Mak.by Драйв
131 review
December 31, 2024
If it were possible to put a rating of -100, I would do it.
Waiting in line at Mac drive for MORE THAN an HOUR. It's not even funny. Disgusting, just a lot of wasted time. There is no way to leave, if you are already standing in line, you will not move anywhere. Another funny fact is that the screen when the order is usually duplicated for verification does not work. We talked about the double fishburger 2 times. Which one did you hit? The usual one))
When I received the question, I clarified what we could do about it (maybe pay extra, change it, well, at least somehow solve the problem) and received an ingenious answer.: "We can make a refund, but we'll have to queue at Mac Drive again."😂
ANOTHER HOUR
I perfectly understand that holidays are important, but why should this have such a critical impact on service?
Lack of staff, broken screens, I can suspect that it's not very audible there if such moments arise.
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1
December 12, 2024
if it were possible to put zero, I would put zero, the most terrible poppy I was in, I do not dispute, a very beautiful room, the view from the window is also attractive, but how terrible the service is there, we were standing in drive 45 with an infant, I understand a lot of people may not be able to cope, but when we arrived we stood at the payment window for another twenty minutes and waited for them to come to us, as a result, due to problems in the system, they could not pay and just left, so they also cheated on us, this is far from the first case, I do not advise anyone to mac.buy on Uruchye
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1
November 23, 2024
The waiting time in Mcdray is approximately 5 light years. It's unbearably simple! If there was a siding out of the queue, then no one would have waited so long. There is no one to work in this institution, 1 person takes the order, he also accepts the payment and he also, apparently, cooks himself. And so it is constantly. Where is the level and speed of the service, when entering the queue, a stopwatch was given to your hands?! Yes, now you can give out a sundial in this queue, you can spend half a day in the queue. Customer focus is at zero!!!
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1
November 23, 2024
Good afternoon!
This is not the first time I have faced a long wait for an order from mac drive.
The service is slow. We accepted the order, arrived at the pick-up window and have been standing for 15 minutes so that we were given two potatoes and two burgers.
Three cars were already behind us with orders and drove around us.
And we are still standing.
I had to get out of the car and knock on the window to somehow be remembered!
The potatoes are salted every other time.
It's bad, it's gotten really bad.
One point
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September 21, 2024
We were waiting for the order, it appeared on the scoreboard, we approach, the girl at the checkout asked what order, looked at the receipt and later did not hear the answer
As a result, we stood for another 5-7 minutes, our order disappeared from the scoreboard, we did not hear any response. As a result, after rechecking the order, our order was standing in the pick-up area with a different number all this time) It happens to everyone, they got confused
But I would like not to ignore the customers)
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1
October 29, 2024
Very slowly, that McDrive, that in the hall, at different times of the day. I don't understand how you can wait for an order where there are 3 positions, 15 minutes, and there is no queue as such (3-4) customers. Do you even know the meaning of fast food? Questions to managers who are apparently unable to organize the work of the staff..... Why in Lithuania, Poland, Spain, small orders are made instantly, but here ...
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1
December 25, 2024
We made an order, we brought everything except the happy meal!The baby is crying now.
There are no napkins, and there are no tomatoes in the big burger.
The money for the happy meal was returned, and a 10% discount was sent.
Why do I need this discount, my child is crying, he has no food, no toys.
Do I have to pay for shipping again to re-order?What kind of nonsense is this?I call the restaurant's numbers, but they don't answer.
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November 14, 2024
Sometimes there are sooo many people, respectively, and the waiting time increases significantly, there is not enough space for all guests. Parking is available, the drive is working.
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September 25, 2024
It used to be a great place. I stopped by, took breakfast and went to work. Everything is fast. Now you are standing, waiting for them to come, making an order, driving up to the payment, waiting 10 minutes, driving up to the issue, waiting 15 minutes from above. As a result, to have breakfast, we stood for 35 minutes, and the workload was always 3 cars.
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3
January 19
I would like to thank the operator on shift 19.01.25 21:18. The guy is on fire! It's funny to offer additional products in a way that makes it a sin to refuse and uplifts the mood. If he's reading this, then man, you're the best!!!!
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October 20, 2024
Things have gotten really bad lately. They cook for a long time, French fries are put less than before a little. And the scoreboard in the room is not clear at all for what, they write it's ready and then another 15 minutes or you wait longer..
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2
May 7, 2024
It's a beautiful place. It is always clean, the staff is polite and everything is clean. So I recommend stopping by. There are almost no queues and there is always a place to sit down and leave the car or take it with you.
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January 3
2.01.25 between 23 and 00 hours, the waiting time from the moment of order acceptance to delivery was 35 minutes!!!!
There were no comments, much less apologies from the staff (There were only 2 cars in front. Sediment
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November 3, 2023
Clean and tidy. Polite service staff. Orders are collected quickly. I suffered a little in a piece of burgers, ice cream and pie, but in general a good institution for family holidays.
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July 31, 2024
I don't see the point in having two lines to accept an order, since they can't cope with a high load. You stand and wait on one line, and the second line goes faster, since there is no one to serve the first one.
