Минский городской клинический центр дерматовенерологии
98 reviews
October 13
Advantages: convenient location, convenient to get from Oktyabrsky district.
Cons: on my first visit, I was directed to the window of paid services, without specifying anything in advance. I have a Minsk residence permit and I am being treated at the MINSK polyclinic. However, the specialist in the Help window immediately directed me to change the cash register for paid services (knowing that I needed treatment for atopic dermatitis). Thanks to the "competence" and "care" of specialists for local patients, I gave about 250 rubles for "free state medicine." Well, thanks, some pills really helped for 5 days, then I had to go back to dieting and old self-medication, because there wasn't much money. I do not advise, it is better to contact a paid clinic or an institution at the place of residence.
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November 25
The most disgusting place on the instructions of medical services where I have ever been. From help workers and receptionists to doctors.
I made an appointment with one doctor I needed for free.
On the ground floor, the help desk and the reception are rude and shake back and forth for half an hour. In my presence, several people could not find out where their doctor was, to whom they were registered. The office is closed, there is no doctor. On the third floor, the receptionist is rude and does not issue a card, they sent him to a paid doctor of another profile. They canceled my ticket to the doctor I was scheduled to see.
The question is, why leave money where they humiliate and do not give any medical care?
I have visited this place several times before. All the times the doctors didn't even really look and didn't ask anything. They gave standard treatment for everyone, which did not help. In addition, there is always a wrong diagnosis.
It's a waste of time and nerves every time. It's a disgusting place.
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August 16
A year ago, I got an appointment and then for further treatment with mycologist Markova Kristina Olegovna. I remember with a shudder in my body. I do not recommend this doctor to anyone.
Not competent. He communicates with patients in raised tones, lacks an understanding of ethics, is rude, sits forever dissatisfied and has no desire to help patients. If you want to save your nerves, choose another doctor. I think that such people should not work in medicine at all.
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9
December 18
Pros: they helped me deal with an allergy attack, although this is not exactly their specialty, but they still accepted me with an additional coupon without an appointment in advance and at the end of the working day. Cute girls are doctors in room 114.
Cons: very, very long queues (or I was so unlucky and got caught).
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July 10
Just terrible service, I signed up for a dermatologist for a week, I came to the window and was given a coupon, I'm waiting for the doctor near the office, they say "oh, the doctor left, go get another coupon", I went to the help desk there they say there are no coupons, there are no paid ones either! Class
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2
April 11
I am very grateful to the dermatologist K. I. Kulakovskaya and the nurse, who helped me a lot. I arrived urgently, I had severe spots on my face and it was hard for me to breathe. In the help desk, a woman gave me a coupon without question and I got to this wonderful doctor. I was immediately prescribed treatment, and the nurse told me everything in detail. After three days, I was fine. Thank you, I am very glad that I came to you. I recommend this doctor.
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3
January 24
The child had spots on his face, the pediatrician sent him to a dermatologist. We got to the doctor, Kasperovich, without examining the child at all, said seborrheic dermatitis, I asked what kind of tests should be done? She says no, I've identified it by eye. That's how they determine by eye, and then with the wrong treatment it turns out that time is lost and it is unlikely that something will help after. I think if the doctor is not competent, then he needs to be replaced by a knowledgeable doctor, and not just to sit in the office. In general, not a foot in this hospital anymore
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9
July 8
She has been registered since 1 year . I am already 54 years old. She was hospitalized more than once . The diagnosis is chronic eczema. In order not to lie constantly in the hospital, she was treated herself, but at one fine time an exacerbation occurred. I came to the dispensary and my card was missing. It was just thrown away and the data was not even kept . And he gets so many years of illness, and I need to start all over again. To get a card and how to prove now that I have had the disease for so many years . And what professions are contraindicated for me. It 's a shame that I've actually been ill for so many years and I was also yelled at at the reception, it's my own fault, it turns out I'm being treated myself and still have to go check my card to check in.
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1
December 12, 2023
I'm shooting a star for a lady in the registry, to hold her tongue and hold her teeth. (I can also say that about her defiant appearance)
I made an appointment with a dermatologist by phone. I've arrived, I'll skip all the nuances with the registration! I got to the doctor almost on time, as the workload is high, other people's patients were hung up on doctors. The doctor is not very talkative, asked about the reason for the visit, and within 10 minutes prescribed treatment, the doctor is polite Shablovskaya. There is a result of the treatment, I am very grateful, special thanks to the doctor.
But something needs to be done with the registry.
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2
January 25
The clinic is terrible. I was sent to the dermatologist for tests, when I returned with the tests to the doctor, they didn't even tell me what my diagnosis was, they just prescribed two ointments and briefly told me how to use
it in the laboratory, the woman was rude, turned to "you". It is better to spend a lot of money on a paid clinic, where you will be treated at least as a person, than to tolerate such an attitude towards yourself.
