted this company with a request to replace the brake pads and brake cylinders in his Renault car. The spare parts have already been purchased. The amount of work was announced, 170 rubles. During the work, it was discovered that it was additionally necessary to replace the brake cables. A representative of the car service called and said that the cost would be 50 rubles more expensive. The father agreed, hoping that the total cost of the work would be 220 rubles. When he came to pick up the car, the manager announced the amount of 288 rubles. The father objected, because a different amount was agreed upon. To which the car service manager rewrote the act of completed work and announced the cost for 10 rubles cheaper and said that this was a New Year's discount for you. My father is 86 years old.
I addressed the problem of engine overheating, according to the first results of the check, we decided to remove the cylinder head, check the head, which I was very upset about. Since I don't get into small amounts of money at all. I just bought a car, the mood was ruined, but how happy I was when I got a call from comet and was told that they had found the cause of overheating, the water pump was to blame, because of it there was no good circulation of antifreeze. Master Sergey indicated that there are no available motorists yet and the repair time was postponed in a few days, and if possible they will try earlier. And indeed they called me, everything was agreed and the car was made before the weekend, and all my plans were not disrupted. Special thanks to Leonid the motorist for being able to find the reason without unnecessary disassembly, despite the fact that I myself agreed to remove the head, an adequate approach and skillful hands. I liked both the cost and the coordination of the entire repair with me, professionalism is immediately noticeable and how well the transmission of information by the motorist master client works. Next time only in this service!!!
Thanks a lot to Vitaly for promptly solving the problem within an hour.Great fellows.They helped me out. Success and prosperity to your business. Rarely does anyone work like this, with such dedication and motivation. The atmosphere and the staff are ON FIRE. I am glad to be your client.
Why take a car for repair if no one wants to do it. Remon is to make a diagnosis, to philosophize, or maybe this, or maybe this is something else. With such success, I can tell fortunes myself. They drove the car 3 times and eventually took it away with a completely different problem, returned the faulty car and did not even explain anything properly. Every time you need to call and ask. In short, this is the first time I've encountered this. I do not recommend using the word at all. I really want to talk to the management of this office and understand what your staff is doing. What do diesel engineers do in general??? I hope this review will save someone from the mistake of driving a car here for repair in a diesel workshop.
Updated: on the call, the management was asked to drive the car for diagnostics for the FOURTH TIME. The question arises, what was diagnosed all three previous times.
The electrics were repaired at the car service station. Everything was done efficiently and on time, without any delays, now the machine works like a clock. Thank you so much for the excellent work. The best car electrician in the whole city works here.
It is very pleasant to communicate with a friendly team, the masters really know their job. I am completely satisfied with the result! They painted my car, it looks like new.
Initially, I went to Warsaw, 80 km from Brest, as it turned out, two injectors received a SHARE! I hardly found a tow truck, in parallel I found a HUNDRED Comets on the Internet. I asked them to take me without waiting in line, as a guest from the periphery, they went to a meeting and let me go as soon as they could. Many thanks to all the employees of the station, especially Yuri Evgenievich and Anton from Pitnr🙂
Many thanks to the master who set up the player on 11.12.24 today! There was a problem, it did not turn on!I did everything very quickly! Now we're finally enjoying music, not talking in the car.
I was serviced by master Nikolai, I had to check the air valve, it costs nothing to disassemble from above, I did not have a valve
This was determined on the service, they took 94 rubles plus 40 diagnostics
Master Nikolai said during the payment process that I was lucky that they had the same car and they looked that I didn't have a valve.
Then Nikolai told me that he no longer wanted to serve me, although he was not asked about it)))
The director himself told me. I solved the problem and offered a good way out. Out of the situation. I think they will solve the problem. Just like Vitaly. A really adequate person. I'm like a human being. From the special Forces. I understand what responsibility is. I hope they will. As it is, everything is fine now. I think I will continue to advise you. Then I'll add
The reviews are only positive. I painted my car, everything was high-quality and fast. We did it before the agreed deadlines. Good staff. I advise everyone.
I came for a diagnosis. I made an appointment in advance. I dictated all the information about the car on the phone. I arrived at the appointed time. The receptionist, who apparently hadn't woken up yet, took 40 minutes to drive information from my registration certificate into the computer with one finger, not hurrying anywhere, while simultaneously asking what was already in the registration certificate - make, model, year volume. I thought he wouldn't be able to do it before lunch. The diagnosis was done fairly quickly, in half an hour, and a list of malfunctions was given. But I wanted to clarify the details, but I couldn't talk to the person who did the diagnosis. He immediately disappeared somewhere.
