You should not risk buying something in this store. 2 weeks ago, I wanted to order Xiaomi 14 from them, they approved my application and said they would deliver it the day after tomorrow. The next day, a specialist called me and said that 256gb is not available, there is a small surcharge for 512gb, well, I agreed, the specialist said that they would deliver tomorrow. After 40 minutes, the same specialist called and said that unfortunately, for some reason, the supplier does not have time to ship the goods, he has technical problems, etc. Well, I gave up on this store and decided to look for some other store and at the same time watched other smartphones on YouTube. In the same days, I also got sick and decided to postpone the purchase of smart for now. So, 2 weeks later, I decided to buy Xiaomi 14 again and started looking at where it was cheaper in price, the price of this model fell in this store and I decided to try ordering from them again. I made the order on Thursday 03.10.24, they said that they had everything in stock, that they would bring it on Saturday and the deliveryman would contact me in advance. Today is Saturday 05.10.2024 and no one contacted me, I decided to call the store myself, to which the specialist of this store replied to me that the supplier was delaying the shipment and could reschedule the delivery as early as Wednesday! In general, Sharashkin's office deceived me twice, and how many others like me? I absolutely do not recommend this non-store!
I ordered headphones with a week's supply. On Saturday, the order was accepted , promised to be delivered on Tuesday , postponed to Thursday .On Friday, he called back and said that the supplier had let them down .And I need to get them on Saturday.Thanks monitor P.s negative messages on their site are blocked, the store is missing.Added 14.08 today I went to the store's website and these headphones cost more than 300 rubles. I was offered for 200 with change.As I understand it, this was their real reason for their unwillingness to sell them to me on pre-order.
There is no up-to-date information on the availability of mobile phones on the site. You have to waste time. If the phone is not in the right configuration or color, let your website reflect this information! They call back on the left application for quite a long time too! A few years ago, they were also fooled, then with the delivery time, then with the right phone. I probably won't order in this store anymore!
I ordered an Iphone 15. There were no questions about the quality of the goods being sold, but there were negative aspects with the organization of delivery and the attitude of the staff (they promised to deliver the phone by 13:00, but in fact they managed to pick it up by pickup only by 17:00, they could not really give information on the phone why the phone was delayed, then they referred to the courier, then they generally said they would call back and They didn't call me back.
I thank manager Nikita for his incredible help in choosing the gadget.
He answered quickly and always kept up to date
We wish you success in your further development
I placed an order on the website, filled in all the fields and that's it.
No letter, no call, no ordered goods.
Judging by other stores in the city, the product is simply "out of stock", but the store does not consider it necessary to specify this information or inform the buyer.
I made an order on Saturday, the operator refused to pay by card, specifying that this price is relevant only for cash payments. On Mon, I was waiting for information about my request to pay with a card, I had to call myself. Only a day later they called back, they solve simple questions for a long time.
We ordered Apple AirPods Pro 2 from this store. The box looked original, but inside the box was a Chinese fake. They refuse to return the money, and they also refuse to understand the situation. You should not trust this store
A great store. We bought various products from them repeatedly - a laptop, a tablet, mobile phones, headphones. The guys provide good advice and help you make a choice. Everything was always clear and on time.
The equipment is not available at the prices indicated on the website. Messengers do not work and it is impossible to clarify information about the product. The order placed on the site has been canceled. It doesn't look like an operating business.
In this store, I bought my wife an Apple 15 pro as a birthday gift. I am 100% satisfied with the quality of service, and this is: consultation, delivery to the pick-up point in the city of Zhlobin the next day, discount system, formality of the transaction, well done guys! I recommend making purchases in this store.
I do not understand all the negative reviews, etc., I turned to the store to buy a Google pixel, immediately after the application they called back within 5 minutes and indicated all the conditions for purchasing the device, having made an application, they brought the device exactly within the agreed time frame, they worked perfectly. The phone itself is priced as in Europe , below the market in RB , the box was sealed with factory Google seals, completely null with a full set from the factory, checks by name, etc., everything went well. If now we are going to buy equipment, we will only contact this store. Thanks:)
I left a request for the purchase of a smartphone on the website. We called back 20 minutes later and answered all my questions. I picked up the phone myself, at the pick-up point. In general, everything is fine, quickly and at a price it turned out to be cheaper than in chain stores. I recommend it.
