Marhaba Services
187 reviews
November 2
Disgusting, shocking approach to customer service. Simply fraud. I booked for my mum, a 75-year-old lady in a wheelchair with no English communication skills. 30 min after her flight arrival, they sent an email, and they considered it a "No Show". Case closed. For god's sake, she is in a wheelchair, how do you expect her to approach your representative? They didn't bother to check with the flight staff. The airline had put her in the wheelchair; they knew. Worse even, when I called, the operator babbled a prewritten response.
October 24
Salma jabrane is good service! Thanks
February 16
Very good place
1
June 11
Super
March 13
OK!
May 17, 2023
Great service
August 2
Little space, old chairs. But good coffee and drinks in cans, water in glass containers. The food is unusual, the presence of a large number of people of other races, nationalities was not bad, it was unusual. Those who are hungry will find something to eat, but it is not a lounge, noisy and uncomfortable. Go in for a quick snack, drink coffee, get drinks.
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May 12
It is a very cool place, I am grateful to the girls with whom we were there on an excursion and our guide to this "magnificent and fabulous world". So many lights, lights, such powerful energies, it's amazing! Fountain shows, boats cruising nearby, I've been there and I'll be happy to come back one day!
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2
July 7
They ordered it online, an understudy arrived instead of the original Toyota, and the driver was different, but everything went at the highest level. The guy is great. The car is beautiful. We reached Abu Dhabi - Dubai in less than an hour. 5*.
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November 7, 2023
Meeting and seeing-off service at Dubai Airport (DXB). It is very useful for those who arrive for the first time or arrive at all (without transfers). The airport is huge, the distances are long (if anyone is engaged in sports walking, then just right!). The meeting service helps to sort out the maze of passages and turns. Where you need to take an electric car to cover kilometers through passport control, this is especially useful! Comfortable and calm. They have their own route at passport control. Therefore, it is not necessary to stand at the counter of the local border guard for long. On departure, you can use a separate lounge (not a business class) if you are not flying Emirates. However, this all ends on departure.
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2
August 5, 2023
Great!!! I really liked it. The excursions are gorgeous, there is cleanliness, wealth and luxury all around. Especially Dubai Marina, it is necessary to visit there. Well, a jeep safari and a sunset in the desert is just fire! I recommend it)
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October 16, 2023
It is very convenient to spend time and relax when there is a big connection between flights. The hotel is great, I've been to many places, but I haven't seen analogues anywhere. Flight information is displayed on the TV screen in the room, there is everything you need. Rest at the highest level.
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2
November 6
A place that you constantly visit! It's like Red Square in Moscow)! Spectacular and spectacular!
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1
February 28
A pleasant business lounge. It is quite large, not very cozy, but the service is pleasant and the range of dishes available is very wide. I recommend.
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1
September 12, 2023
The ideal place at this airport if you have flights connecting for more than 4 hours. Everything to relax in a quiet and peaceful place. Cafe, restaurant, bar, large enough room for a family of 3 people to relax and tidy up. There is a swimming pool in the hotel, but it closes early. This is a small minus. The cost is reasonable.
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December 13
Everything is at the highest level, tourism is developed. They are loyal and friendly)
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August 24
A beautiful park and even there is a backlight everywhere, I advise everyone very nicely
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August 16, 2023
Like any Emirates hotel, it is a worthy place. Caring and attentive staff. Air conditioners. Coolness. Water with lemon. A great place to relax.
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May 17, 2023
Quite an acceptable service relative to the declared class. A good selection of food and drinks. There are areas for relaxation and negotiations.
Clean and tidy.
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September 3
A very interesting, expensive, wonderful hotel. I recommend
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March 22
I don't see the need to order this service for myself! Everything is very well coordinated in the Emirates, you pass the inspection quickly and comfortably!
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March 11
For those who have never been to this service, it will be convenient and useful.
It is not in the second terminal.
In the first terminal, the restaurant is packed on departure.
In short, this service is needed only upon arrival milking the new ones.
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October 24, 2023
Excellent, comfortable, especially on a long docking - shower, normal bed, etc. It's convenient to book (it used to be in 2020-21gg - now I don't know ...)
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December 31, 2023
Good service in all terminals.A large selection of cafes and fast food.Prices in duty free both in Amsterdam and Istanbul
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2
January 2
The hall is small . Coffee and tea pies, several hot dishes. Juices. Water. There is a smoking room and a separate room where there is a bar with alcohol (I did not go in, I did not need to).