I want to express my great gratitude to your service, especially to Alexander for the high-quality car painting, as well as efficiency in terms.
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Eddy
Level 12 Local Expert
August 13, 2024
I turned to this service on the advice, since this organization bought out Brest diesel, which repairs and maintains fantastic pump injectors from PD engines of the VAG company. We called and agreed on a time. I arrived at the service, it is immediately clear that the car repair and maintenance service is quite large: a large territory, everything is being equipped, there are a lot of boxes (electricians, motorists, suspension and other things). A mechanic came out (Ivan Glushko is an excellent specialist and a very competent, polite person - I Recommend it!!!!), examined the car, fixed all the defects in the car, said let's see what the problem is with the pump injectors and we will be in touch. A computer diagnosis was carried out, it was decided to remove and throw it on the stand. As a result, after removing the valve cover, camshaft wear was found and the hydraulic compensator was pierced. The price for repairs for me was cosmically galactic, but after talking with Ivan, everything fell into place. In short, the camshaft, hydraulic compensators, all mounting bolts, repair kits of pump injectors and something else were replaced. They gave a guarantee of 12 months or 20,000 km. I have a very very good opinion on this service and on the staff who work there, worthy masters of their craft! We did everything quickly and ordered the necessary spare parts ourselves. I recommend it!!!!! Ivan Glushko has a separate respect!!!!!
excellent service, convenient location, polite staff, there is a waiting room (tea/coffee)! The masters will thoroughly diagnose everything and make repairs in the shortest possible time.
I have repeatedly applied and will advise my friends.
As everywhere else - it is necessary to PRE-register.
The service is at a good level, but I have little interest in this point when I come to deal with problems in the car. I signed up for an examination, pointing out the shortcomings. After the diagnosis, they said that we could not hear or see anything. I asked to talk to the master, in an attempt to point out specific shortcomings, to which I received an answer, let me consult you (the specialist at the reception), answering my question: "I do not know what it is." They ripped off an incredible amount of money without doing anything.
That evening, I turned to the garage foreman. The problem was found as soon as possible, given that the price tag was such that I wanted to thank the person, and not hold my head.
There are no people in this service to help solve the problem, please contact us.
Please note that the reviews are screwed up!!!!
The only car service that I could get through to on March 22, 2024 at 9.00 am. In Brest. I signed up for the collapse during the day, everything was done for 10 stars. the staff is friendly and speaks politely to customers. Coffee break room. Beautiful girls.
Not a bad service, the specialists are competent, but unfortunately, they work exclusively on request. I.e. only what is indicated in the application. When something else is discovered, they simply keep silent about it. As it was with me: I drove to do the same and replace the brake discs and pads. Everything was done, there are no questions, but when I changed the wheels for summer ones, I noticed that the rear bumpers fell apart and it is clear that this happened a long time ago. It is unclear why they did not inform me and did not offer to replace it.
I liked the mechanic who repaired my car (replacing the cylinder head gasket with appropriate additional work)! But the receptionist of the car (the driver of it in the garage) and the master who took my car and was in touch with me - absolutely not. The receptionist was rude. And the Master absolutely did not delve into it, did not call back, and when he gave the car back, he opened it and showed it: here! the engine, and then it wasn't there!!!
And all in that spirit. There are no words at all for the price, one price tag was announced before the repair, after the repair the price increased exactly 2 times (only the engine wash came out about 200 rubles)))
After the repair, for some reason the steering wheel moved, apparently the stretcher was slightly unscrewed, it was necessary to make a collapse, but nothing was done (
PS the girl at the reception is polite!! pulls the whole team)
Excellent service. Polite staff. The appointment is right on time. Waiting room - tea, coffee. Good prices. Everything was told and explained in detail.
I didn't like their attitude or their work. I talked about fixing and repairing, and they drove me to a nearby car service, everything turned out to be much simpler and 3 times cheaper
Excellent service, I recommend it. I applied for washing the radiator of the stove, it blows like new, as well as for repairing the suspension, the repair speed was very pleasantly surprised. I will definitely contact you again!
