Not very tasty, long service, not very clean in the hall.
There was a lump of onion in the burger, just like an A4 sheet, in potatoes with cheese sauce and onions, not onions, but the husk from it
When there was McDonald's it was tastier. Now it's a fake. Sometimes I come in, but only if I need a quick snack, and even then there are several places nearby where it is tastier and cheaper
I went in for the first time after the name change...
Yes, we tried, but it didn't work out!(Queues again, sluggish staff! The hall is not very clean. But I consider two points to be the main criterion of sanitary condition: kitchen and bathrooms! The toilets reminded me of a train station..
Dirty, ,,stinky,,, immediately catches the eye covered with rusty stains and a washbasin!(Scattered pieces of wet paper (probably toilet paper), because there are no paper towels. Soap is not filled in all dispensers. An ordinary run-of-the-mill "eatery"! I would like to ask the sanitary service, do they have any questions about this fast food outlet?
There is a cool seasonal ice cream with mint and lime. It's just bombastic)
The only thing of course was that he had to stand in a long queue, but it was worth it
There are no information kiosks for online ordering. With a queue of 10 people, they waited for an order for about 20 minutes, the cashier left without explaining anything, I had to remind other employees about myself. In general, the staff is not interested in customers. While waiting, I watched as the guy who fries pies folded boxes for them. Much slower than he did, it is unlikely to work. Apologies for waiting were made in such a tone that there was no desire to come here again.
The food here is delicious. But I really didn't like the fact that there are no electronic terminals for orders in this mac, which is why the service is extremely slow. There are not enough seats. And those that are are inconvenient.
Mac is a Mac
Not McDonald's, of course, but it will do
The only curious thing is the lack of screens for self-ordering. After all, it's not a big deal and the flow of people is normal. Amazing, of course.
Well, there is a question about the quality and assembly of manufactured products. In the area of the railway station and in the central, tastier and better.
For me personally, McDonald's is the number one institution. Probably this is because of childhood, when there were no others like it, and McDonald's was desirable for the clock, and it remained so. I ate in the "old-new" establishment, the same for me, only the quality became a little worse. The chicken burgers are just falling apart and the mayonnaise is kind of chemical. Potatoes seem to taste the same. Cheeseburgers are fine too.
Mac is not the same anymore. Very spoiled. Burgers lie on the counter for a long time, under a lamp. But already upon receipt of the order, they are not freshly prepared at all and not at all.I understand a fast-food restaurant, but it doesn't take much time to assemble a burger, because they have all the processes debugged, why prepare them for the future. French fries are sluggish, laid down. I don't understand if people don't care. Well, or I'm so lucky.
The food itself is delicious, the staff is also pleasant, the disadvantage is the lack of kiosks and pre-order at the checkout, that is, to get something you need to wait in line in front of the checkout (4-5 people on a busy day), and after ordering, wait 3-10 minutes at the counter until the order is collected, as for me it would be much more comfortable to make a sign with order numbers
Well, my last visit to mak.by Those who write that nothing has changed, apparently I was in the mac no more than once every six months. Until recently, the only thing you could eat was a cheeseburger, potatoes and a chickenburget.
Let's start in order:
1) Kamako sauces are still that rygalovka
2) potatoes as if they were lying on the floor
3) cheeseburger cheese is not stably melted. The cheeseburger itself is dry as a biscuit
4) the chickenburger is a separate story here. Did you add some kind of curdled milk inside instead of mayonnaise?
It took only half a year without McDonald's management to turn into a vocal rygalovka
It's just terrible, the queue is 30 minutes, the order is waiting for 30 minutes. And there are no people (almost none) the hall is empty, the workers are like prisoners, they barely walk (23:50 - 06/20/2024) the poppy is not the same)
Long queues, slow pace of work. There are no cash registers for self-ordering. I recommend choosing other points for inflammation of the stock of "harmful substances" in the body)
please ask what volume of drink the customer wants, and do not put 0.5 in the receipt. This is a well-known technique for a long time. Do not deceive people who do not understand anything about this
Good day to all of you! As for me, giving up the franchise was good. The breakfasts have become tastier, I also liked the Belarusian offers: burgers and brews. In kids mill, just bravo for polesie - much cooler than the awl that has been in the last 5 years in the happy mile! The main disadvantage of all of the above is the price, which, of course, has become much more expensive.
