Laguna
78 reviews
February 25
Convenient location: 3 minutes from Frunzenskaya metro station.
The store is large, so the exposition is well presented. Furniture, curtains, household items, kitchen and bathroom accessories. Discount promotions are very common.
By design, things look modern.
The quality is acceptable.
Pretty budget friendly.
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November 4, 2024
And what exactly does the company need working phones for if they are not picked up?!
The line is free- there is zero reaction, does the customer service work at all? All employees cannot be busy at the same time! Something stores from the massmarket segment constantly differ in the level of complete indifference to customers. No one says to lick from head to toe, but it would be nice to perform basic duties like answering a work number!
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2
September 2, 2024
Good evening! I really love Ami shops, but this one is recruitment, of course, there are no words, the purchase consisting of 4 chairs, a table, hangers and cosmetic bags lasted more than 50 minutes, then the cash register froze, then wait, then the wrong chair, then that... I thought I was going through some kind of quest, but everything ended well, one thing I can say is that there is no teamwork of sellers in this store, they just don't care about customers... And basically at each other....these are the impressions! There will be no specifics.... thank you that everything ended well, I just had patience, I really wanted to say a lot to the sellers, and then I realized that they didn't care 😆😆😆
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2
January 3
The seller was annoyed by my children, who, of course, are interested in everything. Boorish behavior, discussed in the presence of customers with other sellers the lack of music in the store and the fact that it would amuse everyone. There are no words. The young man at the checkout was polite.
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1
1
February 15
Terrible service! We don't have to pay you, but YOU have to pay us. Rude operators won 't tell you anything. It was said not to like it, look further . Delivery is generally not clear that you pay 25 rubles, so you can also take it off the car yourself . Everyone was fooled . Where are we looking at the guide ?
See original · Русский
December 21, 2023
An excellent chain of furniture and related products stores, I have repeatedly bought goods there, the last time it was a mattress, an excellent option, a wide selection, etc., I recommend 👌😊
The host of the events is Alexey Golub🎤
#feathered presenter #leadingminsk #leadingbelarus 🕊️
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1
2
March 12
They didn't put the details in, and now run to look for them and wait until they deign to call, and then pick them up yourself, it's unclear where, although we paid the money. Why do you need a service center if no one has answered any of the five phones for several days? And they're not in a hurry to call? Like they took the money for the goods, but the details will wait?
See original · Русский
December 5, 2024
A service center employee does not communicate adequately with customers, raises his voice, and is rude. Question: why is this person employed there and how to cooperate with such people to solve my problems?
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November 14, 2023
We were with my wife in the store at the address Tank, 6.
The store is large, the product range is huge. We could not decide on the choice of a chair, the staff competently consulted, helped with the choice. We issued everything quickly and without problems.
The only thing I want to note from the negative is the staff. Two people for such a square is not enough.
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1
December 2, 2024
Excellent shops with affordable prices for furniture and other nice things for an apartment
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April 20, 2024
Service is not level 1, even level 0!
There is one cashier working in the hall instead of 2, there were 20 minutes in a queue of 4 people, the answer to the question where the second cashier was:Well, she has other things to do!In general, I had to ask the cashier questions about the second employee several times because she simply did not answer!I just ignored all the questions!Later, after thinking about it, after coming up with another question about the second cashier, she said that lunch.
To my question where they have scheduled technical breaks or lunch breaks and whether it is really lunch time at 16.30, there was no answer either!
Everything would be fine, everything happens, but the boorish behavior and attitude of the cashier simply outrages!
We were in the store on 04/20/2024 the cashier's name is Anastasia
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3
March 15
It's probably a cool store...
there's even a "boy type girl" working there...there's no one else....
"Ami" is at least trying to sell furniture like that...
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February 23
It's always difficult in Ami, but I almost liked it here, because these stores usually work seven days a week.
See original · Русский
November 14, 2024
Good furniture at an affordable price. The quality of the product is both Russian and EU. I recommend buying
See original · Русский
November 14, 2023
Very nice staff, friendly. They make contact and consult in detail, and most importantly, quality on the product. Thank you so much for your help and good sales. The girls are great.
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2
November 1, 2024
The quality of the furniture is not higher than the price, but the seller is attentive and tries to help.
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November 14, 2024
The shop itself is good, but small, therefore, the choice is not great .
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February 17
Today, 02/17/2025, there was a drunk employee at the store at work... They're recruiting just anyone for a job
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January 17
+ Convenient location, friendly staff;
- the area of the room is impressive, but not used rationally (the feeling of a half-empty room).
See original · Русский
July 22, 2024
A good big selection, but alas few employees. It is unrealistic to get a consultation in the gym.. one cashier and an ever-disappearing salesman on the floor
See original · Русский
July 11, 2024
I bought a portable fan with humidifiers, liked the service and assortment)
See original · Русский
October 15, 2022
I bought furniture in this store.There is no access to the sellers and the manager.We explained everything in detail and had a pleasant conversation.There is a huge preoccupation with the quality of the product.If you decide to hand over something by marriage, prepare for the fact that you will get your money back in about two weeks, not earlier.Disgusting and boorish attitude from the service center.You just can't imagine how they communicate.Especially the male operator.This man is definitely out of place.In general, before you go and write a marriage application, you need to drink valerian.😣
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11
June 25, 2022
I know the network itself and have been using it for a long time. It's a budget option, so I don't have dreams about the quality of furniture. But now we are talking specifically about this store. When we came here, there wasn't a single customer besides us... All the employees communicated at the checkout, and did not even express a desire to say hello. It feels like if we had come here with cups/thermos of coffee and settled down somewhere on a mattress or chair to chat, we would simply not have been noticed. The service is at 0. The store itself has a fairly modest assortment, but you can see a little bit of everything. + there is only one specific store - a working air conditioner and, as a result, coolness in the room.
