Odeon Tours
Directions
Serik Cad-23
820 m
Similar places nearby
64 reviews
April 19
I'll tell you about our experience during our vacation in Sharm el-Sheikh. The host was Odeon tours.
Transfer from the airport to the hotel, everything was OK here. Then a meeting with the guide the next day. They told us about the excursions with jokes and jokes. We weren't going anywhere, but we went on a guided tour for $25 per person. City tour and dinner stop at Fares seafood restaurant.
The tour itself was about nothing, we literally ran to all the sights, there was no time for shopping. I was especially upset by the visit to the oil store. 40 minutes wasted. First, aggressive sales of miracle oils that cure everything and their tasting. It feels like ordinary vegetable oils with the taste of odorous additives. Aloe ointment, which is advertised to help with sunburn, does not do anything magical, but only leaves a sticky unpleasant feeling.
The Fares restaurant itself is good, the food is delicious. It's better to order a taxi yourself and have a quiet dinner than to try everything in 30 minutes.
The highlight was the transfer from the hotel to the airport. As our guide advised us, we looked the day before departure at what time we would be picked up. The time was set for 3 a.m. We, as disciplined tourists, were at the reception at 3 a.m. But there was no bus. We assumed that someone from other hotels might have overslept, anything is possible. We didn't panic, we waited patiently, because our hotel was next to the airport, and we had to be picked up in advance. We wrote to our guide. By the way, we're already at home, and our message still hasn't been read. An hour later, at 4 a.m., we started sounding the alarm. Thanks to the caring night manager who started calling Odeon. We got through. They explained the situation, to which they received a comment - "so what, are you just calling now?!". As a result, it turned out that our flight was postponed, and the transportation department apparently forgot to warn the hotel, and so did our guide. They won't pick us up until 7 a.m. Thanks, but we already woke up at 2 a.m. to leave at 3 a.m.
At 7 a.m., the transfer arrived for us, we did not receive any apologies from anyone.
It is a pity that such a negligent attitude at the end of the rest spoils all the feelings from the previous days.
Unfortunately, it is impossible to choose the receiving party when buying a tour, just keep in mind that the printouts at the hotel about the transfer time for the flight home are not always correct. It is better to call the Odeon hotline and ask for the time again.
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December 4, 2024
Another (another) star in the piggy bank of this company. The flight was to Turkey. It all started on the first day after arrival at the airport. The girl who met us announced that we had a meeting with the guide at the hotel the next day and would need to be present so that the guide would give the booking code (at least to track information about the transfer back to the airport). We warned this girl that every day is scheduled with pre-booked excursions and, unfortunately, we will not be able to attend this meeting. They asked for the guide's number so that we could write to him about this code. All the way to the hotel, she thought and thought and couldn't think of anything better than to say that the guide's number is very secret and she won't give it to us. Then they gave us their number to contact us, to which she said, "well, maybe they will write to you." (spoiler alert: no one wrote it.)
Fortunately, one couple who was traveling with us on the transfer got to our hotel and our guide. A couple of days later, it turned out that we met with this couple at the hotel and they gave us the room of our guide ELIZABETH. Wow, the number turned out to be not so secret ...
since the guide did not write to us, we had to write it ourselves. ELIZABETH replied to our message that she was already on vacation and for us to figure it out for ourselves, well, that we needed to come to the meeting so that she would give us the booking code (I don't really understand what the problem was to reset this code to us in the chat, especially since there was information for the guide in advance that we had booked excursions and we won't be able to get to the meeting).
Bottom line: we still did not stay in Turkey forever, the girl at the reception helped us a lot, found out information about the transfer for us.
I understand that a vacation is a sacred thing, but why give a guide who goes on vacation when tourists are assigned to her?
An interesting fact: guided tours sell at least twice as much as the same thing can be found on the Internet. So think a hundred times before ordering a tour from a guide (preferably on any website that specializes in excursions).
TO ELIZABETH, "thank you." It's a pity that you can't put 0 stars, although okay, 1 star was earned for the transfer driver. He fulfilled his function, drove back and forth.
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October 10, 2024
We had a rest in Turkey from September 1-10. The receiving party is Coraltravel. Our guide is Angelina. On September 2, there was a meeting, as usual, information about the hotel (Crystal Flora), but most importantly, it offered shopping and excursions. A day later, a message asking what you have chosen. As soon as they replied that we didn't need any shopping or excursions, the connection with us was terminated. The flight was supposed to take place on September 10, but due to the well-known events in Moscow, the flight was constantly postponed. We tried to contact Angelina - there was no response and no messages. We were evicted from the room, spent the night just by the sea (we are over 70, we were with our grandson), But an agent from Coraltravel helped us a lot, tracking the flight and informing us. That's what supported me - knowing the information is very important, we are very grateful. But Angelina should not work with vacationers, they have not met such a mercantile attitude, she completely discredits the Coraltravel company.
See original · Русский