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1
December 1, 2024
Service -1,service -1,food is the worst in my life, thrown into the trash, as well as the mood, as well as the impression of this place-drive by,save money and impressions!
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December 9, 2024
Cinder blocks on the mac drive, move at the speed of dried herring, competitors are 10 if not 100 times faster, just ban, waiting time is out......
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March 18, 2024
Mac is always delicious.
Yes, sometimes they will bring a cold bun or "dead potatoes".
But in general, you must agree - for your money it is delicious, always available. Rich or poor, everyone goes to McDonald's!
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1
December 24, 2024
The speed of issuing orders leaves much to be desired, 30 minutes.
So it would be fine if there were a lot of orders on the monitor, but no. 1 order and mine to collect in 30 minutes
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July 1, 2024
Convenient access by car. Fast service. They began to accumulate drive points in the app mak.by They accumulate quite quickly for orders . Recommend
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May 2, 2024
Well, where else will you find a 24-hour coffee shop with delicious cappuccino and even without leaving the car. And sometimes I look in without a car, because even the most stubborn shawarma near the subway after 23 is already "under lock and key". Or maybe you need to go somewhere early. I always come here for my morning coffee.
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June 26, 2024
Cool Mac. Lots of places, polite staff. The order does not have to wait long, everything is done very quickly. Mac drive is also a plus in this establishment.
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January 18
Fast and well-equipped. When the market is open, there are a lot of cars. But it doesn't matter, I'm on roller skates.
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January 20
Having stopped for a drive, we went to hell. The waiting time was one and a half hours. If you've driven in, you can't leave because there's only one narrow lane.
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December 21, 2024
Most often, for a very long time, everything deteriorated very much after Mac left the Republic of Belarus... Very sorry...
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January 6
There is a very long wait for an order, despite the fact that orders on the scoreboard are discounted much earlier than they are issued. You're just standing there waiting for something.
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July 25, 2024
The team is well done, the head named Karina stands out, she is very attentive to the guests and friendly.
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June 22, 2023
Clean, cozy, few people. Maybe I'm so lucky, but the lack of a crowd is an important plus for me. It's delicious, there are no questions about the kitchen. The girl at the coffee counter was also very pleasant to talk to.
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1
July 14, 2024
class, the service is generally a bomb, the administrators are kind, responsive, the food is super tasty
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October 2, 2024
The service is disgusting
I waited 20 minutes for the order , provided that there was 1 car in the queue , it 's just disgusting !!!!
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January 22
The food is not delicious, they forget to give out some paid product, they shine a scanner in the eyes on the car
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November 6, 2024
The queue for the mac is being serviced for a very long time. Drive , I 've been standing for 40 minutes and haven 't even arrived at the payment window yet
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July 19, 2024
Just like the whole network. It's complete nonsense. It's better to buy shawarma than they have burgers and potatoes. The service is slow, both inside and out. The food has gone completely bad.
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March 21, 2024
Despite the presence of 2 lines, which are serviced by one person anyway, the waiting time leaves much to be desired. A fast food restaurant is turning into a very leisurely food restaurant.
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October 20, 2024
Everything is fine, but the taste of burgers has not changed a little for the better.
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February 17, 2024
The slowest, inattentive Mac.boo((((one ticket office is open, on a day off-once,the bus with the children arrived-two, waiting time is 40 minutes, are you serious?((( it's a pity that we drove away and only then found ketchup in the cheeseburger (the order was without it)
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November 17, 2024
I really don't like it here, but if I write exactly why, the comment is blocked :(
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July 9, 2024
I'm not a fan of fast food, but I was nostalgic in the company of teenagers) It doesn't taste like the same Mc, but a wave of Mac))
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September 2, 2024
Not really, it used to be much better when it opened, constant queues
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April 16, 2023
Fast service, everything was hot and fresh. Thank you for adding the opportunity to buy desserts from the cafe, on the drive. Minus - during the rain, the roof drips directly into the car and onto your hands
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2
November 26, 2024
Everything is delicious, but on a weekday at 2-3 o'clock in the afternoon we waited 15 minutes for the order
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October 16, 2024
They do not serve in turn. The last one to arrive is the first one. It's a long wait
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May 3, 2024
Excellent, convenient, close to home and to the Mkad. There are always queues in the evening
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October 6, 2024
An hour in line, only one window is open. It has deteriorated beyond recognition.
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1
June 13, 2024
We are waiting in line for 30 minutes !!!!!! And there are 2 more cars in front of us! How many employees do you have???? It's just terrible! 11:36 !!! Weekday
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1
June 3, 2024
It takes a very long time to accept an order for a mac drive, in fact there are 2 lines, but one works, and everything is delicious!)
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2
January 14
Super! Delicious, fast and not expensive
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July 12, 2024
Mac drive works abominably. It took 40 minutes to buy food. I would have gone to the restaurant, honestly, they would have brought it faster.
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July 13, 2024
The most disgusting poppy, we waited an hour for the order, so it also turned out that the burger was not reported and the nuggets and burgers were assembled carelessly
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September 25, 2024
The queue is huge, whether in the hall or on the drive. Sooo slow
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