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1
October 31, 2024
The staff is not very friendly
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December 17, 2024
Very poor service. The work of the staff is unsatisfactory. Customers in this store are clearly superfluous.
The products themselves are quite decent
See original · Русский
July 17, 2024
A big good ami and all the goods are in stock
See original · Русский
March 2
A fairly large selection
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January 31
A very unpleasant salesman!
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July 29, 2024
I bought a bar stool.... Now there is always a key (screwdriver) nearby to turn the bolts once again... The furniture in Ami, it's so there!but everyone knows that.price -quality
See original · Русский
November 8, 2023
If you want to sleep on the bed on the day of purchase, then you are clearly not ami, it will be lucky if in a month, I have already tripled, and I have not tried the bed
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3
October 7, 2023
October 7, 2023
2 women work like turtles. I bought a heater. I said I was in a hurry, so they deliberately slowly unpacked each bag separately while they checked.. As a result, I said that they could take their time because I was already late and the older one began to smile viciously and gloatingly. Ugh, I experienced a feeling of disgust from the staff. Although one of them definitely would not hurt to move faster and more.
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4
2
April 19, 2024
The Elite transformer table is of disgusting quality, incomplete during assembly. I do not recommend it!!!
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1
January 13, 2022
I bought markers and a cardboard house for my daughter, so the house serves better and better than the computer table I bought earlier, the optimal price / quality ratio, more precisely - low price and low quality
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6
December 26, 2023
Good choice, lots of discounts, good staff
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February 21, 2024
The store chain is good, but this is all the most successful in service, they will not help you find the right product, although it is in this store, they will tell you everything about you And so on.
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2
October 20, 2022
The staff is polite, they will always prompt and help
The store itself is small and the choice, accordingly, is also limited
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1
December 22, 2021
A great budget option for a hostel, apartment, country house :) You can buy a sofa, a bed, tables and chairs, as well as photo frames, a plaid …
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November 28, 2021
The store on tank 6 is a miracle, the sellers are just a fairy tale, all desires to buy something are completely discouraged!
There is a very unpleasant feeling that I am not buying, but they are giving it to me for free!!! Not taking a professional approach closely with rudeness will kill your network completely.
I have bought a lot, I have not seen this in other stores of this chain, but this is the first and last time
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8
July 11, 2022
A nice, spacious store. Very friendly and helpful staff)!
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1
August 2, 2021
It's just a shock! They brought a sofa with holes in the bottom. I immediately called the service center, they tell me, well, check for 3 days))), maybe you will find something else. Are you serious, comrades??? Maybe you should check what is reflected from your warehouse and it is impossible not to notice such a defect. After that, they told me to run to them with a package of documents and then only after 2 weeks they will begin to resolve the issue. Wow!!! So I need to sleep on the floor?? ....Take your sofa and give the money back to the miracle firm. I recommend that in the future you do not order delivery, but personally go to the warehouse and watch.
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7
December 8, 2021
In general, the product that we needed for the promotion was in stock. But the staff does not care at all, the service is 0.
The goods are cheap, respectively, the same quality, keep in mind.
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4
April 29, 2021
The store looks good, although, as for me, the product range could be increased. There are products at discounts, sales are held.
But! Too many of my friends have faced problems after buying furniture in the stores of this chain. Unfortunately, the quality leaves much to be desired.
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3
November 15, 2020
We bought the following furniture from this “wonderful” manufacturer:
bed “Cologne” 1600 mod.2;
the dining table “Favorite”;
chairs 10222/DCA.
By the time of writing the review, we have been using them for a year, so there is something to share.
Globally, I would recommend buying this “wonderful” furniture only if, starting from the very first day (the moment of assembly), we are ready to constantly refine and improve something in it. Keep in mind that in a new apartment, you will have sex first with a bed of AMI furniture, and only then, perhaps, with your wife on this bed. Lack of parts (be prepared to go to the service center yourself first to order missing / non-conforming parts, and then to pick them up - this is very convenient if you live on the other side of the city), misalignment of holes, flimsiness of fasteners are only a small part of the problems that you need to be ready to face when assembling and operating this constructor.
The gas lifts (shock absorbers) of the lifting mechanism failed (stopped holding) after about a year of use. The online store sent a reply that they can be replaced within 2 years under warranty. Personally, I think. A correspondence began, which resulted in a letter signed by the director!!, which states that:
the warranty period is 18 months, which is at odds with the data received from their own online store;
There are no gas lifts in the bed they sold. Yeah, they're missing. I probably put them there myself.
And do not dream of finding these shock absorbers in the nearest hardware store (in the nearest one - do not dream either). Thanks to the fastening features that AMI kindly made for you, you will make love to this furniture to the last “sawdust” from which this miracle of technology is made. And when you get tired of looking, just change the design.
Now about the chair. This creation of AMI furniture cracked at the welds (despite the fact that the heaviest person at home weighs 75kg).
In short, you don't set foot in the store of this shit anymore, which I advise you all to do.
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18
September 3, 2022
Sales consultants and the service department are not competent. They are too lazy to do something and help once again, they talk tactlessly and answer every question without any interest. The administration is kindly requested to pay attention to its employees.
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4
August 20, 2022
A good store, a large selection of goods, good staff
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1
July 5, 2021
AMI-furniture is cheap and angry) and this store is small) and you can't see all the richness of the assortment there)
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1
June 22, 2023
Better price-quality ratio
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1
June 20, 2022
Very slow girls at the checkout, the phone is constantly ringing and no one thought to turn off the sound in order to save the nerves of customers.
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1
November 2, 2022
It's just great!!! There are very big discounts coming now, don't miss it!!
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2
June 30, 2023
A good store, how could you help so much
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1