The number 1 site in every sense of the word. The best catalog, the best comparison of products and the choice of the best offer. And Onliner Prime delivery is the most convenient and fastest delivery in our country. I love it and recommend it to everyone onliner.by
I am very pleased with the purchase of a sofa in the soff store.by!!pleasant staff, everything is completed within the time specified in the contract)))it looks gorgeous, and a lot of sofas have been revised, BUT the eye stopped at this gorgeous model!!!thanks a lot of soff.by🤗
The product catalog is only for prepayment, then after payment you will find out that there is no stock and everything is irrelevant, or stores are cheating on already paid goods that are not on the trail.a day, they say, there was no product, but it is, just the price on the trail. another day and the client does not want to deliver the already paid goods at the same price, as well as fake reviews under the product is a separate topic and not skipping bad reviews, I bought a smartphone with numerous praises, it's a pity I didn't look at other sites, the phone was just bad. I do not recommend placing real estate, Internet trolls wrote all sorts of bad things under the ads, moderators ignored complaints and requests to remove it under the ad, or reacted only a few times. According to the news, there were previously cool articles, for example, by someone under the nickname like Darius, now articles are only on a narrow range of topics of the same type, some of which are the same thing.There is a touch of toxicity- exposure to the bad attitude of certain categories- parkers, for high s/n IT specialists, large families, expensive real estate prices, arrivals and the cult of iPhones, etc. All holidays and events with photo reports are posted after the event without announcing the event before. That is, there is a clear narrow concept of its own. Pros- finally closed the comments, which is great, it was quite a muddy environment there..I read the answers to the comments - zero conclusions, only excuses and unsubscriptions.
I ordered a set of tools through the Online catalog. On the same day as I bought it, I decided to return it. There is an opportunity to return it within 14 days. And then it started. The Online catalog. The amd seller. by How to return it? I'm calling the seller... Begins... To the warranty department for you. Go to the website. Go to the warranty department. Leave a request. You will be contacted... I am writing to the Online technical support with a request to speed up the process of returning the goods and money. In short, the meaning of the answer is: "It's not us. You bought from amd. by" Cool support)
The most comfortable and intuitive platform for choosing anything.
Even if you can't find something using filters (without knowing the name, etc.) or you're just too lazy to search for it yourself... The girls in the window respond with lightning speed!
Many thanks to the operators for their detailed explanations and patience!
The most native and best portal for ordering, searching, evaluating goods, services and everything else. With wonderful helpful and kind staff. All the rays of goodness and good working days
Faced with extremely incompetent moderation on Onliner.by . My ads were deleted without any reason, with the claim that they were allegedly related to business activities. At the same time, there was no explanation in fact, no additional questions or clarifications from the moderators. The employees made the decision only based on their guesses, which calls into question their professionalism.
I contacted the support service with a request to restore the ads, since they do not violate the rules and correspond to the category of personal used goods. In response, I received a standard template, from which it became clear that the problem was not even considered. Complete disregard for the real circumstances and lack of transparency in the verification processes.
This approach is disappointing. Instead of sorting out the issues and ensuring fair moderation, users are simply denied, creating problems out of the blue. If you plan to place ads on Onliner.by be prepared for possible unjustified blockages and formal unsubscriptions of support.
See original · Русский
3
Show business's response
A
Anonymous review
August 15, 2024
The online player began to slide into the "abyss" 10 years ago. A terribly inconvenient and buggy catalog. Product descriptions often do not correspond to reality. It is practically impossible to order anything. The sellers either do not have the declared goods in stock, or the price does not correspond. You post a review, and the moderators reject it. And the next day, the same product with the status in stock is displayed again. The news is not interesting and is often provocative. Alas, the online player is no longer the same
They do not allow me to leave a negative review on the store, which in fact threw me for $ 300+. They cover the store under the guise that an expert must prove the store's guilt (and the expert says that nothing can be proved). Disappointed, registration from 2011 and successful orders for $10k+ and the inability to leave feedback on the seller, without violating any of the rules of the same Onliner.by .
The worst flea market app I've ever come across. Category filters are so inconvenient and incomprehensible that it is impossible to find the right product or place your own correctly. After spending a lot of time posting ads, after a couple of minutes, the moderator blocked and deleted two of them without explaining the reasons. It's absurd! How can you develop with this approach? The app is a complete failure, don't even waste your time!
