Poliklinika № 18
299 reviews
September 26, 2023
One competent doctor and a decent person is an endocrinologist Lukyanova, if she has not already escaped. There are many who do not even suffer from decency
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3
1
December 26, 2023
The service leaves much to be desired, the cards are always lost and no one knows where they are, some doctors communicate rudely
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7
June 13, 2024
The medical staff does not treat their work conscientiously. They lose their tests
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4
2
April 19, 2022
Well, the review of this institution will be unpleasant.
I can only say that honey.In most cases, the staff in the gynecology department should not be allowed to approach girls / women at all. Lack of tact, incompetence. I tried to explain my problem to the doctor, either she didn't want to listen to me and repeats the same thing, trying to convince me to what? Not taking responsibility? But
what I had to hear during the examination is incomprehensible to the mind. It's not my fault that the doctor couldn't perform a painless examination, so he also accused me with the words "That I'm embarrassing someone there")) You can keep your idiotic jokes and remarks to yourself. I had a feeling that I had not come for an examination or for honey.I'll go to the exhibition.
As a result, I can only say one thing: for a good honey.the service is worth paying for. And don't ever come here in your life. Save your time and nerves. The funny thing is that they won't get anything for such tactlessness and rudeness towards people.
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10
1
January 19, 2023
Our "free" medicine is terrible!!! My father, a pensioner for a long time, had to see a urologist urgently, he is not in the clinic, I had to go to a paid center, I need to take a blood test from a vein, they do not have reagents for this analysis... What the fuck is it for???
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9
3
October 5, 2024
Not comfortable, narrow and old elevators
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2
July 4, 2023
Full Council of Ministers. Disgusting.
Starting from the organization of the reception process of citizens, to the piss-filled toilets, if they are open. Not a clinic, but a hotbed of anti-sanitation and rudeness
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9
2
November 2, 2022
A very rude girl at the reception desk.
She is not registered in Minsk, she came to make a temporary card to get to the doctor, she was told to bring the owner's passport, where she is registered
There is no residence permit, which is a fairly common practice for students
To which I heard: "so whose problems are these? Mine or yours?"
They didn't give me a card, the doctor didn't accept it. End.
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7
3
October 29, 2022
The low level of specialists, obsequiousness, bias is not an exception, the attitude of management on the recommendation of an adjacent company, although the ordinary staff is responsive. Their own internal
locally established procedures. Work on indicators. There is no consistency
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8
1
May 29, 2024
The best polyclinic in the Leninsky district! Thank you for your hard work!
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3
1
January 6, 2023
It's a disgusting institution, there aren't enough doctors, everyone is angry, rude, constantly unhappy, long queues.... It feels like all retired doctors work here. It's good that Strelkovskaya was retired, she was well over 80 probably by sight!!!!
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13
2
April 19, 2024
Not a good place, queues and everything is old, the attitude is not very good.
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6
1
January 28, 2022
I don't even want to write anything - it sucks completely. Today, on January 28, 2022, I decided to order a ticket to an endocrinologist (the day before, they said in the help desk that the appointment to the endocrinologist would be on January 28 for the month of February). I called by phone.361-18-22 . The answering machine announced that my turn was 29. After 40 minutes, the queue moved up to 4 and a long beep went off, and suddenly short beeps and a reset. When I dial again, I have a queue of 29. I had to drag myself to the clinic with a sore leg, and there........ There is an announcement at the entrance to the clinic: on January 28, there will be no appointment with an endocrinologist and doctors of narrow specialties, without any explanation. Why was it necessary to reset the call, and not explain it on the phone? They didn't tell me when the appointment with the endocrinologist would be. They said call me. I am registered with an endocrinologist and have not been able to make an appointment since November. How can all this be explained? I will try to contact the Ministry of Health, maybe they will help with something.
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10
February 21, 2023
Buy them computers and teach them how to use them. Wait in line for a card for half an hour..This is Minsk... the capital., and already in 2023. Everything should be on the computer (as already in many clinics)
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11
2
October 30, 2023
I had to apply on Sunday, there is a doctor on duty, but the watchman does not know how to call him. Lost half a day.
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4
2
May 24, 2023
There are almost no specialists, rudeness and complete disrespect for the patient.It feels like the management of the clinic doesn't care what happens.The star is only for the blood intake room.
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8
3
September 20, 2021
I did an ultrasound of the lower extremities today. I would like to express my gratitude to Dr. Chernous for his attentive attitude, professionalism and sensitivity to his duties.Such an attitude towards the patient is not always found even in paid medical centers. I wish the doctor health, success, patience and only the most positive patients)) And although ultrasound diagnostics is only a description and figures of the state of the organs, and treatment is a completely different story... Nevertheless, the positive emotions from the visit give hope for further recovery! Health to all!!! Special thanks to the nurse (unfortunately, she did not specify the last name)
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4
November 10, 2022
In this clinic, I was only with a pediatric gynecologist. A good doctor, I am grateful for the appointment and advice on what to do. Polite.
