Flower boutique. The prices are not cheap, but the choice of flowers and bouquets is decent. Friendly girls collect the order pretty quickly. You can safely run in for a bouquet and not spend half a day.
great service and flowers! I ordered the delivery – it took less than an hour from the moment of the order until the flowers arrived. The flowers are fresh and beautiful. The receptionist is very pleasant. The service is exactly 10/10
Great flower shop! Beautiful bouquets for every taste and budget, including custom-made ones. Polite and pleasant staff. Maybe I was lucky, but the flowers were always fresh and stood for at least a week, considering that we pruned and changed the water, in accordance with the recommendations.
The courier was an hour late!
I had to run for the train by 6, I asked for delivery by 5, the bouquet was delivered at 17:58 literally at the minute when I left the entrance, all this hour stress, nerves, will be in time or not.
I didn't call, I didn't warn,
❗️disgusting service❗️
I will never contact you again
It's a pity you can't put 0 stars.
Flowers were delivered on the evening of February 14th. It was already clear that they were stale, but I did not attach importance. I put it in the water, everything is as it should be, and on the morning of February 15 I found completely wilted flowers! That's horrible. I don't understand why you have to deliver such a nightmare. It is better to work efficiently, then they will come to you more than once! The flower in the photo is 12 hours after the presentation of this miracle!
Result:
- flowers in the trash;
- money is wasted;
- the mood is ruined.
Many thanks to this store!
P.S. This is not the first time I have met a French rose. It always stood for a very long time, especially compared to the usual one. But here 🙀
I want to thank you again for the amazing bouquet. The flowers looked great even at the end of the evening)
Thank you ☺️
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Show business's response
Влад
Level 5 Local Expert
October 13, 2024
An inadequate administrator. He does not know how to communicate with people and solve problems.
Not only did they take the flowers to the wrong address, they refused to refund the cost or redo the order. As a result, the police were also called to the people to whom these flowers were delivered.
Avoid this place!
P.S.
Judging by the response to the review, apparently the administrator is the owner, which is a pity. I thought people starting their own business were watching their reputation and even more so their language. The person did not bother to think of solving the situation adequately. Thanks for the statement, we laughed heartily together with the entire police department)
Embezzlement of someone else's property? Haha, you can tell your girlfriends such fairy tales, it's better to say thank you for not writing a response statement for slander and insults. I really hope that such desks in our city will not remain open for a long time.
Three stars only because, six months ago, there was quality service, courtesy and really good flowers. However, on March 8, flowers arrived in which mold and aphids! When contacting the store, they were informed that they were doing well, and apparently this is my responsibility. The mood is spoiled, money is wasted, and also a boorish attitude. Alstroemeria, which has always been in excellent condition for 2-3 weeks, died a day later. And a bouquet of 21 pieces. And 7 of them will have to be thrown out…
wonderful flower shop! it's not the first time I order delivery from "Pastel flowers", and everything is always perfect - starting from making a bouquet and ending with the delivery itself in one piece, always punctual! recommend👍🏼
I was presented with a bouquet of tulips bought in this store and I am very, very happy for this beauty. The flowers are just a sight to behold, and today they are pleasing to the eye.
A nice store, a nice florist girl, although I came in after the first spring, there was not much choice, but there is still plenty to choose from, in general, our area is probably top 1
Thank you so much for the delivery! Everything is fine from the ordering process to the delivery process)
And communication is a separate pleasantness.
According to the strong pyaterochka service, the florist girls have collected a beautiful bouquet for a budget of 45 rubles. It has been 1.5 weeks since the purchase, and the flowers feel good. I recommend it!