A cool store with a wide variety of products, including various literature, comics, fan paraphernalia, construction kits, and even food and drinks (from different foreign countries). The prices in this store are plus or minus by market, for the like. So I recommend you to visit, there are a lot of interesting things there.
It's a very interesting little shop! Lots of fan-made interesting stuff from movies, comics, books, etc. If you have children and they love some movies / cartoons / book characters, you should definitely visit this store, maybe you can find something and please your child.
A wonderful store with almost everything from books to toys. The range of food is simply magnificent, all trending products can be found. Yes, the prices are not the lowest, but the quality is definitely worth it.
Marvin was always on top. Interesting, unusual toys, a fascinating selection of books, sweets. You will be satisfied with this store in any city of Kazakhstan!
A good assortment of books. There are certificates and it is convenient, as it is a good choice for children. Books, interesting stationery, sweets (which are not available in other stores) and toys of course.
A good selection of children's goods, books, accessories, excellent location in the city. Licensed products. It's a little cramped. It is expensive, sometimes unjustifiably. If you want to buy a high-quality toy for your child, then go here.
Undoubtedly the best store that has no competitors. Original figurines, books and more. A huge selection of categories and products. A user-friendly website. Attentive and adequate staff who can help with the choice, make jokes and keep the conversation going.
The staff is friendly, they always respond with a smile and it is clear that they sincerely want to help. The quality of the goods is without complaints. If the product is damaged in any way, this product is sold at a discount. It was like that with books. Sometimes cool promotions , recently we took 2 books with a good discount and received the third as a gift. The only downside is the prices. If you take goods over the Internet, then there are cases that goods are sold at lower prices on Internet sites. But not always. And besides, I came to Marwin, paid and immediately got the thing in my hands without waiting and other disadvantages of online stores. You can go to the store as if on an excursion. I advise every resident of our city to visit this store. Everyone will find something for themselves here.
I like the store. But the staff seems sleepy. They should learn how to work with customers. I also think there is not enough space, it is cramped, there is a constant problem with the Internet.
A great place where you can find everything for your child and not only) a lot of interesting and rare goods! Andrey is a top consultant , he will always tell and show the goods !
A very large selection of toys . And for different price options. It is a pity that there were no such shops in our time))) The son was very pleased with the transformer ;-)
The choice of products is huge, the quality is good, the staff can tell you about their impressions of the products
I don't think I've seen anything about discounts and promotions
Board games, books, manga or maybe anime figurines, or sweets and drinks that you won't find anywhere, then you are here. There are bonus cards, polite staff and a lot of interesting things, every visitor will find something to their liking!
There is a huge selection of goods, the staff knows their job and assortment. There are often various promotions. The quality of the books is excellent and a good assortment, if something is not on display, you can always order on the website
A very cool store , of course the prices are too high , but at the same time you still want to go to this store , an excellent assortment , it's nice to be in this store
It is very pleasant to make purchases, the consultants will tell you everything. I bought manga for my brother, despite the fact that I do not understand this, I bought what the consultant advised, my brother liked it.
A defective collectible figurine was sold. It is impossible to prove that she was already married from the window. There is no quality control. They put a defective product on display.
I come in often. I usually buy books and watch new books and more.I have been to other cities where there is Marvin and here they always tell me how to live and the staff is friendly
I recently got acquainted with the Marwin online store.
On the 03.05.2020 website, several product positions were selected and decorated with "free" delivery from the store without authorization on the site (Fortunately, there is this function, since unfortunately I forgot to log in) .
The first thing that surprised me from such a large network was that during the week no one called me or sent me an SMS notification about the status of my order.
"Workload," I thought, "I decided to call the store personally.
After waiting for the operator for 15 minutes, it was explained to me that most of my goods are missing in my region and I need to wait approximately about a week to wait for the goods from Almaty.
After a two-week wait (there were no calls or SMS from the Marwin online store) I decided to call the store again and find out how things are with my product. The answer was simple: "We need to wait another week."
At that time, there were no restrictions on the delivery of goods from other regions, the cities were open and delivery could be carried out without any problems. And again, understanding the situation with the pandemic and high workload, I resigned myself to waiting. Calling a week later, I heard the same thing from the operator. Then I asked to be notified when at least part of the product will be available via SMS or call (Spoiler: no call or SMS was received).
After another week, I called the store in my city again and asked about the availability of the product. They answered me: "Half of the order is in stock, come pick it up." I warned and said that I ordered with free delivery, to which the operator said that this service is now paid. To put it mildly, it confused me.
Having taken half of the order on my own, I began to wait again.
1-week silence
2-week silence
3-week silence
4-week. 06/31/2020 In the evening, I receive an SMS on my phone that my product is available. 01.07.2020 I'm calling the operator myself. According to the operator, the product did arrive, but only the amount of the remaining order increased approximately 3 TIMES! I ask the operator to deliver the rest of the goods to me at work, since in the next 2 weeks I will be at work from morning to evening seven days a week, which I receive a REFUSAL. Having worked in the field of trade for several years and understanding all the risks and difficulties of working with clients, I would never allow a client to be in the dark about his order and would show loyalty with all my might. Given the "scale of the Marwin store chain", this situation genuinely struck me. At this point, I considered that my acquaintance with this store had come to an end and asked to cancel the order, warning that I would write this review.
Result:
1) No customer feedback (It seems that the store will live peacefully without customers)
2) 2 months of waiting. During this time, it would be possible to build several medical buildings for those infected with Covid-19, and also cure them.
3) Absolute indifference to the client. (As can be seen from my experience, the store does not even try to enter the buyer's position, although the buyer has entered the store's position many times)
When ordering from the Marwin network, be prepared for all of the above! I sincerely hope for changes for the better and thank you for reading this.