They were eager to get me to visit, calling back twice, offering better times. I accepted the later one (for 16.00) and went. There are 2 clinics, 1 for children, 1 for adults, I needed to find which was which and arrived at the correct clinic at 16.04, going to the 3rd floor and waiting to be checked in. I was told that since it was 16.07 the doctor already had another paitent and couldn't see me. I was informed that after 5mins my appointment was voided. At no time was I told about this or had it sent to me (by SMS). I asked if I could see the doctor after, but was told no. Terrible customer service.
Attentive and responsive staff who are interested in their customers. High-quality equipment, accessible recording (there is an application), qualified doctors, in most cases I was satisfied with the results of my work. It is also convenient to get there, there is a metro station nearby, buses and minibuses run, the place is quite popular and it is unlikely to get lost. Compact, warm building, there are no long queues under the offices, thanks to competent recording. It is clean, there are vending machines with coffee and free water.
I can't help but note that your visit history and conclusions are stored in the database and any doctor can look at the conclusions or test results (you can also take the Lode) and you will not need to carry papers with you or remember the last time you did something. Comfortable.
A very cool and modern medical center for children! I advise everyone... The staff is very friendly, kind and positive towards children. We visited many specialists (my son is 3 years old) does not like doctors very much, but everything went just super well, all doctors clearly know their business, know how to choose an approach to a child (and they are all different), I especially want to mention the surgeon!!! I am very pleased with the result, no one will look for diseases at your expense!!! The prices are quite adequate, the doctors are qualified! In a word, I recommend it!!!
Convenient location. You can get to a specialist of almost any profile, including a laboratory, etc.surveys. The reception is almost always on time, without delay, although the attendance at the center is very "dense". Everything is very clean and comfortable. The staff is attentive and competent. The best medical center in Minsk in my opinion. There are branches in different districts and a separate children's department.
Super service, the girls at the reception are well done, very Service minded. Doctors are the best in the city, it's a pity that they need to earn extra money in commercial centers. The center itself is very modern, everything is for people. I was in 3 centers in the city center.
Good service, nice, lovely girls at the reception. In general, an interesting mixture, when business and medicine are properly mixed, there is no naphthalene smell of worthlessness. It is well organized for people and about people. I revised my attitude to this medical center, I used to think that it was only about money - but no, I was pleasantly mistaken. At the level of everything, from the staff, to thoughtfulness, what, where and how. I recommend it!
Excellent medical center, a wide range of services, reasonable prices for high quality, very polite staff, there is a pre-appointment. The only drawback is the lack of parking near the medical center, it is located a little further away, unfortunately it is paid and there are almost always no free places. Make sure to arrive in advance.
Many years ago there was a normal medical center with rare shoals as exceptions, since 2020 there are no more, they do not respond to feedback on bad receptions at all, prices are the largest in the city, not counting Nordins, and the same high price tag for RB, blood is taken painfully and in wide syringes, moreover on the situation is the same in different branches at different times, 2 adults, and it always hurts and with bruising sweat, the site operators do not navigate and mislead, I do not know the final price list, do not do kidney ultrasound specifically here, a black middle-aged woman Kuleshova S.A, like 210 or 208 office- rude, looks bad and pressed so that the kidneys were hurting for several days, in a hurry, the rudest - the reception was terrible, a beautiful woman would have given her 5 stars on an ultrasound of the heart, affiliate programs barely work, you almost knock out a discount, as you stole it and employees are surprised that lode has affiliate programs, in general, it's easier not to use these benefits, since they look at you at a minimum discount as a thief. It was a good idea, but customer orientation has fallen, the clinic is designed for flow, some will leave, others will come(((
My favorite medical center. There are good specialists, there are, in my opinion, not very competent ones. It is very convenient and you can take tests and do an MRI scan. And indeed there are a lot of doctors of different specialties. It is located in the center, which is also very convenient. I also think it's very convenient - you can call a specialist at home to take blood. Olga came to us - a very nice girl - takes tests well, is very polite and tactful. Tests are also done very quickly. Prices are average in the city.
I did an MRI on the issue of oncology, everything seemed to be fine, MRI, scans, disk, but the huge problem is that my oncologist in Alexandrov could not open the disk, it is protected by the lode program.
Attempts to re-record the disk in the lode where I had to go again did not help, the problem remained.
