Poliklinika № 18
299 reviews
September 21, 2021
My grandson visited the miracle clinic today. They told me to go to an appointment with Semutenko. The card was not found. He stayed in line, but she sent him to another therapist. They won't accept you there without a card. The card was never found. They extended it somehow without a card. At the registry office, the woman was talking in raised tones, as if we had gone to her house and demanded money. Let's see if they find the card before the 24th.
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11
May 21, 2023
The worst clinic in the whole city. To get to which lmbl doctor you need to wait a month.
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5
2
December 11, 2020
I want to share my indignation. This is due to the fact that lawlessness is happening in Belarus. People are being killed not only by black men, but also by our medicine. My daughter has been ill for two weeks now. Fever, sore throat, severe cough, runny nose, chest pain. And yesterday she lost her sense of smell and taste. Yesterday she called the polyclinic number 18 of the Leninsky district to call a doctor and a team to take a Covid test, but they refused and offered to call back the next day to call the team. She did that today. The receptionist accepted the call and said that the team would arrive during the day. So what? Instead of the team, a therapist came (by the way, she came a few days ago and found nothing wrong. I listened to her again and said that no one would do an analysis with such symptoms. She wrote a referral for a blood test and left. She didn't even give me a referral for an X-ray. Four people live at home: the daughter's husband and two children. It's not a fact that the whole family won't get sick with Covid. In my opinion, people are just being killed. Interestingly, the Ministry of Health monitors the fulfillment of medical duties by our doctors. The borders are closed - we will die at home. Polyclinics do not want to work normally. But the morgues are on top. That's how our government stands guard over the health of the people. It remains to get on the tractor, put on skates and front-line hundred grams. And then as it turns out. And the wax will pass by itself. The rescue of a drowning man is the work of the drowning man himself.
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23
5
February 3, 2022
The most terrible clinic I've ever been to! There are only a few really good specialists left, all the other incoming and outgoing students without experience and knowledge of the business. Trying to get through to the reception is another quest, you can spend at least 1.5 hours on it and eventually never get through... God only knows where the Ministry of Health is looking, what they are doing there and what they are thinking about... Unfortunately, while such lawlessness is going on in medical institutions like this, until then, the death rate will exceed the birth rate... Everything is very, very sad (
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14
2
December 19, 2023
The classic polyclinic of the Soviet era
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3
December 14, 2021
The underworld! Don't get in here! The reception is staffed by people taken from the street! You can sit in the red zone until nightfall, there is no electronic queue, so there are often incidents with "who is after whom" or "the doctor told me to go in without a queue."
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11
May 13, 2024
It is impossible to get to the doctor
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2
1
October 20, 2023
They refused first aid. Sent to BSMP
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4
1
March 1, 2023
Many doctors cause an additional disease of the nervous system by their attitude towards people.
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6
2
January 21, 2023
Everything is the same as everywhere else.Plus, it's free, everyone knows the cons, queue, attitude, etc., etc
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5
2
January 5, 2022
The most terrible clinic, I came to take an analysis for a game anonymously, ran from the first to the seventh 3 times in this case I freaked out and left, on 7 they require an address what direction what address do you want?
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9
February 13, 2022
The only difference from the Soviet polyclinic is the presence of computers. The staff at the blood test reception behaves as if a positive decision on a bank loan depends on them....
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7
June 27, 2022
I would like to thank general practitioner E. S. Vilchik for his high professionalism and sensitive attitude to patients.
V. Shved
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4
August 9, 2023
It is currently under repair. But all doctors keep their appointments on schedule.
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3
2
July 24, 2020
The review is from the category of "sore."
I apply to the polyclinic for registration in several cases: to get sick leave, get a referral and take tests, which are taken only locally.
It is a pity that even in a difficult epidemiological situation, you can spend an hour or two "urgently" in queues.
Coupons to doctors are sorted out like hot cakes, and in order to get to a remotely convenient time for the patient, it is worth stirring up the nervous system.
I don't remember and haven't seen a district therapist and a genicologist in seven years - either there is a large turnover of staff, or the site is difficult.
In the clinic itself, electronic queues with information boards are installed almost everywhere, but at the same time it seems that doctors have a reverent attitude towards diagnostic equipment because of it.. age.
Periodically, there are no supplies at receptions, so if possible, it's worth playing it safe and taking everything you need with you.
Almost all doctors are tired, maybe from schedules, patients, or all together (there was a case when they had to refute an incorrectly diagnosed diagnosis). Those who are still young are more often rude and impudent (there was a case when the head of the therapeutic department apologized for the work of a young specialist). But there is a golden mean among doctors and it pleases.
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5
February 12, 2024
An ordinary state polyclinic
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4
1
October 17, 2023
Incomprehensible doctors cannot determine deagnosis
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3
1
April 9, 2021
The story is this, I have a fever, I go to the doctor, I have a suspicion of a crown, they say sit here (you can't go home 400 meters), an ambulance will arrive now. The ambulance arrived 6 hours later, all this time I was sitting in the hallway, and constantly reminded the doctor that "when will they come for me?". As a result, the ambulance brought me to the hospital, where they took some tests from me, and said that they could go home. That's such a great day I spent with the temperature.
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10
2
July 19, 2022
Thank you very much for the helpful staff and for the medical registrars.
It's a pity that Karpov left...