For many years, and I have been here not for 10 years, but more, the site has simply become not interesting. I used to read the news. It's just not interesting right now, and even more so here. Comments have been muted since the 20th year (pryuet plantain), and no one needs emoticons. I used to use the catalog, including to search for sellers. So it is impossible to use the web version. It's a buggy and nerdy site, and nothing has changed. But even if you manage to choose something, as always there are questions about delivery. It is more focused on the capital, but not on the region. Sellers claim free (although in fact ALWAYS paid) delivery. And as a result, you still have to think about how to receive the parcel and pay for it. Renshe wrote reviews, but given their number, today this is a useless idea when there are more powerful marketplaces or specialized sites for product reviews. The resource died for me, and a long time ago.
I am very disappointed with the experience of shopping in the Onliner Prime store. An order was placed for the Bort BHR-2000-PRO high-pressure washer and payment was immediately made online, as the store promised fast delivery on the same day, and the store does not deliver without advance payment. However, 30 minutes after the order, I was informed about the cancellation of the order due to problems in the system. This caused me serious inconvenience, as I could not immediately order the product elsewhere due to the expectation of a refund on the card. To be fair, the money was returned to the card fairly quickly, but overall the purchase experience was negative. I do not recommend buying from this seller because of the unstable service and unreliable delivery promises. Do not believe the 100% rating, as it is hyped and does not correspond to reality.
The last drop of patience…
They have been placed in the catalog since 2016. In the last 2 years it has become impossible to work, every time there were more and more new rules not in the direction of the store. There have always been at least 20 competitors in our category, but they all left this site 2 years ago.
Daily commission + commission for the order, at least 5% of the total amount of the order (I wonder why not 5% of the cost of earnings). If you count everything, then the online store has 50% of our order, the store will spend 20% on delivery, and in the end there will be 30% left. It happened that we would work to zero when the order was delivered.
Technical support and quality control department leaves much to be desired. Sometimes they respond rudely, do not introduce themselves, they will also say that you will learn how to work with clients.
In any situation with a cancelled order, everything will go not towards the store, but towards the online store. For each question, they will find a stupid answer as usual and make you extreme, which will result in a downgrade for the store, non-refund of the commission or shutdown for N-time. You will never be able to prove the truth. There is a lot more to write…
Therefore, let's summarize the results. One star on this wonderful site... and that's a lot, if you could put minus 5, you would!
The largest online trading platform in our country. There is a huge catalog of products from small electronics to large-sized household and construction equipment. There is also a flea market section where you can find a lot of goods from individuals, where you can buy rare things like collectibles, as well as repair services and much more. There is also a car market section, here you can find a car or spare parts for it. The selection menu, product information and comparison of several models are very conveniently made. Also, the main page always has the latest news and current product collections. I recommend.
The site is only for cutting money from legal entities, you go to the site directly for an order of magnitude cheaper, and there is no news, the same thing hangs for six months, do not be fooled by the prices of this site, they earn money from you.
The news is getting worse and yellower every day, but look, the car on the Mkad was rebuilt for a long time, there used to be a solid resource with big articles or really important news, now it's like this…
There was once a resource that could be trusted somehow.. Alas. Keep in mind: If you bought a fake (or a product whose originality has questions), the moderators will not allow you to post a review in the catalog. That is, the onlineer has assumed the mission of the inspection body, which ensures that the product purchased through the catalog is original (at least he tries to show this with reviews). But in fact, it only places what will directly or indirectly affect the rating and/or sales of specific products/sellers. If the product is not original, they will not let you know about it))) Welcome to reality) I will not buy through the online store, in view of this circumstance, personally, any more. Personally, I will never believe the reviews again (reviews of the store are filtered, as I personally saw 2-3 years ago)... Comments in the news have been disabled. In the dry balance: They openly promote sellers and their products (even if the product is counterfeit), while using the means of reviews they will try to influence your perception....
A cool modern office with a lot of interesting things) Impresses me every time - I find a new creative🔥Well done, guys! The employees are friendly and attentive.... I can say a lot of good words🥰
We collaborated for some time with the online catalog as a seller. I don't advise anyone, you'll just waste your time and nerves and earn nothing with their rules. Moreover, we faced a situation when they themselves violated their rules and when we wrote about it in their support, they stupidly began to ignore us. Then I communicated with their leader, which also did not bring results, then they wrote to the head of the head - and there was silence.
