Public Service Center
334 reviews
August 6
I will debunk the myth that this PSC is somehow different from others.
I did it as a citizen of the Russian Federation.
Firstly, they are sent to the cashier on the spot. Everyone knows that it's legally free, but they don't do it for free. For August 24, they charge almost 6,000 tenge. There is a huge queue at the checkout. Then they issue an application in 5 minutes. Wait, they say, maybe it will be ready in the evening, I made it out in the morning. I arrived in the evening - it's not ready. They were issued the next business day. The staff is quite rude, apparently it's just accepted. Other organizations do not see the IIN on the day it is issued, you need to wait a few more days.
Summary - A PSC is like a PSC, long, expensive. There is no point in going here on purpose, and if you have settled nearby, then it is quite for yourself.
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2
July 6
Professionally, competently, politely and answered all the questions of Argynbayev Aidan, there are more such specialists, a professional in his field.
Sadykova .G.U
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May 31
I designed the IIN. For one person, 2 payments were made at the checkout and refused to make a refund, as a result, I paid 8,500 instead of 4250. No one could say anything clearly, they were sent back and forth, the name was incorrectly written in one of the receipts.
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November 8, 2022
I understand that I was not here during the period of the largest queues, but I liked the service. Everything is fast, comfortable, for non-residents there is a separate building, separate managers. IIN was made in 10 minutes.
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4
February 12, 2023
Excellent polite staff, answered all questions. There are many operators, no queues. Everything is fast. Clear. There are parking spaces. It doesn't work on weekends.
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4
April 22, 2023
Excellent service: manager Mahmoud quickly arranged everything, wrote out the re-registration was done in just a few minutes. He explained everything, showed where and what to use, and so on. Well done. The badge.PSC,,,,👍
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3
January 25, 2023
The staff is not polite, there are queues, but it is convenient and fast moving, the building is clean. You should always have a pen with you, since there are never any on the spot and there is nowhere to buy them
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3
May 16, 2023
It is very spacious and without fuss. Queues pass quickly, documents are also processed quickly. Very polite people work. Well done 👏👏
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2
August 7, 2022
That's different from all the PSC in the city.The courteous staff, the perfect approach to everyone, is incredible, but this is one of the best PSC in the city.The head of the PSC, the golden head, as well as the entire staff.I am happy to visit this place.Thanks to the Staff for their Humanity.I respect you .
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3
February 7
The service of the PSC employees themselves is very polite and everything is done quickly, thank you very much!
But taking fingerprints is something, it's just terrible
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1
May 22, 2022
Convenient, few people. Spacious halls . I was restoring the vehicle registration certificate. Everything went well. The managers are a bit frozen, there could have been a better attitude. But I think it depends on intelligence . In general , if you visit this institution once a year or even less often , then you can survive this .
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3
February 5, 2023
A sad, but very necessary place for a PSC, unfortunately, the qualifications of the guys helping the population do not grow from year to year, the incompetence of some makes you run several times for the same service until a really knowledgeable employee serves you and explains that all this is done much easier. This is from my own experience
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3
September 2
They are tricked into paying an alleged fee for the IIN. As a result, it was only through perseverance and conversation with the elder that it turned out to take the voucher for free.
In short, do not pay them, but achieve it for free
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January 25, 2023
It is quite far away, 20 minutes by taxi from the center. But the building is large, the queue is fast, and the registration of an iin application takes 15 minutes. The staff are not very friendly, they don't talk or smile, but these are small things)
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4
May 11, 2023
There are no conditions for people with disabilities. There is an elevator, but it does not work. I had to drag it, carry it on myself!!! a person on the second floor who has problems with movement ((((it is very, very unfortunate that we have such a disregard for people!!!
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2
February 26, 2023
A well-organized reception process, minimal queues and friendly staff. A cool latte is being poured in the courtyard. For money, of course.
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2
April 23
Fast and convenient, the IIN was released to a non-resident in 10 minutes!
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April 26, 2022
As it was necessary recently to re-register the car, but unfortunately I was delayed on the way to the PSC, and arrived at 17:40, they explained to us that it was too late to apply for re-registration, but we needed it urgently. And can you imagine, the guy who stood at the issuance of the numbers came into our position and completely gratuitously helped us to make a reissue. In general, we left the PSC with new numbers at 17:57. Thank you very much to all the guys, they worked faster than re-registration through the Caspian or Halyk application.
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2
May 20, 2023
A wonderful new PSC. Everything is very fast and convenient. Large parking lot nearby.
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4
May 17, 2023
The PSC, where there is no long queue, is comfortable, quickly and efficiently serve customers.
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2
December 15, 2022
Terrible service, IIN did in September, but for some reason it is not in the database, I could not open a card in Halyk bank for this reason, they told me to contact the PSC, (with registration on EGOV - the same problem) I came to the PSC, they did not listen to me, they were rude, they said "why did I come, everything is at you have" and just printed out my IIN
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3
February 16, 2022
They work quickly, the staff is friendly, the parking is large.
But there are smart guys parking right at the entrance in the second row - they are too lazy to walk 20 meters.
The car dealership is on the second floor. A small buffet on the ground floor.
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1
1
May 9, 2022
For the few times that I had to visit, there was always a very prompt service, I received a new certificate for myself and my wife, submitting documents for myself took 5 minutes, for my wife, taking into account a complex request to change data (there was an error in old documents) only 20 minutes. One of the most successful experiences of using the services of a PSC
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3
January 7, 2023
The PSC is very conveniently located.There is a parking lot, an entrance.The staff is very polite, there is no queue, the ticket is issued immediately.The issue is being resolved quickly!
