A cozy, small hotel. We were a family, we lived in a family room with 2 rooms. Great location. There is everything you need. Friendly, friendly staff) breakfast was brought to the room, daily cleaning. We liked it
A small cozy boutique hotel. Comfortable, but without chic. Everything is clean, but not snow-white.... There were approaches in winter among the snowdrifts-that's another quest.... But overall, given the very good location, we were satisfied
Very cozy hotel, small, helpful staff! The location is excellent, there is a public transport stop nearby, many cafes and restaurants. There is also a park and attractions nearby)
Great hotel, everything is clean, all the amenities are there. Very hospitable receptionist, very well received. We slept well, the room is quiet. Among the wishes, I would like feather pillows.
Excellent location, clean, clean bed linen, towels, bathrobes, good breakfast (brought to the room), friendly staff, normal Internet, there is a kettle, tea bags. It's not noisy at night.
Good location and price. For Kazakhstan, it is quite a good hotel, in terms of price-quality ratio, that's what you need. The impression was spoiled by unwashed windows, and the bathroom was surprised instead of a shower :)) but this is not particularly critical)
Clean, sound insulation without complaints. There are a lot of sockets in the room, at every convenient place, just everything by hand. There is a kettle, cups, tea in the room. Several bottles of water in the room, in the hallway and plus a water cooler. There are slippers, bathrobes, dental kits. The receptionist was very friendly and hospitable. I would like to mention the bed separately - a fairly hard mattress, but it was great, it was very comfortable to sleep, nothing falls anywhere - very comfortable. There was a balcony, but it was not possible to use it - it was too cold days in Astana))
Overall, almost good. The impression of an unkempt area in front of the entrance and dirty windows is spoiled. Otherwise, it's good. Well, they left an expensive charger with a cord in the room, no one contacted us, they did not offer to solve the situation. It's sooo uncomfortable when traveling.
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drmdmn
Level 13 Local Expert
December 7, 2024
The rooms are clean and cleaned regularly,
The 4-bed room was as comfortable as possible for the money, with two rooms.
The air conditioners are working. if you arrive by car, parking is a problem, especially during rush hour.
Wi-fi in the room catches very poorly. It is absolutely impossible to solve work issues with such an Internet.
In the same house on the 1st floor, takeaway food is prepared: pilaf, shurpa, manti, everything is more or less tasty, for sane money.
There is a park across the street.
If you book through aggregators, they persistently ask you to cancel your reservation, arguing that you do not want to pay a commission to an intermediary, but they do not offer any "buns" in return.
Nice new hotel in the city center. Within walking distance of the main attractions. Nice interior, everything is new, clean, the mattress is solid orthopedic. There are shampoos, gels, toothbrushes, paste. Ideal for a short stay
Great location, everything is close in a few steps. The rooms are clean and cozy with all amenities. It's not the first time we stop, we go on a business trip, everything goes boom.the documents are provided. Polite staff, especially thanks to the administrator Gulzhan was settled without problems at any time, regardless of day or night. Among the disadvantages - breakfast was removed earlier, breakfast was included, there was a cafe downstairs, it was also closed, which is very inconvenient, you had to go somewhere to have breakfast. Otherwise everything is fine, we recommend the hotel!
The room is clean. The bathroom is in order, there were no problems with the mixer and the water pressure. The beds are good - mattresses, pillows without pretensions.They didn't hear the neighbors at all. In general, I recommend a hassle-free city hotel near the main tourist locations of Astana.
Excellent location in the city, almost the center for reasonable money, you can walk to almost all the main attractions, the room is cozy with slippers, fresh towels and bathrobes.
We booked a room by phone. The room is clean, everything you need is available. The location of the hotel is very convenient, in the very center of Astana. There is no breakfast. But there are many cafes nearby where you can have dinner.
The advantage of this mini-hotel is only in cleanliness, politeness, the availability of a bathrobe, toiletries, a bathtub, a set of towels, tea with sugar, bottled water.
Minus, even if there is a free room and you arrived 1.5 hours earlier, they will still charge you money in the amount of the expected time (2000 tenge), there is no elevator-it's very bad when you are with a suitcase, it's not convenient to climb two flights, there is no assistant.The door to the room creaks-there is no one to lubricate it.When calling a taxi, you have to run around the area-there is no convenience of feeding the car, you do not understand where it will arrive.You also have to climb the stairs to the hotel itself (which have not been repaired for a long time)There is no ramp.There is no storage room (but there is a utility room that they offer).
The location is good, but not quite, everyone is stressed by the left bank.
In general, it was not bad, but the disadvantages of this hotel outweighed all the advantages.
The advantages include the location in the city center and the relatively inexpensive room rate. In my case, this is 200,000 tenge per day. The room is small but cozy.
The bathroom is clean.
