Not competent staff, constant postponements or even cancellation. If you value your time and comfort, do not contact this organization. Regarding the Internet and at least the air conditioner, I am generally silent.
One day, an hour before departure, a flight was canceled due to a breakdown, they did not offer another flight, they told us to look for ourselves. It's good that we needed one place, we were looking for another route ourselves.
I've been driving for a long time - I didn't like it. One car was replaced by another and a third. In the end, I reached Mozyr... but!!! I hope that the quality of service has changed at the present time.
A good car park, most of the trips go well. But lately there have been constant flight postponements. There are also a couple of such drivers that when you see their car number in the application, your mood immediately drops.
If you want to leave and arrive at the right time, it's not about this disgusting company, cancel the trip 10 minutes before departure, without arguing in any way.And it is also not possible to leave the next week because there are no places. I do not advise you to contact here, take care of your time and your nerves
I tried to go to Gomel. They can cancel the minibus themselves, and then justify themselves if it happened and then your problems. It is better to look for an alternative office
Boorish attitude, always late.. The driver on the bus with the number 6362 Gray Volkswagen, did not stop at the stop where it was said, went to the next one, asked why it was impossible at the stop at which I needed to get off, he replied that it was difficult for me to change lanes, etc., so he dropped me off at the next stop....he does not put luggage in the trunk, does not fulfill his duties, I had to lift the heaviest suitcase in the position and put it in the luggage compartment.. this time the cost of the trip is the same, last time it was different.. Take action, please...
If it were possible, I would put 0. Due to circumstances, I had to cancel the minibus, but then I ordered it again, to which I received the answer - "There are no seats at all (9 am) goodbye." I try to mostly order in the app, but the constant postponements and delays are already annoying
It's a disgusting impression, they brought it to Gomel, but they didn't collect enough people from Gomel, so the flight is canceled (even if you stand, even if you fall).
A disgusting company, constant postponements of departure, with all this, they are confirmed in 20 minutes. I do not recommend it!!!
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Anonymous review
January 25, 2021
Good evening, I want to thank the Mozyr Express company for many years of conscientious work,I use the services constantly, there is always an opportunity to get to Gomel without problems
I often use a minibus because I go to work in Minsk.The operators are friendly, always courteous, competent speech.In a word, I'm happy, only drivers sometimes upset me.
Do you want to spoil your mood for the whole day? contact the Mozyr-express service! The staff is disgusting. I wonder where the head is looking? I do not recommend using the services of this company.
Boorish behavior of dispatchers and their supervisor. They do not warn about the postponement of the departure time and it is generally not clear at what time of departure. When booking at the same time, but they leave 20-30 minutes earlier, I do not warn you about it.
the service is disgusting. I want food, I don't want food. It is unrealistic to get from Mozyr to Gomel on a weekday evening.
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Сергей
Level 4 Local Expert
March 4, 2023
Terrible service. Minibuses do not run on schedule, there are constant postponements and cancellations. It is simply impossible to get where at the appointed time.
Terrible and boorish service! There is one price on the website and in the application, and the driver charged more, from a 3-year-old child as an adult. they are constantly late or reschedule flights. I do not recommend this company, I will not use it anymore.
Very often you book a place, but almost before departure they send an SMS that there will be no car for this time.they change the car, do not notify about the change of car. They write that the promotion, the prices have been reduced, in fact, this is not the case. When we first started working, there was some kind of order, now there is none. The dispatcher-girls don't seem to know anything at all, they refer to a computer failure.you book a seat, they tell you the number of the car, but the driver doesn't have you. It's a horror, not a trip. Along the way, people are waiting at bus stops.
Minibuses of the highest class, the frequency of driving is pleasing. 3 for those on the phone. Boorish attitude, rude and just leave people at bus stops.
I booked a trip on March 21 at 16:00 from Gomel, but about two hours before it the operator called and informed about the postponement. No one cares that you may have a transplant next and that's exactly the time you need. I don't advise anyone, in short, these are not serious guys.
So that no one doubts my words, I do not hide my contacts and name.
Good luck with this approach 😂
This is a wild horror !!!
Be prepared, you can reschedule your reservation, be rude, hang up and even cancel your reservation when you are at the train station with bags.
It's just great, we ordered a minibus on 04.09 at 8:00, and as a result we left Gomel at 09:15 👍👍👍 Just the best service, thank you for helping me to be late for the exam!!!!
Constant transfer of the minibus time. There is one time on the site, but it turns out that the car does not travel at this time.
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Кристина Ж
Level 5 Local Expert
June 21, 2021
I had a business trip today, so I need tickets. The driver who drove them in the morning gave them without any problems. The driver who drove in the afternoon gave the tickets with great reluctance, and even the time was 9.00 in the morning, saying what difference does it make to you and so it will go.
There are no questions about the trip itself. But! The price is constantly changing. There is one price tag in the application, 30 minutes before departure they will send an SMS stating that the cost will be higher. And so it is every trip
In general, they are arrogant - they postpone flights not for 20-30 minutes, but for an hour and a half. Disregard for passengers. We are waiting for them to be transferred to the "regular". It is high time to restore order in Mozyr transportation.
You will not go at the time you ordered the minibus for. It's easier to guess any number and order for it, they'll call and reschedule anyway. This office has neither conscience nor honor. I don't recommend it.