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3
May 14, 2021
Yesterday I called the clinic to get a ticket to the ENT, there are no coupons. If it hurts, take turns. Now I'm sitting under the office, for acute ear pain, without a coupon, I came here after work at 16.50. It's 18.25, and I'm waiting for them to accept coupons first, and then they will take me for acute pain. A nightmare!!!! I hope to get there by the morning of the next day!!!!!
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10
December 24, 2020
I express my great gratitude and appreciation to the doctor Troyan Inna Sergeevna for her professionalism, sensitive and attentive attitude to patients, despite the large flow of cases. Thank you very much. success in hard work, good health
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3
February 12, 2023
Everything is the same as always and everywhere. You can't get to the doctors, they send you to paid clinics for ultrasound
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6
2
August 23, 2022
Everything is fine, except for the constant "we didn't find your map" and the condition of the building inside...Repairs are needed
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3
1
July 25, 2023
Polite service, but nothing ordinary
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3
2
July 28, 2022
An excellent infectious diseases doctor, strict, but professional in his field Lukyanov N.V.
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4
2
January 21, 2022
I called a doctor at home, but no one came. I called again tomorrow. T.V. Butsenets came. She didn't even ask how I felt, but screamed how I could call the doctor again.
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11
July 10, 2023
An ordinary city polyclinic, but without repair.
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1
4
August 16, 2021
There is a very long queue wherever you go to the surgeon and traumatologist, an endless queue of 4 to 5 hours, the management should pay attention to the lack of staff, but those who attend should prepare for an appointment with a doctor to sit for 3-4 hours
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8
October 20, 2021
I don 't bet more than three points since the reputation has been passed down from generation to generation . It seems to me that the head of the clinic does not want good for his clinic and drowns it .
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7
October 3, 2019
I don't come often, but less than half of my visits are successful. The most impressive memory is when I came to the gynecologist and already in the office I ran into a crowd of students. No one warned me that my genitals were going to be a visual aid. It was necessary to put up a screen when undressing and examining.
I put a three, not a one, only because of the polite and tactful pediatric gynecologist, to whom I recently took my daughter. I.e., this is the arithmetic mean between a five for her and a one for most other employees of this institution.
I recommend that the management develop communication skills among subordinates, teach doctors to treat patients not as objects for statistics and "processing", but as living people interested in the professional help of doctors.
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10
2
January 30, 2020
I don't want to describe all the horrors of this clinic, that's not what this is about.
One of the extremely inconvenient disadvantages for both patients and staff can be eliminated in 10 minutes.
I've been calling the help desk continuously for 2 hours today (it's faster to go to the clinic).
And all I had to do was specify the time for issuing coupons (you can get to the clinic only after 18 days by e-mail), I go to the clinic every 5-10 years and the time for issuing coupons has changed repeatedly.
Is it really so difficult to post this information on the site and update it in a timely manner if necessary?! And unload the help desk significantly.
I'm sure there are other standard questions that you can also not get through to the help desk and not go to the clinic, but just read on the website.
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18
1
May 7, 2021
She turned to the surgeon N.P. Shikunova with hip pain. She immediately said that she does not treat osteoarthritis. Go to a neuropathologist!Osteoarthritis 1-2 st.She doesn't heal!Go to a therapist, neurologist, traumatologist, but not to her!Before that, I went to a surgeon, received treatment, and this is just beyond words...
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7
August 28, 2023
The ability to order coupons over the Internet
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3
3
May 10, 2021
It's a creepy place! Half of the doctors are missing! Of those that are - - half are not competent and/or inadequate. Boorish attitude towards visitors.
But you can buy shungite and other hoses and order a package service...
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12
1
May 26, 2023
Everything is fine now, I made an extract in 20 minutes
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1
3
December 28, 2022
A good clinic, good doctors and staff.
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3
7
March 25, 2021
We called the doctor ourselves several times. They sign us up, but the doctor just doesn't come. Most often, after 19, no help desk, no doctor's call at home - no one answers. This is the kind of free medicine we have in Belarus. I don't know if it's possible to find a worse clinic.
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6
2
August 30, 2020
It's a very strange place-there seem to be doctors, but in fact there aren'T. However, at least the queues have decreased recently. And the introduction of the "electronic queue" system for laboratory tests is also an excellent achievement. Many diagnostic studies have disappeared. The workers are negligent. Diagnosis of diseases at the "get off" level
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9
September 5, 2023
Doctors can't even call them that
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3
May 17, 2021
There is no up-to-date information on the work of fluorography on the site. I shouldn't have gone. Admins, post my photo about the work of fluorography as of 05/17/2021. I can't get through to the help desk by phone.
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4
August 20, 2023
I do not recommend a terrible attitude towards people
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5
2
October 27, 2023
There are too many queues.
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3
November 24, 2023
The service is poor
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4
December 2, 2021
I would like to put 0 stars. Everything is terrible. From the building itself to the staff. Disgusting. It is not possible to get through, the service is a nightmare.
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9
January 30, 2022
We lost the card a couple of times, fortunately it was later. Operational work of the laboratory. It is bad that there are few young specialists.
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3
1
May 20, 2022
The clinic is like a polyclinic, long queues, few doctors and occasionally lose their cards.
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3
1
August 30, 2021
This is the worst clinic in the city. The work has not been adjusted at all. And this applies to the entire clinic as a whole. The disregard of doctors for patients.
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6
March 16, 2023
Everything is very bad, there are no specialists, indifference
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5
2
September 4, 2021
Terrible service, constant queues for coupons, appointments with specialists do not always happen. Ultrasound should be waited for years. There are not enough specialists.
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8
1
May 5, 2023
They don't treat patients very well
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7
2