The images taken selectively by a lode specialist did not fit, since it was necessary to clearly measure the irradiation zone.
As a result, the time spent riding back and forth with bleeding and repeated MRI in Alexandrov.
There are shortcomings in the work of the center specifically in my case, I was told why, where and why an MRI is being done, but not a single word was said about the problem of reading the disk, although I am not the first and obviously not the last...
A good medical center, courteous and attentive staff, a wide range of services, medical insurance service in agreement with the insurance company, registration at a convenient time. I recommend.
Positive: good treatment, qualified doctors, nice to be indoors. There is a cooler, there are always free places to record.
Cons: It's expensive, but they don't save on health)
Excellent doctors, service. I have been choosing this center for many years. You still need to understand that there may be doctors of different levels and sometimes there were questions to the doctor, but for myself I found a couple of excellent specialists who I have been observing for a long time. There are more of them in this center. As an example, there is an excellent ENT doctor who was the only one who could help me in a couple of years. A traumatologist. And others. In general, I advise you, and before recording it is better to look at the list of doctors and portfolios on the website, then it will immediately become clear to whom it is better to go.
Most often I turn to this medical center for help. The wait is not long, the doctors' consultation is competent, the staff is polite. I also operated on a child in this center (removal of adenoids). Everything went as smoothly as possible. The child did not even realize that he had been operated on.
I had an MRI scan last night. Despite the fact that our time was 3:30, we were in a good mood. We arrived on time, in 10 minutes, as we were asked. But Dr. Kisel AA, who was not in a good mood, quickly spoiled it for us. I have never encountered such rudeness in private clinics. They stopped being rude to us only after my daughter started crying, and I started talking in raised tones. For further clarifying questions (for example, which clothes to take off, which to leave)They didn't answer us. If I needed the examination and not my daughter, I would have left immediately. I recommend thinking several times before doing an MRI in the LODE with Dr. KISEL AA.
Two stars are only for some doctors and administrators, although I have been going to your MC since childhood. The disadvantage is huge that your software suddenly breaks and nothing works, and this is not the first time. Now the desire to make an appointment with the right doctor, and then whether I get there or not is such a thing.The most interesting thing is that you do not overwrite the clients who come to you at the appointed time for the next one, you do not care at all. There was a witness how people came from the area and they were not accepted because of it, and one girl even talked about it. At least offer an alternative to your customers...although what am I talking about)
There is a fast, clear electronic queue for tests. Appointment by appointment is strictly on time. Clean, cozy, modern. The staff is polite, which is not clear, they explain clearly.
It's just terrible, not the center, the doctors are excellent, and only on this I put 3 stars. We signed up online, I made one entry myself, the operator made the second one, very long ago, even the operator twice. We came from another city , but they tell us that you can't sign up for an ultrasound online. Kaaaaaak if the recording is confirmed by SMS . As a result, both with the help of the operator and themselves, there was no record of an ultrasound and no doctor's appointment either. Thank you for the more or less adequate girls at the reception and pushing them in . But there is no limit to indignation, now I understand the lowest rating rating among all the centers
Definitely one of the best medical centers in Belarus, where everything is thought out to the smallest detail, and most importantly, professionals work in their field. This applies to doctors, nurses, and service personnel. Everything is done there in such a way as to save your time, nerves and, most importantly, your health! There are a lot of visitors, but there are no queues! I passed the tests, so I did it in 5 minutes, and if I had passed it in a regular clinic, an hour would not have been enough! Doctors know their job for sure! So I definitely recommend it!
I have been visiting Lode for several years. I consider it the best medical center ..., in 2021 I was operated at the center for retinal detachment.Dr. Tobolevich Yu., assistant Syromyatin O. Thank them very much, everything went fine. In addition, I am examined annually at the center if necessary. Always high quality. The medical staff is attentive and friendly.
I visited 2 times, everything is comfortable. The doctor, V. Silvanovich, is very competent and clear, I was satisfied with the consultation. And I did an X-ray in June - an excellent specialist, I don't know the last name.
Polite staff, everything is fast, everything is clean. All the examinations that I needed were done in one day, and the time was chosen correctly. Of the disadvantages, it is expensive.
We had a medical examination with our daughter for school. Great! Carefully, politely. Everything was explained, and useful manipulations were performed in parallel (at Laura's). I was satisfied.
