I urgently needed a jackhammer, the Mile on Dolginovsky was closed, I always took it there.I called, they said it was in stock, the price was 30 rubles. day .I arrived, it turns out that for this price you can only take the unit, and if you want another "peak", please pay 7 rubles extra, if you want a "chisel", you can drool another 7 rubles.I was shocked, I constantly use the rental service, I have never seen such an "ambush" anywhere.There was no suitcase, they gave me a package from the store, at least they didn't charge for it.They also tried to get some kind of insurance, but I still didn't understand if they wanted to insure me or their own unit.When asked why there was a separate fee for "extras", they said that these were consumables.So it turns out that I don't have to return them? In general, before you take something from them, think 7 times, but I'm unlikely to come back to them again...
Visited 11.12.24
Briefly: rudeness; not a warning about a malfunction on the phone; the presence of a malfunction that cannot be quickly fixed, although the employee says it is possible; do not have information about the device; cost change.
When calling, they found out about the presence, but did not warn that there was a MALFUNCTION. Already at registration, they said that the tip of the hose of the device was missing. When asked where you can buy such a thing, they answered "at the pharmacy", which is not true, they also could not say what it is called. After visiting 4 pharmacies and medical equipment, we could not find it, you can only order it and it will arrive in no one knows how many days. At first they did not answer the calls, then they simply DROPPED the CALL when they complained. The employee has an absolutely indifferent face and attitude towards customers.
They also said about the return "we used to have this component available" why it is not available now and why we need information about what happened before is unknown; "others somehow found it" is not a customer-oriented phrase that can be uttered. 4 hours were lost due to the incompetence of the employee. By phone the price was 70p, upon arrival the price became 92p.
A wide range of rental items in two areas - medical devices and equipment for repair and construction work. I have used their services many times, everything is fine.
We rented a leaf blower. By calling two days before the rental, we clarified the cost, it was said 24 rubles , the same price is indicated on the website. As a result, when we arrived, the battery costs 8 rubles and 2 rubles charging. Very interesting, of course! Not only was it not charged, it also works for 20 minutes when the battery is charging for 40 minutes. Thank you for the negative emotions. Not a foot in your rental anymore.
Mislead customers.
An informative website, a huge selection of tools and various other useful household items. In general, the tool is in a normal working condition, it is normal to use it for a day or two. There is enough space to park, everything is arranged according to the contract, you can pay with a card. In general, everything is culturally and adequately, you can use the services, there is no negativity.
The staff knows the information well enough, we needed crutches, they picked us up, advised us, thank you for your help. A lot of necessary equipment, a large selection. The room is comfortable and clean 👍✨
The prices are reasonable, the tool for any task is always available. The location is good, there is a parking lot nearby. The work schedule is excellent. So, respect to you!
The operating mode is super, the tools are different in condition, the prices are different. A large assortment. I've been there 5 times and I'll be there again. I recommend.
Terrible service. They called about renting an aerator.
- Not available. Silence.
Neither when they will appear, how to book them, etc.
I wonder how you can work with such a service.
Avoid this rental!
I've been using it for many years. But different points work differently. Everything is great on Zakharov, but it's sooooo slow in Uruch. I waited for half an hour while a woman in front of me was told about a wheelchair (which she eventually did not take), and a teenage girl at the checkout could not arrange a lease. As a result, I went to another point. Guys, you are not a store, I should not wait 30 minutes while your only employee is engaged in stories about the design of strollers.
We needed a walking walker without wheels. The site indicated availability - in fact it was not (there were only wheels). For some reason, I have not been in a situation for a long time when I need to call and check availability, I thought it remained in the last century. But no. Someone works the old-fashioned way - to attract customers, and then you look and cram in what the customer did not want. Well, at least they apologized for the claim - but what's that to me? I lost time - I had to go to the other side of the city!
Normal service, everything can be customized, will be selected according to requests and price. Everything is democratic and the equipment is not junk.
I took a robot window cleaner, chose according to the principle of what was closest, the service was polite and pleasant, the robot itself washed a lot of windows before it caught my eye, but despite this it did everything I wanted. I recommend it!
A very necessary service. We rented a construction hair dryer, and the issue and return of the tool was issued quickly, the specialist was polite and gave competent advice. Thank you for the service.
I was at this rental , took pedals ( bicycle ) for rehabilitation , gave them out quickly , actually , as they filled out the contract , a polite and attentive consultant , grateful for the good attitude .
We used Petrovich rental now and a year ago. They took crutches for children. Convenient working hours from 9 to 21 hours. Friendly staff. The crutches were returned a week ahead of schedule and even a little money was returned!
If I'm not mistaken, they have delivery of bulky items, there are always customers! Building a strong tool is in great demand. I recommend it! Payment in cash and cashless.
