On arrival in Minsk in the morning, I immediately went to MTS to make an ESIM. (They are not available remotely for purchase in St. Petersburg.) There was a queue of six people at the salon, I stood for an hour. (There is good coffee next to it, there are buns.)There's a girl who works, she's
She tries, but she still doesn't make it. This year, the operators agreed to cancel roaming charges. I don't know what they agreed on. But be prepared for the fact that upon arrival, in reality, upon arrival, you will stand in line for a long time so that the MTS operator can contact you. I almost missed the minibus to Vishnevo. Therefore, it is better not to plan trips on arrival right away. You come to Minsk to stand in line at the MTS operator. Therefore, you can take sandwiches with you. I have MTS in St. Petersburg, and I bought MTS here. Moreover, only a guest taoif is available for 30 rubles. But the service for this money is zero. There is no organization. The beginning doesn't work at all. Just the phrases that we agreed on. It's a mess. In the morning, 1 person works at 8 o'clock and the queue is longer and longer than in the Soviet Union. It's a good thing it's not Ancient Russia. Be awesome in general.
We bought a sim card as visitors for an increased fee. The Internet was needed for orientation and work. We bought, installed, and distributed the Internet on a working laptop. After some time, an SMS message arrives that your 100 MB for distribution has run out, then pay. Thanks for the warning at the time of purchase. As a result, it's just an unnecessary SIM card. Next time, please warn us about such nuances, otherwise we visitors are already used to the fact that there may be a limit on distribution in the capitals
Unlimited Max for 39.90 per month is 1.33 per day. Unlimited traffic for smartphone and tablet with no speed limits. As I recently bought a new phone, I had to download a couple of resources for games. And what did it turn out? After 100 GB, the speed was limited to 5-7 Mbit/sec. I advise you to think about whether to use MTS services.
In Minsk, the Internet is about nothing, although LTE writes. He jumps on communication towers, when switching between them without Internet at all. It's not worth it. When talking in a building, the same problem occurs: the interlocutor may not hear. It is sad that when switching between operators, the mandatory period is 90 days.
After 20 years of using the services, this year I became disillusioned with the edge of normal communication and there is no Internet even in Minsk, and they are going to launch some kind of 5G for whom these show-offs, you make what is normal.
It's time to change the operator\_(ツ)_/
Good afternoon, I want to address the management of MTS communications how your operators pay attention to customers.If a client leaves a request or complaint , it means for a reason, but what the operators do , they just close it and no one looks at it, I found out after the employee called , I wrote to transfer the number to another operator and I got a call, I asked a question , it turned out that my applications were simply closed, but not transferred.I want to draw attention to why operators do this and why there is nothing other operators don't have such a wonderful way to keep it up and the management doesn't care about it.
At the moment, all MTS operators are misleading us.For the reason that the Internet stops working at 22.00 and starts at 9.00.And then the message goes on.We have fixed the problem with internet access. But the money was withdrawn, and they have been withdrawing every day since January 25 (for a monthly payment).For 11 hours of idle Internet.This is arrogance.It is necessary for all subscribers to call the MTS operator, and leave a complaint about the broken Internet.So that they resent this written-off money
I returned the phone number at 8.40 a.m. on 09/22/2023 in connection with the termination of the contract, the queue is large, that's right, but this is the only place that works in the morning. Despite the fact that the queue is slow, the employee (a girl, whose name I think is Julia) is just working at top speeds, so the slow movement of the queue is due to the slowness of customers. Therefore, I express my gratitude to the employee and thank you very much!
