The store is a dream for a furniture maker. An extensive selection of decors, accessories, and related products. Products for every taste and purse, from the simplest to the premium class. Our managers will provide competent advice and help you make a choice. You can also place an order on the website and pick it up at the store, which is very convenient and saves a lot of time.
Super! There are many different options: color solutions, handle options, accessories (both simple and complex, even very complicated). It is clear that a lot of craftsmen and sole proprietors are being purchased - you can even get into the queue. Lots of managers, a clean and spacious toilet with supplies "available". There is a place to park. There are two simpler and cooler coffee machines inside.
My personal impression is that the guys work for the client and for the client. They carry high-quality items. This time, we took accessories that could not be found ANYWHERE (companies, marketplaces, etc. - for example, I ordered about 15 options from Ozana and wilberis, but everything did not fit - refusal). Let's go here - having found a similar article on their website. We got it, compared it, and then paid for it!!! The parts turned out to be "manufactured in Belgium". By the way, the price per piece is about 10% cheaper than marketplaces (but China came there).
Let's try the next kitchen ourselves - we'll collect the order through them.
It was in the evening) all the hardware stores were closed, and I urgently needed to buy the necessary accessories. I ran into the store 5 minutes before closing, I did not know where and to whom to contact (since I was there for the first time). I saw the manager (his name is Alexander Shimanovich), explained the whole situation to him, and he conscientiously and very quickly assembled the order, sent it to the warehouse for assembly, bringing the documents himself, and in the last seconds they gave me the accessories I needed.
Thank you very much, Alexander Shimanovich, and all those involved for the quick reaction, conscientious work and humanity.
I've visited this company several times, and I still can't really understand the full scope of services they provide. The employees behave so inadequately that it's impossible to just talk to anyone. If you come up to ask something, you'll look so unhappy and then listen to Lukashenko speak through his lip, mutter one word, and then, if you want, continue to pull out with a pair of pliers. Him
It looks like a man who was lucky enough to get a job as a janitor in the royal chambers.
I recently visited the store, I liked everything and the store staff is polite and sociable, they will listen,tell and show the right thing that is needed. I did not see any comments or shortcomings and the prices were pleasantly surprised. I recommend it to everyone
Probably the largest store of everything you need for furniture. I can't say anything about the price drop, there are more competent buyers. Sometimes I have to look for any specific little thing and I always find it there. Managers always come to the rescue. I only got there by car, and it's hard for me to judge public transport.
Disgusting service. Especially Valeria's manager. I asked about the cut, I waited a week for an answer, and I haven't written it myself yet. He does not respond to messages (the answer came at 13:00, he wrote a clarifying message at 13:01, and it was already deaf), but about the restrictions that the sizes should be integers, this is nonsense. Let's say I have a 500x500 panel, and only one end needs to be faced with an edge of 0.5 mm, the part is cut into a size of 500x499.5 mm. So for some reason, it turns out that it is possible, but initially the sizes with dozens are impossible? I would put 0 if possible.
I ordered painted facades a month ago, 0.8 sq.m. Somehow the bill turned out to be 0.5. Their payment is a multiple of 1 sq.m. therefore, I did not pay attention. Upon receipt, the 2 doors turned out to be 10 cm smaller on both sides. It may have been made according to the internal dimensions, doors with glass. I tried to resolve the issue with the director, who did not want to understand the situation. The offer to finish the doors on the remaining 0.5 sq.m. was ignored. 460p. down the drain. I do not recommend contacting this director yet.
Alas, I am disappointed. I ordered the cutting of a small pencil case.
By tradition, the cut was checked out of place at acceptance, but already at home - the reviews are good, there are very few elements and nothing complicated was ordered. It would seem, where is there time to mess up? As a result, we were surprised:
1. One side of the cabinet came completely without pasting, although everything is fine with the second one (according to the contract, one side must be pasted). It is clear that for this we will not go to the other end of the city beyond the MKAD to figure it out, we will somehow try to get out of it ourselves, look for the edge and glue it.
2. For some reason, the inner shelves were decorated with an edge pasting on two adjacent sides, an angle. It is unclear why. We went through the description of the details with the employee 2 times, and never once did the pasting sound on the adjacent sides - there was no thought that there would be such a stupid mistake somewhere.
3. We came to pick it up, but there are no signs. Search as you want. I can't get through to the warehouse.
In general, we chose the organization based on good reviews in order to avoid problems - and we just got them. It is unpleasant that shoals with such a simple order. Now we'll go shopping and fix it ourselves, class.
The only pleasant thing was that they helped us load the saw into the car at the warehouse. Thanks for that.
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1
Минчанин
Level 15 Local Expert
April 10, 2024
An excellent kitchen hardware store, a wonderful selection of countertops from various manufacturers in a variety of price categories. There is a showroom inside and you can see everything firsthand.
When contacting managers, they promptly process your application, make payment here at the checkout and on the big screen track the progress of your order from completion and collection to readiness for delivery.
Of the minuses, perhaps, the location of the warehouse behind the MKAD. You can only get there by car after completing some search quest on your first visit to the store. After all, the store was previously located in the city and it was much easier to find it. All the trials are more than compensated by a pleasant price and an excellent choice!