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5
October 9, 2023
Kind, helpful staff. Everything is fast, which cannot but please. There is a buffet where you can have a delicious snack on your own products
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1
September 14, 2023
They were appointed to take an analysis for obtaining a residence permit, and sent to this hospital. The analysis cost 77 rubles. When I ask, "will you give me a sheet?" to lay a genealogical chair, I was told "PUT YOUR JEANS DOWN".....
The jeans I wore for 4 days on the street, today it's raining all over the city. Bravo!
If you are not sick here, then only get infected ✔️
If you charge such money for 1 analysis, please provide human CONDITIONS!
P.s: no one treated the chair after the examination, the doctor left with me and the next patient came in.
304 office.
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15
2
August 22, 2023
Paid services.
The organization is about nothing... you sign up for a time, pay for a consultation, come to the time, and in the end you sit like in a regular clinic... if you were signed up for 9 a.m., you won't get there at 9 a.m.🤔 people come in again, who have already been in the office, on a first-come, first-served basis... it turns out all the same, only for money, what's the point of such paid services... it's easier to enroll in a paid center where you will be adequately treated, you will save your time and nerves
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1
May 29, 2023
Disgusting. They were recorded in a month. When recording, she explained that she needed a certificate from a dermatologist for the pool in the sanatorium, where we were going on June 11. We were signed up for May 29th. After the examination, the doctor issued certificates, but in the next office (a mycologist is written on the door, and it is unknown who is there), where it had to be signed, we were deployed and issued certificates valid for 5 days. Could this period have been agreed upon when ordering the coupon? We ordered by phone. As a result: there is no record anymore. They offered to arrive at 7.30 am.
But at the same time, the office of a dermatologist and a mycologist are just adjacent. Therefore, after visiting this dispensary, even the doctors working there do not guarantee that you will leave there healthy. Therefore, the certificate is only for 5 days.
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2
July 15, 2023
A disgusting institution. Completely incompetent specialists. And they talk through their teeth. Even if you do tests for your hard-earned money. However, I didn't see many people there anyway. Doctors are sitting around and not really meeting patients. I don't recommend this place to anyone. I see that there are a lot of negative reviews, but no measures are being taken, so they work like this, they know that nothing will happen. Good luck to all of you employees of this institution. That's how they evaluate the work of the entire team because of a few dishonest employees.
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1
March 9
I called the information desk on Saturday to find out how to order a ticket. The rude lady replied as if I had called her at home at 3 a.m. Is it possible to be more benevolent, or is it after March 8 that she is in such a mood
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1
February 2
I came with my daughter for a consultation about acne to Dr. Romanova.I would like to mention her professionalism and human attitude.A very competent specialist.
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5
2
May 2
The diagnosis was made only by markers in the blood, which was taken at 4 p.m. in the absence of symptoms. And the doctor assures us about the advanced stage!!!
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October 29, 2022
I took tests on a paid basis, after receiving the results, a doctor's consultation was required, especially since the complex of analyzes is not cheap, not only does the attitude of specialists leave much to be desired, but I also did not receive any consultation after receiving the results. The laboratory assistant Stashevskaya L.P. muttered something to herself and gave the tests. With such success, it was possible to take tests in a private laboratory and be satisfied with the attitude towards patients. Here, there was a feeling that you were a complete shit, and not a person, everything was very biased, arrogant. The help and the girls at the checkout are very friendly, the doctor and the nurse left very negative emotions. I will not recommend it to anyone and will never apply there again.
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1
August 21
nurse "Anya" does not even know how to inject injections. bullying people
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October 31, 2022
I signed up in two weeks, I don't understand where people are in a hurry, all skin diseases do not appear quickly and also do not pass quickly, where to hurry... The only thing that's really wrong with the coupons is that I came in advance 15 minutes in advance, as a result, I stood near the reception for 15 minutes, well, okay, I came, I say I have a 6 coupon, and they tell me that I have already entered 9, although it's 14:51 on the clock, and I have a coupon for 14:50 Strangely, there are no complaints about consultation and treatment
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3
August 22, 2022
Admission of patients by coupons is terribly organized. The record is for a month, as a result, you are not allowed to pass at the time specified in the ticket. Swearing, there are several coupons for the same time, with the same serial numbers. Every time you have to fight, literally, to make a scandal, to prove something... From this, you leave the dispensary only broken and sick. We kindly ask the administration to put things in order at the reception and explain to people how they should queue: according to the time indicated on the ticket or by the ticket number... Maybe just on a first-come, first-served basis? In what order should people returning from the laboratory be allowed to pass
through one or out of turn? Publish the rules on your website. Stick memos on the doors of medical offices. Is it really difficult to do this??? You are welcome!!!
