Media Rotana Dubai
156 reviews
May 2, 2024
We’ve been staying at the end of April. Clean rooms, good service. I’d give 4*
The buffet had a big variety of dishes at any taste. But it’s better to come until 8 pm, otherwise you’ll meet some dishes cold.
The bathroom had problems with hot water, we had to wait 5-7 mins till it’s warm/hot.
1
November 30, 2024
Hotel room is good thank you to housekeeping for clenaing our room thank you Juliet
1
December 23, 2024
Christine from housekeeping is nice and cleans my room nicely good job media rotana
August 1, 2024
Kajal very good cleaning, thank you very much, I will come back again!
July 12, 2023
overall my stay was excellent i am happy with the all the service and i will thanks to kajal from housekeeping who helps me be she can translate me each me everything in there phone
3
September 5, 2024
Super
1
January 12
Ok
November 27, 2024
Cool
1
March 23, 2024
Very good 👍 👏
3
July 15, 2023
Best place for staying good food and environment so understanding staff...
3
June 17, 2023
Very nice hotel. 😇😇😇
3
July 1, 2020
Very good and nice breakfast.
1
December 26, 2024
The hotel is located near the metro, a 10-minute walk. There is a shuttle service to the beach 3 times a day, the Marina beach is good (the hotel provides an umbrella and a towel). The staff is polite and helpful, and will help you solve any problems. The rooms are clean, but smoking is allowed, so some have a smell. There is a private pool on the 1st floor and a gym, but it is more for the view, as well as a sauna. It has its own bar and 2 dining rooms, one of which is open as a restaurant in the evenings. The food, buffet, is excellent, I recommend taking it when booking a hotel. There are a lot of people in the morning from 9 to 10, maybe a crowd. We visited in December 2024 and were satisfied with everything.
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1
December 19, 2024
We had a threesome with friends, everyone really liked the hotel!
There are nuances, but first about the pros:
👍🏼 We arrived at the hotel around 11-11:30, we were checked in at 12)
👍🏼 excellent food, good selection, very tasty desserts, meat dishes, pleased with the presence of cheese with white mold, red fish)
👍🏼 cool rooms, spacious, often cleaned (sockets are suitable European, we were stupid at first, but kind the staff helped us figure it out😂 they can also give us an adapter at the reception)
👍🏼 all issues were resolved very quickly; all employees are friendly
👍🏼 there is an alcohol market for tourists near the hotel, the prices are good
And now the nuances:
➖ If there is a transfer to the beach, be ready to take a taxi or bus back to the hotel, because there may not be enough space
➖ the beach is good, but they constantly offer excursions, camels and so on - there is little peace of mind; it is better to choose other beaches nearby, take a taxi to them (we had 15-30 dirhams in one direction)
➖ there are no napkins in the restaurant, they are given only on request
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January 11
January 2025
A good hotel, you can safely consider if you are ready to travel by taxi or metro.
I would like to mention Saturday lunch separately, it's a holiday, it was just everything, a must-visit.
Cons: monotonous breakfasts, no coffee machines. There is a formal kids' club (it opens on request, old toys), a swimming pool from 1.2 meters.
The beach that the transfer takes you to: JBR. We used it on the first day, we went in the evening, there was a very big traffic jam.
Another day we went there in the afternoon by taxi, there was also a traffic jam - it was uncomfortable.
We were with 2 small children.
It's 10 minutes to the subway, and with children it's about 15 minutes. There are shops near the hotel, the prices are appropriate. I recommend going to Carrefour for groceries, it is 10 minutes from the hotel.
There is an alcohol store nearby for tourists, and the prices are reasonable.
Cafes and restaurants in the area have high reviews and ratings, so I recommend simply looking where there are a lot of visitors.
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December 10, 2024
Nice hotel, helpful staff.