The clinic itself is like all public clinics.
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5
1
January 27, 2022
They put a covid, I went to the reception 4 times already. Doctors are always different, some say to drink antibiotics, others say not to. Some people say to drink atz, others say not to. They probably throw a coin when the drugs are prescribed. On the hotline phone, it is generally advised to drink chamomile. Queues are cosmic. The doctors are tortured. However, they can be understood with such loads. The only question is where the administration is looking... In general, everything is like in the TV series "Stay alive". In short, you need to have good health to be served in this clinic...
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8
May 4, 2022
I like the staff. Everyone has bad days, but so far I have met friendly and kind health workers. When I got sick, they sent me to the office from the street and the doctor was very attentive there, my blood pressure dropped and my nose bled, the doctor was very nice - she gave me chocolate. She made sure I got better. But the only thing is, for some reason, the work of the telephone connection is not debugged. I dialed to find out about the doctor's schedule today at 4.05, but the robot told me that you should expect 15. I waited for 30 minutes, then the waiting time ended and just the beeps went on, in general there was no response. It's a pity, I'll have to walk to the clinic and find out.
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4
December 26, 2023
Maria Vladimirovna is a very good doctor, a competent and qualified specialist in her field.
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3
December 7, 2021
Doctor Bolobava was on sick leave from a neurologist , he spent 20 days of treatment experimenting, bought almost 300 rubles worth of medicines.it 's no use , when you ask to give directions for tests , they don 't hear you , with the help of Google and friends you will find out what can help you , i.e. medicines, the doctor says maybe yes or maybe no , it 's like , I went to the hospital there immediately after a couple of hours of detention , and how you are treated without an emri or CT scan that I don't know yet today I will go to the same neurologist again for these directions, but the professionalism of this particular doctor causes me great doubts
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16
January 13, 2022
I went to the neurologist Bolobov the day before yesterday and was amazed. It turns out that I am a malingerer, because I have neither a fracture nor inflammation. Yesterday she told me that after drinking an antibiotic for a day, I should already be completely healthy because I have recovered and am ready to work. And my side still hurts. I also want to express the special attention of the head. The Tolstoy department in room 310, which threatens that no doctor of this polyclinic will accept me. A smooth woman. Professor. And all I have is a pinched nerve.
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17
February 1, 2022
I like the clinic. There is something to compare it with. It was serviced in Sennitsa and in 7 GP. There are fewer queues in this one, recording is available or on a first-come, first-served basis and will always be accepted. I have not received any refusals. It was necessary for my grandmother to get a disability, who came to me for temporary housing. All the papers were collected in a week. All the doctors were meeting me halfway. In general, 10 out of 10
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5
2
January 29, 2023
An old shabby building inside. The workers are angry , irritated , but how else to work in such an uncomfortable place. I don't even want to get sick so that I don't even go in there.
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9
3
May 31, 2022
I would like to express my gratitude to the medical registrar of the Usoa Elena Vladimirovna. For understanding, kind words of support and a human attitude. More such workers, thank you very much
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4
1
November 29, 2022
It would be great if doctors listened to what their patients were telling them.
Menzhinsky, the head of the department, is not shy about using profanity in front of patients.
Good health to all
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13
1
January 26, 2022
I visited this institution and I am still in shock. Everyone's job is difficult, but to whom not to turn, the eternal rolling of the eyes, yelling and clucking. Some offices do not have up-to-date information, which is why patients lose their time and nerves to make a decision.(But in my opinion, the administration should decide all this). As usual, there are no coupons. In a word, it's a mess, not a clinic.
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12
May 9, 2023
A good clinic, well, you need to do something about queues for coupons, however, as with all clinics.
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2
6
November 16, 2023
The therapist Rozanova just came out in the middle of the reception and went to talk on the phone 🤯
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5
March 12, 2024
It's very dirty, the offices are gray, the staff is always unhappy.
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4
2
November 26, 2023
Responsive staff if there are any questions are solved
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3
3
May 14, 2021
I want to write about the egregious case of everyone's "beloved" Bolobova. Having come to an appointment with her with an open sick leave at the time from 13.00-14.00 after sitting for more than an hour with acute back pain, the girl in front of me comes in at 13.45 our Bolobova slips out of the office, after 7 minutes the patient leaves, it would seem that I will be accepted now, but it was not there, you see, the "doctor" graduated Welcome! I'm sorry, the doctor finished the appointment at 13.45!!!!!! To say that I was shocked is to say nothing! The nurse said that she had a meeting in the assembly hall, the meeting lasted an hour and Bolobova would not return to her workplace. The nurse ran to look for a therapist who could see me, but wait a minute, why do I need a therapist if I need a neurologist, especially since I've already been to a therapist.