The staff is pleasant, the quality of service is excellent. I took crutches for the child for a month, I had to extend it - no problem. As a result, I returned it earlier than the paid time - I was refunded for unused days. Thank you for your work!
They quickly disassemble the current equipment, I had to take what I had, I'm talking about a window cleaner robot, the rental is good, but for such a price (45p) and it's still buggy, I didn't always react, I drove by myself it's not worth it, I just got tired.
We rented CRUTCHES and renewed them every month under a contract through the ERIP. When they came to return the crutches, they said to pay an additional 19 rubles. since the terms of the lease agreement have changed, no one has warned about it in advance. I DO NOT RECOMMEND THIS OFFICE
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Юрий С.
Level 12 Local Expert
October 10, 2024
The disgusting work of an employee named Dmitry. I ran into him twice: at the acceptance and return of the goods. I took a grinder and it would seem that nothing foreshadowed - Dmitry checked it for me and put it on the table. My colleague, to whom it was intended, came up, and the grinder had to be checked again by plugging the plug into the outlet and pressing one button. And then Ostap got carried away. He stated that he had already checked and shown everything. Upon repeated request to do it again, nervous antics began with throwing wires and twitching hand movements. The papers have already been issued with the same kind and boorish behavior. He printed out the document, threw it on my desk with the words-sign it. "Where to sign?" - I'm asking. "It's all written there," he replies. The boy, of course, ran into the wrong person and did his job in the end the way it should be. At the same time, I remained as correct and polite as possible towards him. But I don't fully understand why I should waste my time and teach a negligent employee the rules of communication with a client. After all, who pays the money here? Me or him to me? There are now a huge number of people in the labor market who want to earn money and have the appropriate competencies, but vacancies are occupied by such non-professionals. The management of this point would like to pay attention to your staff and relieve Bitray of his position. Perhaps finding a new job would teach him a little about the value of the workplace.
We rented a Kercher cleaning vacuum cleaner. Good condition of the vacuum cleaner, everything was washed "with a bang", convenient location of the place of issue on Lozhinskaya. A very nice employee at the acceptance and issuance. I was late (due to traffic jams on the MKAD) with a refund, called, warned - they treated the situation with understanding. Thank you.
I liked it! Good service, everything is fast and tidy. The tool that I rented is of high quality, everything is fine. The prices are tolerable, you can afford it for business. If you need anything else, I will be happy to contact you.
You can find almost everything here) The friendly staff will help you choose and teach you how to use it)
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Blaze Vspysh
Level 4 Local Expert
May 13, 2024
Everything is fast and clear. They treat customers very well if the refund is delayed a little (up to an hour) they understandingly do not require payment for another day. Only for this you can already get 5 stars!
Occasionally, it takes a long time to formalize contracts, but this is very rare.
The running tool could be cheaper, but probably the prices are higher because the demand is increased.
Of course, I would like to be able to pay rent in less than a day, otherwise sometimes a tool is needed for 20-30 minutes, and it is necessary to pay for the whole day.
Everything was fast, neat, and the saw was postponed for 2 hours on the call. The queue consisted of 2 people, but the staff quickly scattered it. You can drive up close by car.
There are a lot of things, friendly staff. One of the disadvantages is a lot of people, as a result of a long waiting time. But maybe it just happened. Not a convenient entrance, the place is small, and most likely they will be supported
I took a construction vacuum cleaner for rent. This vacuum cleaner does not suck dust, there are large wheels and small bristles on the nozzle. The rental office said that they know about this problem but do not warn in advance. They also rip off 10 rubles for cleaning the vacuum cleaner filter. When I took it, they didn't say that it needed to be blown. If I knew, I wouldn't clean the vacuum cleaner at all. A complete deception!
For two days in a row, I tried to contact by phone to clarify the availability of the scarifier, but no one answered or called back. Upon arrival, it turned out that the scarifier was under repair. I will not contact you anymore!
We celebrated the New Year's corporate event, the holiday was in a pirate-themed style, we liked the cuisine, the style of the establishment is very pleasant, the staff is polite and courteous.
Luxury rental, a lot of useful things for construction, cleaning, rehabilitation!!! A competent, pleasant guy works there, who will always help with the choice. I recommend it, respect!
Rental of tools, a large selection, used more than once
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Никита Сергеевич
Level 12 Local Expert
November 15, 2023
A good rental with a large assortment of tools, as well as various medical devices (strollers, crutches, various walkers, and so on), the prices are average
I took a vacuum cleaner. I received it quickly, returned it a day later. Everything is fine.
I noticed that the whole instrument is in very good condition.
I recommend it!
Good rental, a lot of necessary things that are not always needed for a long time. Courteous staff and diligent assistance to the client. thank you. We use your services quite regularly.