The most exciting and cozy poppy in the whole city! The most favorite place to choke on burgers with potatoes.
I've been coming here since I was a kid.
The food is delicious and fast, as for the pleasant service, sometimes they forget to put sugar, ice, a stick or a straw, but when they apply, they immediately give out what is missing, and apologize. The only thing is that periodically when you come in the morning you can see people without a place of residence, this is the only minus in this institution
Mac is mac, everything is standard here, at the proper level. The place is neat, clean, the service is good, and the food is the same as in all establishments of this type.
Ordered 2 menus
The order was accepted at 7.04
We waited for 30 minutes
At the same time, the guys from the kitchen were giggling
The girl at the checkout asks how long the order is in
The guy from the kitchen answers her
hahahahah 50 minutes (he was just joking )
There are 5 people in the kitchen
One walks around doesn't know what to do
He moves the trash back and forth for the entire 30 minutes of waiting
Others neigh like horses
A couple of guests
And orders are given half an hour
I understand there may be different freelance situations
But at least you'll give me a warning.
They say guys will have to wait
And then for breakfast at McDonald's 30 minutes is that much, as a result, the fresh roll stank of vinegar
I thought it seemed
But no, my friend confirmed it.
Terrible food
Terrible service
Questions (answered 2 times ) How long to wait
The response was 2-3 minutes
As a result, the girl from the cash register went to the kitchen
And everyone arranged a consultation on how to give these unfortunate 2 mac menus
And lo and behold 30 minutes of waiting
The coffee and potatoes are cold
And we got our fresh roll
An ordinary Belarusian McDuck. I bought a vanilla milkshake, I wanted a large glass, but in Belarus there is no such capacity, the maximum glass size is 400ml (average). You can pay with the mir card, I have Tinkoff, I tried to pay with the mir Ozone bank card, but it does not work in this country. Also, you will not be able to use free Wi-Fi if you have a Russian telecom operator.
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Егор Лесков
Level 8 Local Expert
May 27
I'm from Moscow, it's very good compared to the Moscow equivalent, but the prices are also biting. The staff is friendly, the interior is clean, cool.
In this institution, as in any other, there is a real pandemonium of visitors, which creates certain difficulties, as if at a busy intersection during rush hour. The menu, as elsewhere, is striking in its diversity, like an artist's palette filled with bright colors.
Pleasant, very polite staff, the same delicious food (cherry pie and milkshake are in my heart forever). The service is unexpectedly fast. But it's crowded, yes. Although this is not surprising, based on the location.
The reconstruction has definitely benefited the restaurant. Now this place fully meets the expectations of a visitor vacationing in the center of our capital. Keep it up Мак.by
It's a good place, it's a pity, there is no terminal for ordering not at the checkout, but the guys quickly accept and collect orders, the city center, it's convenient to go in for a snack, meet and even wait out the rain
We visited after the opening, there were not many visitors, we received the order quickly, there is a lot of space and seating inside, four terminals for ordering.
I go with my family to this poppy every New year (on the 2nd-3rd) when we go from the Christmas tree, because it's not my neighborhood. This year I decided that I would not come here anymore. The fact that there are no self-ordering panels is fine, even 20 years ago I did not complain about it here), I consider it for lamp and authentic service). I decided to wash my hands - so the homeless man decided to arrange a washroom in the toilet... I laid out the coins, it's worth not going in my underpants (after me, 2 more wanted to go in, but also changed their minds). The doors to the tube are open, the code from the receipt is not needed. The heat is not very big these days in the evening, but the cashiers are messing up. Both last times, half of the order is given away, the second is asked to wait. Someone has already eaten everything in 10-15 minutes, and you are still being fried. This is for a fast food restaurant... Adults were served coffee and juice, and the New Year's coke was forgotten for the child, although the cashier clarified the size of the cola, they had to strain the queue and pay for the cola separately. The cashier forgot to put a straw for the juice - another trip to the checkout... In general, I don't want to come here anymore until the modernization is carried out.
Poppy on the city rampart, it's a classic of the genre, it's always delicious and pleasant, you wait at the checkout for food and everything is fine)) there are only warm memories about him, only older people will understand that we carried there 10 years ago in bottles with under bonaqua)))
From all the mac bai is the best everything is fresh, everything is delicious, everything is collected and served quickly after the order, in the southwest I stopped there earlier or the cook was bad, but it was not possible to eat there, then the loaf crumbles, then the meat smells, you can walk safely on it.
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Анастасия Чупракова
Level 3 Local Expert
April 3
Cashiers are slow. Especially in the morning. There are no people, but they manage to assemble a queue. I noticed that Mac doesn't know how to count money at all. With a total of 9.7, they ask for 20k, you say no, they take 50k and then give you 80k change. When you ask for a coke with ice, there is NO ice, when you just take a coke, there IS ice. Now there are two of my least favorite poppies, Uruchye and Romanovskaya.
