They called to call a doctor at home. The operator offered free time at 21.00. They agreed and waited. From 21.15 they called from different numbers, but they couldn't get through. They wrote in the messenger. We received a half-reply at 22:15, please wait. At 23.07, we managed to talk with the operator, who informed us that she had just taken over and could not offer us the arrival of a doctor at home at 21.00. She also couldn't tell about the additional waiting time. She just said that we have two options: to wait in silence or to refuse the application. As a result, they refused at 00.20, as they found a doctor who was guaranteed to arrive within an hour and it cost much less. They take orders without being able to fulfill them. The company lacks responsibility, punctuality and respect for its patients. For me, this company is blacklisted FOREVER.
The center itself is not bad, but I do not recommend the psychotherapist Krivitskaya, who is not interested in helping the patient as a psychotherapist does nothing at all. There is zero customer orientation, but in fact, she receives a salary from the clients' money. 60 rubles for half an hour of consultation to write out a prescription for antidepressants (ineffective as a result) and not get any psychological help is unreasonably expensive. After such specialists, I do not want to turn to psychologists and others at all. There was an excellent psychotherapist O. S. Sachek, but unfortunately she quit.
Irina Ivanovna had a psychocorrection session. Yes, this technique is a little more expensive than others, but the result is 100% worth every penny spent. It has been tested on yourself more than once. One session immediately removes the clamps and unwanted patterns of behavior. Moreover, you do not need to come with the same problem a second time, it goes away by itself, unnoticed by you. It sounds like magic, but it is. 1 session and you leave a different person. Thank you for having such specialists as Irina Ivanovna!
Excellent center, serious approach, expert doctors, reasonable price. It is better not to come here, but if it happens in life, I recommend paying attention to this center. My close relative was helped.Thanks
A good medical center, they remind you about the appointment the day before the visit. Polite staff. I sought help from a psychiatrist-narcologist, Anna Vladimirovna Kust, due to some mental problems, she helped me a lot, thanks to her help, the quality of my life improved significantly.
I would like to express my great gratitude to my psychologist, Elena Lebedeva, who provided great help, moral support and became a support for me.
About a year and a half ago, I came to Elena's Paracelsus in a terrible (by my standards) condition, from which I had no strength to get out on my own.
Thanks to long and hard work, step by step, sorting out the rubble of old injuries and installations a little at a time, we cleared the space in my soul, head and life.
Thanks to Elena, today I am (still learning), but I can already:
believe, love myself and find inner support, understand what "everything is fine" and not be afraid of it, I can breathe more freely, try new things and stop being afraid of the old.
Thank you for being in my life and for all that you have done and are doing 🙏🏻
The second time my account was confused, the administrators work just terribly, despite the fact that an appointment should be waited for 2 weeks or even more. Because of this attitude towards clients, I will no longer contact the center.
The doctors are good, but if possible, it is better to look for their private practice without contacting the center.
I came by appointment, I was told that you do not have any record, although the doctor recorded me at the previous appointment, offer an appointment in 2 weeks, after such a situation there is no desire to continue visiting this center
Veronika Kazimirovna redirected Survilo to another specialist at the reception, referring to the fact that she does not work with such situations, while continuing the reception and took full payment. During the appointment, she did not even consider it necessary to turn to the patient. She spoke reluctantly, made inappropriate unprofessional comments. It was like visiting a city hospital. Do not even think about contacting this center with serious problems, they will not help and will suck out all the money at best, if they do not aggravate the condition.
It turned out that we had to look for a good psychotherapist, so we turned to this center.We arrived, friendly girls who make appointments, advised us a doctor (D. Chernyshevich), said that with such a problem it was up to him.We arrived on the appointed date, came to the office, I told him about the problem, said that I would like to work with the patient, found the reason, to which he replied, there are five options, and began to list.That is, without talking to the patient, the person quickly decided on his own that he needed to go to the hem.In general, he brought us to another office, for an injection, the doctor was sitting writing something down, and we were standing in confusion and did not know what to do, but he says what to think there, we give an injection and that's it. In general, when we said no, he replied "Free."I was shocked.I went with the hope that they would help us, but it turned out not to be so.I will never ask for help again. Learn to listen to customers, and not immediately push them for injections.I do not advise it, I do not speak for all doctors..but there is no trust anymore.
Thank you for your work and support.
anxiety and panic went away, depression stopped tormenting, I began to eat and sleep normally. and to live at all. Thank you.
for help, only to Lebedeva Elena.
I would like to express my gratitude to Oksana Sergeevna Sachek's psychotherapist. A wonderful specialist, a professional in his field. I was understood, heard and helped. Respect and respect!
I want to thank Olga Dmitrievna Zhukovskaya for her human attitude, professional approach and support! Thanks to her and my efforts, I've been in remission for 3 months and I don't want to go back to alcohol!
I would really like you to also conduct psychotherapy with me, but it's a pity you can't:(
In any case, thank you very much for the human
They told me that everything was so cool. But in fact. The food is disgusting.. From the preparation of the nearest canteen. The staff is excellent. This is a test. But I asked to eat in the Council. Great soup, awesome second course. Tea with sweets. There is an immediate reaction to any request. They examined it better in Paracelsus. We talked in the Consultation, the pressure went to the ward. But in Paracelsus I had to wait a long time for an IV. In the Council, they came running, pricked the whole ass, and immediately put it on. Well done. I'm in favor of a consultation. Plus it's cheaper. And the way out is the same.
I want to express my gratitude!
After the reception, which I was not happy with at all.. I got a call back and was offered a free consultation with a doctor of my choice to fix the incident!