I bought a SIM card, an employee Evgeny worked, he served a woman very incompetently in front of me: he was rude, he also talked to me afterwards, although everyone spoke to him very politely, perhaps he works with such an attitude, because this is the only communication salon at the station and there are no competitors, but it is very unprofessional to work with such an attitude to people
First, it is worth noting that the department itself is located on the 1st floor. So I hope you won't be like me wandering around all the floors looking for a stall. It's 8 a.m., the queue in front of me is 5 people. In general, thanks a lot to the employee who makes everything very quickly. By the way, only the tariff for ~ 650 rubles unlimited is available for registration under the passport of the Russian Federation. Tariffs for a smaller number of GB are not issued, be careful. I also advise you to take a thing to open the sim card slot, just in case, because people in the queue voluntarily shared it with me)
The company is good, the service, the range, the quality of communication, everything is fine, but why put your employees in such ugly clothes. Polo on girls looks very unladylike. The competitors have a better attitude with this, but it's a pity.
I bought a SIM card on the morning of 05.10.23. I want to note the work of the employee of the communication salon: promptly, discreetly, qualitatively. I ask the management to encourage this employee for high-quality work.
The seller works very slowly. It is immediately clear that there is no competition from the word at all. A SIM card costs 25 Belarusian rubles or 750 Russian rubles. There is a free Wi-Fi from MTS near the stall, but you need to register via SMS. Allows you to enter the Russian number +7 and an SMS with a code comes to it (to the Beeline Russian SIM card for sure, since incoming SMS to beeline in Belarus is free). So if you need the Internet, then you don't have to spend 750 rubles. PLUS, there is a free Wi-Fi with the same registration procedure in the ticket hall on the 2nd floor of the station.
The staff are very strange. Someone is served on coupons and someone is served alive. Explain where the terminal is in the crowd. It's very difficult. Although it is very typical for MTS
It only works until 16.45. The consultant is in no hurry. His computer often hung up. I served 3 people for half an hour. It's stuffy inside. There is no customer orientation.
The main advantage is the early opening. I came in advance, and I just didn't leave. And she was the first. There is a decent queue going to the opening, and the employee is alone. He makes out new SIM cards quite smartly, but there are a lot of people. Therefore, if time is critical, it is better to try not to fall into the "tail" of the queue.
Quite a long service (due to the location and queue), it is better to choose a branch a little further from the station - there will be fewer people. But at the same time, there are no questions for employees, they consult correctly.
Excellent service. I addressed the standard problem of a SIM card for a Russian to open a bank card. The girl (did not write down the name) wrote all the necessary codes, advised when to switch to SMS roaming, explained how to install the application, and most importantly advised which banks to choose, which ones do not work well.
I gave the highest rating because good professional people work, they are always ready to prompt and help in choosing a gadget, for a cozy shop, for a wide choice.
There is a big queue at 09.00. The salon itself opens at 08. We quickly issued a SIM card and provided comprehensive information. The cost of the guest is 20 bel. rub, but these funds go to the card. The next payment is a little over 20. It is possible to maintain the working capacity of the card, providing a minimum amount of money of 2 rubles
There are 40 people in the queue in the morning, the employee barely works, is it difficult to put two? Three? How is it possible to miss so many customers who watch, estimate the waiting time and leave? Get busy. And MTS tariffs, too, you know. The competition is better, alas.
We wanted to buy a SIM card immediately upon arrival. There is a sign on the door that the store opens at 7.30. We stood in front of the closed store until 7.50, a huge queue gathered, but the seller did not appear.
A comfortable lounge at the train station. Good sellers provide detailed advice, help with payment and activation. The only thing that is inconvenient is that they work from 8 o'clock. And the train arrives at 6 a.m... You've been waiting for 2 hours.
It's terrible, stuffy, hot, the queue was third, but they answered questions to people after me.... Then the computer froze.. Half an hour - 2 people were served.
With a large number of people , one employee works there ((I stood in line for more than an hour . The girl is well done. I did everything quickly and efficiently. Are there really no people in MTS?
We could have made several tariffs for tourists, we arrived for a couple of days and paid for a month, it's a shame. You cannot distribute this data plan to another phone.
I was very disappointed in this telecom operator.
They don't sell you or help you buy goods in the store, they just sell you!
Be careful, carefully read the documents that are signed and the integrity of the products, sellers may knowingly sell the phone with a defect. Well, then you will suffer!