It's a very long wait, despite the small number of people. Tom Yam was waited for more than an hour.
The refrigerator is mediocre. It's not enough. Kholodnik's rating is 3.7 out of 10
I've been to the institution 2 times, I won't come back!
The last visit left unpleasant feelings: the administrator does everything except his job: he sits on the phone, chats on it, rides on a swing with clients, pays attention to the hall and guests 0…
The waiters and the kitchen also pumped up, we had to wait 40 minutes for hot food with an occupancy rate of 50%. I had to ask for the next glass of beer, there was no initiative from the waiters, the waiter could also bring the finished dish, not remove the dirty dishes and leave empty-handed, I had to ask to clean the table.
There were no questions about the hookah.
We came on 22.06. of the advantages:
-pleasant music
-beautiful interior
- clean toilet
- a large selection of tea
Minuses:
-the service takes place with a dissatisfied person
- waiters do not see when to approach, do not react to signs
- the coals were changed after 5 minutes, no one else came up
I've been to this place twice. And I didn't like the service! Hookahs are not bad and hookah guys are doing their job well, after 20-30 minutes they come up and check the hookah. But the waiters are terrible. They brought the menu and disappeared for 20-30 minutes. The table was completely unprepared for landing. It was wet, and in the end I had to wipe it myself. When the waiter came up and brought tea. I saw that there were napkins on the table, according to the laws of catering, the waiter must remove them himself. He ignores it. And he's going to leave, so in the end he had to ask for it to be removed. What we get a look at, and the appearance of the person said from the category of I'm doing you a favor and with such a dissatisfied face, I still took it and took it away.
The kitchen is delicious, but the staff does not work well, especially the hookah people. When replacing coals, you can hear the phrase "if you want to change the coals, then..."
Pay attention to how your administrators accept table reservations over the phone. Customer orientation is completely absent, even the intonation with which they speak to guests completely kills the desire to come to you. As a result, we went to another wonderful place where we were greeted with joy. They called on 24.01
It's a very cool place! Modern interior, interesting idea with games. Very tasty cuisine, a good and decent selection of dishes. Good service. Everything is 5+. But there is one disadvantage for non-smokers - smoking is allowed, but I understand this concept.
I definitely recommend it!!!
A good hookah room where you can sit and relax. The service is good, I liked the dishes. But I didn't like the hookah, and ordered tea, a large selection of tea, but as if it were just jam diluted with boiling water. Not impressed
Horror, the service is at zero, you need to approach the waiters yourself, you need to look for any staff yourself, the waiter mumbles when he takes an order, looks into the void. In the kitchen, we ordered a burger, it was raw as well as French fries.
If you think that the check was so-so, you are mistaken, the amount of blah was worthy of a rest company, I do not advise this institution!
Good day to the workers and ordinary visitors of this wonderful institution, there is a lot of atmospheric music / friendly staff and excellent staff, I want to make a note for the guests of this institution
1. The staff is always good-natured and nice😘
2. Here you can sit perfectly with friends and family.
3. You will always be served here with warmth and soul.
4. You will feel cozy and comfortable here, like your grandparents in your native roof.
4. You will not notice any remarks or sideways glances here, regardless of appearance and status.
5. If you find yourself in financial difficulties when you cannot buy a simple warm water for yourself, the service staff with a smile and warmth will offer you either a little water with a lemon, or hot and delicious tea.
At the end of the note, I express my great gratitude to the administration and staff of this institution, friends, you deserve everything beautiful in this world.
The impression is contradictory.
Of the advantages: I really liked the thoughtful design and organization of the space, it is certainly impressive. A good map and menu in general. View from the window-beautiful, park, library.
And now let's talk about the cons.
What immediately "kills" is the staff. They do you a mega favor by communicating, accepting an order, answering questions.
Then, in fact, to the hookahs themselves. There is a shop at the entrance, which offers a fairly wide range from hookahs to accessories.
Further to tobacco : at the time of the visit, we can say that the assortment is very average. Resonance with the appearance of a hookah area with a large hookah park and a type of large assortment of tobacco.