I am satisfied with the service. Not expensive. We helped with the spare parts, bought them ourselves, brought them, installed them. I did not apply for nothing
The service is good, you can recommend it to your friends. There is a waiting room, which is very useful when waiting for a car! You can even make tea) when visiting this service station, it is worth considering that the diagnosis of the machine can be diagnosed from 30 minutes MINIMUM! Lifts are often busy, so I advise you to discuss this in advance when you call to make an appointment. Therefore, it is better to come, leave the car and pick it up when it is convenient for you! The staff is polite)
The service is good, the collapse was done in 20 minutes. The prices were very pleasing.
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CuSO4eK
Level 4 Local Expert
October 16, 2024
According to the comet, this is a clean coolant tank. Before putting it into this service, the tank was the same. The evidence that he applied to this organization is attached in the photo. Moreover, they searched for a coolant leak, but found nothing. I took off the radiator shield of the stove on my own, everything is wet there. They love money, but they don't like to work. I also doubt the washing of the system very much.
I went to the collapse of this service, there were no maintenance issues. Separately, I would like to note the waiting area, rarely where you can find a similar one
I can't say for sure yet. Their car has been in repair for a week. Spare parts are supplied only by the original (it turns out to be very expensive). As soon as the repair is completed, I will add a review.
I stopped by to buy windshield cleaning brushes, and they refused to sell them because in order to buy them, I first need to order work from them, for example, suspension diagnostics.....in short, tin
At the acceptance of the service, there is a person who, with all his appearance and actions, does everything so that the client does not want to be served here. Very unfriendly. And not only with me - I watched him communicate with other clients.
I applied for a diagnosis in connection with incomprehensible knocks when driving off-road. He explained the situation that a simple inspection of the suspension does not give results and that a thorough diagnosis needs to be carried out.
I lost an hour of time, my words were simply ignored.
The car was inspected and kicked out earlier, but the receptionist did not even bother to inform me about it, although he had my phone number and I was sitting in the waiting room.
When handing over the car, he issues me a bill for diagnostics of 15 rubles.
I say, you didn't find the problem!
He – well, then let's get the documents back. Like the bill was billed for a fool – it will take a ride / it won't take a ride.
According to the result, or rather by its absence, one gets the impression in general about the competence of the service employees, although most likely there are competent craftsmen there, but the receptionist did his job.
It seems that the head of the service did not expect such work from his staff.
As everywhere there are good mechanics, an auto electrician is of course very weak or just lazy, does not want to perform the task, stupidly reads what the scanner will show, without trying to hear what is being said to him. The oil change is done well. The collapse of the convergence will be done until victory, but this will not give results either, since initially they do not want to identify the reason why the steering wheel went astray, they just heard nodding their heads but did not understand that the new rubber in front and the rear worn rubber in the back plays a significant role in the reason that the steering wheel deviated by 5 °, as a result, the work they take money, but in fact everything is as it was.
Some staff immediately starts to be sarcastic and immediately pushes away a potential consumer. The station itself seems to be nothing in appearance, but the prices are bent for no clear reason. To repress one silent block is 20 rubles, given that the lever in which to Repress has already been removed and served on a saucer with a blue bone. While there is a small parking lot 50 m away where they will do it by car for 20 rubles. And with the lever removed, it costs 10 rubles. The store sells products only on the condition that the work is completed. I stopped by to buy spark plugs, they said they would sell them if they installed them... In short, they do everything to cut off more money from you.
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Anonymous review
September 7, 2022
Have you decided to change the oil and filter for your "iron horse"? We order everything that is necessary for this, for example, in the ZY company, they will offer to fulfill your desire in the partner company! We call the call center, the girl will kindly ask you how you found out about the action, where it is convenient for you to carry out an oil change and will contact the service station master directly. We're going there. The first impression of the car service is quite good, this is if you are for the first time, but if you are lucky and decided to use the flyer received for a discount "oil and oil filter replacement for 15 rubles, free suspension diagnostics", then your joy will end here. The reception is not enthusiastic and you will not lose the receipt for the payment of spare parts, the action will not take place without it! They will forget about the diagnosis of the suspension, maybe this is a trick, no, the human factor is forgotten!
Unqualified employees ! The service is at a terrible level, a working car was driven, after diagnosis it was broken, and they wanted to impose that it was not their fault!!!! I do not recommend it
A terrible HUNDRED, I won't go there anymore. They fix one thing and break another, then prove to them that you are "not a fool." They refuse to give a book of comments, they are rude. P.S. They did not give the book.
They undertook to change torsion bars on Citroen, other services in the city refused. Everything was done as it should be, although I returned to put the squeeze on the shock absorber bolt, but they did it for free naturally. There is a waiting room, you can make tea/coffee.