I ordered the iPad 9 on 01/27/2024 (order number 228203). They said that the delivery is from 15:00 to 23:00 the next day. During the day, no one called back or notified about the exact time of delivery. The order was never delivered.
If you have found the product you are interested in at the lowest price in this online store, do not flatter yourself. It may simply not be delivered to you, as it was in my case.
02/22/24 We placed an order for iPhone 13 in the online store. They promised that the courier would be after 18.00 on 02/23/24. As a result, no one came, the order was not placed. According to the recording of the phone conversation, you can hear the order and the address. We were very disappointed and dissatisfied. It is better to order at some other store. The most negligent attitude
02/01/2024 I ordered an iPhone15 Pro mobile phone. During the day, Platon's manager called back, agreed on delivery, and by evening I had the phone in my hands. There are no problems and pitfalls with the order! You guys are great, it's a pleasure to work with you!
Samsung Galaxy Buds 2 headphones. It costs 250 rubles on the website, I write in the comments to send a link for online payment. They called back and said that THIS PRICE IS ONLY IF YOU PAY IN CASH. IF THE PAYMENT IS ONLINE, THEN 275 RUBLES!!! I try to avoid such pitfalls a priori, I canceled the order. There are a bunch of other online stores where you can buy at a price lower than yours! Guys, work honestly and openly!!!!
I wanted to buy the global version of Xiaomi 13 pro as a birthday present - the global version was essential. I asked the consultant three times: "is this the global version or not?" They answered that yes. I trusted him and bought it.
Then I gave it a day later and it turned out that the Chinese version, the IMEI number was punched, the Chinese version. They did not issue a refund, because on the recording of the phone conversation, the consultant said: "yes, this is the global version...... (at the end he added) now there are only Chinese versions on the market (in the context of a perceived Chinese phone) with global firmware"
I bought it on Friday evening and returned on Monday
They refused to issue a full refund, referring to the end of the conversation (despite the fact that he cheated at the beginning of the recording) and the open box, although they opened it themselves during the sale, but since there were no claims at the time of purchase, then your problems
As a result, we issued a trade in, with the loss of 100 white rubles, I signed that I have no financial claims - I don't care about 100 rubles.
Morally, it is as unpleasant as possible that I made the wrong gift, and I was so deceived
They arrived in the store very ugly
The site does not have up-to-date information on the availability of goods, you order, and then a specialist calls you and says that such a product is not available. In my case, the desired color of the watch was missing, although everything is on the site. Gentlemen, update your website in a timely manner.
The store is great, a great place to shop. I worked with Alexander's manager. A professional in his field, he helped me choose the right Bluetooth headset for my device, taking into account my wishes. In general, I am satisfied with the work of the service, the only thing is that as a cook Alexander is so-so.
I've been looking for a Poco X3 Pro mobile phone for my son's birthday for a long time. I went around all the mobile phone shops, but the price tag is very biting. Purely by chance, I came across MOBISTORE on the Internet. I was struck by the price tag. He turned out to be much lower. After calling the specified phone number, employee Platon tactfully and politely told everything about this phone model, about all its parameters. He listened patiently to my "stupid" questions. And the phone was ordered in the color and configuration I needed. And there was also a bonus - a small discount. They took the phone with their son. The office staff congratulated him on his Birthday and made another gift. There was no limit to the joy. I recommend MOBISTORE to everyone.
A very good gadget store on Dzerzhinsky Avenue, near Petrovshchyna metro station. For those who drive by car, check-in from the newspaper Pravda avenue. There is enough parking space for both residents and buyers. The prices are very pleasing, and the attitude towards the buyer is also good.
I ordered an Apple Pencil from them at a discount. Everything is very good, I ordered on Saturday evening, and on Sunday they already asked when they were ready to pick up the goods (I chose pickup). The operators are nice, the pickup office is too. Pencil itself was pre-activated by the supplier, so they drank their own warranty. I RECOMMEND IT!
