Neo Bank
198 reviews
March 28, 2023
Categorically inconvenient working hours for individuals. There is only one salary card, there are no card options. The service agreement was drawn up legally incorrectly. The waiting time for registration is very long. They don't tell you about the possibilities of using maps, read them yourself, they say. There is no mobile application for individuals, it is not convenient
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March 25, 2024
The only disadvantage is that there are few booths for making secure payments
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June 7, 2024
I really liked the service. Keep it up !
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October 26, 2023
I have not seen such a slow bank in my life for more than one, an empty hall, an hour was waiting for a call. Where is the customer focus?
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March 27, 2023
The mode of operation is definitely not for individuals and the working class))) 1 day a week until 19, the rest until 18🙂
There was no queue at all twice.
The staff was more than friendly.
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July 29, 2022
The service is disgusting. It was necessary to make a certificate of closing the loan. There are a lot of specialists in the bank, none of them wants to work and invite clients. Someone is on the phone, someone is discussing the news, and you are sitting and waiting for them to finally invite you.
It turned out that even if you paid off the loan, you still have a certain percentage.
Be sure to take a certificate, even though the price here is huge for it, for a piece of paper
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May 25, 2024
I used to come here often to change the currency. Today I came to exchange Belarusian rubles for Russian ones. I ran into a boorish cashier. I'll go to another one next time.
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January 16, 2021
I worked at this bank.There are pros and cons. Pros: there is a good exchange rate for buying currency at lunch, favorable deposit rates, there is a mini-coffee shop on the second floor. It is profitable to purchase bank cards with a cashback. There is insurance for traveling abroad, Among the disadvantages: there are very long queues, lack of an elevator for the elderly and disabled. Positive:
+Profitable for business, there is Parking in the courtyard, convenient location of the bank in the city center near the Komarovsky market.
-Inconvenient maintenance of operations for FL (long waiting in queues).
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February 2, 2024
The slowest bank in Minsk . It has been checked neither once nor twice . I do not recommend it.
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April 30, 2023
Wonderful people work, professionals in their field. We are always ready to meet our clients.
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June 9, 2023
There is always a good exchange rate. Fast service and courteous cashiers.
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March 17, 2024
Two of my organizations are serviced there, I think it's a good bank
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April 2, 2023
They are misleading with loan offers.The information in the advertisement is not reliable.In fact, only small amounts can be given without documents and delays...
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February 15, 2022
An excellent bank, the interior design of the room is very interesting. The staff is responsive and highly qualified. It's a pity there aren't enough ATMs in the city.
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October 26, 2024
Service 5*
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January 18, 2023
I do not understand how a bank can have 1 branch, while the working time is up to 18-19. On weekends, the day is off. It is not clear to a working person how to visit this bank.
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November 18, 2024
The best bank 🏦
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December 4, 2023
A good bank, everything works quickly and smoothly
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June 17, 2022
A disgusting bank, they expose deliberately low exchange rates, which they do not have available. They don't pick up the phone. I was driving from the other side of the city to buy euros, stood in line at the cashier for 20 minutes in order to find out that there was no euro and there was not even
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October 4, 2024
A good bank.
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July 24, 2022
I took out a car loan here. There was no choice. Now, after talking to the bank for 2 years, I would never take it here. I can't reach the main office. Specialists sometimes make mistakes in the certificates, then forget to report something.
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September 10, 2021
A great bank. Fast service, a wide range of products at an affordable price. Currency is always available at favorable rates.
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November 3, 2022
Excellent school, children are happy with their classes, very responsive head
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January 6, 2022
The service is good, but there are not enough ATMs in Minsk to withdraw money, and I would like to update or correct the mobile banking application, since it is a little out of date and has many flaws, for example, I could not pay the car tax using a QR code.
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March 13, 2023
Very decent attitude to the client, there is almost no queue, a comfortable soft waiting area.
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April 18, 2023
We made a safe deal for the purchase and sale of an apartment , everything is clear and understandable 👍👍👍
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August 15, 2022
Terribly slow, only 2 cash desks work, there are a lot of specialists, but the cash desks do not have time to serve, 1.5 hours to receive a transfer, this is a mockery, I will never go to this bank anymore
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November 30, 2021
convenient, fast and modern. The exchange rates are current. If you want, change it at the exchanger, if you want at the ATM. For phys. This is the best option
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August 22, 2022
The only bank that causes confusion, anger and unwillingness to apply here, because it rejects new banknotes, which will be gladly accepted in any completely different bank. "The Theater of the absurd."
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December 6, 2021
A good bank, probably, with the highest interest on deposits. It is characterized by fast service and friendly staff
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December 22, 2021
A good bank with the ability to serve a large number of customers. You can not be at the meeting rooms even if there are free seats on sofas and armchairs.
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June 8, 2022
Almost always the best course! Small queues, pleasant staff)
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December 17, 2024
The norm
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May 29, 2022
A great team, if you have any questions, they decided very quickly, although I am not a client of the bank. Thank you so much for your work!
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July 1, 2021
A good bank. Two cash desks of the exchanger with a separate entrance from the street. There is a good operating room on the 2nd floor. The air conditioner is constantly on, which is nice in this heat. The queue is moving fast. There is a running line with currency rates on the pediment. It is convenient to get there.
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August 29, 2023
A muddy bank. I sent a card for a week. Its activation never took place
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June 19, 2023
Attentive attitude to clients, concern for the prevention of fraudulent transactions with individuals.
Fast service
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April 22, 2023
The bank performs its functions perfectly. It is a pity that there is only one department.
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October 9, 2023
Money gram transfers can be received in 5 minutes
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September 15, 2023
Everything is cool!! And quickly!!
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July 25, 2021
My favorite bank. Good service, you can buy a platinum visa cheaply, cheaper than in all banks in Minsk, and the advantages are the same...
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November 18, 2022
Very long service, sit for at least 30 minutes and wait for your turn
Of the 13 windows, 2 are working
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January 18, 2024
Inconvenient location
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January 8, 2022
As soon as they set up an automatic exchange on the street, respect immediately appeared to them) but in general, there used to be questions about the work schedule, some kind of floating one
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July 10, 2023
Terrible attitude towards customers. Incompetent employees
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May 6, 2022
The most interesting thing is that the interest rates on deposits in Russian and foreign currencies are higher than in Russia. We need to think about it
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March 22, 2020
Bta Bank is one of the worst in the country. I have dealt with many banks, but the mobile application of this will give a light to many. This application seems to be there, but you can't log in to it. Well, maybe you can, if your IQ level is at least 322. For ordinary mortals, a great site is available, of course, there is no mobile version, and where you will have to wait for an SMS with a session key every time before logging in, which comes at best every other time. Oh, yes, 3d-secure (the meaning of which has always eluded me) It is activated only through the app, so you can forget about online purchases within the Republic of Belarus. I think we can no longer mention the availability of ATMs. In short: rest in peace, brothers, if you suddenly have the pleasure of using the services of this bank. I've said it all.
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July 24, 2023
I wish there were more cabins and air conditioning
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December 14, 2022
Pleasant staff, fast service,
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November 22, 2022
There are very, very long queues at two unfortunate ticket offices, you can sit for more than an hour...
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