The quality of cooking and communication with the hookah master itself: in addition to the fact that the hookah master starts arguing with you about the choice of tobacco, which is already unacceptable, he does not really listen to you, the serving time is more than 30 minutes... At the stage when the hookah is not yet on the table, I say that it is not that overheated, but it just BURNS. Again, I argue, I force you to take off the shoe, which I usually don't do. Yes, burnt tobacco, the cat is impossible to smoke. It is not without effort that the hookah is being redone for us. Do you think it's for the hookah that I'll go to this place again?
God forbid you get on a day when someone is celebrating a birthday. Especially if it's an employee of the institution. You will listen to the music of one table of the institution and you will have to put up with it, BECAUSE all the coordination will be through the birthday boy's table. Moreover. You will not be able to overbid the ability to order songs, everyone absolutely does not care about you. So... Either go to a party mint or find out in advance if a birthday is being celebrated at this moment in this institution. It's not pleasant enough. .
It didn't catch on much, but it's cool, tar tar is delicious, I'm an astronaut, and before the flight I decided to go in, there was a pleasant remainder after the hike, I'm already flying away, bye-bye, lol, I love you, come on Skype, bye
I would like to have the opportunity to work under a hookah with tea. But unfortunately there is no way to charge the laptop on the terrace. And Wi-Fi is practically not catching. The terrace is pleasant, but without an outlet it is useless in my case.
A place for hookah lovers. The kitchen is of an average level, without frills. The staff is a bit lazy (in my opinion). I've been twice, I'm unlikely to go to the third.
The hookah is good!! But the price bites, 47p is too expensive... the service is excellent, they come up, look after the hookah. The coolest music, lights!! I recommend
We visited this institution in July.
Only lunch was brought from the menu, although the whole establishment ate normal cuisine.
Hookah on grapefruit, smoked for a maximum of 40 minutes. Mint in Moscow is a much better service!
A great place, pleasant and courteous staff, a gorgeous view of the library, and the summer terrace is generally a sight to behold. A good hookah. Prices are biting a bit.
Everything is bad. It started with the fact that we booked a table very much in advance. On the day of the visit, the administrator randomly searched for our record, but did not find it. They put me in the middle of nowhere,
The place is good . We ordered Caesar with chicken as cheese , the cook overdid it , which is not possible to eat . The hookah is super . Desserts are great too .
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Кирилл Марченко
Level 5 Local Expert
July 21, 2024
The atmosphere is great! Food and cocktails are normal, although not cheap. But the toilet ruined everything. The horror! Shame and shame. The stench and the sticky floor. By the way, there are traces all over the floor from the entrance to the reception. When you leave an institution and the light falls from the street... and you can see hundreds of shoe marks. Do they not wash the floor at all, or did I just get to such a time (15.00 on Saturday)?
We had lunch on 17.10. The place is excellent. The food is delicious. But the staff seems to be crowned.Especially the blonde waitress, I got the impression that we are serving her and not she is serving us
By hookah 5 hardening, by service 5. I threw off a star for the kitchen! Steak is not steak. And filet mignon. Or a medallion. Arrange the menu or let the waiter tell you that this is not a steak.
Mint is a very cool place, a cool hookah, delicious and fresh food :) excellent tea, the very atmosphere in the room, the color scheme - this is the place where you will come again :)
Fast and high-quality service, very friendly staff and a large cozy terrace overlooking the national library 🙃 a great place for an evening hookah and pleasant conversations
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Андрей Коник
Level 14 Local Expert
January 13
A huge selection of Tobacco Products, the professionalism of hookah masters is on the level!
When you are going to a large company, be careful , they always add extra positions to the check , three times they were -three times they added extra, when you come up asking for a complaint book and an administrator, you meet a boorish attitude , apparently they take extra positions for granted. I do not recommend going to this eatery)
In short: terrible service, the food does not match the price / quality either (chicken burgers are rubber in places, the sauce in caesar seems to have stood for several days), an average hookah without wow effect (there is no gastronomy), a small restroom (one toilet and one sink in the men's and women's rooms for the entire establishment!)
