I recommend that the institution establish a booking system and communication between employees who accept booking requests. The situation when the reservation was requested almost a month in advance, and as a result, in a day you report that this reservation did not happen, because you messed up with the reservation mark somewhere and two companies were able to book one table, looks so-so.
As a result, the birthday was ruined.
The first time we wanted to visit the institution, but next time we will think 10 times about choosing a place.
It is a very atmospheric place, the interior and service are on the level, but unfortunately the kitchen has been irrevocably disappointed for three visits.
It's a good place. Very tasty and inexpensive lunches, pleasant staff. There is a pleasant atmosphere in the evening. Cocktails are at the highest level, thanks to the bartenders. I recommend this place, leave more tips for the guys)
We waited for the dishes for 50 minutes, I took spaghetti with shrimp, it was 5 out of 10, the spaghetti was slightly warm.
In general, the cuisine is not wow, and the prices are above average.
The only plus is a very polite waiter. However, he did not warn about the expectation. And our friend, who came later, did not bring the menu for 10 minutes.
I do not recommend it if you want to eat delicious food and get high-quality service.
We were at this institution for lunch with colleagues.
Firstly, the dishes were brought extremely slowly (if people come to the lunch menu, then their time is limited).
Secondly, too much black pepper was added to one of the second courses (pearl barley with mushrooms), which interrupted the taste of the dish itself. The second hot dish was not brought at all, because it turned out that it was strangely "lost"/"mixed up" and given to another table, to the question "what will be cooked faster in return?" we were offered pasta and after a couple of minutes they brought the "lost order" to another table. And the paste "which is faster" turned out to be spoiled bell pepper.
Thirdly, until we were reminded about the ordered soup, it was not brought to us and "clarified in the kitchen" for 10 minutes.
And in conclusion, the standard glass of water that is brought to all guests was never offered to us.
The first and, it seems, the last visit to this institution. This case is a serious disappointment and, most likely, we will no longer visit this institution.
Delicious dishes, an excellent waiter, who tells us in great detail about cocktails and dishes. The only drawback is that they confused gyojo with shrimp on gyojo with beef. But they were delicious too)
On the balcony, they do not put one person at a table, arguing that it is not fair and they are intended for two, openly saying that it is not profitable for them. Logic 0, customer orientation 0.
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4
Show business's response
Светлана
Level 2 Local Expert
July 6, 2024
There is a nice terrace, there are umbrellas from the sun. But the table is dirty, the waiter saw that it was dirty and that I was laying a napkin to wipe it, but he did not want to do it himself. We waited for the waiter for 15-20 minutes, there were a lot of people. The cocktails were made quickly, but they stood in the sun for 10 minutes and we just waited for them to be served. We ordered pornstar, which is listed on the menu for 20 rubles. And in fact it turned out that this is a non-alcoholic option. Alcoholic drinks cost 30 rubles, they are not on the menu at all. That is, we only found out its value in the receipt. A well-known place, from which, in fact, you expect more. Sorry. I'm not coming back anymore.
I tried to evaluate this place 3 times, but each time I was more disappointed. Of the advantages, only the location and blueberry pie. Everything else is terrible. On the first visit, there were several positions missing, I ordered an ice latte, as a result they brought hot, asked to fix it, as a result they brought the same hot latte, but added ice cubes. They carried everything for a sooo long time. And as a result of this visit, I didn't even get my change back. The next time, everything is the same, terribly long service, a lot was not available, very loud music.
The kitchen is passable; the staff is annoying; the interior is great, but it would be fine if they didn't dilute the cocktails. I could treat a child with a classic alcoholic cocktail in their performance, they save on alcohol, the proportions are not observed, the serving of cocktails is also wrong. (even the tubes were clamped))
Bottom line: go in for a meal, don't spend money on alcoholic cocktails.
Well, to take a picture, the restaurant is OK. But for the rest of the parameters... In general, it's worth going in, but I wouldn't make it a permanent place for my relaxation
It is a very atmospheric place, the food is delicious, the staff is polite.
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Show business's response
Ильнара
Level 10 Local Expert
June 5, 2024
We were in Minsk twice in 4 days: everything was very tasty, we took cheeseburger, risotto, salmon, pasta with shrimp, caesar. Pumped up tartar, a lot of pickled cucumbers.
Otherwise, we are super glad that we found such a place, we are happy to advise you!
I visited this place with a friend on July 16, I really liked everything! We ordered a salad with shrimp, beef tartare and tropical lemonade. Special thanks to the waiter Alexandra🫶🏻
I very rarely write reviews, but today is exactly the case, I booked a table on the website, no one contacted me, the phone number was not available, after a while and many attempts I got through, I booked a table for three, warned that the third child was 3.5 years old, they replied that the hall was occupied today only on the terrace, not a problem, as a result, when the table arrived it was so small in size that for two adults it would only be enough to drink a cup of coffee without saying something to order from the menu, the mood is spoiled, and this is no matter how the birthday of the woman you love, I wanted to make it nice, thank you pinkie Bandinsky you ruined everything, although you had already pre-planned the menu but failed, no more I will consider this institution
amazing service, pleasant staff, I recommend the VIP room. delicious food, especially churos with condensed milk. thank you for the wonderful reception)
Well, it is (objectively). In the evening, the toilet is extremely dirty, the staff is not the most friendly, the contingent is too. Before the year 20, the place was epochal, and now it is a consequence of marginalization
We came to celebrate the anniversary, after 40 minutes of waiting, no one took our order (although we asked the waiter to come over) and eventually left hungry. People who came later than us received orders 5-10 minutes later. Thanks for ruining the day.
Cafes of which there are many: nothing is remarkable for me. The food is simple and clear, multinational (there are both European and Oriental dishes). The selection of dishes on the menu is small. We were on Saturday evening, there were no crowds of visitors. We got: dirty dishes, a tipsy waitress (minus a point) and a helpful bartender (plus a point). The prices are average, as everywhere else. The location inside the courtyard gives a feeling of some privacy in the city center (plus a point).
Very tasty churros with condensed milk, good coffee, but extremely slow service. I wanted to try the turkey salad from the lunch menu here twice, but failed: once it was not there, the second time I would have to wait 40 minutes - this is considering that it is on the menu only on weekdays at certain times.