I ordered rolls at Neosushi for a friend's bachelorette party, everyone was very satisfied!The rolls were fresh and delicious, the delivery came quickly and on time, which is also very nice. I especially liked Philadelphia and baked rolls. I will definitely order again. I recommend it to everyone!
We ordered rolls and were very satisfied! The order arrived quickly, and all the rolls were fresh and delicious. The packaging is neat, nothing got wet. I was pleasantly surprised by the variety of the menu and the quality of the ingredients. Now we will order only here!
Sushi is delicious. But the service leaves much to be desired. It's just not realistic to get through and find out why there is no delivery. Either they don't pick up the phone or they drop it. No one calls and warns that the delivery is delayed by more than an hour. Initially, they warned that the delivery interval was 1.5 hours from 18.30 to 20.00. There was no delivery at 20.45. If you get through to 7459, I couldn't get an answer about the order and when the delivery would be. They promised to sort it out and call me back. No one called back. I tried to call again, but no one answered. The sushi arrived only at 21.00. Is it really impossible to warn that the delivery is delayed? No respect for consumers. We ruined the mood on February 14th because of waiting for an order and worrying about whether the order will be delivered or not!!!
Next time I'll think about whether it's worth ordering sushi from you!
For the first time, my friends and I ordered a sushi set. In 2057, the order time was said to be 1h20 waiting time. It took 1 hour and 20 minutes to call the administrator. The receptionist called the delivery guy and said there would be sushi in about half an hour. It took half an hour without a call or a delivery guy. We call the administrator again, saying that the deliveryman has not arrived. She dialed him again and said that he would be at your place in 16 minutes, that other people had detained him...But I'm sorry, I haven't waited that long yet. After about 15_20 minutes, the deliveryman arrives. Without any apologies for the long wait, he just gives away the sushi.. as a result, the baked sushi and batter were icy...ordered for the first time and for the last time!(
The rice is overcooked. The rolls do not keep their shape and, when trying to capture them, fall apart. The rolls themselves are glued together and it is impossible to disconnect them so as not to lose their shape. There is also a huge amount of wasabi in the roll. If there were less of it, it would be appropriate. The "pieces" of the roll themselves are different in shape and filling from each other.
We ordered sets three times, and all three times we were underweight. The last time (11/20/2024 we placed an order), the set came weighing 995 grams WITH PACKAGING, whereas the declared weight of the set was 1150 grams.
I think we will not order more from them, since sushi is delicious in many places, but it is much more pleasant to receive in full what you pay for, it is about respect for customers.
Sushi is not bad! The price is affordable,
4 stars for the work of the application! I ordered sushi and made a note that I will pick it up in 30 minutes! I went there! I arrived and only when I arrived I received a notification that my order had been accepted and I had to wait 30 minutes! It 's almost an hour in total ! Maybe it's not a revision? But it's not pleasant
Very tasty, fresh! Well twisted! Nice prices!Delivery is always on time! This is not the first time we have ordered. We have never been disappointed! These are my favorite sushi at the moment!
A double impression. The rolls seem to be delicious, especially hot (but only if they are delivered hot), but the attitude towards customers is disappointing.
If you order at the restaurant itself, you get the feeling that you are not welcome there: neglect and complete disregard for questions. And if you order delivery, then even if you are close
Delicious sushi, made of high-quality products, beautiful packaging.I used to be skeptical about Japanese cuisine, until one day I tried it. I tried sushi and rolls in many establishments, and they ordered quite a few at home. Yes, it was delicious, but for some reason there was still a feeling that something was missing.Once again, we decided to order sushi and rolls, and decided to try Neo Sushi. The order arrived to us quickly, and at a clearly agreed time.
I would like to note that the courier also wished you a pleasant appetite, it seems to be a little formality, but pleasant.