Long: We came to celebrate a friend's birthday, for the whole evening we had 3 waiters and almost 2 hookah men, "almost", because when we came, they clarified with us whether we needed him, and we replied that yes, while waiting for 20 minutes, we asked our second waiter to call the hookah man One more time. After 5 minutes, the first one came, and after another 15 minutes, the second one. We ordered several jugs of juice, but as a result, glasses were waiting for 10 minutes, and without waiting, we had to catch one of our waiters to ask for them separately, after a couple of minutes they still brought after that. I was very upset by the presence of only one toilet, with one toilet and one sink, and it's okay for men, but for girls this journey took about 25 minutes, and the women's queue goes along the tables, since it's all right in the hall, for such a large institution I consider it an unacceptable luxury to save on restrooms. There was a curling iron at our table, because we were specially booked with it, but the joysticks were charged for 20 minutes of play, and there were 8 accounts that needed to be rechecked to understand which of them games were available for playback; the number of games leaves much to be desired). There was another interesting point about the discount: we came 4 days after the birthday, the waitress said that there would be no discount, since a maximum of 3 days after is acceptable, everything would be fine, but we wanted to order a friend a greeting with a cake from them, and after the hookah man changed the coals for us, quietly asked how to organize it. He replied that the discount on the hookah would be 20% anyway, despite the 4 days after the birthday, and the cake costs 50 rubles with congratulations. When they asked for the bill, they did not find any discounts on hookah, they clarified with the first waitress (for some reason she counted us, although the second waiter was the best of all three, and I would like to leave a tip to him), about discounts from the hookah, to which she said she would check with the administrator. Then there was a very interesting action on her part: we put the money in the cash register and just wanted to know what they would tell us, but instead the waitress just silently came up and took the money, without reacting to us in any way, and then just brought the change without explanation. After all this, I went up to the administrator and expressed my opinion, but there are doubts that this will somehow change the situation - next time I will ask for a complaint book (there was not so much time, since we decided to go to a better institution).
As a result, I do not recommend this institution for large companies, as you can really regret the time spent and spoil your holiday.
P.S. I was here 5 years ago, and I was also dissatisfied, which is why I did not visit this institution for such a long period of time. We thought that during such a time, something had changed and become better, but alas, there are still places that nothing will help anymore
If you have an extra 150 rubles, you can give them to the first homeless person you meet, you will be safer, but if you want extreme sports, then you can visit this institution.
I'll start with the staff. The waiters don't give a damn about you so much that they won't even try to pretend that they don't. None of the employees of the hall could tell the composition of the dishes that they offered to try. But okay, let's close our eyes to this, it's more interesting that when they bring you a receipt, they will punch a fletwhite in it instead of cappuccino, they will add a salad to the receipt, which they will simply forget to bring you, and finish it all with an additional receipt for the sauce that they forgot to put in your dish.
Now the kitchen.
The food here is not just bad, it is so bad in quality that it is safer to eat in the dining room. Imagine a dessert for 12 rubles (fondue) with which you will be served ice cream, the cheapest you can find.
Next, pasta with cheese for 18p, 360 g they will forget to put the sauce in it, and then they will bring it to you separately, for an additional payment)) But it is much more interesting that the cheese paste will taste like mushrooms, which are not in the composition. But even this can be ignored, well, sometimes the cooking is disgusting, not everyone is given, but the cherry of this institution will be that after such a wonderful dinner you will simply get poisoned. Half an hour of vomiting and two packs of activated charcoal are what you should prepare for if you decide to eat here.
In general, I'm not even angry, I'm just shocked by the quality of food and service in this place
The last time was disgusting, the staff was disrespectful, the waiter and hookah waited 25 minutes.
There is no desire to paint, on Saturday there was a terrible feeling after visiting. Other days, everything was fine.
Therefore, I give 2 stars for the last visit and the staff.