Wonderful! It's a pity, very few were there. But the rest is more like a family vacation. There were no night parties, but I had enough of everything 👍🏻
We had a family vacation from July 2 to July 10, 2022, we settled in, for 2 hours,bracelets are put on immediately and you can already use everything, the standard room, it has two beds, a TV, a wardrobe, air conditioning, a balcony, a shower cabin, a sink, a toilet, the room is not tubby, the staff is polite, responsive.The hotel has a lot of entertainment, for children, and for adults too, water aerobics darts , volleyball on the beach,water polo in the pool, every evening there is a show program, the presenter speaks 3 languages. There is a lot of food for every taste, and the children's menu also has a lot of fruits, meat, and very tasty lamb.Everywhere is clean, everything is cleaned quickly,There are two swimming pools on the territory, and one for children, there are a lot of sun beds for everyone, And the sea is also warm, the water is clean, its rocky, this is the only minus, the hotel is very beautiful, modern, as it was stated, so it is.Bork has a room every day, towels were changed every day, On the beach too, the hotel has a spa hammam, there is also a Starbucks there very tasty drinks and coffee.I advise everyone not to regret it!!
Service 5+ room 5+food 5+ pool 5+ everything is clean, delicious and in a word, the rest was a success, I advise you not to regret it
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EtoYa
Level 13 Local Expert
September 11, 2023
The territory of the hotel is not bad. The food is ordinary, without frills. There is no children's animation. And the most terrible thing is the beach! Terrible very large rocks at the bottom. According to the manager at the travel agency, they promised to clean and clear the bottom in May. But... They beat off all the legs until they bled. You can't leave the children alone. There are always huge waves. The staff is friendly, there are Russian speakers.
The hotel is great!! We had a family vacation from October 17 to 24, 2022. Minuses...There aren't any!!!! The only drawback is that there is no disco, as it was closed when covid began, so it does not work yet. During the week there was a Turkish day, a Mexican day, a sushi day. All this is arranged as a grand celebration. There is an entertainment program every evening. The staff is working 100%!!! We will come again and again!!!
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Людмила Д.
Level 15 Local Expert
June 14, 2022
The hotel is 5+ by all parameters. The rooms are perfectly clean, the hotel staff is very friendly and friendly. The hotel is European, but there is no division in attitude, each guest is very dear, it is very pleasing. The waiters are great fellows, they try to please every guest. The food at the hotel is a separate topic, everything is very tasty, fresh juice in the morning, plenty of fruits, a children's table with yoghurts, rastishka. The hotel has Starbaks with your favorite coffee. Shows every night, very high quality and really interesting. A hotel that you want to return to.
An incomparable hotel! We rested from 04 to 13 June 2019 and are still impressed. Perfect in everything. I really want to come back. We recommend it to all your friends, acquaintances and strangers. You won't regret it.
The first snack cafe in Turkey right on the beach, where you can order while sitting at a table on the phone! Bad sand on the volleyball court, beat off all the legs, play only in shoes!
The hotel is just great! When we chose it, it seemed expensive, but now I understand that it's worth it!!! Very beautiful inside and out, live music in the lobby, murals on the walls. The staff is very careful about cleanliness, cutlery is packed in individual packaging, napkins with alcohol content for disinfection are on every table in the restaurant. Literally at every step, you can treat your hands with a disinfectant, there are non-contact thermometers. Employees in masks. In terms of security, everything is fine!
Every evening there is some kind of show, and not local animation, but professional stunt people. They did this on stage, it gives me goosebumps.
The rooms are very nice and clean. The sound insulation is good, you can't hear the disco from the neighboring hotel. Cleaning every day.
I'd give you a four for the meal. In principle, it is of high quality, varied, and delicious. But there are some nuances: pasta is usually not salted. It was a day of Mediterranean cuisine: having served Ali huge shrimps, crabs, crayfish, rolls - everything was tasteless. It's a shame that so many expensive products have been ruined. The rolls are made from rice porridge, the shrimps are again without salt and half-cooked. Desserts are very diverse, for every taste. From fruits: watermelons, melons, plums, pears, apples, oranges, grapes, peaches and nectarines (we rested in early August). In general, my moody stomach did not hurt during the vacation, which means that the products were of high quality.
Ice cream and boiled corn shops are open from 15:00 to 17:00.
Wi-Fi in the room for five at any time of the day.
The only person who spoiled the impression of a vacation is the guide Islam from Anexture. We took a sightseeing tour of Alanya from him. The tour included: a visit to the cave, the red tower, lunch and a 2-hour boat trip. As a result, the boat trip was canceled due to fires. Upon arrival, they turned to him for compensation. According to Anexture, the penalty is $5 per adult and $ 3 per child. Despite the fact that the entire program costs $ 49 per person. It smells like a scam, because it's impossible to buy a boat trip for $ 5.