DEAL WITH THE STAFF!
Mac used to be appreciated for its fast service. After repairs and staff changes, a terrible sluggishness began.
The toilet has become even more inconvenient after the renovation-neither entering nor exiting. A man comes in with a code, followed by a line from the street just like that.
I've been going to the mac at this address since childhood, and on November 7, for the first time, I just went to the mac after all the name changes. I don't remember how it was before, but yesterday we were very well fed, thank you very much))☺️💛
I came to mac.by I made an order and stood for 10 minutes waiting for my order (the scoreboard and order numbers in the restaurant were missing). After 10 minutes of waiting, I went to my seat, took off my jacket and went back to the checkout to wait for the order. Another 10 minutes passed, I went to the checkout and asked when my order would be ready, to which they replied that I had already picked it up. The manager came up and started talking rudely to me, saying that I had already taken the order and came to fraudulently pick it up again. She threatened to look at the cameras. As a result, I was given the order, as it came to the complaint book, the manager immediately became kinder, began to apologize and push the blame onto young inexperienced employees, although she accused me of stealing. I was very dissatisfied with the service, and the evening was ruined. Why is it only in your restaurant that the "customer is always wrong"??
It's just hell
There is no terminal, there are 2-3 people in the kitchen during rush hour. I am sure that the question is not for the staff, but for the "1550 + bonus"!!!
Managers are just standing around and not working.
I will add about the order:
Potatoes are worse than in the KFS, buns for buns have probably been lying in the air for a day. The worst point.
21.09.2024, ~23:00
It's strange somehow, but there weren't many people on Friday at all, I went to order three times, and I didn't have a long wait.
It is now comfortable to sit outside with a Poppy, but there are a lot of pigeons ready to get into their mouths. I like to order coffee and a cheeseburger, ice cream sprinkled with chocolate, well, it's not tasty at all.
At prices it is not expensive, up to 15 rubles you can eat a hearty meal.
all payment methods work, the menu is updated, cleanly tasty and reliable, as always - I spent a great few hours there for coffee and grandiose plans :)))
They serve for a very long time, employees are fussing, someone is being trained in parallel, while more than 10 people are standing in one cash register. There are no racks for self-ordering, no plates with numbers, no electronic scoreboard with the order number, instead, employees shout at the whole establishment "Who ordered the cheeseburger". The toilet did not open according to the code, the employee conjured over it for several minutes and lo and behold! - I was able to wash my hands.
The standard poppy, although as standard, differs from the original name, and from the delicious and the point too. When I tried to find my favorite Royal Deluxe, now Grand de luxe, there, the local employees did not recognize either. I tried to explain what it consists of, they gave me something similar, but still not the same) and everything is standard, as in any other restaurant in the chain.
It's a good place to sit after the train. It is open from the very early morning, even with a morning menu in the form of breakfasts and various drinks. The potatoes are really delicious, which is to be expected. The staff is friendly and the order kiosks are open. Very spacious, lots of tables. You can pick up the order yourself, and they will bring it to you. From the railway station within walking distance, I recommend
The most backward mac of all currently existing, and this is not an insult, the lack of self-service cash desks and even banal order numbers, you stupidly collect an order on the spot. But it would only be okay, it used to be like this in all macs, I was more struck by the absent-mindedness of the staff, there was an elementary order of coffee and a pie, coffee was made immediately, and I waited 10 minutes for the pie, during which time I managed to count 5 pies that were given to people who ordered AFTER my order, of course two some of them were on the drive, but the fact itself. It's just beastly.
P.s. sugar for coffee, by the way, was not reported, a trifle, but unpleasant.
We came from St. Petersburg to see the city, tried the local McDuck, disgusting taste, small burgers, high price. This is compared to St. Petersburg, only the name has changed, and everything else remains the same, apparently everything is not good here. I do not recommend a local McDuck
One of the establishments of the famous chain, they cook quickly and tasty, sometimes I came here when there was little time for lunch. The only thing is, there can be a lot of people at lunchtime.
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Юлия
Level 7 Local Expert
November 22, 2024
An excellent fast food restaurant, in the morning for breakfast on the way to work is a very convenient option. Unexpectedly impressed by the flat, it turned out to be quite pleasant.
Very tasty. There are no terminals, but they work quickly and politely at the checkout. They let me in with a corgi dog, brought a bowl of water. Clear. There is an outdoor veranda. We came several times, we are satisfied.
A very strange point. It's like I got into the early 2000s. There are no self-order kiosks, no order numbers. You place an order at the cashier, and then you stand and wait for it to be assembled and its composition will be shouted at the whole hall so that you understand that it is yours. I would say nostalgia - but more of an inconvenience.
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Ivan
Level 18 Local Expert
March 5
Good location in the city center, especially after renovation, good taste of coffee. There is a drive. Fast service, what you need on the way to work