Laplandia Market
323 reviews
March 6
I've made orders there several times. I like Finnish products. The prices are much lower than ours. I didn't order any groceries, just coffee and cookies. It usually takes two weeks to get there. There was only one long delivery, about two months. SDEK said that they had not allowed the cargo to pass through Latvia, so they returned it back, reissued the documents and went through Estonia. And the last time they sent coffee with an expired expiration date. Of course, it won't spoil or leak, but it's still not pleasant when someone sends you expired goods. The online store is now shutting down. Very sorry.
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September 11, 2024
Many thanks to the Lapland Market online store for the opportunity to buy vitamins, products and other goods that we are already so used to, and at prices that are adequate for St. Petersburg. Unfortunately, it is physically impossible to visit the store now because of the closed borders. The entire range can be purchased at special prices (excluding VAT), there are often discounts. Orders are sent by the CDEK transport company, they take a long time, but they arrive. If products are ordered that require a special temperature regime, then they take even longer. Special refrigerators are used to send them, which, apparently, travel less often.
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February 6
Ordered many times,but delivery is up to 2 months. The assembly of a common batch is also carried out through Estonia. a minimum of 1.5 months-a maximum of 2. The last order arrived in December and I no longer see dairy products on the site. does anyone have information, is importation into Russia really prohibited? They don't have any support service, they don't respond.It's always been like this, but the packages arrived clearly. but the landmark is up to 2 months old. from the moment of payment
Yes, that's right, the import of milk and meat has been prohibited since January, which is why the store has become impoverished. Only vitamins remain. Don't be nervous.They're not crooks, but for a very long time, it's true..the party gathers and goes. Mortgage it for 2 months. But it also came to me for 1.5, but mostly for about 60 days.
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March 31
Each time your store's operation raises more and more questions. Previously, delivery took about a month, then the time began to increase — in the fall I had to wait for 1.5 months.
But now the situation has become completely unclear: the order placed on 03/08/25 still has the status "under assembly in the store." The invoice was not even entered into the SDEC system! For comparison, last time it was registered in a week, but the transfer to delivery took another 3 weeks. It seems that there is 1 person working in the store.
It is a pity that you are making commitments that you cannot fulfill. Customers pay money and expect clarity, but instead face uncertainty.
I hope the situation will improve and at least the current order will be delivered to me. I will keep an eye on further developments.
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1
December 26, 2024
There's no way I'm ever going to order at this store again! Nostalgic for Finnish goods, I decided to place an order! I read the reviews, mentally prepared for delivery in a month and a half. The order was placed and paid on 11/15/2024. The estimated deadline was 12/20/2024, on this day an unsubscription from the SDEC bot arrives, which is a 2-day delay. Well, I guess it's okay, let's wait. Today, on 12/26/2024, I contacted the SDEC again to understand where the order was, even if it came from customs. And that's what I get: Unfortunately, the car with the shipments containing your package was deployed while crossing the border with Latvia. The cargo returned to Finland for recheck, after which it will travel to Russia across the border from Estonia.
The approximate time of arrival at the customs of the Russian Federation is 3.01.25-9.01.25!!!!
When will our customs release it? I don't even want to imagine that half of the goods will arrive in the trash!
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November 16, 2024
There is a large grocery store where you can buy Finnish oils, raw and smoked fish, all of which are very tasty. And it wasn't expensive. They also opened an online store, anyone can order at home. Delivery.
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February 13
The first time I placed an order was on November 3, 2024, on December 26, 2024, I received a message that it would arrive on December 29, on January 3 they wrote that it was delayed. I went to track it, but they didn't even send it to the SDEC, I think it's okay - New Year's Eve... In January 15.01. 2025, I write: either return the money or send it, they send it immediately after the letter and I receive it in St. Petersburg on January 22. I'm making another order on this day, the holidays are over)), today is February 13, 2025, I see, it's twenty-five again, they haven't even sent it to the SDEC again. In general, figs for me, and not vitamins with a period until March at a discount, it's obvious that expired ones will come...
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February 12
Don't get involved!!!! We have descended to the level of scammers!!
Prior to the imposition of sanctions on dairy products in January 2025, an order was created mainly for dairy products. The rest of the goods, so in addition.
