I've been suffering for 2 weeks now: your SIM cards don't see your phones for several days. When SIM cards are working, many callers end up on strangers. The hotline is not working. How long will this last, or should I switch to another operator?
The place is good fast customer service there is no big queue
I haven't noticed any disadvantages yet
Someone says that the staff is bad, I don't know who, but it seems like everyone is good 5.
I visited when it was necessary to reissue the number and switch to an e-sim. It is worth noting competent employees who show professionalism when working with clients
The quality of communication has become the worst among all operators! I have addressed this issue several times, an unsubscribe comes that "they improve the quality of services in your area" but there is no improvement effect, only it gets worse and worse every time. The Internet is disappearing, the antenna is also missing, and this is while being in one place and on several devices! I will switch to another operator
When I opened, I then took my room. I remember there were long queues. I've had this number since then. The connection even in Tashkent is not good , and in the region it worked poorly at all . I didn 't even get a text message . I kept my number for the sake of the number , I paid to keep the number . I have now switched to Uzmobile .
I went to change Esim from one phone to another, they say in the office you need a Cuar code, if you don't have it, then you will be charged 10 thousand. It's not about 10 thousand, but the fact that there was no word about Cuar when connecting. If they had told me right away, I would have saved time and money. Otherwise, everything is fine. They take it by the numbers, there are not so many people.
The service is at the highest level. Everything was explained and told in detail. It is possible to pick up a room. I asked to pick up the number that I had in Kazakhstan, if available, then no problem.
Good location. The only negative. There is no parking space. It is not convenient for clients to arrive by car. The rates are good. But the Internet connection makes itself felt. Please set up the Internet
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Alex
Level 3 Local Expert
February 8
Great office. Very prompt service, the staff is responsible, professional, friendly. We did everything I needed in a few minutes. I recommend.
The connection may be normal, but the Internet at this company leaves much to be desired, it may work for calls, but I do not recommend it for the Internet.
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Иван Ларионов
Level 26 Local Expert
June 15
The communication quality is average. There is no technical support. You can call her, hang on the line for 10 minutes waiting for an answer, then hear "all operators are busy, sorry" - and that's it, the call is reset. To solve a small problem, I had to go to the office.
Well, the spam from the operator is endless, you can not refuse it. So the recent opportunity to switch from your phone number to another operator is very useful.
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Anonymous review
October 30, 2023
Mobiuz a good company I crawl with these companies. Every month they give sms and migobayit during.I am very comfortable thanks for such a company
They work the same way. I changed my passport after the expiration date to an ID. I had to take time off from work, go and show the document, although the Pinfl remained the same. As a result, I stood in a huge queue, wrote new applications and lost time. The whole world is switching to electronic document management, but they fill out all the papers and do not value people's time. They work and I work, but because of their bureaucracy, people cannot perform professional duties.
an excellent operator, I have been using it for 5 years, communication, Internet, and calls are amazing! It is worth noting one disadvantage, it is not always possible to get through to a subscriber of the same company
The quality of communication is excellent, the staff in the office is polite. The building is in the center, it is easy to drive up, but it is difficult to park, so it is better to walk or take a taxi
I put one star because it is impossible to get less, I sincerely wish you all that you and your relatives are treated the way you treat customers! In particular, this applies to your service and the head of the custom service. Every (forced) visit to your office is a living hell!! Not only are you cheating and brazenly not admitting it, but your service is boorish!
Excellent operators, but the cash register, often the program does not work during the break, the chairs next to the cash register are dangerously broken!
I went to buy a SIM card, quite a standard communication salon, but I had to wait in line for a very long time. There were about five operators, each at his workplace, but only one served the visitors. And everyone in the queue was heading only to him. The other operators pretended to be doing something. I had to persistently ask the rest of the visitors to start serving, only after that the queue moved.
The quality of communication on 4-, mobile Internet tends not to work sometimes, even when it says that it is connected to 3G or LTE.
It is a separate shame that roaming services need to be connected in advance and put a large deposit into the account. Be careful if you have bank cards tied to your Mobiuz number and you are traveling to another country.
Mobiuz is a company that has lost its trust. They write off funds for the Internet and it is impossible to prove something, no matter what traffic control program you install on your phone. I would no longer recommend this company to anyone.
The staff will super show and tell you everything. The only disadvantage is that there is no parking...
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потные яйца
Level 8 Local Expert
November 17, 2023
Mobile Internet is poor, do not open the sites a few minutes (Google, Yandex), although it shows 4G and complete the antenna. The 5G service is connected in the phone too - there is no 5G in sight, just for fun they did it.