Then I was just shocked by this, I just couldn't stand it, I burst into this meeting, all the doctors who were there were shocked, of course I forced her and the deputy to come out. The head doctor and then I just yelled at this one .....
Of course, the issue was immediately resolved, but a couple of questions arise, why such a doctor? Why can't you treat the last person humanely and go to the meeting because it was 13.45? Why couldn't you tell them that you were leaving and ask what's with the people and how many of them are at your reception? After all, why is it such a demanding job, and you get up and leave? I don't leave my workplace without finishing my work. And if you treat people like that, then maybe it's time to go near the Semka's entrance to spit???
Sorry, just a cry from the soul!
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49
2
August 6, 2021
The rooms are dark and gloomy, there are queues in all directions at the entrance at once and it is unclear exactly where you should go. You can stand at the reception window for 10 minutes and the employees will ignore you. Live queues and mixed recordings, get ready to sit under the doors. The doctors look at you as if you've personally done something wrong to them.
In short, a typical free medicine
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14
2
December 7, 2021
The clinic is just terrible!!!! There are very few intelligent specialists!! Coupons for narrow specialists are practically impossible to take.. When you come to the doctor, there is often no queue, where are the people who have sorted out the coupons, dissolved like yuppies in a glass? There is no modern repair in the clinic, the place is depressing, I would even add an ancient one, it feels like it is not the XXI century and not the world of high technology...
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15
July 19, 2022
Disgusting neurologist Bolobova AI, treats people disgustingly, wants to accept, wants not to accept, in principle, it's time for her to retire.. Such people should not work in medicine!!!!
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11
November 15, 2022
Doctors are not always on site .
Lack of tools (like crutches)
Waiting in queues can exceed several hours.
The attitude is normal
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4
3
August 16, 2021
Convenient location, inside there is a pharmacy on the 1st floor. Excellent, experienced and attentive specialists in the department of surgery, perform light operations right in the hospital
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10
October 20, 2021
I understand that doctors are under a lot of pressure right now! But it's not our fault that we got sick with this virus! Why is this attitude towards patients? Dr. Marzuk can easily yell at a patient! A week with a high temperature, the first day without it coincided with the reception. That's it, the hospital is closing. I ask for a referral to a CT scan, which would be done for my money, he sees no reason. They did a covid test. No one calls for a day, two, three. So the test is negative. I go to a paid clinic - the test is positive. They closed the hospital, no recommendations.
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12
September 2, 2023
Therapists , horror, relationships are the same. An infectious disease specialist should be given 20 stars , a doctor from God
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5
2
May 6, 2021
I applied for an appointment with T.V. Butsenets After treatment of a coronavirus infection. I passed a control blood test , my leukocytes were elevated again , and this was after AB treatment , to which she replied that the analysis was good and what I wanted from her . At the same time, I informed her that I had an operated heart. Next, I asked why insulin has been rising for 6 months. In response, I heard, I do not know what it is and I do not know how to treat it. At the same time, the doctor is a general practitioner!!! Then she defiantly began to show what she could do , to carry out thermometry , lung auscultation , blood pressure measurement . Many thanks to the nurse who helped explain to this doctor what 's what . Thank you for the referral for a biochemical blood test and a referral for an ultrasound of the heart. Well, I go on with the inflammatory process! Thank you 18 p-ke for such doctors!
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14
4
September 8, 2022
Of course, there are specialists, but something needs to be done about queues.
To sit with a traumatologist for four hours, then for a picture for three hours ...
For the organization - one star.
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5
October 16, 2021
Doctors could not diagnose me for a month and prescribe examinations to identify the disease. Moreover, they didn't even really listen to the complaints. All their treatment is endless antibiotics, with which I almost planted my liver. As a result, I had to go to private clinics for real help, where I had all the necessary examinations and tests in a week and finally were able to identify the disease and prescribe treatment.
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11
February 5, 2022
In January, she fell ill with coronavirus.She was treated by a doctor Semutenko.A very attentive doctor, explained everything clearly.During the treatment, the clinic called daily and asked about my well-being. It was very nice to receive such attention
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6
February 15, 2022
The organization of service for three. It is difficult to get an appointment, get advice on the services provided, you have lost your card ((. These are questions for the administration. Therefore, I visit only if absolutely necessary. The internists I had to deal with are excellent specialists and responsive people.
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2
3
January 6, 2024
Although repairs are needed there, I am completely satisfied with the quality of the doctors' work. There are enough specialists, I haven't seen much queues
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3
1
September 12, 2023
God forbid to be served in this institution. There is no way to call it a polyclinic.
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6
1
April 26, 2023
The level of doctors is below average. There are always problems with the registry. Narrow specialists are neurologists.
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7
1
February 24, 2022
Probably one of the worst polyclinics in the city. You can't take Tolon to narrow specialists. Therapists are almost all boors, complaining that there are a lot of old people. And what, is this your job, let's treat only super models? There are always queues.
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8
May 5, 2024
Probably the worst clinic in the city
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2