I do not recommend this place if you value your time and your nervous system. I brought the headphones for repair, they promised me that everything would be ready the next day and they would call me, of course, I did not wait for the call and called them myself, to which I was very cheerfully informed "No, I did not have time before lunch, I will have to wait until Monday, otherwise I'm leaving for the weekend, wait, Yes? Well, you can wait, of course, headphones are not the most important thing in life." This is a top-level service, but okay, I thought that anything happens, and I can wait until Monday. On Monday, no one called me, I call myself, to which they tell me "no, your headphones are not ready." I ask a logical question, "When?", to which they answer, "Well, one of these days maybe I will, I do not know, I hurt my finger, I can not work." I understand that I don't have time to wait, since I'm leaving in a couple of days and I need my headphones, I say on the phone that I want to pick up, to which they answer that "Tomorrow I'll be there at 11, I'll see what's with them, then you'll call me and I'll tell you when they are you can pick it up," although I called during business hours. In addition to all this, the inadequate master shouted into my phone, "Yes, I wanted to be human with you, but since headphones are more important to you, I will generally go on sick leave and you will wait 14 days. Well, what about the plane, I don't care at all about your plane, well, the 21st century, someone will come take your headphones and give you a "pigeon" mail" In general, the person was completely inadequate, promised one thing - he didn't do it and instead of apologizing and saying that everything would be done quickly, he yelled I'm so bad on the phone that I don't get into the situation. Although no one wanted to enter my position, they only wanted to share the wisdom "headphones are not the main thing in life." In the end, I dropped it because I couldn't listen to his voice anymore. When he called back, he decided to ask me for the order number to check if they were definitely not ready, for some reason he hadn't asked him before. When he called back the next time, he said "Oh yes, of course it was awkward, your headphones are ready, you can call me tomorrow and pick me up" To be honest, this is some kind of sur, the person clearly has problems, the most obvious is with communication and understanding what an adequate service is, he doesn't care about deadlines and agreements if you have there is a task to quickly fix the equipment, pass by, they can promise anything, and then they will point out that "according to the law, 14 days, and I have roughly oriented you", and it will not work to pick you up at the moment, only with the approval of this "master".
A disgusting organization!!!!
I've never seen a more negligent attitude anywhere.
For a month, for my own money, I called almost every day to find out when I would be paid my own money because of the promises of employees "today tomorrow" we would send (not a single employee ever talked about specific deadlines, and the cost of the service disappeared before my eyes, less and less). The head was always talking about humanity, although what kind of humanity is in question if they feed with promises, pay outside the deadline under the contract (according to the law, they are obliged to pay a penalty of 1% of the price of work for each day of delay, because the contract is "The act of acceptance and transfer of the device", and this applies to ALL such contracts, for which I have repeatedly heard that they do not have such a thing). I advise employees and managers to read the Law of the Republic of Belarus "On Consumer Rights Protection", and understand that talking about payment is not a threat, but the right of every customer of such services. And to draw the attention of the tax authorities to this organization, they always have no money in their cash register, there is nothing to pay with, then I hesitate to ask how do you pay taxes?!
If it were not for random buyers and iron patience (which was already on the verge), they could safely go according to Article 209 of the Criminal Code of the Republic of Belarus.
With a lot of wasted nerves,
I wish to close this misunderstanding as soon as possible!
On June 2, I brought the watch to Applestok in order to sell it for spare parts. After diagnosis(the next day), we agreed on the amount of 120 rubles. Today, 06/20/2024, there is still no money. During these couple of weeks, there were unsuccessful attempts to clarify information about the payment terms, but the sellers preferred to feed breakfast. As a result, I had to apply to the police with a statement and the BPP. We will solve the issue this way.
I sent the phone by mail in early October, XP, priced at 100p , fed breakfast, no one is going to return either the phone or the money. I think that's what it's designed for, that people won't file a complaint with the police about fraud for such amounts. But I will follow the principle, especially after reading the reviews, if there is such an opportunity, I will give a link to the rest of the reviews. Perhaps this office will finally be taken seriously.
The attitude was disgusting, I brought 2 Macbooks for ransom, they really offered a good price and I agreed, the equipment was taken away and constant breakfasts began, problems, the person really communicates politely and always apologizes, but I'm sorry, it's been 3 months, I've received only half of the funds. It turns out that you will have to go to the authorities
It's just terrible, the scammer in a word, gave them his 15 iPhone in trade in, I haven't been able to achieve anything for 1.5 months, they don't give me the iPhone, they don't give me money either, they feed me breakfast, I hope the court will help
Good afternoon, ladies and gentlemen.
I bought an iPhone xr from them, I worked exactly the warranty.Something about the processor is beyond repair.
The next one I buy the same xr again and within a week there are three freezes, and a forced overload.I give it to them for verification, they check that everything is fine, but I do not take it away, I ask them to give me the money back.They do not give money away, allegedly used goods, even in the warranty card it is written that a refund is not provided.Well, take it, sell it, I don't need such a phone either.
Three weeks later, the calls returned 90 percent of the purchase amount.They allegedly implemented it.
Even so.But three weeks without a phone and without money, it turns out to be such a story.
Either such an xr model is unsuccessful or such an office is not being restored qualitatively, therefore it breaks down.But a high-quality recovery is already worth other money.Therefore, of course there is a choice.
I won't go there for used phones anymore, well, I won't recommend this place to anyone, that's for sure!!!
I handed over the device for evaluation Applestok.by . Their office is next to Independence 39. For the first time I come across such a disgusting service, they always answer that money is about to be transferred and nothing, when you come, they say you need to make an appointment to pick up cash, when you come as agreed, they say to come later during the day, you come later, you are sent to another office ... I still received the money, but along with the feeling that You're being bullied.
