We had a rest in the House of Moscow in early September.We chose a hotel so that everything was within walking distance.And everything worked out!!!The sea is 200m from the hotel.The embankment with Restaurants and Cafes .The Central Market is 10-15 minutes on foot.The Hotel itself is very Beautiful and with good rooms! We had breakfast included.In the Turkish coffee shop across the street from the Hotel.Delicious cuisine!Always fresh food!Great baking!Fast service.The Hotel room itself is Decent!!! Air conditioning Kettle Hair dryer cutlery.Always fresh water 2 bottles.Towels are changed every day and there are also beach towels.Cleaning every day.But a vacation wouldn't be a vacation if it wasn't for the Hotel staff!Special Thanks A Lot! The girls who helped us advised and fulfilled all our desires!!!Kamila Irina Lyubov Mzisa Inga!!!You are real pros in your profession!!!I will say that when I left the land of the Soul, I left my Soul with you!!!And I know for sure that next time on my trip to Abkhazia, I know that the House of Moscow and its Wonderful staff Will meet Me!!!
We had a rest for 14 days with a friend, we really liked everything!!!The service is excellent, the staff is very attentive, clean, cozy at home!!!Snow-white linen, towels, changed every day, beach towels after each visit to the beach.
The administrator Lyuba organized interesting excursions.
All the sights and the beach are within walking distance!!!
The food is excellent.
We recommend the hotel for a holiday!
I want to tell you about the House of Moscow hotel. This is the third time we come to Sukhum and check into this hotel all the time. The House of Moscow Hotel is the best in Sukhum, and probably the best in Abkhazia!!!! It is very well located, 5 minutes from the waterfront. It always has a very cozy atmosphere and friendly hotel staff!!! They always greet you well and also see you off well!!! Always clean rooms, wet cleaning every day, thank them for that!!!! Always clean sheets and a change of bed linen. The room has air conditioning, Wi-Fi is excellent, the water is never turned off. There is parking for a car, which is also a very big plus for the hotel. We recommend the House of Moscow hotel to everyone, to all those who come to relax in Sukhum. There is always a very warm atmosphere in Sukhum, I want to come here again and again!!!
a small hotel. The rooms are clean, and my room had a panoramic window. They do the cleaning every day. The room has everything: water, tea, sugar, towels, toothbrushes, soap, shampoo, gel and bathrobes. Friendly staff. I contacted them in advance via WhatsApp to resolve the issue, they quickly responded and helped. Minus the breakfasts in the cafe opposite, I couldn't choose what to eat, as there were incongruous options. For example, okroshka for breakfast + some kind of porridge. But you can not take a combo breakfast, but collect food for 400 rubles (the hotel gave you a card for this amount)
We stayed at the House of Moscow for the first time.This is a super mega customer-oriented hotel.Everything in the rooms is thought out to the smallest detail.Clean, warm (we were in January 2025) and very quiet.The price per room is adequate, the accommodation includes access to a very modern fitness center and sauna, which are located in the neighboring building.The staff at the House of Moscow is very polite and friendly.Many thanks to the lovely maid and receptionist.They steadfastly withstood the whole barrage of our questions and explained everything intelligently and in detail in Sukhumi.Thanks to the staff for the warm welcome.A masterpiece level of service!Photos of the rooms on the official website.on the website,the complete set of rooms and toilets is fully consistent.The location of the hotel "House of Moscow" in 5min.from the sea and the beautiful Sukhumi embankment.
Everything is fine! I advise you! The room is super! Staff fire! Benevolence is the purity of every day ! Replacement of towels and bed linen! Convenient! Gorgeous sea view! There are excursions, but also the nuances of excursions! It's 5 minutes to the sea, very convenient! I advise you to eat well past the breakfasts included in the room rate! It's safe! Nearby! Breakfasts from 8 a.m. to one o'clock are conveniently 7 to choose from full-fledged hearty ones! I'll send the photo later! Out of 5☆ all 7☆
We have been staying at this hotel since 21.02.25. We liked it. The room is great, with a sofa. It's a beautiful mattress. The terrace where we had dinner! The staff is friendly, they gave me a gift for my birthday! , I recommend it to all the guests
Among the advantages: comfortable beds, clean, friendly staff, especially the administrator Lyubov. The room has everything you need.