We arrived at the hotel around 11 a.m., we were ready to wait for 2 hours to check in... But a pleasant employee named Roaa quickly arranged for us, patiently conveyed information to us partially in Russian, since our English leaves much to be desired…
We were accommodated in a large room, provided early check-in without additional charges. Payment! At 11 o'clock we were already relaxing in the room!
There is a large assortment at breakfast, there is always plenty to choose from.
The room is cleaned daily.
The relaxation area by the pool is adjacent to the cafe, you can buy drinks.
The pool is heated and permanently filtered.
In general, we liked everything!
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1
December 18, 2024
This is a wonderful hotel with very cozy and spacious rooms. Excellent breakfasts, lunches and dinners. Polite staff. Comfortable mattresses, snow-white linen, comfortable pillows. Great hotel, I recommend it.
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October 15, 2024
We were at the Media Rotana hotel from October 8 to October 14, "all inclusive". Amazing responsive staff, very attentive, the food is excellent, there are three restaurants to choose from, cocktails at the pool bar, cleaned every day. In general, we visited like in paradise. The price is the same as it would be in Turkey for three, we are infinitely grateful, I hope we will come again!
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December 18, 2024
A super hotel. I liked the service. The staff is helpful and will always help. There are about 30 dihrams to the beach by taxi. Or by shuttle from the hotel. There are buses to the large shopping center free of charge from the hotel. Dancing and live music are available at the bar on the M floor. I liked. Prices are certainly expensive for drinks from the terrace bar, but this is the case everywhere in the emirates.
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1
January 8
The hotel is great. One disadvantage about the transfer to the beach was that only 15 people were taken from the entire hotel, the hotel was not small with 19 floors, many people did not get to the beach by transfer, they had to take a taxi for 25-30 dirhams. Not very close to the coastline. The breakfasts are great, according to the buffet system. The staff is polite. There is a swimming pool and sun loungers for sunbathing. Wi-Fi is free and fast. Overall 4.5 out of 5.
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January 5
Great hotel. Great rooms and service. The restaurants are gorgeous. It's clean everywhere. Taxi at the hotel. There is a free transfer to the sea. There are Russian-speaking staff. I recommend the hotel.
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February 6, 2024
We stayed at this hotel in early February 2024. I liked the hotel. Well-groomed, green area. The beach is clean, spacious, lots of sunbeds, the water is very clean. The hotel staff is very good-natured and helpful. Special thanks to Kazi, Shanuka, Mousa, Hamdi, Rizvan and all the employees of the restaurant in the main building of the hotel. We were satisfied with the rest. Further prosperity to the hotel.
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1
4
January 5
We arrived at 9 a.m., and they immediately offered to check us in earlier for $85, but we refused. As a result, at 11 o'clock we were given a room. Breakfast was refused, they explained that check-in from 14 o'clock is considered. 🙈 Pyaterka hotel, we're off the road, was it a pity that we had coffee, well, okay , it's the Emirates) 10 minutes to the subway, we went to jbr beach on our own. There is an alcohol market and a supermarket nearby. Another advance, the room tax was paid in dollars, the change was barely given on the third day reluctantly. There was only one outlet in the room that was suitable for our charging, well, they gave us an adapter at the reception without any problems. The breakfasts also don't pull a five, there were no regular napkins, it's not very convenient. Coffee and tea are served there in portions for everyone. The prices on the terrace are certainly expensive (1 k heineken bottle). We were napping at the reception while waiting for the bus, and we were told not to sleep here. The staff doesn't say hello much, well, they cleaned every day, the linen was snow-white, the pillow and the bed were comfortable, the view was gorgeous on the 15th floor and the sail and the Atlantis were visible. Every day we replenished with water, coffee and tea, there is a kettle in the room, and a hairdryer.
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January 3
Excellent hotel, cleaning every day , all amenities in the room, refrigerator, TV, hairdryer, iron, excellent food, friendly staff with any problems immediately goes to a meeting. The location is close to the metro, all directions.