It is very nice that you can offer to correct the situation in favor of the patient!
I was at the reception with the attentive Sachek Oksana Sergeevna, and I was satisfied! I will also continue my treatment with her
If a person is on a binge, then it is clear that he may be a little inadequate. But why would a "psychotherapist" try to find an approach? It is easier to be rude and quarrel to the point that the patient refuses service. Of course, the prepayment was not returned, although no services were provided. If you are in trouble, choose normal clinics or private doctors. Checks from the Ministry of Health to you and revocation of the license.
I would like to express my gratitude to psychologist Ekaterina Petrovna Akhmatova! I've been looking for a good specialist for a long time and finally found one. I admire her professionalism and empathetic attitude. Five months of working together using cognitive behavioral therapy techniques have borne fruit. I gave up the pills, my anxiety went away, the symptoms of vegetative-vascular dystonia disappeared, sleep was restored and, in general, I began to look at life situations in a different way. The world began to play with new colors. )) I was looking forward to every meeting with Ekaterina Petrovna! She is an expert from God! Now I will recommend "Paracelsus" and in particular Akhmatova Ekaterina Petrovna to my friends. I can only thank the management of Paracelsus and recommend that you take care of Ekaterina Petrovna, as well as if there is an opportunity to express gratitude to her in the form of a prize! Thank you so much and all the best to you!
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К
Карина
Level 9 Local Expert
February 20, 2024
The therapist was mostly silent, I talked most of the time, asked questions and tried to figure out how to solve the problem. In the end, I got tired of it and heard from the doctor, "you're upset about something." Of course I'm upset, 88 p to nowhere
I would like to express my gratitude to the Paracelsus Medical Center! My husband started drinking heavily, and he couldn't cope with the problem. Doctors helped to get rid of alcohol addiction, after a course of treatment, my husband has not been drinking at all for several years. I highly recommend this medical center!
08.11 I applied to the Paracelsus medical center to help me get out of a binge, chose the most expensive tariff, a hospital at home, 280 rubles, Dr. Yaroshuk Vladimir Mikhailovich came to the call, who could not find a vein in the patient. I complained for a long time that I couldn't find a vein, patted my hand, stroked it, and I held the lamp over my hand. At the same time, in the morning we had an ambulance call, the nurse immediately put on a drip, the hospital took blood for a biochemical analysis without any problems, and in general, this was the first time I heard about bad veins. As a result, the patient said that it was not a doctor, and got out of bed. This doctor demanded to pay him half of the amount, 184 rubles, which was done by me, I was given a receipt. I will demand a refund for the unfulfilled service.
I was at the reception... I did not expect such an attitude of "fuck off"!
He sat leg by leg, smoking an electronic cigarette, periodically answering phone calls..
After 15 minutes of reception, he said that I was not his client and no more questions, recommendations and conversations
He didn't even try to figure out my problem!
She left with complete disappointment and fell into her problems even more after such a "wonderful" doctor Kirill Zharankov
Out of 50 minutes, they gave me 20, of which I spoke for 10 minutes ! But apparently they didn't even listen to me!
Absolutely no work has been done! Apart from the words "you are not my patient"
, Leaving the therapist in even greater despair... how is that?
I didn't learn anything new at the therapist's appointment. And in advertising they promise that they will listen, tell, and help. Think carefully before going to this clinic. The reception here should be professional, and not like in a regular clinic.
I want to express my sincere gratitude
Doctor-Kust A.
V. Paramedic:Tuleyko D. A.
Varvashevich A.V.
Nurse
Suprinovich I. I.
Wonderful people and wonderful staff, kind,helpful.They were well received and served.
The attitude towards customers is excellent. They don't ask unnecessary questions, everything is to the point. The staff is polite and pleasant to talk to. Thanks!!!
It's not their first time, I would like not to come to such places. The staff is responsible and responsive. They help me find a way out and a solution to such a terrible problem for me.
A wonderful medical center, went to psychotherapy about a year ago, worked with anxiety and child-parent relations
I met an incredible specialist, and we still keep in touch! A true professional in his field😌
I waited 50 minutes for the doctor Gladina Lyubov Nikolaevna, as a result I was not accepted, they offered to correspond the next day. I'm in a position to travel far and not so mobile anymore.... In general, the impression is disgusting, even with a discount, I don't want to come here. Plus, everyone was without masks, and this is in the midst of a pandemic!
Excellent medical center! They work not only with addictions, but also provide psychological and psychotherapeutic assistance in all possible directions. Administrators work very clearly. The prices are adequate.
I tried to fight addiction myself and failed. It was difficult, I knew I was going down, but I couldn't get out. My brother enrolled me in Paracelsus after I told him everything. very professional and at the same time friendly doctors who treated my problem humanely. I've been clean for half a year now. thank you!!!
I lay down on my own when I realized that I couldn't get out of the state myself. They dug it, cleaned it. It has become much better. I went back to work.
In general, you should not contact if your relatives want you and leave you an additional certificate and give that you are an alcoholic. And the only help is in the IV. Without recovery.
This is a glitch of the system or competitors!I gave 5 stars, because thanks to "Paracelsus" I have not been drinking for 19 years.
"Paracelsus" became a second home when it was just beginning to recover in the truest sense, and the head Irina Ivanovna was like a second mother to many!I am still addressing Marina Leonidovna!More than 60 people then regained sobriety and are still in stable remission in different countries of the world!!I bow low to you and thank you very much!!I highly recommend it!!Don't believe evil tongues...