During the checkout, the operator who accepted the order specifies the number of people to know how many sticks, wasabi, sauce and ginger to put in.Wasabi is delicious (not starchy, but just right), ginger is juicy, not dry, as they sometimes bring, soy sauce is normal in salinity and taste.By the way, the baked ones in foil came to us warm, for which we have a separate respect, since it's not so close to us from the place where they cook, 20 minutes by car, not counting traffic jams.The portions in Neo are quite large and it turns out to be satisfying.I have never tasted tastier sushi in the city, and this is a fact, not just big words. This is exactly the moment when the price fully corresponds to the quality.
Guys from Neo Sushi, I wish you from the bottom of my heart to develop further, please us with your new products, keep the bar at the same level and only go forward! Thank you for the taste, beauty and mood!
A solid 4, minus one star for the fact that Philadelphia was still falling apart. But it's wonderful. after reading the reviews, I was afraid that the evening was ruined, but no. it was delivered in 1 hour and 20 minutes, everything is delicious!!
Delicious, high-quality and generously decorated just as beautifully. I was surprised by the warm rolls. And it's nice that the order was completed in less than 15 minutes.
Thank you and recommend
I used this delivery for the first time and was pleasantly surprised by the quality of the sushi. The order arrived on time, despite the day off and the workload. The sushi was fresh and delicious. I did not regret that I decided to try this delivery service, and I will definitely order more here!
I liked everything! I ordered a set! Everything is delicious and fresh. I definitely recommend you to visit. We will order more! Probably the best sushi in recent times
Terrible drier!!! We ate only rice!! Pay attention to the staff, your assessment and customer base depend on it!! There is no desire to order there anymore!! I don't recommend it!!
We made an order in Neo for the first time and were not mistaken, the Nevada set is excellent, everyone came in, the favorite is baked rolls. In others, the fish is delicious, the rolls have not crumbled. But! There are also disadvantages - the order was placed on the website and we did not wait for the operator to call to confirm the order, we called ourselves, we were warned that the delivery time is 1.5 hours, but in fact even longer! And I also had to call myself in search of a courier! Neo, in order not to lose your customers, change your approaches! Overall, it's a great set for the company
Very tasty sushi. The delivery is excellent, the staff is good 👍👍👍
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Станислав Н.
Level 11 Local Expert
January 26
Among the advantages:
delicious baked rolls
, quick cooking
Of the cons:
Hot and cold drinks always come in the same package.
Some of the rolls had undercooked rice and too much vinegar.
The composition contains a snow crab , of course there is no crab , there are ordinary crab sticks ( so write it in the composition )
Of course, nothing was fixed in the menu.
The cold and hot ones were both packed in the same bag , and they are still being packed .
0 points
The worst sushi we've ever seen in our lives
The baked sushi was just thrown away, it was impossible to eat them.
They also brought cold ones
There are no words
I ordered sushi from the guys for the first time.
I really liked it!
The portions are large, they are adequate, and the sushi is delicious.
I recommend it!
The most delicious rolls that I've eaten!!
Everything is very tasty!
The main thing is that it would always be like this and I will continue to take only from you)
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Полина
Level 5 Local Expert
August 1, 2024
I ordered it for pickup.
It was prepared exactly at the time I chose, which is a plus. This was my first and last order here: the soy sauce is tasteless, in
Philadelphia with avocado, the avocado itself is unripe and hard, it should lie down for a couple of days. Philadelphia with caviar - the rice seems to be undercooked.
California was also on the order.
There is a lot of caviar that fell off the roll even before it was brought to the mouth. At the same time, they put all the rolls in one box, respectively, the whole of Philadelphia was also in this caviar. Kitchen 3 is a stretch. There are better places.
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Г
Геннадий Захаров
Level 5 Local Expert
February 27
I liked everything. I ordered sushi by phone and it was ready by a certain time. I'm not a sushi connoisseur, but everything tastes good to me. My wife understands more and she liked it.
I expected the best, should I check the order in the car or at your place? I don't mind 1.5 r for wasabi (which you didn't put in), but I'm upset because I wanted to enjoy the sushi normally
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Елена
Level 4 Local Expert
February 21
Sushi is tiny. There is practically no filling. Falling apart. There is no crab in the composition. Wasabi is tasteless.