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January 20
Rotan's network is a good one in itself. This particular hotel did not stand out for its cleanliness and quality of service. In this regard, everything is fine. The only thing is that the hotel is not new, the furniture is worn and outdated. Otherwise, everything is fine.
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December 29, 2024
It's a great hotel.Good service.The courteous staff will always help if you have a problem or a question.Cleaning every day.Good sound insulation, no neighbors heard.There is a heated swimming pool with sun loungers.There is a shuttle service to the beach and the main malls.
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October 18, 2023
The hotel is located near the metro. Taxis are always on duty at the entrance. Across the street is a minimarket with a wide selection. There is a liquor store nearby. There are cafes and restaurants in the area. The lobby and corridors are clean. The staff is friendly.
The rooms are spacious, bright but without balconies. We lived in a room with a separate bedroom and, which was very pleasing, there were two bathrooms. The large, main one has a bathroom, a shower cabin and a bidet.
The rooms are cleaned daily and of high quality.
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2
January 1
This is not about a hotel, but about a beach on the shores of the Persian Gulf! It's nice to swim in the sea of 25 degrees Celsius in December. The air is a little warmer. It's a good time to escape from winter for a while.
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March 29, 2024
(+): the food is good, there is a subway nearby
(-): the rooms are tired, extremely uncomfortable beds and pillows, dirty, the pool is not bad, but it is located between high-rise buildings, there is a constant draft, you need to change into the pool in the toilet to order breakfast with you at early check-out, they demanded to write an email, eventually they replied with an unsubscribe.
The booking contains information about a free transfer to the nearest shopping center and a bunch of other advantages, but everything is extremely unfriendly to the guest, if you don't know something, then there are no options except to ask at the reception, and to ask, you need to know about the possibilities.
Bottom line: the hotel got no options in the package tour, unfortunately, I do not recommend it
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1
4
January 3, 2024
I've been here for 3-4 days. Very nice and comfortable hotel. Breakfast, lunch and dinner are buffet style. The range of food is very tasty and varied. The rooms are also comfortable and beautiful. There is an electric kettle with coffee brewing in the room. The staff is also polite. The location is also convenient to all locations.
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April 4, 2023
Hello everyone.
By tradition, I start with what I liked.
The hotel is located near the metro. Taxis are always on duty at the entrance. Across the street is a minimarket with a wide selection. There is a liquor store nearby. There are cafes and restaurants in the area. The lobby and corridors are clean. The staff is friendly.
The rooms are spacious, bright but without balconies. We lived in a room with a separate bedroom and, which was very pleasing, there were two bathrooms. The large, main one has a bathroom, a shower cabin and a bidet.
The rooms are cleaned daily and of high quality.
Great gym. SPA complex with mini sauna and the same tiny steam room. You can order personal treatments. There is an outdoor pool and sun loungers.
An open veranda with a bar and tables.
From what is not very.
The hotel is occupied by 30-40% by Russian-speaking vacationers, and at the reception of eight administrators, only one spoke Russian and then worked once every three days.
On the 16th floor, we had to wait for hot water to flow. The shower stall has very low sides and the door is loosely attached. Therefore, if you splash enough, then a decent puddle will flow on the floor.
The breakfasts are pretty monotonous. The choice of dishes is small. Half of the tables are in the narrow aisle between the windows and the Swedish line.
There is no outdoor shower next to the pool. To rinse off before or after visiting the pool, you have to stomp either in the SPA or in the shower in the toilet. The water in the pool is muddy.
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2
September 10, 2024
We were here with our son and nephew. I really liked the hotel, the large room, good food and service. The location is convenient for those who want to go sightseeing, there is a heated swimming pool. This hotel was recommended to me by the tour operator's managers, who visited it themselves. I have good impressions.
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March 9, 2024
A good hotel, pleasant atmosphere, delicious and varied breakfasts, very convenient location, free buses will take you to different locations. I definitely advise you to stay there. There is a liquor store nearby))))
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1
1
July 19, 2024
We didn't get around to write a review, we had a family vacation with a child in early October 2023. In the Emirates for the second time. The hotel is more suitable for a stopover at work, but not for a vacation, especially for a family.