Terrible service! It's been 4 months, and the money has not been returned. The support answers are the same, but it doesn't solve the problem. I am preparing documents for applying to the court. I do not recommend contacting!
Do not contact this office! I bought a phone from them , I worked for 20 minutes , I refuse to raise the money . Everything they write about the warranty is not true, as a result they say that the TV set broke down because of your fault
A wonderful service center, 7 months ago I bought a bu phone, now we have changed the battery in the same phone with a big discount, as a regular customer.I am very happy with my attitude towards clients and the phone :)
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Андрей
Level 5 Local Expert
July 16, 2024
The company operates in a building nearby (39 Nezavisimosti Avenue) already under the name epostokbai. But believe me, these reviews are relevant for her as well. It's just a pity that I didn't read them earlier. Don't be me! They sold low-quality used goods, and of course there is no way to return such goods to an unscrupulous seller. They will simply tell you that it is working, that you broke it yourself during the day of use, that they did not sell it to you at all. It was in my case that all these explanations were used at once. Well, it's funny!
There are a lot of stories on the Internet about this company. Unfortunately, I neglected to read them before applying. You MUST read the reviews!
The first time I came here to change the protective glass in my phone. The man changed it, did everything efficiently, offered glass with sides so that it would be more reliable for the phone. I was satisfied.
After 1-1.5 months, the glass began to lag behind, I returned to them to change the glass. A woman changed it, left spots under the glass, put the usual glass without sides. It's kind of sloppy or something. Stains are terribly annoying. I was dissatisfied...
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Anton Leo
Level 3 Local Expert
March 7
Feedback on the interaction with this organization is set out on the paper below. If you trade without a check and don't know how to negotiate, then, as they say, good evening.
For violations of 13.14 of the Administrative Code, a fine of up to 30 basic units is imposed, on a legal entity - up to 100 basic units.
Everything is working, I handed over my iPhone for ransom on 02/10.24, today everyone is being fed breakfast on 03/20.24 (
They don't send it to the card , you come in cash , you need to be warned a day in advance , you come the next day they say , oh, and I forgot about you, don't try to get in touch
Terrible organization, constantly fed breakfast. Disrespectful communication with customers
Money for buying phones is sent only through a threat to the court.
outright scammers.
You will be left without money and with a nervous breakdown.
I handed over the MacBook Pro and iphone XR for repair. They offered to buy it out, signed a contract – and it's been 6 months. then a person is in the hospital, then the card is blocked, then the payment does not go through, then the cat needs an operation. It will only have to be through the court.
It's a disgusting place. I handed over the phone for spare parts, after the expiration of the payment period, I was fed breakfast. I had to go and "knock out money", but even in this case, they tried to leave on the fact that they had a certain time for payments, and when asked why this was happening, they began to be rude. If you find this place, then avoid it, you will become a victim of deception. The simplest procedure and they already want to deceive you on it, I would not be surprised that with other services such as: repair and purchase of a phone, you will also be deceived by supplying Chinese parts or selling a phone that was brought to scrap
In any case, do not contact this office if you do not want to get on your nerves. I've been trying to collect money for the iPhone xs for two months. They answer the phone:"We will call you back now.". and silence or mooing " the card is blocked...get into our position.. in a day, in two.." When I got tired of this absurdity, and I informed that I would contact the regulatory authorities, they said the same evening that the money would be delivered. They gave me a ride..but not all of them. 80 rubles are owed to this day. They just don't answer my phone anymore, I called from another one and they answered. I said everything I think about them, I had no idea that this is how you can run a business nowadays. 80 rubles))) and people are not ashamed. Now they said, come on Monday) I think there is a choice in our city. Avoid this office.
A very incomprehensible organization, strange people work there. I handed over my equipment on July 14, iphone 7, ipad and that's it, I can say I gave it to you. The main thing is also that they are not happy that I demand my money. At first they said that the limit on the card is now some kind of error that it is not possible to transfer. I do not know how much longer this will continue, I will contact you in the near future and solve the issue in a different way.
I join the previous reviews. Sharashkin's office, though in the center of the capital. We had breakfast for two weeks after the deadline expired, until I personally came and made it clear that I would not leave without money. It's a pity I didn't read the reviews before. In any case, I think I was lucky to get my money out. If possible, avoid it if nerves are expensive.
I applied to this "office" in order to pass 12 pro. It's fear. The contract was drawn up and beautifully fed with promises for a month, then one thing, then another. It's holidays, then weekends, until they applied to the police station. Pass by - it's ***. You give the phone away yourself and think that everything is official, but this is practically a robbery in broad daylight.
they are open and engaged in repairs. *** . never contact them . they are not responsible at all for repairs. ask carefully about the warranty conditions, there are huge pitfalls...... just don't contact me and you will have healthy nerves. they will be deceived , ripped off and will laugh in your face.
Good day to all! The same fate befell me. I signed a contract in May, the ipad was sold on June 6, a cap to someone who put it on kufar. They have been feeding breakfast for almost the second month!!! I lost my patience, prepared the ground for the Prosecutor's Office and wrote a statement. Tomorrow, as promised to return the finances, they will not return, then the application will go as intended, well, there... Who is how old)). This is just cheating, and this should be punished.
I do not advise, they handed over phones for purchase, they feed them with breakfast, they do not send money for 3 weeks after delivery, they are rude on the phone, then they simply block it.
It's the most terrible place and attitude to people I've ever met. I barely got the money for my equipment a month later and then, with threats from the police. Never mess with these "businessmen". Nerves are more expensive
The organization is terrible. They promised to solve the issue in a week, but they have been feeding breakfast for a month. If you want to spend your time and nerves, then you are definitely here. The relationship with the client simply leaves much to be desired.