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1
March 18
They couldn't cure demodex in two years. Photo procedures have ruined the face. And for all the procedures, besides 350 rubles. I do not recommend it.
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1
November 4, 2022
I ask you to pay attention to a person who considers himself a doctor Kamenko And I, to whom we turn for help, and in response we receive undisguised rudeness. The attitude towards patients is extremely ugly, turns to personalities , does not observe professional ethics, talks in raised tones. In fact, the existing problem did not help in any way, it did not explain either the results of the tests or the course of treatment.I did absolutely nothing but spoil the mood and the impression of free medicine. It is a pity that only for a fee, you can get a decent attitude towards yourself and your problem. But Kamenko also gets a salary for his rudeness.
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2
July 19, 2022
July 19, 2022. By appointment, you can take a ticket only after 3!! weeks. It is impossible to take coupons through the coupon. It is impossible to make an appointment by phone day in, day out - they said come to the reception at 7 a.m. and take the ticket in turn. I arrived at 7 a.m. - a huge queue (it's understandable why, it seems like there's no other way to get to the doctor at all). They said that 2 specialists are working today, so there are not enough coupons for everyone. Okay... do you know how many coupons were issued? Eight! Eight coupons for the whole day! Okay… They said that you can make an appointment for a fee (judging by the list of doctors at the entrance, there are many times more specialists there, for some reason). Moreover, the paid recording only starts at eight in the morning. That is, if you are unlucky, sit at the reception for an hour…
The organization of work is disgusting. The head who allows such an organization of work and admission must be checked for professional suitability.
I hope the paid service will at least be provided with high quality, although judging by the already existing experience, it is unlikely…
Two stars just for the fact that maybe good doctors work there
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3
December 12, 2023
The registry requires special attention.It's unclear who works there at all:they are rude, rude, and cannot give accurate information.
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2
1
September 29, 2021
Everything is fine in principle. Although
regarding treatment (medicines, ointments-of high quality), it is better, after consulting with a doctor, to purchase yourself
there, as a rule, everything is of the same type.
"salicylic acid + C-dermis"; "tar ointment"; "Meshchersky ointment" (if you're lucky).Well, the injections: "B6"; B12".
The food is average, but it does not depend on them
: it is prepared by an outside
organization.
Block chambers: 5+2,each
block has its own bathroom, shower, Windows-double-glazed Windows,repair on 3+/4- .
The staff is 50-50 - there is someone who came by vocation, and there are those who simply "serve" time.
Young doctors ('new generation') are quite competent, well-disposed, but often their initiatives are "slowed down"
by elderly, "authoritarian" ( ! ) department heads.
There is a pharmacy in the building - BelFarmacea, which sells discounted prescriptions.
There is an otd. Physiotherapy, but
most (~80%) of the procedures are paid.
Bonus: there is a BUFFET in the adjacent building of the poly
clinic, where
you can also buy basic
necessities, personal hygiene
and so on.
There is a specialty on site.
designated smoking area.
Nearby is a small branch of Belarusbank.
But there are."-"the fact that the nearest shops, etc. are located only at the Mikhalova metro station, only one small grocery store ~ 1 km away, in a new building
<<well, that's probably all >>
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June 4, 2022
I won't say what a good institution, etc., but I'm very lucky. I was there once, an urgent appeal on Saturday. It wasn't very polite on the phone, but there was a pretty nice woman at the reception desk. She's a good doctor too, but I don't know her last name. They were promptly sent for analysis. There was also a very polite woman in the laboratory, everything was done quickly. The doctor told and explained everything, prescribed adequate inexpensive medicines
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2
April 18, 2022
Maybe there are good doctors there. But the one we were with left a disgusting impression. Markova K. O. Absolute indifference to patients, interrupts, does not listen. We turned to her in desperation. The child abruptly developed a rash on his face and lasts for three months, despite a strict diet, replacing shampoos, toothpaste and washing powder with hypoallergenic sulfate-free ones for babies. When we arrived, there were no questions about how it all started, what we eat, whether there is a rash on other parts of the body. The most interesting thing is that she was repeating a mantra:put away soda, chips and change care products. I tell her in plain text that I put the child on a strict diet (water and porridge literally!) and we do not have these products and the cosmetics are hypoallergenic, but all the words are like a wall. No tests or consultations with other specialists were scheduled. Only two ointments are antifungal and hormonal. At the same time, the antifungal only made it worse. She also had a husband. She told him in general that she did not want to listen to his basic diagnosis, since there were many patients in the corridor. It's just lovely. As a result, this doctor is not interested in your problems, there is only a goal to see patients faster!
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1
August 19, 2022
A good dispensary, I went to a dermatologist and was examined. I also had a consultation with a cosmetologist. It is convenient to order coupons both online and by phone. The prices for services are quite low compared to other dermatological dispensaries.