Positive:
Great food, I'm picky in this regard, but it was all sooo delicious! BUT: about 60-70% of the food is spicy. Good alcohol. Upon request, they brought popular cocktails with a smile and for free. The service is excellent, the waiters are just smart guys!!! Hard workers! And also the chefs, very friendly, used to take the plates out of their hands to put what we need ourselves))) I would like to mention the waiters Thashila, narinder, imran, saiful, thank them very much, thanks only to them I put 3.
I would like to thank Osman separately. This young guy is worth his weight in gold, this hotel does not deserve such an employee. He patiently fussed with us, solving any problems, always with a smile, we remember him with great warmth.
That's where the advantages ended.
Minuses:
Upon arrival, we were greeted by a cockroach and a dirty, dusty room. Looking ahead, it was still a great number. The windows don't open. The room had panoramic windows and it was cool to observe the life of the city. The dust at the safe was like that for the entire time of her stay, no one wiped it off.
A few days later, the cockroach returned. Here we already freaked out and asked for another number. We are given a room, supposedly premium, in the second building. The stench of mustiness, because of the stupid layout, it seems even smaller than before, although it is already 53 m, the curtains are dirty, the windows are small. The TV does not read the USB, the remote control does not work. The lights are blinking. Mold in the bathroom.
A basket of fruits (which are already in bulk in the restaurant) and a greeting on the TV - that's the end of the premium.
Friendly workers immediately resorted to all these issues, but no one did anything. The boys do not clean well.
BEACH:
Extremely far from the sea. There is a free transfer to the popular beach with a Ferris wheel in the hottest weather at 11 o'clock or so. There may not be enough places there.
No sun beds, the water is stagnant, dirty, with a greasy film!!!
I wanted to cry, I obviously didn't want to swim in IT all my vacation.
I took the transfer at about 13 hours, the temperature was 42 degrees, the child became ill, we did not fit into two transfers, and the next one was already at 16 hours, we had to catch a taxi for $ 100!!!
We found the nearest beach, the water is clean, there are very few people. We went there every day by taxi. It turned out to be about 500 rubles in one direction. Taxi drivers can take you in 3 minutes, or they can roll, wind the meter for 15 minutes. Be vigilant. It is not difficult to catch a taxi on the road, just carefully shake off the sand, otherwise they take it reluctantly.
They gave breakfast to the airport - it's 4 small muffins each.
The children's room was not working.
Cocktails could be drunk by the pool for free, and tips were left.
We won't be back for sure)))
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1
September 30, 2024
This is a terrible horror!! This hotel is not worth the money, the five is worse than the three, the food is disgusting, the choice of dishes is meager, everything is not tasty, the rooms are not very good either, the windows do not open, the sink was clogged, the attitude towards Russians also leaves much to be desired, after a rest in this hotel, I no longer want to go to the Emirates, all desire was repulsed
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2
February 2, 2024
We visited Dubai with our family, grandson and a very good friend. We stayed in Media Rotan, a very excellent hotel. The service, the rooms are just super recommended. I liked everything very much. I recommend this hotel to all my friends and acquaintances ⭐⭐⭐⭐⭐
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4
September 3, 2024
Good service. Good staff. Take the all-inclusive rate and everything will be OK. There are Russian-speaking guys too, they will always help.
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January 8, 2024
We were here from 03.01-06.01.2024, the location of the hotel is excellent, the rest is very questionable. The staff at the reception does not approach their duties professionally. Upon arrival, the city tax was paid, it was clarified that there was no need to pay anything anymore, when leaving the hotel it turned out that they forgot to calculate VAT, tax. Also, upon leaving the hotel, it turned out that they ordered an extra dinner, although we were not at the hotel these days in the evening, as there were evening excursions - they searched for dinner receipts for a very long time, eventually they did not find them, apologized, cockroaches were running in the rooms, went down, the room was changed on the same floor, just did not they began to pay more attention to cockroaches. When booking, the age of the children was specified, the rooms were given with a small sofa, that is, they did not provide for extra troubles. In the restaurant for lunch, the food was not always brought to readiness, fish and meat.