Of the cons: the only bedside lamp did not work, the sockets are only on one side of the bed. The audibility is just great, I listened to the neighbors' conversations all evening, as if I was sitting in their room.,
Convenient location. The room is good. But! The walls are thin, the audibility is amazing, the mattress is extremely uncomfortable, the lack of mosquito nets makes the night unforgettable, which surprisingly the Raptor did not save. The cafe opposite with whom the hotel cooperates for breakfast is very monotonous and expensive for such a menu.
The room is spacious, new beautiful furniture, everything is very comfortable. The underwear is also new. Very cozy, clean. The hotel is very conveniently located on the 3rd floor, there is an elevator) The sea is very close. We are happy with our choice. Breakfasts in the cafe in the house opposite, they cook delicious
Quite a decent hotel. The room is very clean and has everything you need for a comfortable stay. Bathrobes, slippers, dishes, tea, kettle, even sugar. The bathroom is equipped with everything you need, including toothbrushes and pastes. I would like to mention the snow-white bed linen of excellent quality and towels. The mattresses are also very comfortable. The staff at the hotel is extremely polite and the atmosphere is such that you were expected here and are sincerely glad to see you. Thanks a lot to the maids for their hard work. Thanks to the girls at the reception.I definitely recommend a hotel to stay in. I would like to come back here again.
We were a family for the May holidays. Suite with Jacuzzi. The hotel is located on the 3rd floor of the business center. The location is very convenient, the embankment is just 3 minutes away. The girls at the reception are very friendly, they will always help with everything. The hotel is of course tired, you can already replace the furniture, make repairs. But, cleaning and changing towels daily. Breakfast is served in front of the cafe, the complex includes various fried eggs or omelets. If you want extra, you can buy it, but there's not much to choose from. We went to the cafe DEM on the embankment, 500 meters from the hotel, I advise you. The hotel has the opportunity to book a transfer Adler - Sukhum - Adler.
Odin is not a big fly in the ointment:
If there is a Jacuzzi, then it is necessary to monitor the equipment. When the child was turned on, flakes flew from the stagnant water in the system and the smell. I had to stop the water treatment.
Well, the result: the hotel is good, I advise you to stay.
Spacious, clean, not expensive (proportionate), cozy, a couple of steps to the sea, stylish. In general, it is quite possible to recommend. Ten minutes walk to the center. The staff is friendly
We stayed for a day , a suite , three rooms . Clean, air conditioning , toilet, bathroom, separate rooms, one bedroom without doors :)) In the room, bathrobes, slippers, all accessories ... breakfast is included in the cafe opposite. There are only 14 rooms , three stars , everything is fine . The girls at the reception are friendly and helpful. The embankment is a 3-minute walk away .
One of the best places, a restaurant with Georgian cuisine, walking distance and a gym, polite staff, everything is clean and cozy - in good condition.
A great hotel, the only drawback is the differences in water, hot and cold, otherwise everything is fine) take your slippers with you, the rest is in the room)
A great hotel on the first coastline. Good location, within walking distance of the embankment, park, shops, cafes and the central market. Very cozy rooms with everything you need for a comfortable stay. Polite staff, ready to help at any time! I recommend it for a comfortable stay!
A super hotel. The staff is very friendly. Everything is clean. We rented an apartment, the largest room. It's just huge. Sea view. Kettle, cooler, fumitox (which is important)! The girls were given to wash children's clothes. The linen is all fresh. There are a lot of towels. Breakfast is included in the cafe across the street. Yummy!!!! They give a voucher for 200 rubles, you can take a standard breakfast, or you can change it to something on the menu and pay extra. Incredible baking! It is obligatory for tasting!)
