Otbasy bank
89 reviews
May 21
Karaganda regional branch of Otbasy bank zhilstroysberbank Joint Stock Company strives for a wide coverage of the economically active population of the country to participate in the housing construction savings system in compliance with the principles of reliability, trust, transparency and high quality of relations with customers and partners. As proof of this, the employees of otbasy bank: specialists of the Business Development Department of the first category Oshanova Togyzhan Nurlanovna, Erdebayeva Elvira Kuanyshevna, leading consultant of the bank Fazylova Raushan Askharovna, specialist of the first category Adenov Erkebulan Toleuovich, strengthening our knowledge of financial literacy, told about the rights of the depositor and the programs in which it is possible to have housing, provided a high level of Service. "Otbasy Bank" JSC warmly welcomes the client who came to the bank from the moment he entered the bank ,gives a clear explanation and gives directions to the future plan.
Employees of the bank Oshanova Togyzhan Nurlanovna, Erdebayeva Elvira Kuanyshevna , Fazylova Raushan Askharovna, Adenov Yerkebulan Toleuovich may you have good health , fruitful work and success.
Let the Karaganda regional branch of the Joint Stock Company" housing construction savings bank" Otbasy bank " become more depositors and increase their status.
Contributor: Zh.K.Saduova
See original · Қазақша
3
August 16
Good location, good service, clean rooms, not enough places to wait, you need to add and preferably increase the prorusk ability of the staff, they serve for a very long time.
See original · Русский
1
August 27
Of course, there are a lot of people, but the specialists, at least with whom I communicated, are very competent, polite and caring! Thanks for the work!!!✨
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1
February 3
Hoping to get my long-awaited apartment. I go to this bank. The staff and equipment are good. But the problem with flogging is for people with disabilities, it is problematic to stop by. The barrier is not opened. Until I crawl up and tell you myself , then I come back and get off my car and only then I just drive to the bank to park at the sign for the disabled !
See original · Русский
April 23
I liked the service. A competent manager patiently explained everything. I think the staff is competent. Before that, I wanted to close it and didn't know what options there were. But the manager helped with the solution of the issue. I recommend.
See original · Русский
3
April 9
Polite managers, prompt service, spacious room, there is a children's play area, there are three notaries in the building for the convenience of customers.
See original · Русский
April 11
1.5 - 2 years have passed since I received a loan from Otbasy Bank and I have a very good impression of the professionalism, clear and qualified service of the manager Aisulu Bazarbaevna (I do not remember the last name). I want to thank Aisula Bazarbaevna, as well as the management of this bank, for the high-quality selection of personnel!!!
See original · Русский
3
October 20, 2023
Otbasy bank customer service is not like before, at the beginning they had a very good call center service, mortgage lending work on various programs, right now there is not as much influx of people as before. The state and the Government of the Republic of Kazakhstan should work out the mechanism of affordable housing programs, not only for the young, but also for the Second World War and the 1,2 group, mother loneliness, etc. to increase applications from construction companies, attract not only cities and rural settlements, everyone wants to buy an apartment in Astana, Almaty and other cities.The UAPF needs to be renewed, since a lot of apartments were previously received and all their savings were attracted.The guarantor is also to develop....
See original · Русский
1
September 30
Convenient location. Good service and explain everything clearly and accessible
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July 11
Prompt and friendly!!! For some reason, only Koshkarbayev can always solve all issues. 👍🏻
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August 19
Managers are good, qualified. Many of them speak Kazakh and sing. Cash register works super fast
See original · Қазақша
February 21
I was there with my mother, according to her pension contributions, they applied quickly, everything turned out, there was no queue, they work until 18.00, there is no parking, they left the car for 3 houses, but nothing was warm, they walked around, an employee named Kusain got caught, a very competent employee, quickly helped and advised, they left satisfied)
See original · Русский
August 12
The queue is very long, but the specialists at the reception helped well, I did not have to spend the whole day🌺
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October 3
I wanted to get a consultation. It's like a bazaar. They do not issue coupons, they do not control the queue. There are only two consultants
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1
July 1
Everything is fast, efficient, the only thing is parking is still a quest🤭
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March 19
A good bank branch, friendly staff, there are notaries inside, which facilitates registration, bus stops are close.
See original · Русский
3
April 7
He went to the bank to ask about the mortgage. It turns out that there is a girl who explains Well that she is in the bank, the first floor, to the right, the girl who sits on the second to the right
See original · Қазақша
September 14, 2023
Хороший банк, советую всем, проценты низкие, сотрудники очень вежливые, отвечают на все ваши вопросы, а также есть детская игровая площадка
February 10
We need to do something about customer service! 30-50 minutes 1 person is served, in the morning the queue went to the manager came to 14.00, and if after lunch you will not get there at all!