I was at Laura's, everything is fine, there are no particular complaints. The prices are also adequate in my opinion for today. In general, everything is friendly, convenient and customer-oriented. 🙂👍
I did an MRI of the brain, I liked everything very much, the staff was friendly, responsive, it was very nice that they gave me to change into a suit and disposable shoe covers, you leave personal belongings in the booth, everything is locked with a key, convenient.
High-quality service.
Attentive staff.
Doctors of the highest category, and high-quality treatment. Therefore, with the available opportunities to receive free treatment in their clinics, patients choose this medical center.
You know, I turned to your LODE clinic at 58A Nezavisimosti Ave., to the oncologist-surgeon Kolobukhov A.E. after reading the reviews. And here is my opinion on this matter. I turned to this clinic to this doctor because I was given a choice when visiting many clinics in Minsk. I came here to hear another opinion from a "competent doctor", as it turned out, in a pickle, at least in my situation. I have a fibroadenoma of the breast, I have all the tests on my hands, ultrasound, puncture, etc. A ready conclusion for a (planned) non-emergency operation. And since I was offered a choice, I could go to several clinics, I went to LODE because it's convenient for ME! And the doctor Kolobukhov A.E. decided to ask questions and focus more on why I am running around clinics in Minsk and looking for help and opinions. I HAVE ALREADY GIVEN THE ANSWER ABOVE! I have a choice and I choose! The doctor hesitated until the last moment to outline all the nuances of my operation and tell me NO. THANK YOU.
I had an ultrasound of the pelvic organs from a doctor Varlamova V.N. During the examination, the doctor does not explain anything, answers all questions in professional terms, which are problematic for a person without medical education to understand, after the examination it is necessary to climb into Google to understand everything. When asked if I have polycystic ovaries, I replied that for this it is necessary to donate hormones. And when asked to write what hormones, I replied that in order to receive this information, I need to sign up for a consultation. Ie, I need to sign up for a consultation now, then take hormones, and then go back to the consultation to be told if everything is fine?! That's how money is made in LODE...
Ultrasound was performed for pregnancy up to 12 weeks. The doctor Mashketova Svetlana Alekseevna is just super!!! She told me everything in detail, showed me, even invited Dad to show the baby :) A very pleasant impression was left both from the center and from communicating with the doctor! :)
Very friendly staff, it is convenient that there is a reception on each floor. The doctors are competent and polite. It is convenient to undergo examinations and tests. They are always accepted on time, often they can even be accepted before the appointed time. During the two years of service in this clinic, there have never been any unpleasant situations or conflicts. I definitely recommend it!
I give 2 stars because of the experience of "treatment" with urologists. During six months of communication with various specialists in this field, the cause of the disease was not identified, and effective treatment was not prescribed. When the doctor apparently realized that he simply did not understand what to do with me and, six months later (!!) He said that this was generally the specifics of another direction (which was never indicated during all the time of my appeals), and after my subsequent visits to doctors of another direction, including in state polyclinics, I realized that I had spent a lot of money, time and health on nothing.
To say that this is some kind of surreal and outrageous is to say nothing.
In this institution, there is a banal earning of money. There are good doctors, but somehow I was unlucky. For some, it is not difficult to leave a sick person. It seems that the Hippocratic oath was completely forgotten. There is a certain instruction in this organization (you will NOT be introduced to it)maybe later. You will be denied your rights. I won't even wish the enemy to contact this sharashkin office.
In relation to patients, it resembles the sensational "Ecomedservice" in the past.(it ended very badly there)
The difference is that I was cured by REAL DOCTORS of the 9th city hospital. There are people there who take care of the health of their patients.
None of my loved ones will be treated in this "eatery". I'll take care of it.
I DO NOT RECOMMEND IT!!!! 👎👎👎
Very good specialists, convenient appointment, appointment by appointment without queues, reasonable prices, there are different options for own insurance that can really save money.
It's a great medical center, but apparently I just had bad luck with the doctor. In my understanding, when contacting a paid center, I want to hear a more constructive speech from the doctor, this is my health and I care about every analysis; I ask a question and get a dry answer - in the likeness of "everything will be fine" - I can also read the test results and buy what my body lacks. Excuse me, please, how much should a doctor's consultation cost so that he does not just say "hello" when entering the office?
