We bought equipment for temporary housing, so it was necessary to be inexpensive
We bought a TV, the picture is not bad, but the remote control works every other time. Then we read in the documents, it turned out that they are being collected in Minsk on the Horizon.
There is also a steamer, I really like it, I forgot about the iron.
We also bought an oven and a hob here, there are no complaints, they work well, they look stylish.
We bought a hood, I would like to note the high level of staff service, thank you very much to the guys, they showed everything, explained and helped load it into the car
The staff is polite, the question is rather to the manufacturer, the repair of the coffee machine does not make sense, because there are no spare parts for repair, when it will be unknown and the cost of repair is almost equal to the cost of a new coffee machine. Conclusion: it is better not to mess with the equipment of this manufacturer, the warranty has ended, the household appliance itself has died, repair is impractical
I contacted the service center located right in the warehouse. The reasons for the induction hob were pieces of glue sealer, which the staff told me to buy a sealer yourself and glue it over.
I contacted the workshop of the exclusive distributor regarding the repair of the coffee machine, after the end of the warranty period (1 year). Positive: the diagnosis was established promptly. Negative: 1. Waiting for more than 4 months for spare parts and there is no guarantee in delivery; 2. Why do we need an exclusive distributor if he is unable to ensure that he fulfills his obligations to service the equipment he supplies and sells? According to the manufacturer, the service life of the coffee machine is three years. 3. Inconvenient work schedule. Conclusion: money thrown away - the buyer is defenseless and helpless!
I have been cooperating with this organization for a long time. They are shipped in the warehouse almost always quickly. The employees are polite and work professionally. Managers provide full information on the product, its availability, and model updates. The location of the warehouse is convenient, next to the ring road.
The staff at the issuing office do not hesitate to swear obscenities, the entire staff walks around with dissatisfied faces.
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Юрий
Level 8 Local Expert
April 11, 2024
I was at the service center. The most positive impression remained at all stages. Starting from acceptance, ending with the master. Everything is great. I can only say thank you for your hard work
Clear work of the staff, a lively queue, but everything goes quickly, I visited the delivery of orders several times, it passed without complaints. Convenient parking.
I bought a hob, oven, extractor hood and dishwasher. The guys in the showroom did well, they prompted everything, delivered everything on time and I am very happy with the equipment.
I ordered the MAUNFELD MFL200W freezer chest. I couldn't find this model anywhere in Minsk, the store offered to bring it to order within 2 days. I ordered it on Wednesday, and took it from the warehouse on Friday! I recommend.
The guys have good prices, the equipment does not disappoint either, the only thing I put 4 stars for, not 5 is how the pickup is implemented. It is not immediately clear where to turn, there is a large warehouse and an open gate, a service door and not a word about pickup, I figured out where to go only by asking the truck driver who was driving away from these very gates
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ТИМ
Level 11 Local Expert
November 7, 2024
I don't know the quality of the equipment, but the consultants are excellent
Polite and cultured guys. I applied for a warranty to change the back of the dishwasher. Everything was replaced, shown, explained, and helped to pack.
I ordered a maunfeld kitchen hood, the consultant told me everything that interested me, advised me, they were delivered exactly on time, the courier called in 40 minutes. I was very pleased with the purchase. The hood is super! Thanks for the promptness