See original · Русский
3
September 25
I love you guys! This department is the best in Beijing Palace! Prosperity! Thank you for making our lives happier!!!
See original · Русский
September 18, 2023
Отвратительное отделение банка, хотя считается центральным по городу Астана.
Время ожидания более 2 часов по простому вопросу закрытия депозита.
Персонал оставляет желать лучшего, мягко говоря.
Расположение в целом не плохое
Колл за ожидание и персонал
2
2
February 25
There's always a big queue! It would be good if there are additional managers for maintenance
See original · Русский
3
May 18, 2023
Хорошее оьслуживание. Персонал оьычный. Но в целом, толковый и компетентный. Время ожидания зависит от вопроса - но в целос, ощцтимо. Отношение к улиеетам оьыкнлвенное.
1
October 16
I don't know, it's just that mom took money there and served the norms
See original · Русский
April 14
It is difficult to apply for a loan. I remember how I got it. There is no systematization, all managers give different information.
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2
August 11
The service is at a high level, keep it up!
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1
October 12
Bank. As always, there are a lot of people there
See original · Русский
January 17, 2023
Удобное расположение, большая парковка вокруг. Быстрое обслуживание. Возможность электронного бронирования очереди
3
November 6, 2022
Очереди практически нет. Время ожидания 3 минуты. Обслуживают быстро, грамотно и вежливо. Не отвлекаются на телефонные разговоры, как это обычно бывает. Очень довольна.
2
1
December 25, 2021
Молодцы, менеджеры и нотариусы работают четко, быстро, вежливо. Понравилось обслуживание, объясняют доходчиво и спокойно! Очень благодарна персоналу и консультантам!
1
June 18
Everything is incomprehensible and everything is not for the people
See original · Русский
August 15, 2023
Отличное отделение
Но очень долгая очередь
Менеджера не всегда вежливые
Поэтому троечка
3
1
September 2
Consultants don't want to work
See original · Русский
1
August 12, 2021
Напротив около мечети большая парковка, машину оставил и прошёл менее 100 метров! Обслуживание быстрое, специалисты хорошие, зал просторный, есть игральная для детей, кофейня, уобщем всё удобно и классно. Когда вал можно как то ускорить, а так все отлично!
3
April 14
Fast, quality service.But what do low-income people do?
See original · Қазақша
1
September 19
There is no currency exchange in the bank!!!
See original · Русский
1
July 9, 2023
Плохо что нет нормальной парковки рядом с банком. Она просто необходима при таком количестве посетителей
December 30, 2021
Никак не могу забронировать очередь. Пытаюсь уже почти месяц, все время выдает что свободного времени нет. Если это из-за Нового Года, то хоть бы указали, что запись начнется после праздников. Звоню в колл-центр там робот, который направляет на канал в Телеграмм. В телеграм набираю цифру для связи с оператором, но все бесполезно.
Как и когда можно записаться на консультацию к менеджеру, посткредит???
1
September 2, 2023
Да банк 0тличный
Накопили хорошо
Будем дальше копить
Сколько не скажу
Советую всем
3
February 10
The savings bank is not for the simple , and the interest is complex and expensive
See original · Русский
1
January 15
They have space interest, of course. A regular mortgage is better.
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3
November 18, 2023
Polite staff. Excellent discussion
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2
March 9
High level of specialists
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December 26, 2023
A good bank. But the boorish attitude is just terrible
See original · Русский
1
September 12, 2023
Ужас😭. Очередь огромная.
Мало посадочных мест для ожидания
1
December 12, 2022
Самый тупой банк , поскорее бы закрыли , и передали функции Каспий банку , все операции были б легко и быстро
1
1
January 31
Thanks to the Bank for its roof over your head.
See original · Русский
1
January 19, 2022
Душно, людей очень много. Все злые, и у всех много вопросов. Талоны бесконечные. Перерегистрация, регистрация. Чтобы спросить стоишь по под часа в ресепшн. Некомпетентные сотрудников очень много. Негативные эмоции от этого места
2
July 7, 2021
В этом банке была всего 2 раза.впечатлило.Тихо спокойно....очереди быстро продвигаются.А отношение ....как. к родному человеку.Приехала с др.города.Они даже пакет нашли.Просто спросила .где поблизости магаз.купить пакет.а они нашли.Потом по телефону.и все ОК. Молодцы.
1
August 8, 2022
Локация для меня самый удобный!
Большой офис, обслуживание быстрое!