A good place. Lovely rooms with sea views. Polite staff. The only negative is at the bottom near the entrance, no one cleans. For several days we observed animal experiments under the front door (
A good hotel. Very helpful staff, located 100 meters from the sea. We ordered a room without food, if there is one, I can't estimate it. Pastries, beer, tea, and coffee are offered at the reception. The only thing is that the shower cabin is a little cramped, but I did not put 4 stars. The price is normal for its level. From the hotel you can also go out into the city for a walk, look at Sukhum
The room is satisfactory, the breakfasts are meager and not tasty, it feels like we are not very welcome there. And follow them to the cafe across the street. An economy-format hotel. The price is too high
I recommend the hotel. We had a large, three-room suite. Clean, there is everything you need: a kettle, dishes, refrigerator, cooler, etc. The room has two balconies. The staff is qualified, friendly, responded to requests instantly😄 Girls, well done, thank you very much! The only drawback is mosquitoes, and the issued fumigators do not help🙈 We bought an odorless mosquito spray and sprayed!
We came to Abkhazia with our children, chose this particular hotel "House of Moscow" and did not regret it. Irina, a very friendly and polite receptionist, showed us the rooms to choose from and we chose the room that I and the children liked. Irina told us how to get to the springs, offered spare towels, thank her very much for this, it is rare to come across such kind and responsive administrators. The breakfast was also very pleasant. Nothing greasy, only healthy foods: egg, delicious homemade bread with butter, cheese, honey, olives, candied fruits, jam with a bun. But I want to mention the special help of the guard Valery. When I couldn't start my car, he came to the rescue without objection and persuasion, drove his car and started my car with the help of "crabs" and you understand that the world is not without kind people. I wanted to thank him with money, but he didn't even want to listen to anything. Thank you, the kind people of hospitable Abkhazia.
At the moment we are vacationing in Sukhumi, at the House of Moscow hotel, and this is a complete delight! To be honest, we did not expect that you could stay so comfortably in Abkhazia: the hotel provides bathrobes, slippers, toothbrushes and pastes in the room. If you suddenly need something, you can quickly resolve the issue with the administrators. We stay in the superior comfort room. And, yes, there is an extension cord, a fumigator + room cleaning is really on the level. Thank you so much for a wonderful stay in a wonderful place!
A good hotel is already because the change of linen and cleaning are more consistent with four stars. The room has everything you need. breakfast at the cafe across the street. Gym in the next block
It's a very cool hotel, it's not the first time we've stayed, we like everything. The girls at the reception are polite, they will always help you with everything. The staff is helpful. We were in different rooms, always clean and cozy. A super hotel.
The rooms are clean, the linen is changed every 3 days,the maids are all friendly,there is a laundry room,you can wash your clothes, which is very convenient,50 meters from the sea,the breakfasts are very tasty in the cafe opposite,coupons are issued every morning at the reception, in general you feel at home, I advise you to visit
The hotel is very good! Close to the sea, fresh renovation, pleasant and delicate staff. Breakfast is included in the room rate, in the cafe opposite. If I come back to Sukhum, I will stay only here! !
A window fell in our room. Suddenly. Here we are sitting waiting for the repairman, he does not go for some reason. The staff behaves rudely admin Luba . Here is such a vacation in Sukhumi. And there is a Sovdepovskaya shower room in the bathroom. I'm resting now
Unfortunately, I didn't take a photo. But I liked the room. Cleaning is daily, thorough. The staff is five plus! I will be happy to return and recommend it to you!
The service at the hotel in September of this year fell sharply compared to last year. All the staff quit and recruited a new one. We lived in a suite. Gels and shampoos were rarely reported. They didn't even give me soap a couple of times. I had to buy a bottle of shampoo and use my own. One of the receptionists is not very kind either. We remember the old employees Irina and Kristina with a kind word, it's a pity that they left. Valeria is also very pleasant to talk to.
The prices are excellent, the only thing is that the repairs have not been done since the opening. Although the rooms are clean, the kitchen is for 4. And so in Sukhum there is a very bright place.