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3
November 9, 2022
It's good that at least they wrote that the registration of the IIN moved to the following addresses in a list in Russian and Kazakh. They moved on 09.11.22. And there is also a center 500 meters away, you will not be able to register there either.
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3
December 2, 2021
Excellent service and located on the territory of a beautiful park. One of the centers of Almaty, where there is never a big crowd. Quickly recovered-a lost ID card.
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4
1
December 15, 2022
We did the IIN quickly, but they don't answer the hotline, then they reset it. Boorish attitude towards callers. And in general, if employees get tired, then maybe something needs to be changed?
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4
May 10, 2022
Despite the large flow of people, queues are processed quickly, the staff is polite, and consultants help if you have questions about services.
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4
October 18, 2021
They changed their daughter's driver's license. Everything was made out independently through Egov.kz, that is, attaching a photo, scanning the signature and paying the state fee. Within one hour, the document was ready. To get ready-made rights, we came to Serikov, a special station. The time for obtaining new rights and handing over the old ones took only 2 minutes. No contact with PSC employees. Everything is fast and efficient.
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September 12, 2022
There is no parking, cars and people shuffle to and from the PSC building, there is no asphalt and pedestrian sidewalk.It's scary to imagine what will happen in autumn/winter
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3
February 20, 2023
Always really at the highest level. They do everything for me quickly and without unnecessary conversations. I don't spend much time there.
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3
October 25, 2022
Fast service. Convenient location in key areas of the city.
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3
September 29, 2021
Although you come by appointment, it's still a mess, firstly, when you made an appointment by phone, you made a reservation for the wrong service, then somehow proved that it wasn't my fault, and it started to go to one manager, then to another, there was such a crowd at the checkout that it was scary to look, the base was hanging, I had to stand at the checkout six times, then they already found the payment according to the protocol, the staff is not polite at all, everyone is sitting with such a face, as if I am prescribing a person to them, in general, it took almost three hours to register a person and apply for the restoration of the certificate, it took almost three hours, this is some kind of madhouse, by the way, the parking lot is clogged, I had to park across the street, on the next street
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June 18, 2021
This place has left a lot of negativity. At the reception they can not immediately explain what and how to do in order to register the trailer, they had to drive for 3 days, although it turns out that everything could be quickly arranged if we were told and told everything, and so we had to ride all over the city and you can take a tolon current once a day. It's bad there are no fewer stars I would put "-" in general. The service is just disgusting, and when you approach the elders, they don't even want to listen, they turn around and leave.
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3
1
November 1, 2021
The best PSC in Almaty! The reception gives information correctly and quickly.
It took less than 1 hour to get the license plates for the car.
I thank all the staff for their professionalism and caring attitude.
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1
March 7, 2020
Still, it was well placed. And the square is around, there is also the akimat nearby. The parking lot is huge. The hall is quite large. The second floor is also open (as a car dealership). You can also find a registry office there. The pensioner moved there. And you can get there by public transport, on foot and with transfers.
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3
2
August 19, 2020
I liked the PSC, they served very quickly and promptly, special respect for the specialists of the 20th and 21st tables, I do not know the name, sorry.everything is explained in an accessible way and works clearly!
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3
January 22, 2023
It's not all perfect. Sometimes the server does not work. Sometimes something else.
But that's how it goes.
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3
1
December 21, 2021
A good, convenient PSC. Fortunately, the head is constantly in the center of the lobby, and in case of dissatisfaction he will always take a personal part. Although, in general, his presence alone disciplines the performers.
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3
November 24, 2019
I live in this area. The PSC in our area is excellent. Always available. The queues are minuscule. Comfortable. The PSC is located in a park. The Park is beautiful. Playgrounds are very interesting. There were a lot of fir trees and birches.
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7
2
July 14, 2021
Overall, not bad. To be honest, I expected the worst. I am usually serviced at the Medeu PSC. The guards don't look at Ashyk at all, which surprised me. Although there are QR codes at the entrance. No one regulates the queue for receiving coupons. But they were served quickly and efficiently.
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3
May 31, 2023
Con as con. Nerves, killing time, joy when you do it)))
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2
November 4, 2021
Very good specialists. Everything is done quickly and efficiently. I got a residence permit in two hours, even though there were problems. ECP key . I changed my ID.
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3
1
August 20, 2021
Of course, many complain that everything is very inconvenient, but in my opinion everything is perfectly explained, if you do not understand something, they will explain it again
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3
February 18, 2022
The quality of service suggests that random people are gathered here to work, who do not understand at all what purpose they are here for. Complete disorganization.
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2
1
March 5, 2023
Employees need to be trained in business conduct standards, at least elementary ones
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3
April 22, 2022
Good. We served them quickly, there are not many people, so do not read the review, and there will be fewer people here))
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3
1
January 14, 2022
The special situation regarding the queue has become worse than before. But it is compensated by the number of managers who serve and the waiting time depends on the rush hour
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3
1
June 17, 2021
A good place, there is a coffee machine, the staff is very polite and copes with their duties perfectly!
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3
December 14, 2021
I was served very quickly.You go to the information desk, then they give you a number and with your papers you go to the right place.There is a parking lot.Thank you.
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3