As for the user's side of the resource, it is also difficult to put more than one star here, news is not news, clickbait headlines and other game have nothing to do with journalism. The prices in the catalog are higher than in other stores because the online store cuts a huge commission for itself, which is why sellers are forced to raise the price.
An order was placed through their Prime delivery, payment was accepted in the evening and the delivery time was indicated, the next day they called back and informed that the ordered product was running out of shelf life
A good website. Always interesting articles. And you can also find products for every taste at good prices. There is also a Flea market where you can buy and sell anything at bargain prices))))
They promised delivery before 3 o'clock , they did not bring it, they told you that the courier would dial it now. And I have to go to work at 4 and I've been waiting for half a day. It's just terrible
I ordered on 06.03.my favorite coffee Merrild 500 gr. (House of coffee). It was delivered on time, the coffee is excellent. I am happy with everything! Thanks!
Probably the best portal for the selection and purchase of everything.
And at the lowest price and according to reviews - a huge filter. Everything is relevant. I've been using it for a long time.
I ADVISE EVERYONE
Maunfeld.I bought an electric hob. The consultant at the store explained everything, showed it, and answered all the questions. The atmosphere is very friendly. Convenient parking. We took the goods ourselves from the warehouse. Many thanks to warehouse employee Alexey for his professionalism, willingness to help, and efficiency. We will continue to purchase equipment of this brand.
Once it was a sensible platform: catalog, flea market, services... As of today, they have slipped down to nowhere. And in the Republic of Belarus they have not been loved for a long time. They are cowardly and change their "coloring" when it is profitable for them. Articles and other materials are about nothing, literally sucked out of the finger, complete nonsense. The site has completely inadequate and incompetent moderation - for example: you leave a truthful review about the product, it is published, and then - bam! - and your review, it turns out, was secretly deleted!.. I do not recommend dealing with this resource, and even more so - to have any contractual relations with them.
An online store that publishes reviews of products from the catalog selectively, if the opinion in the review does not match their review, then the review will be rejected.
Pros: convenient catalog, good discounts and a lot of goods.
Cons: they do not post negative reviews about the stores where you order the goods.
Clover has become practically useless, previously there was free shipping and a 5% discount for it%
Now goods with payment via clover are more expensive and with paid delivery.
If I want to buy something, there is a rule for me to go to the Online catalog. I won't necessarily buy through it, but I can view the price difference between other online stores. I advise others to adopt this rule as well
The strangest marketplace for sellers. Amazing illogical conditions for unloading goods, for an online user this is probably a special kind of perversion, but they forgot the safe word. Amazing rating calculation - if the customer himself refused the product, then this will affect your rating) according to the online version, you should probably have forced the customer to buy at any price) It is unrealistic to keep a rating above 80 with these conditions. I am sure that all the stores with a rating of 85 and above are self-promotion... with their illogicality during unloading and other conditions, it is simply not realistic to keep it at 85 and above. Payment terms are something, the store itself cannot choose what to offer as a payment method... There is no worse marketplace on the Internet.
Never enter into a contract with this company. You will only pay for nothing. You will never be refunded the commission money that they withdraw immediately after confirming the order. Even if the customer refused the order, they do not accept any evidence. Better find another platform for the sale of your goods. This is an honest review!
The site broke through the bottom in 2020, as soon as it removed the opportunity to comment on the news. And the news itself has become a complete mess. Prices in the catalog have long been higher than those of competitors, moderation is not at all what.
I like to use this site. You can find out the real and latest news in the country. Plus, it always works quickly and without problems. There is a live forum and a product catalog.