The package arrives in February, a small one. Everything else is inside, but there are no dairy products. The weight in the invoice is new, but the cheese remains in the positions. Apparently the truck was turned around and they redid the loads. But the main question arises: who will refund the money for the cheese and for its delivery??? The amount is not small.
The support service is generally zero out of zero. It's not clear how to contact them at all. Apparently, just go to Finland to figure it out.
No one asked after the fact whether to send the package with the change or not to send it. No one offered to return the money!
Gone are the days when everything was smooth and good. The place has completely gone bad! If you want problems, buy from them!!!
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January 28
the order was placed in mid-December.
In fact, they were sent on 01/28/2025, writing AFTER the FACT that dairy products were prohibited for import into the Russian Federation from 01/20/2025, the order of dairy products was the main one and added all sorts of stuff to it.
As a result, they send me the horse delivery stuff and inform me about it after the fact - I emphasize! ! It looks like a scam!
Requested a full refund
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May 15, 2024
An excellent store of real high-quality Finnish goods, quickly assembled, very neatly and well packed, delivery via SDEK. As already mentioned here, currently you will have to wait about a month, but it's worth it if there are many items in the order - the price of the product turns out to be much lower than in St. Petersburg stores. I am very happy, I advise everyone.
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November 21, 2024
I made an order on October 15th.I made a product in the order that is in stock.I ordered vitamins.The SDEC website shows that it was sent to the destination country on the 26th.Today is already November 21st.The operator writes that he is standing at customs....I do not know if I will receive my goods?I regretted that I got involved...I have already ordered vitamins on Ozone (including delivery price +-)
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February 25
It's a pity we can't cross the border now, but I'm sure that common sense will prevail and Finland will once again become a place of attraction. We missed high-quality delicious products, fish, caviar.... Russia has achieved a lot and will achieve great success, but Finnish quality is incomparable.
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January 24
I often used this online store.
BUT the last order was made on 12/24/2024, a month has passed, no information on delivery, all contacts from the site are not available, no one has been responding for several days!!!
It looks like the store has blown away.....
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October 30, 2024
I ordered various goods in the store three times! We've been walking for about a month! Packed and packed neatly! The shelf life and quality are completely satisfied!
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December 14, 2024
I ordered on 09.11.24 I'm still going today on 14.12.24 and it's still hanging sent to the recipient's country I won't order anymore I don't recommend this store and delivery for which they charge money for delivery
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5
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January 26
I placed an order on January 8th, and the money was taken. Today is January 26th, and the order hasn't even been delivered yet. The phone is not responding. The application is not accepted on the website. Is the store even open? Or is it just collecting money?
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December 22, 2024
The delivery is very long. But even for the specified period, you should not focus on it - it will be delayed. Support is not responding at the same time. It's hard to imagine who would agree to go through these circles of hell with delivery a second time.
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December 6, 2023
It was a great topic to shop for small things in this supermarket, near the border. Many did not go further than him)) There is always an assortment of sweets, chocolate, cheeses, coffee, caviar... Household goods. But times are changing and not always for the better. Now it is still possible to order with delivery via delivery, three or four weeks will go along the way.
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March 8
It's a great store. Thank you so much for the quality products you need. Please open up, we are waiting for you so much!!
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November 14, 2024
I made an order in September. I've been waiting for delivery for more than a month. As a result, I received an expired cheese. The store does not respond to my requests. I do not advise anyone to make orders from them!
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April 1, 2024
For us, there is a way out in the situation with border closures. They can bring chilled products (cheese and so on), household chemicals, and feed. Of course, not everything that we would like, but they carry it. Now it is 10-12 days to Moscow, Cooled at the pick-up point at the 1905 metro station (Moscow) there is a refrigerator. Everything is always packed very neatly. The products are additionally in a thermowell. The delivery price, if recalculated for the entire order, is rather acceptable, the prices in the store are also the difference between them) and we have.
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March 20, 2024
I really regret contacting this store. Not only was the order delayed for almost two weeks, but the SDEC also requires a scan of the passport and a scan of the INN to process the parcel at the St. Petersburg customs. If the store had honestly indicated when placing an order that it would need not just passport data, but SCANS of documents, I would never have contacted them in my life. According to the assurances of SDEK, it will not be possible to personally come to customs and present documents. And I am absolutely not satisfied with the situation when I have to entrust my data to people who do not bear any responsibility for their storage and confidentiality. I consider such concealment of important information about the order from the buyer to be fraud and deception.
