there are about 15 tables in the customer service department, while there is a queue of 1 table in the lending department, the remaining 14 stupidly sharpen mistakes on the poker face, as a result, 3 tickets in the queue and an hour of waiting. for each official piece of paper - 7p to the cashier
Long queues
I submitted the documents to make a card. When I came to pick it up, it turned out that they had made a regular belcard card, because there were no others and the staff did not even report that they did not have normal cards
The bank was "stuck" in the 90s.There is no parking, there are almost no branches in the city, and there are as many ATMs. The smartphone app is generally terrible! I have not met anyone satisfied with the service.
The service is unsatisfactory. I had to wait almost 40 minutes in an electronic queue. The cashier should be more tactful. If you're going to discuss a client with your colleague, then at least wait until the client leaves the checkout, and then close the curtains at the checkout, You need to punish for this. I should have written a complaint, but I didn't want to get upset.