But most of all, I was shocked that, knowing that boat trips are prohibited, he continues to sell these excursions without warning about it.
He also promised us a transparent bottom on another tour so that the sunken city could be seen, but in fact we got small dirty windows in some kind of wreck.
We wrote a claim asking for a refund of at least $ 12 per person, we were refunded $ 9 each, only after my husband put a lot of pressure on him.
P.S. I want to return to this hotel again, it was the best of all. Thank you for a wonderful stay!!!
The hotel is very beautiful, the beach is divided into two zones, pebbles and sand!
The only thing is that it takes about 2 hours to get from the airport!
We would have gone back there!
Hello... change the administrator Anna and her entire team, who extort money from all the guests ... selects smart rooms so that they come and pay $ 40 per day for a certain floor!
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Владислава
Level 8 Local Expert
November 2, 2022
First the cons:
1. There is no sound insulation in the room, you can literally hear everything that is being done in the toilet in the next room
2. On the beach, I would add hooks for clothes and keep the sand clean better
3. The person who takes you to your room upon check-in is sure to beg you for money, as if this is not his job, for which he is already being paid
4. Specifically, we went with Anex, and Ramil's guide is as incompetent and repulsive as possible, in case of an emergency, he will not help you in any way, keep in mind
Positive:
1. VERY clean (the waiters literally rub every table to shine, the masters of cleanliness stand around the perimeter and constantly sweep, the rooms are cleaned just as well)
2. The reception really solves problems
3. Almost all the staff is Russian-speaking
4. I would like to thank the waiters Mehmet and Abdurrahman separately for their competence and friendliness
In general, we write 4, 5 in mind (so that there is something to strive for)
Wish: to make exactly the same hotel, only without children, so that it is 16 or 18+, and then every year I will rest only in it
A modern hotel, I liked everything. The reception is wonderful, the rooms are clean, not shabby, the food is good, there is enough meat, the staff understands Russian well, alcohol is even very good for Turkey. We rested at the beginning of October 21. I recommend it!!!
Everything is fine, but it's better to buy alcohol, do not poison yourself with bad whiskey at the hotel. The animation is super
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Ирина
Level 5 Local Expert
September 17, 2023
The hotel is amazing, the staff is friendly, the animation and daytime entertainment are on top. But here is the beach, or rather the entry into the sea is terrible, plates plates plates
We had a rest with a friend in the second half of October 2019
The rooms are cozy and spacious.
The hotel is excellent, the service is at a high level.
Crystal purity is everywhere. Helpful, friendly staff.
The food is just for slaughter and at any time.
The menu is suitable for every taste: vegitarians, children, etc.
A cozy beach and pier with sun loungers, which are disinfected by the staff before lying down on them.
Pools, slides...the children will not be bored.
Turkish tea is very tasty, confectionery is plentiful.
I don't want to leave the hotel.This town in the city in the style of Provence and the East impresses with its interior.
The rest was great!!!
I want to go back there again.
I recommend it to everyone, you will not regret it!!!
We had a rest in June 2019. Many thanks to the staff of the hotel. I liked everything very much. Cheerful animation, cozy rooms, polite and friendly service. It was like being in a fairy tale. There is one small drawback. It is not a very convenient entrance to the sea. But who can swim, there will be no problems. It's not bad from the pier. I recommend this hotel to everyone. We really hope that we will come again. Thank you for a pleasant stay.
A wonderful, beautiful hotel. The staff is excellent - solid positive, professional, and generally pleasant in all respects. The child is delighted. The sea, however, is a little deep for me, who cannot swim, but we have chosen pools and this suits us quite well. I can't appreciate the animation, but looking at how others are having fun, I conclude that it's not bad. The only disadvantage is the distance from the airport - it's hard for children. The rest is all 👍. Thanks to the hotel for the rest!
I really liked the hotel. We were in September for the whole month. It's not our first year. We also went for a month last year. With a child of 3 years old. The food is varied, the hotel is very family-run, the staff is polite and attentive, the sea is beautifully clean. There is a sand pass for children. Great zumba dancing in the morning from animator Anna. The hotel is getting better and better every year (although last year we thought where it could be even better), a large playground, baby food in cans for the youngest, a large selection of food, squid, mussels, grilled fish, a variety of meat, in general, very tasty. None of our requests went unheard, we were met everywhere. The only problem is room cleaning, it is very difficult for the staff to do this cleaning. Maybe it was our cleaning lady, who knows. We will definitely go next year. Thanks to Club Dem,. Mehmet, Memet manager - we will remember our vacation all year with love and joy.
A wonderful hotel! Excellent and varied cuisine, responsive and friendly staff, clean sea, daily room cleaning and linen change every two days, water park for children.
Our family really liked it. Thank you for a great stay and unforgettable impressions!