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March 13, 2024
One big minus.The devil pulled me to order vitamins for the child. The first order was delayed, then they began to demand a scanned passport so that because customs does not issue a scanned passport parcel, I did not want to send it to unknown people and asked them to write where my parcel is, I will arrive and receive it with my passport and your parcel began in a common batch and therefore we cannot provide you with documents it turns out that my parcel is delayed along with in other words, every time I paid 10,000 for a parcel of 700 rubles for delivery, I can't get it because I persistently send a scan And the keys to the apartment where the money is and the code number in the safe are not interested. When I filled out the declaration, no one said that I did not specify something there, I indicated everything that was possible and necessary. Do not contact this store if you do not want the scan of your passport not to walk around the Internet and loans are not issued for it
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February 6
The order was placed on January 16, paid for, the status "going to the store" for three weeks, there is no communication, the prospects are unclear
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January 16
The order was delivered for a month and a half.
The chips arrived, which expire in a week.
We will not order any more
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November 1, 2023
How heartfelt it was when you pass the border and literally 5 minutes from it, you are met by the Lapland store with its pleasant prices for goods. Now you get a little joy in the form of small parcels. How neatly and practically everything is packed. Thank you for having the opportunity to purchase at such a time
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April 5, 2024
The excellent quality of Finnish products and a serious approach to packaging, transportation and temperature control made my orders regular. I would like to receive additional discounts for regular customers.
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July 14, 2024
I ordered a suitcase for my vacation in this store in advance. I placed the order on June 5, the seller sent it only on the 19th, sdek wrote that delivery is expected on July 1, today on July 14 there is no suitcase. The suitcase itself cost 3400 only in this plus, the delivery cost 1200.I'm not coming here anymore.
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November 30, 2024
Excellent service! Everything is fair! Delivery by sdek to Moscow within a month
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February 2, 2024
I highly recommend it to everyone! After reading the "reviews" unconfirmed, I decided to take a chance.
Delivery directly from the supermarket in Firland. The choice is good! It would be possible to do a little more :) Shelf life: everything is fresh. Vitamins until 2026. The prices are very low. They packed the patent well and carefully. The shampoo didn't spill. You can pay with a mir card. They are collected instantly. The package arrived quickly enough. It took about two weeks! Very quickly. The quality is super! The prices are great! I recommend it very much
Ps. Specifically about women's shoes. 800r the price is very low! The quality is like that of sketchers. Very light and comfortable. The size is European like our Russian. We will order more.
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April 6, 2024
I order goods in Lapland on a regular basis. It is convenient and profitable, despite the delivery time. It usually takes three weeks from the date of the order to its receipt. Everything is neatly packed and in excellent condition.
Thanks
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October 3, 2024
"In light of your feedback, we will definitely review our policy," you wrote to customers back in April. Blah, blah, blah, after 5 months of your work, nothing has changed, and I have been very uncomfortable for several days now with the extortion of passport scans and TIN (ale, paper INN has not existed for a long time, tell your "broker"), otherwise they threaten to send the parcel back. My main complaint is not about the work of the dealer and the mysterious intermediary, but about you, the seller. No one warned me when making (far from the first) order that I would have to send scans of my passport and TIN to another person, otherwise, as previously written, I would have ordered on avito from private traders. I am against such a hidden condition, it is ugly in relation to your clients on your part. And just by SMS, I had to send my documents "hair back" - there were no official emails on this account from either SDEK or YOU. At the same time, prices are rising, of course: shampoo, which was bought for 85 2 years ago, is now being bought for 160. Your intermediaries are very narrow-minded, I mean completely incompetent. It's a pity that you ended up with such a solo.
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December 15, 2023
Great store! A large selection of products. I ordered several items, everything arrived carefully packed and in excellent condition. The expiration dates are in order, as indicated on the website. Thank you very much.
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November 17, 2023
I received an order today and did not find five paid items in the parcel. I do not know whose fault it is, in the invoice it is indicated that it is not necessary in fact. It turns out that they were pulled out at the border, although there was one name each. I do not know where to turn. It is very unpleasant if it is stolen at our customs just without punishment!!!! They stole tea, face cream and two face serums and men's thermo gloves! Of course, I want to figure out whose fault it is, because if everyone gets stolen from the parcel and everything will be punished without punishment! I will try to write to market Lapland and delivery.came before receiving the parcel refund for 412p.but if you calculate what is missing, then the amount is more. In general, like this!