So I also got a hair inside the roll.
There were no problems with the delivery.
Here's a joke for you: the letter O in the name is superfluous. It's Not sushi.
For this money, more or less, I wanted to put 4, but I made an online order, no response, no greetings. Ready, not ready; the order has been taken to work, not taken; no one calls or picks up the phone.
We ordered rolls by a certain time, as a result, the courier was late, the sushi tasted mediocre, the baked ones arrived cold, and I almost choked on a fish bone 👍
The disgusting experience of delivering these rolls
A couple of months ago, we ordered a set from them - we found a long hair in sushi, called the operator - they did not believe us, although evidence was provided, they waved us off and gave a discount on the next delivery.
As trusting people, after some time we decided to order from them again and the second time there was already a tuft of hair in the rolls, it was disgusting.
It took them several days to review our complaint, as they clarified everything with the manager (they had to constantly write and ask in a telegram).
As a result, they gave us a discount again, as long as we didn't touch them, although in fact we had to throw out the whole set and there is definitely no desire to order anything there.
I do not recommend these sushi from the sanitary and epidemiological side, and only then from the point of view of the attitude towards customers.
We ordered sushi and takeaway rolls, six types. We successfully got to the action, the second roll as a gift. Upon returning home, the tasting began immediately. Many thanks to the staff for the good service and to the sushi people for the tastiest and freshest rolls and sushi. Next time, we order only here. We recommend it to everyone!
Sushi has become tiny, dry.
Hot (baked) sushi arrived completely cold, why not provide couriers with thermos bags? In general, the quality/quantity has suffered a lot over time ((I wrote after this happened several times)
It's delicious, I haven't eaten such sushi for a long time.I kiss the handles of the dryer who made them today and even decorated them.everything looks very nice and beautiful.unfortunately, there is only one minus, the Rus is cooked correctly, the tower, but unfortunately it does not reach the taste.I like to eat without sauce and it's not very tasty.I think the master has a lot of orders that the rice does not have time to soak, and it takes 40 minutes.but the rice cooked right, I'm just proud of it. thank you.
This is probably the most delicious sushi I've ever tasted! This is not the first time we have ordered a "Traditional" set - it is incredibly tasty and varied. Today we also tried the preset set - I liked it too. Separately, I would like to note unusual combinations and products for sushi - I never thought that a pancake or ham in sushi would be so harmonious and make the taste really unique 😁
She lived in the house where the company's office is located. I ordered sushi with pick-up. Upon arrival, they handed me a package and wished me a good evening. And everything would be fine if it weren't for... the LACK of sauce, wasabi, ginger. In all civilized establishments, the menu either says that they are not included in the order and must be ordered separately or they are neatly already in the package with the order. I had to go after them separately. OK, I bought the sauce, wasabi, ginger. I came home and already wanted to start dinner.... as it turned out, they didn't put any CHOPSTICKS or NAPKINS. There is NO COMPLETE customer orientation and order configuration. I do not recommend it
Today I made an order for the 1+1 promotion.This is the first time I'm taking this delivery.Very tasty.Fresh fish, lots of filling.I especially appreciated the amount of flying fish caviar.I just love her.And your delivery has enough rolls with it.Pick up on time.Thank you very much for the soy sauce, which I did not order;)I will order again.Thank you.
I made an order on the website, an hour later I got a call and said that orders were no longer accepted, is this normal at all?
It's a pity that you can't give a minus grade
We ordered it for the first time a month ago, we really liked everything! But apparently the normal sushi was only after the opening. The promotion is over now. We've ordered it now, and it's impossible to eat!!! They all fall apart, when you try to get a roll out of the box, all the neighboring ones turn into porridge!!!
We ordered sushi, they were just wonderful, very tasty. A cool serve, even the greens were like decorations!! Of the cons, this is a long delivery (2 hours), but this is taking into account that we are from Malinovka. But we were warned about this!