Gorgeous atmosphere, competent doctors, fast, clear and smooth service! I really like it - I have been serving there for more than five years! I recommend it!!!
Today, on 07/11/24, At 8:30, I visited Lode on Independence 58a, was at an appointment with a gynecologist Sinevich G. L., conducted an ultrasound OMT to determine pregnancy. The incompetence of the doctor expressed in a rough and unpleasant examination, careless insertion of the device, and after the remark, continued to make sharp and unpleasant movements of the ultrasound device. She scared me with terrible diagnoses, and after finally determining the term of pregnancy, she dryly read them for the nurse's record, without even telling me as a patient. She silently handed her husband a picture, sat down, and then said a couple of clarifying words through her teeth. Instead of the joy of confirming pregnancy, I remember the very unpleasant moments of visiting an incompetent doctor. If you don't know how to work with people, retire or work in a laboratory. I do not recommend a gynecologist to anyone Sinevich G. L. I have not met such a rude, unpleasant and cold attitude in my 39 years in any even state clinic. I ask the Lode administration to sort it out, listen to your audio recording of the reception, take action and give me a written response. I am grateful in advance. Martynova M.V.
It's a great place. The service is on the level. Everything works clearly and without nuances. The staff is very friendly and the doctors are specialists in their field.
There was a bad impression after visiting the endocrinologist Tretyak I.V. Absolutely indifferent attitude, information needs to be extracted from the doctor, although it would seem that you come to a specialist who, for money, should competently sort everything out.
The result of the consultation: if you are not pregnant, then you do not need anything, you are fine, although the ultrasound specialist (a small bleeding and nodes were found) clearly said that treatment and hormonal control are necessary. Some questions have not been answered.
I hope the management will pay attention to this review of the specialist's work and take appropriate measures.
I absolutely do not recommend this specialist, money is wasted.
P.S. Below are the treatment and recommendations of a doctor for the diagnosis of hypothyroidism (more physical activity and fractional nutrition). After reading this review, you can assume that you have visited this doctor, they will not tell you anything new.
The Hornet doctor is completely incompetent. "Treated" for 1.5 months with the most expensive creams. The result is zero. As a result, she did not know what to do and how to treat it further. She sent me to the hospital.
I went to another dermatologist, they prescribed a cream that is made in a pharmacy for three kopecks. The result was immediately visible. I was cured and, as it turned out, I did not need to go to the hospital.
This is how a doctor of the highest category, R.N. Hornet, "treats" dermatitis.
Probably the most popular private medical center in Belarus! I come here regularly. I choose doctors based on recommendations or reviews. I am happy with everything!
Many thanks for the MRI services rendered to Olga, a laboratory assistant, and Y.S. Mitsura, a radiologist. Special thanks to the neurologist A.L. Shunkina. This is a doctor from God and the pride of your center: professionalism, clarity of recommendations, sensitive attitude to patients. Reception - 06/22/24 Dobrinevskaya Ya.M.
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Level 13 Local Expert
November 11
One of the best medical centers in Minsk! Excellent doctors work here, who are always ready to help and pay attention to each patient. Modern equipment makes it possible to carry out diagnostics and treatment at the highest level.
It is especially pleasant that there is a large parking lot behind the center, which makes the visit even more convenient. I recommend this center to everyone who is looking for high-quality medical care in Minsk!
Doctor Antonova O.V. is a wonderful doctor who showed care and professionalism in her work. I am sure that I can fully trust this doctor and I know that I am in good hands. I strongly recommend contacting her only.
Protskevich S.N.
I visited this institution for a blood test (blood type, Rh factor).
Everything is mega fast. The only thing I asked for when registering was to use my spouse's e-mail, which is in the system.
The medical registrar's answer: I have to go into your wife's card... write the email address again.
I was at a "consultation" with Lozovikova N.I., an endocrinologist of the Highest category. I didn't get a consultation. The doctor just rewrote the ultrasound results. She answered all my questions with "yes" and "no" and referred me to the surgeon. I paid 50p. for what??? Not a single recommendation... I DO NOT RECOMMEND IT.
The staff is friendly, the specialists are not always friendly, especially if they turned to them while being serviced in another clinic, with contempt and such questions as why they were not examined there ..., the quality of treatment has not yet been evaluated, there are not particularly queues, since everything is by appointment, the problem with parking cars, it simply does not exist.