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May 28, 2024
The order was placed on April 21 , released from customs on May 7 , the order has not been received yet !!!! What can you do for so long? But the advertising on Fontanka from the owner was a maximum of 31 days and we generally always deliver faster! Is it a month from the border to St. Petersburg? It would have been possible to walk several times during this time
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July 1, 2024
All the little things that we are used to from,, bygone brands,, can be purchased in ,,Lapland,, with delivery to St. Petersburg. Even foods (cheeses, caviar, vitamins, etc.
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January 14, 2024
We ordered about 12 kg as a result, the delivery is calculated for each kg of weight.
You can take a limited amount of milk (customs rule)
The site is convenient, perhaps not everything that is available is indicated on the site for purchase, but the main Finnish positions are present.
The delivery was made at home.
The milk was packed in thermal packages
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January 30, 2024
I ordered rubber flip-flops for a large family, men's, women's, children's for boys and for girls. I made 2 orders worth about 100 euros. At the Russian customs, the cargo was recognized as commercial and customs demanded 30,000 rubles for additional cargo clearance. Extortion, no, I don't think so.. I had to cancel the order. Lapland does not accept my cargo back and refuses to refund the remaining amount minus additional transportation costs. If you do not want to be robbed, do not go shopping at this store.
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November 3, 2023
Couldn't place an order. It is not possible to select a delivery point. The chat does not work properly, emails are not answered. After a couple of days, the chat started working, they told me how to choose an item, then I had to fill out a lot of items and dial the date of issue of the passport from the first time I failed. The delivery of the goods is not guaranteed, there is a danger that someone will decide that it is not for personal use, but for trade and we ourselves must prove that we are not merchants. Refused the order.
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November 20, 2023
It's a pity that the borders are CLOSED. The most favorite store with a variety of products for every taste. Products (cheeses, sausages, cookies, etc.), as well as household chemicals and essential goods.
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October 4, 2024
Despite the difficulties of crossing the border and the long wait, it is nice to finally get a quality product at an adequate price, and not the prices of resellers. I hope to use the services of Lapland and SDEK while the borders are still open.
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February 24, 2024
I made orders several times, but last time something went wrong. I placed an order on December 4 to receive it by the new year. The delivery was more than a month, but that's okay. Upon receipt, I found that the paid position was not attached. I wrote to the chat. There is silence in response. Now I want to place another order, but I'm not sure.
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May 21, 2024
Everything used to work like clockwork. Now in April, the order was collected for 10 days. And for more than 10 days now, there has been no data on the parcel on the tracker. In total, the product has been traveling for more than a month (it's a shame. Who is to blame? It's not clear
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February 10
Scammers , I paid , I have a receipt , no reply , no greetings , they don 't get in touch
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August 30, 2023
An amazing store! I ordered cheeses, tea and coffee, and a travel bag. The order came in a strong and beautiful box, inside the wrapping paper filled the extra space so that the products would not shake. The cheeses were inside a thermal package, which I did not order and which in itself costs money! Everything is high-quality and delicious. Many thanks to the store!!! I will order more.
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January 23
The order was placed on January 3rd. On January 8, the Sdec invoice was created.
There are no products in the order, only household chemicals. Today, on January 23, the order has not been delivered, and they are not responding to the specified phones and messengers.
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March 23, 2023
Good afternoon.
Saint-Petersburg.
It is very pleasant to work with the company.
Everything is OK with the deadlines.
Thanks to the guys for the sales.
As for the Russian customs, everything is not very good here ...
One parcel was recognized as commercial, although there was no excess in rubles or weight ...
I recommend it for purchases.
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April 7
Prices are not as favorable as before, delivery is more than a month.
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April 18, 2023
We use the online service of the Lapland store, not for the first time. It's a little long delivery to St. Petersburg, but the products always come fresh and the whole package. A wide range, which we really like!! We recommend the store.
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February 8, 2024
I made an order, paid, the product was out of stock, returned with bonuses, made an order again, everything happened again, the goods were collected in the store for 10 days + the road (on average to St. Petersburg, a month)
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