Polite staff. The main building has clean rooms, well renovated. The room has everything you need. Wi-Fi, TV with a large number of paid channels. A wonderful restaurant with a good menu and delicious food. (the only thing that overshadows is that the change in the restaurant is always given out exclusively in loose change).
A very cool area, the staff is very pleasant and responsive. The food is very tasty and varied. The territory is clean, the pools are bombastic. We will come again obligingly
Of all that can be noted, this room is more or less, the bed is good , the mattress is comfortable, clean. However, the linen was not changed and in three days it was never cleaned. I would like to mention Eugene, the guy is nimble and probably the most intelligent. The food in the restaurant is 50-50, the barbecue is disgusting, the rest is normal. It's a shame to put breakfast and lunch even 2 , 50,000tenge a day could work with food, it's disgusting. It's even worse than in a sanatorium for 12,000tons a day. The beach, garbage wherever possible, steers, bags, bottles, cans, etc. The conclusion is not worth going, the red price is 15,000tons per room.
The rooms are clean, but the bathrobes are torn, the sheets are stained. Cleaning on request. The food is included, but not tasty, monotonous. The restaurant is very expensive. The territory is nice and green. The pool is clean, only heated for children. The beach is ordinary, there are not enough sunbeds, as residents come and occupy it.
I have been to this hotel 2 times. We lived once in a Brigantine, the second time in a junior suite. Basically, the hotel is not bad, the food is good, there is a swimming pool, slides, its own beach. But the rooms are not cleaned, linen and towels are not changed, water is only from the tap, there is no Internet in the rooms, although the website indicates that there is. There is a lot of broken glass both on the beach and underwater, you need to swim in shoes. There are also no trash cans on the beach.
It's expensive, 4000 for an adult, 2500 for a child. The most ordinary pool. The children's (paddling pool) is small, the adult is also not big, and the pool with slides is separate. The kitchen is also expensive, you can't even take drinks with you, and the bar has a limited selection of drinks.
I put three because the hotel has a good territory. So I would safely put 1. The only thing I would like to wish for is a heated pool, in the middle of August the water in it is already icy. The management should calculate this idea, it is clear that it is not cheap.
But .. the location of this hotel can only be called a quiet horror. In addition to the fact that the so-called beach, where it is located along its entire length, has manholes that directly indicate the direction of sewage discharge, there is also a metallurgical enterprise on the opposite shore at a distance of a couple of kilometers, whose pipes smoke as if on their last journey. The surrounding area is perfect for filming a Post-Apocalypse movie. I can't think of any other epithet than horror.
At prices, despite all the charms, the hotel is not cheap, a room in a warm building cost about 45,000 tenge or more than 6,000 rubles. Breakfast... It would be better if they didn't exist.They are nothing, from the word at all. The staff is good, the girls are polite, ready to help at any request
A cool recreation area, but expensive.
You can save money by booking a room in the adjacent area, and come for a ride with the children to the pearl.
Entrance to the pool and slides, for the whole day, 4500 tenge adult.
Our route of travel in Kazakhstan passed through Balkhash twice. And if on the way from Astana to Taraz there were still doubts about the choice we had made, then on the way back we were absolutely sure that we wanted to stay here. The city of Balkhash (may its inhabitants forgive me) in late autumn is not the most charming place in Kazakhstan. The road to it is also not yet an autobahn. Therefore, being pretty tired, we were pleasantly surprised by the level of service, the quality of the room and the cuisine of the restaurant. In short, we recommend this place to all travelers who find themselves in Balkhash, a city in the middle of the endless Kazakh steppe on the shore of the turquoise lake of the same name.
The food is not delicious, the rooms are old, the price is too high. It is better to rent a cottage, and come only to swim in the pool, we went to eat in the city anyway, because the food is not delicious, and the price is high, I was disappointed
The hotel is excellent, 10 out of 10, the room is new, clean, modern design, the bed and towels are snow-white. The breakfast is good. I recommend the hotel to everyone, we were with the kids, we really liked it, comfort first of all! Bathroom, toilet, everything is shiny👏👏👏
I stayed overnight on the road. Protected area. The room is clean. Minor electrical failures. The most wonderful thing is the restaurant, which is open until midnight. Across the street from the hotel is Balkhash beach. The staff is friendly.
Very loud music, a bar, and a good playground. I still did not understand what the target audience of the recreation center is. Music can be turned on in the evening so that you can forget about sleep.
A large green area, good large pools, water slides, the beach is sifted from large stones so that it is more sandy. Perhaps the best hotel on this coast. The entrance to the lake is gradual. Discos until midnight, silence after 00h. There is a restaurant on site
The city of Balkhash itself was not impressed by the word at all. Pearl, super, swimming pool, water park, food, children's areas, etc. all on the level 💯👍
Everything is cool. One thing upset me, the hookah costs 12 thousand
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Игорь Татаров
Level 6 Local Expert
February 7, 2024
A good hotel, clean, the staff is trying, the kitchen is normal. It's a little far from the city and it's difficult to adjust the temperature in the rooms - it's cold or hot, the heater/battery is electric
Great hotel. You can replace Turkey instead, if you are limited in time and budget. Swimming pool, slides, lake nearby, beach. Nice rooms, we were in the Brigantine. The territory is large and green. All rooms are equipped. I recommend.
The price does not match the expected one.
As soon as we settled in, there was no hot water!
The room is average. The service on the beach is terrible!
There are no questions about the numbers and location. The question for the service is, if this hotel positions itself as a 3-star hotel, then why are there no signs in the rooms like "get out of my place". I understand perfectly well that the complex is large, but a sign would be useful. The strangest thing was that we had to go to the reception desk and ask for my room to be cleaned. This should not be the case in 3-star hotels. I liked everything else. Especially lunches and breakfasts!
The only holiday home with such a gorgeous pool and real, not inflatable slides!!!!!! Great restaurant, delicious barbecue. There are good rooms in the building. Close to the shore the area is clean and beautiful