Otdeleniye Pochtovoy Svyazi № 26 Rup Belpochta
85 reviews
May 10
They handed me an empty, opened package from an Aliexpress parcel. When asked where the contents of the parcel were, they replied that they did not know, they said only the packaging had arrived. This is not the first time such problems with parcels, parcels are lost in their mail or go into someone's pocket.
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December 3, 2024
The post office is completely disproportionate to the size of the coverage area. Well, at least they made an electronic queue. But this does not help either; almost always only one window works and mail services are provided in it without priority. As a result, you can sit for half an hour or an hour while someone pays utilities, etc.
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3
August 9, 2024
Nice, friendly staff. They work quickly, an electronic queue, which is very convenient. It was the first time, as a package over 15 kg turned out.
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April 24
Excellent department, polite and hardworking staff
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September 17, 2024
A notification was sent that a letter had arrived. This letter contains an important document. I came for him, and they lost him. They promised to look for it and call. It's been 4 days, no response, no greetings. The most negligent attitude to their work. I can't get the document back. It is not possible to get through to them, because they simply do not take the phone.
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2
March 7, 2024
Out of 10 parcels from China, one/two arrive.It remains to be guessed where they go!? Unfortunately , I'm not the only one , as it turned out ... Perhaps I would not have written negative reviews, because these are parcels from China. BUT when I lived on Kletskova and treated the post office on Kabyak, ALL THE PARCELS ALWAYS ARRIVED!
Sellers from Aliexpress write to me "Parcels are in your mail, call and clarify " I call, and in response " there is nothing ". Work through this issue with the staff....
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5
1
January 20, 2024
In tracking, the parcel is in the mail, but they do not send a notification or SMS, if you do not come for the parcel yourself, it is sent back. They often throw parcels into other people's mailboxes or hand parcels not to the addressee but to other people, fortunately, good people came across and brought the parcel to my home.Such a negligent attitude towards parcels is surprising, because not all parcels cost money.
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5
1
November 20, 2024
Good time of day. To begin with, I will say that there is a catastrophic shortage of staff in this department, is it really impossible to solve this problem? There are queues, but the girls are still trying, working. I would like to express my special gratitude to the deputy head of the Mushroom Polina and the head of the department Orlyuk Elena. I have often seen exactly how they solve conflict situations, but sometimes different people come there: drunk and simply inadequate, who think that they owe something to the light. I hope the problem with the lack of people will be solved. After all, you can even reduce the working time and it will be much better, at least 2 cash desks will work
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September 17, 2024
After installing the electronic queue, it became a pleasure to come to the post office. The room is small, now people don't crowd. The air conditioner is always on in the summer!!!
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November 4, 2023
Positive:
- There are rarely queues
-Payment terminal
Cons:
Elizaveta Shimchukevich!
Once again, unfortunately, I get caught by her. Tactless, arrogant, incompetent! No logical tasks are solved in this head. The request to pack the parcel put a person into some kind of stupor. For some reason, he also thinks that going around the corner from the workplace, you can say whatever your soul desires, BUT, Elizabeth, people are not deaf to you. Result:I leave all the time with a spoiled mood!
P.S. The rest of the employees are nice and kind.Thank you for your work !
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5
May 21, 2024
This mail is the slowest mail in the world, if there is an opportunity to bypass it, it is better to bypass it.((((
Sometimes I have to go, but not of my own free will. (1 time per year) For more than 15 years now .
Sad of course
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2
February 3
Queues are often due to the operation of only one ticket office.
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June 23, 2023
A good post office , a friendly staff will always tell you what and how much better I very often receive parcels there, I like everything very much and I am satisfied
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1
4
August 29, 2024
It 's cool , though almost always only one window works , there are a lot of people , and it 's a little dirty
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December 18, 2024
One cash register works on the most payments!!!!!
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August 24, 2023
Good department and top-level service!!! How many times do I come, there is no queue and everything is fast! The staff is pleasant, they will always tell you everything)
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3
2
August 16, 2024
Eternal queues, as it turned out, there are not enough staff. You will think 100 times about how to do without visiting the communication department.
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2
October 28, 2023
The post office is for such a large area, well, very small. Rarely do all three windows work.... The floor of the building is empty, why don't you expand? There is nothing to breathe in the room! The girls are doing well, trying to work quickly and smoothly.
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3
March 29
The worst post office in Grodno
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1
September 5, 2024
Everything is great. Responsive people. They attract young people (new personnel).