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3
November 7, 2023
Very convenient, fast and not expensive! If you order on arrival: then they will meet you, they will carry out passport control without waiting in line and receive your luggage. If on departure: you hand over your luggage without waiting in line and you pass all the checks quickly everywhere. Real time savings!
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March 9, 2023
A chic modern metropolis. I fell in love at first sight. Of course, you can't compare it with Old Europe, Dubai is good in its own way.... I want to come back again and again... Very safe.
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2
1
February 26, 2023
I don't know how people live there (I probably don't bother much), but as a tourist, I will say that everything is very good, beautiful, expensive, sound. That's where there is a real international airport, not like in Omsk.
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3
January 17
A pleasant lounge in the departure area. A wide range of dishes, drinks and fruits. Comfortable chairs. Sleeping, however, is not very comfortable, the staff does not allow you to move the chairs, but they can offer a couch, of which there are a couple of pieces in the corner. It's quite comfortable to pass a couple of hours.
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February 23
I like the UAE, especially Sharjah. I like being in Dubai too, but not for long. The service is on the level. Everything is there. 👍
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August 26, 2023
Accept ON-PASS. A cool business lounge, if possible, I try to wait for the flight in this lounge. There is something to eat and drink. Children's final. Good WIFI.
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June 22, 2023
The review is not about the hotel itself, but rather about the service and customer orientation of the Marhaba Lounge. It so happened that we could not use the already paid room, which we informed the hotel employee at the reception. The employee met us halfway and canceled the booking online with a full refund to the card. I am sure that next time, if necessary, we will consider this hotel for accommodation as a priority and will definitely supplement our review. Respect to the staff and management of Marhaba Lounge.
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November 4, 2023
Excellent service, which will meet, conducts without queues, which is very persistent at the huge Dubai airport. Friendly staff, they will even tell you how to return the tax free
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October 30, 2023
A great place to relax between flights if you don't have access to the Emirates Business Lounge. Clean, cozy, you can have a snack, clean up and cheer up.
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1
September 24, 2023
Yandex interprets Marhaba Service a little incorrectly - it is not a hotel or a lounge on the territory of Dubai airport. This is a service for meeting passengers at the airport, which facilitates and accelerates the passage of all formalities on arrival and departure (mainly by moving on a Buggy around the airport). There are no separate passport control counters, you will also stand in line with other business class passengers. so, in fact, the whole service is meeting you at the gate, boarding your "VIP" person on a buggy and transportation to the passport control area, and of course assistance with the transfer of luggage from the baggage carousel to the car (taxi or other) in the arrival area.
on departure from Dubai, about the same thing, but in reverse order
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November 8, 2023
Greeting service. The employees are well done, everything is clear. On departure, they are not only accompanied, but can also help with the choice of seats at check-in.
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February 29
For a family holiday, the most important thing is a large territory, swimming pools, a good gym.
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1
November 15, 2023
Sometimes it helps out when you're tired of walking around the airport - you can drop in and have a cup of tea. Or at the dock at Dubai airport.
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1
1
March 17
It was convenient to quickly go everywhere without queues during covid. Now I don't see any special need for this service.
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February 8
A very cozy hotel in the center, everything is nearby, They congratulated me on the Other))) I recommend
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October 6, 2023
A good business hall. There are fewer people than in the rest. The choice of food is meager, but there are drinks at the bar, including free ones
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May 6
I ordered it three times. Everything is clear and smooth. Punctual and friendly people.
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October 25, 2023
Full three stars, cleanliness, coffee and tea in the room, water too. The room is small, but very cozy, excellent transport accessibility - metro, taxi.
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June 6, 2022
There was a flight, a fairly well-planned infrastructure for passengers (cafes, shops, waiting and recreation areas), free and high-speed wi-fi, which can not but please, very good prices in duty-free shops!
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3
November 14, 2023
Norms, well, it happens better -))) especially in Dubai - when we lived there - the price corresponded to the quality)))
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1
April 23
Convenient, fast, and high-quality. It can be recommended!
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1
May 1, 2023
A normal hall, at two o'clock in the afternoon, 60 percent loading, a normal buffet, most Indian cuisine. Alcohol. Not Emirates Business, of course, but what you wanted from the hall by cards. Definitely more decent SVO.
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3
1
September 18, 2023
The service is on the level!!! Food and alcohol quality, a large selection of everything in any of the network.
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July 13
Excellent service, thank you
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April 13
I didn't even notice how I was driving to the hotel in the car, and I didn't even touch the suitcases and didn't stand near the issue
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