Of the minuses, you can't wait for cleaning. I had to remind you. Breakfast is brought to the room on time. A poor choice is scrambled eggs or porridge. I advise you not to take porridge at all! It's just terrible. Soaked large oatmeal flakes floating in milk. Cold and tasteless. Sometimes they may not put tea or yogurt.
The room constantly smelled of different food, very strongly.
And when we left, we were not given the documents for the accounting department. Super!!! And they also said that it was their own fault, they should have warned them a few days in advance. Although it was dissuaded at the entrance.
In general, the impressions are contradictory.
Quite a normal hotel. Good location and comfortable rooms. The view from the window to the courtyard is not particularly picturesque, but the rooms themselves have everything you need. The staff is friendly. It's expensive, but there are many attractions nearby
It's a beautiful place. Modern interior. The room is warm. We checked in at 2 a.m. without any problems. Everything is on the level. Adequate prices. I would like breakfast, then it would be perfect.
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Давид А.
Level 5 Local Expert
August 5, 2024
A neat and quiet hotel with a very convenient location. The reception is polite, water is supplied every day, a dental kit is present, the conditioner is working. For your money, a good option
Room for two, clean, towels, bathrobes, slippers are one-time 👍✌️bottled water was supplied to us every day.a block from the city center (singing fountains and gorgeous lawns). They greeted us with a smile, and that means a lot😃👍✌️ I liked the paintings on the walls in the hotel .
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arimanussr
Level 11 Local Expert
July 27, 2024
Nice hotel, quiet location, reasonable price, cozy, clean. The sights are within walking distance.
Hello) great hotel, with a great location! Nice, friendly staff! Who is from Russia and who needs to call a taxi, feel free to ask the administrator! Wi-fi works perfectly, for breakfast scrambled eggs (2 pcs) yogurt, bread, butter, cookies, coffee or tea to choose from! The room has everything you need, bathrobe, disposable slippers, towel, shower gel, shampoo, toothbrushes. In general, you can safely book!
Clear. There is a refrigerator and a kettle in the room, a set of towels, slippers, bathrobes, washbasins, Wi-Fi. Pleasant and courteous staff. Convenient location. Of the minuses, but this is for my pretentious taste – the pillows are uncomfortable.
I really liked the staff. First of all, they let you bring things in even if there is no money and wait for you to bring them. Secondly, they bring a liter of water every day. It is a 3-minute walk to the center. There is a dining room and a park nearby.
A good hotel, the main thing is clean and tidy like at home. Cleaning every day, there is a kitchen. There are no breakfasts. To relax in the city center is the right place.
A nice, quiet, clean, cozy hotel. Convenient location, the very heart of the capital.
The staff is friendly, in general a very good option for a reasonable price.
We took a family room, a spacious room, linen can be changed at least every day, the bathroom is also spacious
Of the cons, there are two floors and no elevator, the entrance is also not equipped for check-in with a baby stroller
A great hotel in the city center. There is a large family room. Clean, cozy, not expensive. The only thing that overshadows is that there are no large grocery stores nearby.
The hotel is very clean. Breakfast is served in the room in the morning. Everything is nearby, you live in the center of the capital. The Junior Suite is a large, comfortable room. The bed is as it should be, the mattress is new, there is a phone charger near the bed and a small bedside table under it. Very convenient.
There is one fat minus - the TV shows poorly, something with the antenna cord. You should have put a shower in the bathroom.
Good afternoon!
In general, everything is fine!
But we need to update the towels, they are already yellow!
There is not enough overhead light at all . Wi-Fi is suffering, it needs to be strengthened
But if you only come to spend the night, then it's quite good
A comfortable hotel. Clean and cozy. They clean it every day.
Breakfast is included in the price and it is brought to the room.
Check-in to the room only from 14:00. If earlier, we will make an advance payment of 45% of the total room price.
Very friendly staff at the reception, however, when we arrived we were faced with the fact that the room was practically not cleaned. They asked the girl to get out, part of the request was fulfilled, part was ignored. The audibility is good, you won't get enough sleep in the morning if there are children nearby. The rooms are not cleaned — only the breakfasts are taken away. By the way, they are standard, there are no complaints. Otherwise, everything is fine. The location is convenient.
In principle, it's not bad, depending on what you compare it with. The room size is small, there is no washing machine. The refrigerator is old. The location is generally good
Clean rooms, friendly staff, cleaning every day 👍🏻
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Саида Халикова
Level 8 Local Expert
December 30, 2023
The booking indicated that breakfast is included, but in fact it is not. Plus, they require 10,000 in local currency for early settlement. In Europe, they could have settled 2 hours earlier without questions. And here the room is empty. There are no supermarkets in the vicinity, not far from Burger King. The room is clean, there is a kettle and a shower.
There is no elevator. He dragged the suitcase with his hands to the second floor. In the first room offered, the windows were whistling! And it's cold. I corrected to change the number. The new room does not have a pleasant smell in the bathroom. They warmed the car under the windows half the night. The audibility is strong.