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3
June 29, 2022
From the 26th to about the 12th - 15th of the month, there is a wonderful communication department. But when people pay communal services for themselves and "for a neighbor", it turns into a place of long queues and long service.
UPD: after the removal of the electronic queue that separates the customer flows, the situation has changed a lot. There is no crowd, the service has accelerated, and the post office workers are also calmer to work. I'm afraid to smooth it out, but so far it has become not scary to visit this post office.
At the same time, I can't blame the employees, it's not their fault. Although it would have been worth organizing the service in a different way for a long time.
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6
1
July 5, 2021
Just tin, I came an hour before closing, they said not to let people in anymore, allegedly because of the long queue, one window out of three was working, but 10 minutes before closing, one lady still appeared, who sat down at another window, as a result, after standing there for an hour, approaching the window, I heard the cherished "I can't serve you, I need to pay off the collection already." There was a girl in the queue who had already come for the 5th time for a parcel and they did not give it to her because she "did not have time", she asked for a book of complaints and suggestions, to which she was of course answered that it was over, but after this request the queue began to move surprisingly faster. P.S.
1 star for the air conditioner
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7
September 6, 2024
For a C grade, the building is small, it's stuffy with long queues, and the queues there are decent
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November 26, 2024
Long queues, slow service, only one window out of three works more often
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1
February 20, 2024
I stood in line for half an hour to receive the letter. The post office carries out a bunch of operations that have nothing to do with the postal business at all.
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5
2
December 2, 2023
Waiting time, the queue is long, I have been walking for several years, and everything remains unchanged
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3
2
December 3, 2024
There are almost always long queues for service
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1
July 21, 2024
Good mail, how did the electronic queue appear in general?
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1
May 6
Sometimes you come and there are 20 people in front of you, and sometimes no one at all)
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November 27, 2024
It's a terrible place. Ventilation is permanently taped, there is nothing to breathe!!!
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1
January 10, 2022
It is better not to contact this communication department... There are not enough specialists, long queues, phone calls are not answered, the service is terrible. And recently, a notification about an ordered letter was thrown into the mailbox of a neighboring apartment, which they had been lying for more than a month, since people simply did not open it. It is impossible to find out for what reason this happened, not a single phone is picked up...
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5
4
September 5, 2024
Polite staff will always tell you
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June 16, 2023
The ticket queue is a plus, polite and competent staff, fast service
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3
1
August 21, 2023
In my opinion, this building has a cozy atmosphere, but sometimes queues strain.
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3
1
March 3, 2024
A very good communication department, only girls are unlucky with clients
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1
5
January 19, 2023
After the electronic queue was set up, it became more clear where and why you were standing. There used to be confusion with the queue. It is very hot in summer and warm in winter. The staff are polite and attentive.
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3
1
January 18, 2022
We searched for the parcel for 20 minutes. An employee ran out of the warehouse shouting that she refused to look for this parcel, she said they would call back. The service is terrible, there is no attitude towards customers. You should complain. 1 ticket office 18.10 18.01.22
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5
2
June 24, 2022
There are always huge queues. You can come for a parcel and stand in line for an hour and a half with those who came to receive a pension or pay for communal services. The most terrible post office in the city.
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7
2
March 28, 2024
Polite staff. Cozy atmosphere
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3
September 6, 2021
The staff is highly professional, but the building has been in need of repair for a long time. Expand the parking lot and tidy up the surrounding area.
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4
April 21, 2023
Excellent service, after installing an electronic system of priority and priority for postal services, which is what the post office is designed for!
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3
1
November 17, 2024
The work is not organized
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3
September 19, 2020
Sometimes it seems as if he came to the mausoleum. It is necessary to set aside at least one window for receiving and issuing parcels, letters, etc. services that relate directly to the duties of the post office. And let utility bills be accepted only in one window and with a lunch break (this service is not mail, you can pay it via the Internet or an information kiosk).
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10
December 2, 2023
It would not hurt to renovate this institution.
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3
February 14, 2024
Fast service, courtesy.
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1
3
April 19, 2022
Thanks a lot to Olga and Ekaterina for their help with finding the letter, nice and lovely girls)
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3
3
March 1, 2023
I give 5 stars for the electronic queue. It used to be trash. Noise, uproar, constant swearing because of the queue.
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3
1
January 6, 2022
The queues are terrible. Sometimes you have to come several times to resolve your issue.
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3
3
July 5, 2021
Constantly queuing + misunderstandings and scandals in queues
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3
July 13, 2020
Cozy
I am a post office near the house
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2