Very often, at the height of working hours, half of the tables are without operators, as well as after the visitor leaves, the operator does not immediately call the next one, being distracted by phones or conversations with other operators.
The service wants the best, today we went to get help from a psycho and a drug addict, so their system does not work, the staff does not even know when it will be possible to get help
In short, this is not an institution for people, there is a huge queue with nothing to sit on, despite the fact that there is an emptiness in the center of the hall. You can also install special chairs, there are plenty of places.
In general, everything is not bad.But what's the horror of self-service????It's a shame and a nightmare.Queues!Half of the computers are down!Change the technique once you aim at computerizing everything and everyone.
It used to be normal. now, on the contrary, it takes a long time to get help. but you can not stand in line at the PSC and do everything through telegram. convenient and without queues)