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2
August 11, 2024
We met very well. The package is all inclusive. Very convenient. The rooms are large and spacious. Plus a swimming pool around the clock.
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March 1, 2024
All the dishes are very tasty, the service is top-notch, rooms with beautiful views from the window, located near the metro, there is a free bus, and a taxi to Dubai Marina is not expensive, there is a swimming pool, sauna
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3
March 15, 2023
Excellent hotel, vacationed from March 3-12, 2023. Wonderful hearty, delicious breakfasts. A large selection - eggs in different variations, poached eggs, red salmon fish - every day, fresh fruits and vegetables. And what kind of cheeses they have, mmm.There is no shortage of food, everything is replenished quickly. A lot of healthy food and even vegan (yogurt, soy milk). For dinner, water from drinks is served, very convenient. I also liked the dinners, always cream soup with crackers for children. White rice without additives) also for children), potatoes, once there was even mashed potatoes (very tasty)- I write this for children)) there is beef and chicken. We ate watermelons, melons, passion fruit). Fruits were also whole- it is convenient to take to the beach.
The rooms are spacious, clean (the windows are only dirty). Cleaning every day. They brought water, replenished tea with coffee. There is everything you need, you didn't even use your own. A good shampoo, balm, body lotion. There is also a shaving kit. Bathrobes and slippers.
The metro is 7 minutes away. We didn't go to the beach by shuttle, the TC leaves at 10, it's already 12:40 back. We went by taxi or metro. Taxi to kite beach - 40 there (multiply by 20), 25 back (apparently shorter back) and catch a taxi on the road, and call on. When calling, the landing is 12 dirhams, if just caught 5)
The pool is small, but the area around is very pleasant.
The hotel has a full-fledged nightclub on the second floor.
I recommend the hotel. Not noisy, convenient, comfortable, delicious)
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6
November 29, 2024
Everything is OK, thank you very much to the staff, everyone is very friendly and responsive, no one is negative from the staff, the room is constantly cleaned.
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December 17, 2024
Delicious breakfasts, parties are held, there are hookahs and a swimming pool, convenient location, close to the metro
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October 5, 2024
Plus it's in the center, minus it's not knowing the language. One or two people only know Russian, but it's so clean and pleasant, the staff is polite and smiling.
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April 23, 2024
There are no Russian speakers at the reception. The rooms are not comfortable. I was in 3 rooms. There are only disadvantages in all of them. There are no outlets, there is no convenient location of the outlet for the hair dryer and the outlet. There is no hygienic shower in some. When buying dinner at the hotel, the second tea is paid, and the tea is ordinary from tea bags. The staff doesn't say hello.
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October 3, 2023
Nice 5-star hotel. The service is good, the food is varied and delicious, we can say one of the big advantages of the hotel. A solid five does not pull in comparison with the more prestigious 4ka hotels. The repair is above average, the location is not far from the center. There is a metro station nearby (400 m on foot). Burj Khalifa is about 15-20 minutes away by car.
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2
August 21, 2024
A wonderful place, with excellent cuisine and great staff. I will be happy to come again)
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1
November 15, 2024
The hotel is already old and does not pull in 5 stars, maximum 3 stars, service, kitchen, rooms are also booked. The pool is small. The only plus is that the metro is 5-6 minutes on foot.
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November 12, 2024
The location is good, there is no balcony in the rooms, and places where you can dry things (swimming trunks, swimsuits, etc.) the windows in the rooms do not open
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December 29, 2024
Great hotel, service, food. There is even a Russian speaker. I was very pleased.
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