Disgusting company, took economy premium
I left a deposit of $400
On the way from Tbilisi to Shekivitili, I received a small fine,
The car was blocked, they didn't even say anything.
I was charging the battery, then I realized that the starter was not clicking
I called them, they said you have fines.
I paid, took a taxi to the ATM for 100 dollars!
That's half a day's rent,
I asked to return to Kutaisi, but they refused
Although initially they said that it was possible.
After that, the deposit was not returned.
SCAMMERS! Caution!
I rented a car for a week in this office, gave a cash deposit of $ 250. At night in the parking lot, someone slightly scratched the car on the side of the rear bumper. I called the police and fixed the damage. The patrol police officers said that the protocol could be ordered at their main office or at the request of an insurance/rental company. When returning the car at the airport, the representative of the Mimino company (Shukri) refused to return the deposit of $ 250, since the scratch certificate was not provided. Although everything else was in order, the car was brought on time, the car was washed and refueled, did not violate traffic regulations and company rules, did not go on prohibited routes.
The representative of Mimino assured that the company will make a request to the patrol police and return the deposit within a couple of days. After the company did not perform any actions, I went to the police and independently ordered a copy of the protocol in my name. There I was informed that the protocol will be done from 10 to 30 days. At the same time, Mimino's company was practically inaccessible by any of the communication methods, they ignored my calls and messages, answered emails every few days. When I arrived at the airport in their office personally and called the police, they said that they could not do anything without the protocol and would return the money as soon as they received it. When the protocol was ready about two weeks later and I sent it to the company, they informed me that after 10 days all insurance cases were closed and the deposit could not be refunded (referring to some point of the rules on their website, which was missing in the printed contract signed by me at the airport when receiving the car).
The police are probably in collusion, because in the criminal police office near the airport they were rude to me and did nothing (at the same time the chief had the number of the director of the company, and they apparently knew each other), they were sent to court.
As a result: they stole $ 250, did not answer calls and messages, were rude, ignored arguments and documents.
I arranged the rent in advance, so everything turned out quickly. A contract had already been prepared for my visit to the office, and a new well-groomed Citroen was waiting for me. I was very pleased with the cleanliness of the interior without unnecessary odors and stains. The deposit was returned immediately upon the return of the car, without additional delays.
He promised to take his mother home a long time ago, but then there was no money, then there was time. But recently I got together and realized her long-held dream. There were only very distant relatives there, so there was no one to meet us. It was because of this that I had to rent a car and go to my relatives by myself. We started looking for a rental car from the airport and came across Mimino. They didn't want to fork out much, they took the cheapest option for $ 20 a day. For your money, the car is normal (volkswagen golf), good equipment, there were no problems with registration, and there was no refund either. We rode around the places of my mother's youth, she really liked everything. People there are much kinder than in Russia, they are always ready to help with something. Thanks Mimino!
He promised to take his mother home a long time ago, but then there was no money, then there was time. But recently I got together and realized her long-held dream. There were only very distant relatives there, so there was no one to meet us. It was because of this that I had to rent a car and go to my relatives by myself. We started looking for a rental car from the airport and came across Mimino. They didn't want to fork out much, they took the cheapest option for $ 20 a day. For your money, the car is normal (volkswagen golf), good equipment, there were no problems with registration, and there was no refund either. We rode around the places of my mother's youth, she really liked everything. People there are much kinder than in Russia, they are always ready to help with something. Thanks Mimino!
The deposit is mandatory, the amount depends on the class of the car. They return it without problems and it is prescribed in the contract. The lease is absolutely official, I have read all the documents. I asked for a new car, they gave it to 2018, great. The impression was very good.