Just the best!) An excellent product search catalog, most online purchases are made through it. There are a lot of interesting news, it's a pity the comments were closed, but given the negative reviews, it was the best solution)). Most people are just guided by the fifth point, they would write ridiculous comments), that's why we live among a bunch of lebirals)))
An excellent Internet portal where you can find anything, and a catalog of goods and services, and a flea market, various thematic forums, current fresh news, interesting historical review articles and articles about various interesting places in the Republic and beyond
They were fucked up by the Catalog department, frankly... More than half of the sellers there do not accept cards at all! When you write about this to managers, the answer is from the category "well, the courier does not accept, yes, but the pick-up point accepts once a week, so what are the claims". The claim is that it is illegal. Read it, if it doesn't work out, contact a lawyer. It turns out to be some kind of nonsense, because if the seller does not accept payment by the terminal, then in 99% of cases he sells illegal, which means he cannot give a guarantee of the quality of the goods. And it turns out that the on-line supports illegal activities, even when the buyer openly complains about it. Negative reviews are rarely published. I wrote to such a seller once - I spent 30 minutes choosing the product and placing the order, chose delivery and payment by card, and the store called me back and said that only in cash, but they could not issue a check, since their cash register broke right now, my order was worth 400p+, I refused to pay like that, without checks, just with some handwritten piece of paper and said cancel because the store refused or was out of stock (so that the onlineer would kick their ass for canceling the order), they canceled the order because the "customer refused". I was outraged by this, I wrote the whole situation to the Onlineer, and they finally told me, "we called the seller, he said that you refused the product and we will not publish a review." Well, like a super -seller, we take his word for it, and my screenshots and my word (and there was also a recording of the conversation!), the buyer's word - in one place.
I will no longer order through their shopping cart, because out of 7 times, only 1 time really brought everything, and everything was clear and normal. I also advise you to think about whether it is worth using their catalog if they do not bear any responsibility for sellers, but they do not care about customers. Let them not earn! After all, they charge commissions from stores for each of your completed orders. Order directly through trusted stores, simplify your life!
The catalog and the sellers in it sell mostly without cash receipts , it is immediately clear why this is so (the left product is without warranty), often the payment methods do not correspond to the stated ones.
It's just Sharashkin's office, there's no other way to say it. I logged into my account without any problems, and today, when I tried to log in, I was asked to confirm that I was not a robot and select the necessary details in the picture, I understand 1 or 2 pictures, but they showed them to me ENDLESSLY. I tried using another browser - the same story. I called - they do not provide support to users by phone, they say, write, wrote and received an answer: "Your application #........... it was accepted for consideration.
We will do our best to sort out the problem you have raised. Please note that our employees, unfortunately, are not able to inform all those who have entered into correspondence about the elimination of these problems, however, if necessary, we will contact you immediately. " If the service and technical support were great, such would-be programmers would have their hands chopped off.
At least somewhere you can leave a review about the company. The site has become clearly disgusting. Of the 5 reviews I left, none were published. They call and ask strange questions about where they bought, when, from whom, etc. I went to the site, chose the cheapest option and clicked order, why should I remember other information? The most stupid feedback system. Now to the prices. I used to come here and knew that the prices here are the most impressive. And now you go to the seller's website from the catalog, and the prices are lower! And now, first you look at the prices on the liner, and then on the manufacturer's website. This increases the time it takes to make a purchase. And if the product is not in stock, although it is indicated on the website that it is. And here is the third point. Occasionally you come across a situation where it is indicated that the product is in stock, you order it, and then you get a call back and they say no. You click on the complaint that the product is out of stock and that's it... Nothing happens, the next day the product is still there, but you will not be able to order it. Why use this feature if no changes are taking place?
The constant spam from the onlineer is very annoying (red numbers on the bell). I am not interested in your suggestions, they do not correspond to my interests at all! You cannot disable this spam. Moreover, it constantly hangs, then the screen burns out in this place!
A ton of advertising is also annoying! Are you not making enough money from the stores that you are pushing so many ads? These banners are full-screen, some kind of caper. The best thing is advertising gambling with sports betting, just top!
Recently, the Onlineer has set the task solely on making money, customers, both sellers and buyers, have stopped worrying about them. Technical support does not refuse at all, you contact - the answer is "everything works for us, so it should work for you." Unrealistic amounts for orders, neither the buyer nor the seller sees the phones, there is no way to consult or consult. Just pay and that's it! There is an alternative today, so the online store will not last long, both buyers and sellers are leaving. It's disgusting that it's impossible to delete an account! I do not recommend buying and selling there to anyone. The scoop is a dumb approach, it's a pity.
The disgusting work of the staff- except for the support - only boors work. Who believe that only they are right. After listening to everything, they begin to speak with irony. They don't give you anyone to contact - they only say general mail, which is not the fact that they look at it at all.