We were on the SPA program at Rasul Hammam! Everything was perfect! The hammam was well warmed up and smelled very tasty of mint! The tea was fruity with cinnamon and branded chocolate) peeling was done on a real marble table with four hands! We experienced a real pleasure during the parallel relaxation massage! We will definitely come back and recommend it to our friends!
Relaxation did not take place, they were kicked out of the spa area with wet hair! A shock for life!
I signed up for this spa in advance at 10 a.m. on December 31 in the thermal zone, and then for a massage and mask. I was ready to arrive at 9, but they refused me. Since I was off the train, I lay down and overslept a little, I was 15 minutes late. I warned you in advance that I was going. Everything was shown, I went to steam somewhere at 10:25. Somewhere at 10:55 the administrator came and said that other people came for a closed visit at 11 and we urgently need to release everything, without options. To my request to give me another 15 minutes, the answer was categorically no. As a result, I didn't really have time to steam or wash either. A mother with children began to break into the locker room. I had to get dressed urgently and look for another spa.
And she jumped out with a wet head.
It was a shame to tears! Such a service is unacceptable! And the problem is not that I'm late! The fact that it is necessary to ALWAYS, ALWAYS lay down a reserve time, including for force majeure. How can you reserve 1 hour of time for a person and run other people after an hour without cleaning, without everything??? Do not warn that this hour includes dressing-undressing and showering! I do not understand how it is possible to provide services in this way! I would have refused right away and left! In general, I do not recommend this type of spa to anyone! Fortunately for me, there is a Victoria Spa in the city, now there is a current there!
We visited the SPA on April 30 under the Butterfly program for two. I liked everything very much. Many thanks to the massage therapists, they are masters of their craft. I recommend it to everyone!
Everything is disgusting here. Starting with an absolutely unfriendly receptionist, ending with mold and washed smelly towels. Don't set foot here anymore, which I advise you to do.
A great place to relax, good staff, reasonable price tags
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Дарья
Level 6 Local Expert
September 12, 2020
The Jacuzzi is shabby and cold (the receptionist said the temperature was 32 degrees, but it felt like it was about 25), from a distance it seems like it's in some kind of film. The hammam was small and all the steam went upstairs, the door did not close completely : (in the end, only another bath turned out to be working (if I'm not mistaken, the Finnish one). The locker room is small, with one shower. I had to wait to wash up.
Hammam, Finnish sauna, good. The Jacuzzi... it turns on only after a good punch. The shower of impressions worked for a third.... There are no questions about the salt room. If you rest for a couple of hours without strong tension, then you will be able to.