The first visit to this network did not go at all, the cashiers themselves collect orders, there was a delay with the wings, so the queue began to gather, since the tray was collected in front of the cash register, the potatoes looked more like boiled, from the name of the fries only the method of slicing, the sauces of the domestic manufacturer did not go at all, but the taste and color, as they say, one joy price, only two sets are visible on the scoreboard, it is quite inconvenient to choose, the only plus was a clean room, but the minus was the lack of toilet paper and a barely working hand dryer
Long. It is not usual for cashiers to collect orders themselves. It's probably not anywhere anymore. The smell of a taulet is inside. You shouldn't go there on purpose. If it's on the way, then fine.
Now I decided to visit this place for the first time "Mac.by", I stood at the checkout for 7 minutes, during which time no one came up to me... I didn't ask for this, because I wanted to check how attentive the guests would be here... As it turned out: no...
I work in catering myself and I don't understand: how can you ignore a guest, even if you're tired...
by the way, I left without trying anything from your menu(
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Алексей Алексей
Level 11 Local Expert
July 9, 2024
There are many disadvantages to this mac. There is no scoreboard for electronic ordering (only at the checkout), there is no cafe layout. And the most important disadvantage is access to the toilet by check, it is very inconvenient, if you need to go right away, you will not succeed. It's a bit of a slob, to be honest. There are no comfortable sofas, only hard chairs with plywood. In general, choose a different mac.
It wasn't always delicious, but now it's become terribly dry. Food that has lost its meaning. It is better to go to any bar and buy a burger for 10 rubles. The burger will be much more satisfying. They don't cook well.
Slow service, when there is a queue of 10 people, 1 cash register is open, and at the same time the four employees stand at the cash register and find out something for 5 minutes, the toilets are only according to the codes that are written in the receipt, sometimes the cutlet is overcooked, ketchup has a sour-bitter taste, even the cutlet is dry in the chickenburger, which is why it's unpleasant to eat it without a drink, the room is stuffy, everything motivates you not to come back here anymore.
Clean, neat. Delicious food (I did not expect that I would write this, but the company works consistently with high quality). The staff is polite and tries to do their job perfectly.
Breakfast was brought to my table. The cup was presented with a cocoanut. It is clear that the repair and finances of the institution have become a little tighter, but the staff is trying and it is visible.
P.S. It is better to choose a more viscous soap in the restroom (that would not be like water, these are details, but important details), wipe the sinks more often.
Disappointment. I love mac dearly, but as it turned out, not everywhere...the food at this point: the potatoes are bland, the cheeseburger is cold, the cheese did not even try to melt...well, it's hard to do it on a cold cutlet. It's a pity for the time and money spent and it's a pity to see disappointment in the eyes of a child who was so joyfully waiting for "yummy treats", and as a result, two bites and into the trash can.
Disgusting. The problems have started with the payment, there are terminals of the savings bank, and therefore Apple Pay does not work. The food has deteriorated very much in quality, the products have a direct feeling that the cheapest were purchased.
(French fries are not bad, but it was disappointing that instead of good and high-quality sauces from Heinz they give some kind of cheap analogue)
You'd better go to Burger King, everything is much better for the same price
The ice cream is delicious. Sometimes we go in with a friend to sit and chat. Everything would be fine if it weren't for the pigeons at the outdoor tables, who are waiting for visitors to glue your food.
The taste is not very good, McDonald's in Russia, in my opinion, is much tastier. The cheese sauce is different. The taste of potatoes too. I expected more.
The drive closes before the hall. Ten minutes before the closing of the hall, the cashier said that orders were no longer accepted. In that case, why let them into the hall? There is also no order readiness board and a self-service terminal.
It's only getting worse every year. The staff is normal, but the food is tasteless. If I want to have a snack or drink coffee, I began to choose other places.