They called to call a doctor at home. The operator offered free time at 21.00. They agreed and waited. From 21.15 they called from different numbers, but they couldn't get through. They wrote in the messenger. We received a half-reply at 22:15, please wait. At 23.07, we managed to talk with the operator, who informed us that she had just taken over and could not offer us the arrival of a doctor at home at 21.00. She also couldn't tell about the additional waiting time. She just said that we have two options: to wait in silence or to refuse the application. As a result, they refused at 00.20, as they found a doctor who was guaranteed to arrive within an hour and it cost much less. They take orders without being able to fulfill them. The company lacks responsibility, punctuality and respect for its patients. For me, this company is blacklisted FOREVER.
The center itself is not bad, but I do not recommend the psychotherapist Krivitskaya, who is not interested in helping the patient as a psychotherapist does nothing at all. There is zero customer orientation, but in fact, she receives a salary from the clients' money. 60 rubles for half an hour of consultation to write out a prescription for antidepressants (ineffective as a result) and not get any psychological help is unreasonably expensive. After such specialists, I do not want to turn to psychologists and others at all. There was an excellent psychotherapist O. S. Sachek, but unfortunately she quit.
Excellent center, serious approach, expert doctors, reasonable price. It is better not to come here, but if it happens in life, I recommend paying attention to this center. My close relative was helped.Thanks