A great showroom. Convenient, spectacular, fast and wide selection, payment and delivery. The assortment is pleasing. I was looking for a very rare thing. Cool. Thanks
I buy accessories from them, and I love the German hettich, they are just doing it, in general the store is large, if you need a lot of things and do not have time to go shopping, then it is convenient here. The price tag is 5-10% more expensive than that of small sellers. Of course, warehouse logistics is frustrating for them: you buy 30 items for 20 minutes and then wait half an hour under the window until you get an order. I haven't ordered a cut from them for a long time, so I don't know what level they are at now
Today I visited Papa Carlo showroom store on the MKAD. The exhibition halls are under renovation, but the store is open. I was interested in the complete set of the dressing room. The girl's manager said that it was impossible to see the exhibition samples - no one knows when the repair will end. You can choose on the website, she will look at the availability, and the warehouse employee will bring it, and if everything suits me, I will be able to pay and pick it up. Choosing online and live is of course a big difference, but I agreed. I spent time, the manager made a list of 5 positions and went with him to the warehouse employee. After 10 minutes of negotiations and bickering, the warehouse employee refused to do this job. I was also not allowed to go to the warehouse myself. And anyway, I have to pay first, and then just see... There is no interest in the client, no desire to help either! It was possible to further spoil your karma and mood by pumping your rights, because by law the seller is obliged to show the product before buying or, if trading according to samples, show a sample. But I no longer want to become a client of this company myself and I do not recommend it to anyone, from the word at all. if you cannot provide normal work, close for reconstruction, write about it at least on your website.
If you could put 0, you would!!!
To order a cut for a simple person, you must draw furniture with all the nuances and learn how to place an order correctly in excel.
Oh!!!
I've only heard of this place so far, but I've been there recently - it exceeded all my expectations!!!
A really cool store - the eyes were running away
A very cool furniture accessories salon. An excellent showroom, you can emphasize interesting ideas for yourself when designing furniture. I recommend you to visit.
Of course, this is the best store of this subject in Minsk. But there is not enough service. First, the new client does not understand how to get to the manager. People are sitting at tables, and when they address them, they say they are busy. So think about how long to wait and whether they will come to you themselves. Secondly, there is no on-site service for cutting the same skirting boards. Here's a four-meter skirting board and a hacksaw, screw it into the street. And it's dark, it's raining and there's no table. It was lucky that the man was bored at the entrance, he held it. Otherwise, do whatever you want.
I bought a countertop, I got it in the warehouse downstairs
I sat in the car for 40 minutes near the storekeeper's house to put a seal on the document for shipment from the warehouse. Then I waited another 15 minutes for it to be shipped, the workers sat quietly in the smoking room
With all this, I was the only customer in the warehouse...
Firstly, the material was not cut correctly for us. At first, the manager tried to specify the dimensions automatically through the program, but after he failed, he began to "design" manually. After about 10 minutes, we received an acceptable option. But after the manager began to take into account the edge on the sides, he subtracted 3cm instead of 3mm and as a result, the cut turned out to be about 2.5 centimeters smaller. Unfortunately, this was seen only in fact. They did not offer any solutions or search for alternatives on the phone and said that it was our fault.
Secondly, we ordered the waste from the saw so that we could make something of it ourselves. They didn't bring them to us.
Thirdly, they even delayed the delivery itself by 2 hours, although shortly before the appointed time they indicated approximate intervals that they violated by 2 hours.
The choice of countertops is not bad, but specifically we were stopped from buying by the fact that we need to buy back the entire 4-meter sheet. In our case, we needed 2.05 meters, and we did not want to overpay for a piece of countertop that we did not need.
First of all, I must say right away, I am not a competitor, but a customer outraged by the attitude.
Briefly about... I called to find out if there was an opportunity in the store to bring an edge for furniture to order. I was shocked by the reaction. They hung up the phone without saying anything! The operator is some kind of disgruntled guy (from the first words it was clear how he did not like answering calls). But I didn't even have time to explain, the phone was hung up. Okay, I thought I'd call you again. Maybe by accident. The same thing happened again! The first thought is to let people know which people work in the store and do not count on attention and understanding from employees!
When making a purchase, we accepted online payment promptly. It so happened that the wrong product was purchased by mistake. I am a natural person. They accepted the new product back during the store's working hours, as if they had done the whole world a favor. In the process, they allowed themselves to be insulted. They were also noticed storing personal personal data on the store's computer without my consent.
A large selection of everything. There are many consultants in the hall. They are located near the Moscow Ring Road. Convenient access. The order was formed quickly. For accessories only to you))
The only furniture spare parts store that remains, but now instead of three stores they have made one big one, out of the inconvenience of going beyond Zhdanovichi. Otherwise, everything is in the black
Excellent managers.they will quickly pick up analogues of products.but you're wasting time going through security and paperwork.well, being behind the ring road is not the best place.
We made an order for cutting chipboard. There are no questions about the material, but if you read the contract, you can be horrified. The company does not promise you anything, it can terminate the contract unilaterally for the fact that you do not pick up the order in time. For each day of storage 0.5 basic. For 30p delivery to the entrance and you will stupidly open the door of the truck, and then dance as you want. The courier will not even help to unload from the car. After making an order, store managers communicate in raised tones and with reproach. Like, well, you bought it, and you figure it out.
I often used this network. But all the shops are closed! They left only this one. The buyer visits only by car. It is simply impossible to get there on foot or by public transport. Due to the distance from the city center (located behind the MKAD) and not very good prices, I order a chipboard cut and buy accessories in other stores.
A great showroom. You can view and select the accessories. Visually see the work of the mechanisms for the kitchen. There are many consultants.
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3
S
Sanel
Level 19 Local Expert
March 18, 2024
A large selection of accessories, you can choose what you can afford. Price = quality match. A nice hardware salesman on the ground floor, the first one on the right, will always tell you what is better