Overall a great store.
Everything you need for a walk is available. For those who live nearby, the range is not great.
Once I got a product of inadequate quality. But given the cost of the purchase and the location of the store, I am ready to write off a "successful" purchase for winning the lottery. There are no complaints about the employees at the point.
the only store that is close to the center, it has everything you always need, the assortment is small but colorful. There is always a queue in the store, which is very sad and there is little space in the store
A penny is as typical as possible for this type of institution. It is moderately crowded, but all the most popular product groups are represented. There are two ticket offices, but from time to time you have to stand in line. Not for long, but during the hours of activity, get ready to wait for 10-15 minutes. In fairness, it must be said that cashiers are not stupid and try to clear the queue quickly enough.
4 stars for the unpleasant smell. It seems to have the most necessary things... but very often there are queues, sellers are engaged in laying out goods, and they are not in a hurry to go to the checkout
In general, it's not bad, the queue is too long on weekends. I do not advise you to take chilled semi-finished products. The staff is not bad. The choice is sufficient. The location is great.
A compact store, there is everything basic from food, drinks and even alcohol. The store is often crowded with visitors, so keep this in mind: you won't be able to drop in and buy something quickly.
I have a kind of sloppy impression of this store, the staff is not very polite. They are rude and behave provocatively. Not everything, of course, but the management needs to keep it clean and work with the staff. After all, the store is located in the very center of the city of Gomel.
The store is located on the ground floor of an apartment building, people live above.In this store, music plays loudly in the utility room in the evenings until 23:00, the manager ignores the request of the residents not to listen so loudly.It's not the first time she's been approached with a conversation, she just makes surprised eyes and says, do you really hear that?I can hear it, yes...The store was turned into a nightclub.
I like the penny because it pleases with prices even without discounts and promotions. And yes, there are big and small shops, but I have not yet seen that the store was sparsely populated.
Completely untrained staff. On December 24, the cashier Victoria (did not consider the last name) refused to punch the curd cake at the checkout under the pretext that "it does not break through." The administrator refused to take action because she was busy. To top it off, the administrator and the seller had a quarrel, gathering a huge queue at the checkout. I think that the management should have paid more attention to the selection and training of personnel.
Great store! Polite staff, it can be seen that they are professionals in their field.
The range of goods for such a small area is quite large, always fresh meat and food. Also in this store you can buy ready-made products of your own production, there is also a large selection of them. The only negative thing is the queue in the evening, rush hour time, but even that can be understood since this is the only grocery store along Sovetskaya street from the square to the department store. There are only two cash registers in the store, but the cashiers are great, it takes no more than a minute per person. So my opinion is that this is a great store, and it works, so I advise you to visit it.
the staff is very pleasant, but the floor is flooded with water in the evening in winter, it is very easy to slip and fall, the goods are in good condition neatly arranged, the queue is dismantled quickly
There have been all sorts of things and a bag of milk with milk dripping from it, and yogurt that has a bad shelf life, but still the store is not bad, even taking into account these disadvantages
A sufficient selection of products and goods for a given area of the store, EXCEPT bread(((
The bakery shelf is sparse((
There are no overdue items, because everything is sorted out quickly. There is always a small queue, because there is a constant flow of customers.
Overall, it's a good store.
The store opens too late for the grocery store: at 9.00. For comparison, the old department store opens at 8.00. The cash registers are not working well. You often have to stand in queues.
We often buy groceries here. I didn't notice any special discounts, but the prices are already pleasant.
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Александр Чепа
Level 22 Local Expert
May 11, 2024
There are a couple of minor disadvantages - long queues in the evenings and the lack of water in five-liter bottles. As it is, it is quite a good store.
Expired products in the meat department . Customers, be careful when buying minced meat and sausages. the smell is not pleasant, unfortunately I felt it already at home. I didn't want to go back to the store for a refund.
A small shop in the city center. In the evening, there are always a lot of young people near the store, who sometimes do not behave quite culturally. The store is stuffy, the chocolate on the shelves is melted, there is little cold water in the refrigerator. Honestly, so-so
A great store. Good polite staff, excellent selection of groceries and non-food items. Good location of the store, in the city center. I highly recommend it)))
A COMMENT WITH A SUGGESTION.
After the domashny store closed, I buy groceries at your KOPEECHKA store, Sovetskaya str. 4.
Approaching the checkout, I feel great inconvenience.
I put the basket of groceries on the counter table. The cashier puts an empty basket in the recess and puts the products from my basket into it.
I have to make a lot of effort to lift the basket out of the recess. Whereas from a flat plane of the table it is not necessary to make efforts to lift the basket.
Considering the age, the cashier picked up the basket and put it on the counter.
I said: the recess must be removed. This is unwise. Because if you lift the basket to each customer, your hands will fall off by the end of the shift.
In addition, the plastic card payment terminal prevents you from taking the basket from the table.
SUMMARY: in order to facilitate the work of the cashier and the buyer, it is necessary for the store manager to think about how to improve this work process, and suggest to the higher management to refit the counter.
I.e., to remove the recess and make a flat table.
On March 29, 2021, I handed over this letter to the store manager. It was sent to the office in Minsk.
So far, I have not received any response.
Who is responsible for the letter I received, and why did I not receive a response to my offer?
They do not provide a book of complaints on demand, in particular, they communicated with an employee Oksana Nikolaevna, who is the head of the department. We were faced with incorrect price tags, and they put it up so that we are to blame, if we had not looked at the receipt after the sale we would not have found out, we had to call the police and write a statement for the boorish behavior of the staff, we tore the complaint book out of our hands, and after selecting the receipt we wanted to throw it away, if not for the video recording on a mobile phone it would have come off with your hands, the Administration pay attention to the qualifications of your employees
Not a bad store, not high prices, clean, polite sellers
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Ирина А.
Level 3 Local Expert
April 1, 2021
The assortment is good, but the work of the staff and the queues on the store floor (which they create) leave much to be desired.We live nearby, but we have to go to the store in a completely different quarter.If you don't have time and don't want to spoil your nerves, I don't recommend it!
A very decent store...I'm just glad that people in the city center have such a cool store with normal prices... at least one more cashier for the evening...I used to respect the "Southern" more, but now...
In a normal store like this one, there should be 4 cash registers and not 2. The flow of customers is large, the cash registers can not cope. You can wait in line for half an hour.