The best MONAMIE store in Almaty. There are a lot of Lux brands, consultants are professionals in their field and there are brand representatives who will prompt and answer any questions you may have! Regular discounts and gifts when buying! Everything is always in stock, I went shopping for a long time and looked for a CHANEL foundation in the shade I needed, Ekaterina, a Chanel representative, took my number and wrote upon arrival of the product, very pleased! I recommend you to visit!
There are enough advantages! But I would like to say about the disadvantages! Discount promotions for perfumes and cosmetics are introduced when most of the assortment has already been sold out, and there are practically samples of goods that are not in demand. In addition, today, when buying 2 units of discount products, the store staff (cashier and administrator) began to force us to download their branded application, upon our refusal, we were refused to accept payment by bank card(!), which is a violation of all applicable laws and other trade acts! They did not even try to settle the situation, as a result we were forced to abandon the purchase, then we proceeded to the nearby Monami branch, where we were also offered to use the application, but, upon our refusal, we made a payment with a regulated discount. Apparently, the management and employees of the Gogol branch, 75, did not quite correctly understand the task of the management of kopmania and began to forcibly "push" customers to download their branded application, and without downloading they refused to sell the product! An egregious case!
A favorite in the selection of a variety of decorative and care cosmetics, perfumes of various brands. There is just a desire to always be there. The staff is gorgeous, they will always help and prompt. You will always be accompanied by a consultant.
A great store with a great assortment! There are a lot of promotions, discounts and other activities. It is conveniently located in the city center. The staff is competent and friendly!
A great store, there is always what I need in stock. There is a delivery. With the order, they give a lot of samples and gifts. The consultants are always friendly and will help with the choice
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Добряк
Level 17 Local Expert
March 1
Everything is fine. But there are no chairs inside and no parking space outside. There is a one-way street in front of the building and an end lane for the bus.
The staff is fine. There is a choice, but not all capacities.
He didn't take pictures.
A cool store with a huge selection of cosmetics and perfumes, for every taste and purse. And when there are promotions and discounts, it's generally a fairy tale. The consultants are great, they will always tell you and orient you
I love going to this store. The consultants are always friendly, but I have been going to Marina for many years, client days are often, the atmosphere is festive. Thank you, girls! Set the mood for the whole day with your smiles! It's nice to visit you.
Thank you Aigerim for the help, advice, thank you very much for the discount😍 using your advice, I have the best cosmetics 🥰 and thank you for the perfume, if it wasn't for you, I couldn't choose such a fragrance😍❤❤❤
The staff is always friendly and helps with everything. They will tell you what and where, and most importantly, they have never tried to push something more expensive (personally in my case) for me it is very important
A cool store, for many years I have been taking perfumes and cosmetics only here (especially during the discount period)), parking is difficult, but this is not news
A good impression of this store. The prices are attractive, there are often promotions. Responsive sellers and very polite. A rich assortment of perfumes and cosmetics. I recommend.
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Lella
Level 7 Local Expert
December 6, 2023
The store is good, but what came up with the app... Now the discount card is not valid, you need to download the app, it's not convenient for everyone! I downloaded it, registered, they started reading the QR code from me, and then nothing happened. They asked me to wait. After 3 minutes, the same thing, does not read. In 10 minutes, the same way. As a result, I bought an expensive product and was left without charges.
Moreover, it was cunningly done that the discount on goods does not apply without an application.
The choice is not bad, but compared to Gold Apple, it is far from the range of their competitor. It's sad, but we were ahead of everyone in the early 2000s
Mon Ami pleases with the assortment, and the prices are like everywhere else, you can find everything your heart desires, the staff is friendly, parking is a problem
My favorite store from the whole network!!! The consultant girls are very friendly!!! Marina is the best! Always knows what to offer. He will describe any fragrance, arrange it by notes!