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5
May 2
They can't make a proper diagnosis, prescribe the wrong medications and scare people
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October 31, 2022
Nurses who take a blood test from a vein need to take an exam for Prof.fitness ...
They took it so that for a week now the arm, from the elbow to the hand, has been responding with unpleasant sensations, apparently something has been touched . There are no questions about the reception.
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December 10, 2022
I haven't got to the doctor yet, but the mood is already at zero, it says on the website that the clinic is open from 7:30, but in fact from 09:00.
I arrived in advance and on you, bordak(((((
It's like that on a Saturday, I don't know what it is on weekdays.
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April 7, 2022
disgusting attitude towards customers in the help desk. And it's sad that we get such a quality of service for our taxes. There are absolutely incompetent people sitting on the other end of the wire, one says one information, tomorrow the person changes, and with him the information changes according to the rule of visiting a doctor. It's creepy! The line is busy all the time, and if you break through, but you run into a boorish attitude and 0 responsibility for providing incorrect information.
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5
July 30
I was pleasantly surprised by the cleanliness, but the equipment is outdated.
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October 21
My visit turned out to be incredibly pleasant and comfortable.
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February 9, 2022
Everything is as always, in the fucking state Department, even for money, but there is no point, a PCR test for 29 rubles., at first you are nervous until you get through, then you are nervous until you get there, so as not to be late, God forbid for 8h.57 min!!!, and voila, you sit under the office, you sit, you sweat, because ventilation is not their forte, but they heat the batteries mercilessly and ..... silence, the laboratory assistants are not in a hurry, they serve 1 person for 10 minutes, I don't know, they probably operate!!!! And it's all for money, and even for free, I don't think at all
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1
November 29, 2021
We took tests there. We arrived at 8.50, of course there was not a single free space in the parking lot ((. This is the biggest disadvantage. The queue at the reception is relatively fast. 2 windows work in parallel. Immediately conclusion of the contract, then payment to the cashier and the analysis itself. Taking into account the conclusion of an agreement with everyone, the queue is only at the registry. For those who take PCR from travel agencies, there is a separate entrance.
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1
October 23
Thank you for your empathetic attitude and professionalism!
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October 19, 2021
Perhaps there are gorgeous doctors there (which is hard to believe because of the state), but for example, to put a seal for the medical board that I am not registered, I had to go through 3 offices and get about 7 seals for a certificate 🤦🏽♀️😁
More seals to the bureaucratic god of seals.
Externally it looks like an ordinary state polyclinic / hospital - nothing modern.
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September 27, 2021
The further the worse it gets! I get the feeling that they are doing everything intentionally to sign up for the LODE. It took me 20 minutes to get a ticket that I had been waiting for 14 days at the reception. It came under the office there were 6 people sitting there before my appointment and this is only near one office. I am generally silent about the measure of distance and the number of people in the room! They looked wrapped up and left... 🤷♂️🤷♂️🤷♂️🤬
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1
December 31, 2020
Polite employees, trying to do their job. I would like to advise Yevgeny Rudchenko, a dermatologist, this is the doctor who helps solve the problem and approaches his work very responsibly!!! I had a huge problem, it was acne of the 2nd or 3rd degree, I don't remember. But the bottom line is that now I am undergoing treatment, I follow all the recommendations of Evgenia and my skin has been transformed, thank you very much. This is the only doctor who helped solve the problem with acne!!!
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October 22, 2021
Recently I was lying on the 3rd floor. Everyone is a friendly nurse, a good supervisor. Thank you. They treated me. It's a pity that 14 days are given. There is not enough for treatment. Psoriasis.
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September 5, 2023
they don't answer, coupons are scheduled for two months in advance, the center is shit
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October 16, 2021
Everything is as usual, queues, queues and queues again, I left half a day there. As a result, we do not know what you have, here are $ 100 medicines for you, it is unclear from what, and even more hormonal. In general, we went to the toll booth and solved the problem in 30 minutes.
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December 22, 2021
Very polite, sincere, not for show people..just like in the old Soviet times...an intelligent foundation, the backbone of the clinic...nice..
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September 7, 2022
I was at an appointment with Romanivoy's dermatologist. Paid services. A good specialist, very friendly, polite, the reception went well. I recommend
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August 23, 2022
One says one information, the other another. Terrible service. Customers are not respected, it feels like someone is forcing them to work!!!
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December 5, 2021
We were with the child about the disease. They took an analysis very quickly - they gave an answer and prescribed competent treatment. The result is already visible from the first time . Thanks to the pediatric dermatologist!
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October 30, 2021
We did a PCR test for covid. Everything is prompt and to the point. It would be desirable, however, to organize a sampling point and the issuance of tests closer to the exit.
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