The staff is friendly, professionals in their field. They will advise and help you choose. The range is decent, the prices are average. I bought it several times, agreed on the time - everything was done clearly and on time. The manager leads from the order to the shipment. I recommend my friends.
We are ordering not the first phone, headphones. Everything is done promptly, on time. The guys are consulting well. Pleasant prices, the minimum in the city is actually always nice to buy. I recommend you to visit.
Thanks to the store MobiStore.by , ordered Xiaomi Redmi Note 10. A great smartphone, exceeded my expectations. A camera with high detail and pleasing to the eye color reproduction, any photos will be beautiful. The speed of operation, the battery capacity and even the appearance of the smartphone itself are at a high level. The choice fell on this store, because such a high-quality smartphone was sold here for such an attractive price. The company's employee was polite and provided competent advice on any questions that arose. The store made a good impression, so in the future I will order here.
Polite and competent staff, top-level service, it is clear that the guys are fighting for every customer. Respect. In general, a well-deserved 5 stars
See original · Русский
Martin
Level 20 Local Expert
January 19
No matter how you look at it, this is the best store, both in terms of price, service and customer attitude. I have already bought 4 iPhones and two apple watch watches from them. everything is always on top, what is the delivery time, what is the quality of delivery. Well done. thank you!
Super guys! I went in and asked them to buy a paper clip for the sim tray! They gave it away for free!) thank you very much) If you buy in Belarus, then only here!
No phone and no 120 dollars!
I ordered a phone, called back, they say yes, everything is there, agreed on the color, other points, told when to wait for delivery. I change the currency and wait for a call from the delivery on the specified day. They call me back and tell me that "the supplier has raised the cost" due to the jump in the ruble exchange rate. I raised it by 330 rubles. And that's it, "sorry, this is the situation." That is, they didn't have a phone yet, but they already sold it to me, without saying that the price might change. By the way, when there was a last jump in the ruble, another store in the same situation brought me the goods at the agreed price, although the price increased significantly in two days while I was waiting for delivery. And here they say "the situation is like this." I exchanged $700 for rubles to buy a phone, and today I bought only $580 for these rubles. Minus 120 dollars. Thank you very much!
I ordered a smartphone from this store. I was satisfied with the purchase, I received everything on time. The price is inadequate.A huge assortment. We made a discount. In the future, I will only contact Mobistore
I ordered a phone. Everything is great. The service is at the highest level. They were delivered to the pick-up point as quickly as possible. I recommend this store for shopping!
It's a disgusting store. I read a lot of negative reviews about them, but I didn't think they were true, it seemed that they were just offended customers. However, he found himself in a similar situation. I found a Samsung Galaxy S21 Ultra 256GB on the site for 2,710 rubles. I ordered it. But as always, they called and said that they didn't have just such a color, they had black for tomorrow. However, its price is already 2980 rubles. It is clear that they are simply being bred for money. Moreover, in the evening I entered the site, found black and surprisingly there is a price of 2710 - for black as well. And nothing changed during the day.
In short, those who have a lot of money and time can contact them; however, I strongly do not recommend this company!!!
I bought a lot of equipment. Everything is always on time. There are no questions about the service. All times we provided high-quality advice and helped in the selection
Good company, everything is fast and clear. I bought a charging cable for MiBand, they called several times and agreed on everything, at my request, the pickup day was postponed. Very polite and pleasant communication, and most importantly - low prices!
I bought only 30 BYN 2 adapters, but only positive emotions remained from the store) for the future, even if they have some reservations about me, I will understand everything :)
I contacted this store regarding the purchase of an Iphone phone, taking into account the trade-in of the old model. I received high-quality advice on options. I bought a phone for my wife. Thanks to your employees Kirill and Platon for their advice and help when replacing the phone (data transfer, settings, protective glass sticker, charger selection). I recommend.
I bought my wife an iphone 12 mini 128gb, I chose among many stores. Many thanks to the operator Andrey, he helped a lot with the choice of the device. Everything went quickly and flawlessly.