Ozon
13 reviews
September 6
The pick-up point has an operating time of 9:00-20:00. Today 05.09.24, at the pick-up point at 17:30 and right when trying to enter the pick-up point, the ozone employee, seeing me, closed the roller blinds in front of me with a note that there was a break at the point from 17.30 to 17.50 (handwritten). Later, I repeated the attempt to receive the goods. At 18.45 I was at the door of the goods pick-up point. However, the entrance was closed again without any information. There was a man in front of me who was at the pick-up point, according to him, for at least 5 minutes. Then the queue continued to gather. There are already seven of us. The ozone employee appeared only at 18.52 and was surprised by the accumulated queue. I have been using this pick-up point for 3 years, but this is the first time I have met with so many irregular breaks! To my question: do you take breaks from work too often?, there was no clear answer. Spared: You saw me coming in at 5.30 pm, you closed the door. Answer: This is accidental. I.e., at least 2 hours before the employee's working time, the employee has an hourly break of 15-20 minutes, this is probably due to a lot of overstrain. Even in the cash desks of banks, such frequent interruptions are not observed. For the owner of the pick-up point: update the opening hours of the pick-up point so that people "do not interfere" with your employees' breaks with their visits!
See original · Русский
3
August 16
The level of service was outraged. The young man defiantly does not talk to customers when issuing orders: he just ignores when they greet him, went to the pantry eight times and eventually just stayed there, there were no packages when asked to give out a package... and "politely" decided in response to ask if it had occurred to me that packages tend to end? When asked why he didn't say hello, he replied with the question: Why does it bother me? I laughed heartily, of course :)
See original · Русский
November 19
I regularly come across the unauthorized excommunication of an employee. The work schedule does not indicate the presence of a break anywhere. The break time is written by the employee by hand and varies each time at the request of the employee of the pick-up point. For this reason, the work schedule of the point is completely unclear. When talking to an employee, I always get a very rude answer without explanation. This is an absolutely negligent attitude to work!
See original · Русский
June 16
It's a good pick-up point, but for some reason it didn't work today. The time is 11.45, I arrived, waited for half an hour, there is no one(
We'll have to go again. I would like to see the current schedule in the maps
See original · Русский
1
July 17, 2023
Маленький торговый центр! Ремонт одежды, игровые консоли, бижутерия, ломбард, Озон, церковная лавка, точка с мелочевкой нужной, женская одежда, аксессуары для мобильных.
1
February 2
Nice, friendly, everything is very fast and tactful.
See original · Русский
1
May 23, 2023
Отличный сервис, все четко быстро, качественно рекомендую!)
1
December 28, 2022
Отличный пункт выдачи, удобно расположен, вежливая девочка сидит, никаких проблем)
1
February 12
A good pick-up point, always available)
See original · Русский
1
March 28
I use it regularly
See original · Русский
1
January 2
Convenient, good location
See original · Русский
1
June 20, 2022
Начало работы написано в яндексе 10 00. Фактически в 11 00, потерял час времени
3
1
December 10, 2022
Как это возможно ?
Еще вообще нет мусорки
1
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